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Farm Lane, Mudeford, Christchurch, BH23 4AH
View Full Details of Avon ReachLatest Reviews for Avon Reach
14 March 2025
Home from home!
07 March 2025
The care and compassion my Mother received while a resident at Avon Reach was five-star. Even the cleaners, tea lady, restaurant staff, reception, laundry lady, activities staff, and nursing/care staff all contributed to making my Mum feel at home. They were interested in her stories, and likewise, Mum was interested in theirs. The only criticism I have is that the allocated doctor surgery didn't always deliver the best service. I would have appreciated being informed before they changed Mum's doctor.
21 February 2025
Very professional, plenty of activities if wanted. I knew my Mum was in safe hands, which was reassuring. All of the staff were very welcoming, with a nice homely feel.
05 February 2025
From the day my mother arrived at Avon Reach to the day she peacefully passed away, she considered Avon Reach to be her happy home. She was stimulated by the community and company, the activities and events. Her health and well-being improved due to the excellent care. Her end-of-life was managed in the most professional and compassionate manner. We cannot thank the manager and her team enough for my mother's wonderful final three years.
23 January 2025
I went for two weeks of respite. I enjoyed my time there. Everybody was so kind and caring. So homely, clean and lots to do.
17 January 2025
Avon Reach has been Dad's home for 18 months, and we are consistently impressed with the quality of care here. From the moment you enter, there is a bright, welcoming atmosphere. Staff throughout the home are well-trained and offer kindness and attention to residents as individuals. Dad is happy here and we have confidence that his health and well-being are in good hands, thanks to the professional, caring leadership of Avon Reach.
13 December 2024
After a serious fall, good place to recover and gain confidence.
16 October 2024
Since Mum has been in this care home she has been a lot happier, she enjoys the company of other residents and carers and is in a safe environment. She now has her medication regularly and feels well. The home itself is a nice and happy environment to be in and the staff are all so kind and sensitive to her needs. As a family, we have been impressed with the home and would be happy to recommend it to anyone else.
03 October 2024
The care home is one of the most beautiful facilities I've seen. The attention to detail and the cleanliness gave the atmosphere of a home rather than a clinic. Listening to the staff speak of my grandad and interact with my aunt it was evident that my grandad was treated as a friend and member of family, so much more than just a client.
03 October 2024
I have been very impressed and delighted with the incredible love and care that my Dad has received since being at Avon Reach. Nothing was too much trouble for the staff and they had great interaction with my Dad. He was very much loved and his experience was very positive. Thank you.
03 October 2024
During the most difficult time, as a daughter of a resident, my Father received the very best of care. His needs were met in every way with dignity, compassion, respect, and professionalism. Also, as a relative in a highly emotional state, respect and support was given unconditionally. I couldn't recommend Avon Reach highly enough. Such a blessing.
19 September 2024
This is the second respite stay at Avon Reach for my husband. - I always feel confident he will be well cared for - his needs change all the time and the management and the staff know how to deal with the situation.
12 September 2024
My dad had a wonderful stay at Avor Reach following a replacement hip operation. He enjoyed the care, the food and the activities.
05 September 2024
Excellent stay. Would like to go out more. Bedding to improve.
14 August 2024
Really enjoyed my stay in Avon Reach. Staff were all 1st class. Garden is beautiful.
12 June 2024
My mother and I were supported by staff nurses who were so kind, empathetic and gentle when discussing advanced care planning. Their professionalism and honesty was significant for me as I was overwhelmed when discussing Mum's future wishes despite understanding that this is a crucial decision to have. Mum now has control and I have reassurance that her wishes will be respected.
11 June 2024
Very comfortable and happy. But not quite ready for full-time care.
20 May 2024
Avon Reach Care Home is amazing! Mum moved in for respite care in April 2024 and is happy to stay permanently as a result of the wonderful, supportive and positive atmosphere that runs all through all aspects of the home. Mum is the happiest I have seen her for a good six months. Our family has been so kindly supported through a traumatic time, and we are so happy that Mum is content and settling in. Thanks Avon Reach.
15 April 2024
So very kind to my mother, it feels like home for her and I'm sure we will be back shortly. Thank you to all the wonderful staff.
10 April 2024
Both of my parents were together there for almost a year. I found Avon Reach excellent. The manager was approachable. Staff work as a team, they are all caring, treated Mum and Dad with dignity and respect and the nurses, in particular, were very efficient and kind and communicated very well and were knowledgeable. It was a shame the clinical leads changed a lot. The food, catering staff and laundry were so kind and the receptionists were excellent. Avon Reach felt like family and I miss them. Just one concern, there were a lot of new health care assistant staff all at once during the year and that was unsettling for Mum and Dad.
