Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
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Treated with Dignity stars
Food & Drink stars
Staff stars
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Latest Reviews for Lyme Regis Nursing Home

stars
stars 05 May 2023
Avoid, dangerous! My father was not cared for. He was given an extra £4000 per week to give him a one-to-one carer until he was moved to a home that was dementia specialist (although this home read his report while he was in the hospital and said they could cope with his complex dementia needs). My father was left by himself, got out of a secure building, fractured his elbow and with a severe head injury he found himself in a car park where thankfully a member of the public took him to the local surgery. He was taken to the hospital. It was deemed not safe to return him back to this home as he clearly was only there to take the money not to care for him. We viewed this home before he arrived, we were told they could deal with his needs. This home they tried to charge the new home £150 to deliver! I collected them. After all of this, we have never heard from this home, even when I have tried to lodge a complaint! If you care for your family member stay away, evil!
Review from Sue C (Daughter of Resident/Service User)