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72/74 Exmouth Road, Stoke, Plymouth, PL1 4QJ
View Full Details of Parkwood HouseLatest Reviews for Parkwood House
01 November 2024
This is my second review, four years after my first one, which I wrote soon after my mother arrived at Parkwood House. She died a peaceful, dignified death in May 2024, two days shy of her 98th birthday. I have nothing but praise for the way my mother was looked after, and loved, while at Parkwood House. A courageous, independent lady, she initially requested to be taken to Switzerland for euthanasia if she could not return home. As she was blind, with delirium and other difficulties the latter was not possible so it was up to the staff to cope, which they did kindly, with compassion, with humour, and with endless patience. There were falls, there were mental meltdowns and difficult episodes, it was never easy, which leaves me all the more indebted to this wonderful nursing home. Knowing she was in the best possible place took a huge weight off my mind. My sister and I could enjoy visiting our mother while her multiple needs were expertly taken care of. Thank you.
17 May 2024
My relative has been a resident at Parkwood since November 2019. In all that time I have been exceptionally pleased with the care and support provided to them and to me and my family. I know my relative is very well cared for and the staff have an excellent understanding of their needs and have managed their dementia with love, care and when relevant humour, particularly when they can be challenging. I am kept informed of any changes and can sleep peacefully at night knowing that my relative is in a safe place and that all staff at Parkwood are committed to providing the best care and support possible. It truly is a family and I feel blessed that my relative is living there.
26 April 2024
Parkwood House was my relative’s final abode. She died peacefully there in October after a short decline in her health. She had a strange feature in her dementia in that she knew she had it. She was also very aware of her situation and was able to recognise that she was safe and very well cared for. Her death was somewhat unexpected, and the level of care that she had received was reflected in the response of the staff to her death. Quite a few people were very emotional across levels of the staff. This, was for me, a real comfort and demonstration of their affection for her. They also showed our family a great deal of support with wonderful personal stories of time spent with her. Parkwood did so much to look after her well. They handled her death and life sensitively and thoughtfully helped us cope with the process. I have every confidence that this is an excellent care facility where residents and their families are treated with high regard and great dignity by all staff. It is a special family.
24 April 2024
Carers are supportive and proactive. They are smiley and yet professional, encouraging rather than demanding. The extra activities are varied, and carers encourage residents to take part. Families and friends are also welcome.
02 September 2022
This home is excellent, my mum's care needs are being met with genuine care and dignity. All the carers are lovely and kind with Mum and with us as a family. It is very clean and the food is of a high standard. There are lots of activities to keep my mum occupied. We are so pleased with Parkwood House.
11 June 2019
Throughout the nine weeks that my sister has been in respite care at Parkwood House, my husband and I have been amazed at the exceptional standards we have witnessed during our frequent visits. The staff are totally committed to the well being and comfort of those in their care. Attentive, lovingly caring and clearly far more than simply well trained by an obviously dedicated and excellent management structure, it is not just a job, they really care. The activities and interests, gentle exercise routines, entertainments and arranged visitations are of the highest quality, supervised by the staff who sometimes participate, involving residents as appropriate. The excellent Chef prepares well-varied menus of superbly cooked meals which by prior arrangement and contribution, we enjoy with my sister. This is encouraged by management and staff as active participation in meals and activities by relatives. We could happily reside here in total confidence and highly recommend.
15 April 2016
Mum has been at Parkwood House for 13 months. She is treated very well. Very friendly atmosphere. Nothing is too much trouble. Staff and management are excellent. In my opinion cannot be faulted.
Latest Reviews for Parkwood House
01 November 2024
This is my second review, four years after my first one, which I wrote soon after my mother arrived at Parkwood House. She died a peaceful, dignified death in May 2024, two days shy of her 98th birthday. I have nothing but praise for the way my mother was looked after, and loved, while at Parkwood House. A courageous, independent lady, she initially requested to be taken to Switzerland for euthanasia if she could not return home. As she was blind, with delirium and other difficulties the latter was not possible so it was up to the staff to cope, which they did kindly, with compassion, with humour, and with endless patience. There were falls, there were mental meltdowns and difficult episodes, it was never easy, which leaves me all the more indebted to this wonderful nursing home. Knowing she was in the best possible place took a huge weight off my mind. My sister and I could enjoy visiting our mother while her multiple needs were expertly taken care of. Thank you.
17 May 2024
My relative has been a resident at Parkwood since November 2019. In all that time I have been exceptionally pleased with the care and support provided to them and to me and my family. I know my relative is very well cared for and the staff have an excellent understanding of their needs and have managed their dementia with love, care and when relevant humour, particularly when they can be challenging. I am kept informed of any changes and can sleep peacefully at night knowing that my relative is in a safe place and that all staff at Parkwood are committed to providing the best care and support possible. It truly is a family and I feel blessed that my relative is living there.
26 April 2024
Parkwood House was my relative’s final abode. She died peacefully there in October after a short decline in her health. She had a strange feature in her dementia in that she knew she had it. She was also very aware of her situation and was able to recognise that she was safe and very well cared for. Her death was somewhat unexpected, and the level of care that she had received was reflected in the response of the staff to her death. Quite a few people were very emotional across levels of the staff. This, was for me, a real comfort and demonstration of their affection for her. They also showed our family a great deal of support with wonderful personal stories of time spent with her. Parkwood did so much to look after her well. They handled her death and life sensitively and thoughtfully helped us cope with the process. I have every confidence that this is an excellent care facility where residents and their families are treated with high regard and great dignity by all staff. It is a special family.
24 April 2024
Carers are supportive and proactive. They are smiley and yet professional, encouraging rather than demanding. The extra activities are varied, and carers encourage residents to take part. Families and friends are also welcome.
02 September 2022
This home is excellent, my mum's care needs are being met with genuine care and dignity. All the carers are lovely and kind with Mum and with us as a family. It is very clean and the food is of a high standard. There are lots of activities to keep my mum occupied. We are so pleased with Parkwood House.
11 June 2019
Throughout the nine weeks that my sister has been in respite care at Parkwood House, my husband and I have been amazed at the exceptional standards we have witnessed during our frequent visits. The staff are totally committed to the well being and comfort of those in their care. Attentive, lovingly caring and clearly far more than simply well trained by an obviously dedicated and excellent management structure, it is not just a job, they really care. The activities and interests, gentle exercise routines, entertainments and arranged visitations are of the highest quality, supervised by the staff who sometimes participate, involving residents as appropriate. The excellent Chef prepares well-varied menus of superbly cooked meals which by prior arrangement and contribution, we enjoy with my sister. This is encouraged by management and staff as active participation in meals and activities by relatives. We could happily reside here in total confidence and highly recommend.
15 April 2016
Mum has been at Parkwood House for 13 months. She is treated very well. Very friendly atmosphere. Nothing is too much trouble. Staff and management are excellent. In my opinion cannot be faulted.