Latest Reviews for Avon Reach
14 March 2025
Home from home!
07 March 2025
The care and compassion my Mother received while a resident at Avon Reach was five-star. Even the cleaners, tea lady, restaurant staff, reception, laundry lady, activities staff, and nursing/care staff all contributed to making my Mum feel at home. They were interested in her stories, and likewise, Mum was interested in theirs. The only criticism I have is that the allocated doctor surgery didn't always deliver the best service. I would have appreciated being informed before they changed Mum's doctor.
21 February 2025
Very professional, plenty of activities if wanted. I knew my Mum was in safe hands, which was reassuring. All of the staff were very welcoming, with a nice homely feel.
05 February 2025
From the day my mother arrived at Avon Reach to the day she peacefully passed away, she considered Avon Reach to be her happy home. She was stimulated by the community and company, the activities and events. Her health and well-being improved due to the excellent care. Her end-of-life was managed in the most professional and compassionate manner. We cannot thank the manager and her team enough for my mother's wonderful final three years.
23 January 2025
I went for two weeks of respite. I enjoyed my time there. Everybody was so kind and caring. So homely, clean and lots to do.
17 January 2025
Avon Reach has been Dad's home for 18 months, and we are consistently impressed with the quality of care here. From the moment you enter, there is a bright, welcoming atmosphere. Staff throughout the home are well-trained and offer kindness and attention to residents as individuals. Dad is happy here and we have confidence that his health and well-being are in good hands, thanks to the professional, caring leadership of Avon Reach.
13 December 2024
After a serious fall, good place to recover and gain confidence.
16 October 2024
Since Mum has been in this care home she has been a lot happier, she enjoys the company of other residents and carers and is in a safe environment. She now has her medication regularly and feels well. The home itself is a nice and happy environment to be in and the staff are all so kind and sensitive to her needs. As a family, we have been impressed with the home and would be happy to recommend it to anyone else.
03 October 2024
The care home is one of the most beautiful facilities I've seen. The attention to detail and the cleanliness gave the atmosphere of a home rather than a clinic. Listening to the staff speak of my grandad and interact with my aunt it was evident that my grandad was treated as a friend and member of family, so much more than just a client.
03 October 2024
I have been very impressed and delighted with the incredible love and care that my Dad has received since being at Avon Reach. Nothing was too much trouble for the staff and they had great interaction with my Dad. He was very much loved and his experience was very positive. Thank you.
03 October 2024
During the most difficult time, as a daughter of a resident, my Father received the very best of care. His needs were met in every way with dignity, compassion, respect, and professionalism. Also, as a relative in a highly emotional state, respect and support was given unconditionally. I couldn't recommend Avon Reach highly enough. Such a blessing.
19 September 2024
This is the second respite stay at Avon Reach for my husband. - I always feel confident he will be well cared for - his needs change all the time and the management and the staff know how to deal with the situation.
12 September 2024
My dad had a wonderful stay at Avor Reach following a replacement hip operation. He enjoyed the care, the food and the activities.
05 September 2024
Excellent stay. Would like to go out more. Bedding to improve.
14 August 2024
Really enjoyed my stay in Avon Reach. Staff were all 1st class. Garden is beautiful.
12 June 2024
My mother and I were supported by staff nurses who were so kind, empathetic and gentle when discussing advanced care planning. Their professionalism and honesty was significant for me as I was overwhelmed when discussing Mum's future wishes despite understanding that this is a crucial decision to have. Mum now has control and I have reassurance that her wishes will be respected.
11 June 2024
Very comfortable and happy. But not quite ready for full-time care.
20 May 2024
Avon Reach Care Home is amazing! Mum moved in for respite care in April 2024 and is happy to stay permanently as a result of the wonderful, supportive and positive atmosphere that runs all through all aspects of the home. Mum is the happiest I have seen her for a good six months. Our family has been so kindly supported through a traumatic time, and we are so happy that Mum is content and settling in. Thanks Avon Reach.
15 April 2024
So very kind to my mother, it feels like home for her and I'm sure we will be back shortly. Thank you to all the wonderful staff.
10 April 2024
Both of my parents were together there for almost a year. I found Avon Reach excellent. The manager was approachable. Staff work as a team, they are all caring, treated Mum and Dad with dignity and respect and the nurses, in particular, were very efficient and kind and communicated very well and were knowledgeable. It was a shame the clinical leads changed a lot. The food, catering staff and laundry were so kind and the receptionists were excellent. Avon Reach felt like family and I miss them. Just one concern, there were a lot of new health care assistant staff all at once during the year and that was unsettling for Mum and Dad.