Whitecliff Mill Street, Blandford Forum, DT11 7BQ
View Full Details of Whitecliffe HouseMy wife has only been resident fir a short time, but the whole family is very impressed with the facilities and the excellence of the staff. Nothing is to much trouble for either residents or relatives. There is a great willingness to ensure the residents are happy
I've broken my ankle recently and have been unable to visit my mother. The staff at the Home have made sure that not only is mum well looked after but that I'm kept informed too. I have been able to ring and speak to senior staff, who have been very sympathetic about my situation. We have all worked together, to ensure that my mother's welfare and well-being have been a priority.
My family would definitely recommend Whitecliff. Mum stayed here for 10 months before she sadly passed away and I know she really enjoyed the company of the staff, carers and nurses. They always went that extra mile and even visitors would be made to feel welcome. No one wants to have to live in a rest home but Mum actually enjoyed her stay and it was the best decision we made together to make sure she was safe and had the right care and attention.
All the team were so helpful, friendly and professional. In such a time when you feel you are letting your loved one down you were made to feel you were doing the right thing. It was like home from home there and my dad was so well cared for.
Whitecliffe House exceeded all expectations during my recent visit. The staff were incredibly friendly and the home was spotlessly clean. There were numerous activities available for residents, tailored to their interests. Interactions between staff and residents were kind and genuine, creating a calm and happy atmosphere throughout. As a registered manager myself, I have high standards, all of which were met by Whitecliffe House. My great-nan is very happy there and speaks highly of the care staff, chefs, and management. Overall, Whitecliffe House provides exceptional care and homeliness.
Generally very happy but with a few areas for improvement. Very pleased with minibus outings. The reception desk is very welcoming. The activities are improving but might be given further variety. Some of the food choices not appreciated. Too much meat. The medical links with GP seem vague - would like more action when requests are made. Parking can be tricky - no reserved areas.
The staff care for my mother well. She is clean and comfortable. She enjoys her surroundings and the food.
I wouldn't want to be anywhere else.
Made welcome by all staff. Not participated in activities to date due to bereavement - xmas activities not appropriate at present for me.
I moved into Whitecliff House on September 20th, 2023. I was welcomed and moved into my room, and all my belongings had been discreetly labelled and hung in the wardrobe or folded neatly into the drawers. I was checked on regularly during the first few days after my operation to make sure I had no infection in the wind. The nurses redressed my wound daily. Every member of staff, without fail, was excellent, and nothing was too much trouble. The residents were a happy bunch, and I felt welcome to join them. The food in the home was really lovely. I have had the most relaxing time here for the whole four weeks.
Cares excellent. Food excellent. Laundry excellent. Management excellent.
A safe and happy place to be, with great care and wonderful food.
Excellent home in every way - kindness is beyond compare. Choice and presentation of all meals are superb, made like a five-star hotel! If it ever becomes a requirement, I would be very happy to become a full-time resident of this most excellent care home, for like a home it is, run by a super manager and his dedicated crew.
Excellent. I made friends with several residents. I enjoyed the minibus outings with the excellent driver who knew lots of routes and pointed out things of interest. The staff were all superb, helpful, caring and had time to chat (they told me they had been told to talk to residents and would not get into trouble for 'slacking'). The surroundings were bright and cheerful and very welcoming. It was especially good that I could get advice from the nursing staff about the progress (or not) of my broken leg.
I have now been here at Whitecliffe House (Colten Care) for two weeks and found my care very good. The staff are all very helpful and pleasant. My room is nice and kept clean. My meals are good and a nice choice each day. I feel safe here. My laundry is kept up each day. Can't complain about anything.
During my stay here, I have had a very pleasant time with very kind people. Excellent care and a very nice atmosphere.
I had excellent treatment during my stay, would come back and recommend it to anyone.
I wouldn't go anywhere else. I am happy with their staff.
I feel safe here and all the staff are kind.
All staff were very helpful and pleasant, they all went out of their way to ensure that you were well cared for and comfortable. Would definitely return if respite care is needed in the future.
My wife has only been resident fir a short time, but the whole family is very impressed with the facilities and the excellence of the staff. Nothing is to much trouble for either residents or relatives. There is a great willingness to ensure the residents are happy
I've broken my ankle recently and have been unable to visit my mother. The staff at the Home have made sure that not only is mum well looked after but that I'm kept informed too. I have been able to ring and speak to senior staff, who have been very sympathetic about my situation. We have all worked together, to ensure that my mother's welfare and well-being have been a priority.
My family would definitely recommend Whitecliff. Mum stayed here for 10 months before she sadly passed away and I know she really enjoyed the company of the staff, carers and nurses. They always went that extra mile and even visitors would be made to feel welcome. No one wants to have to live in a rest home but Mum actually enjoyed her stay and it was the best decision we made together to make sure she was safe and had the right care and attention.
All the team were so helpful, friendly and professional. In such a time when you feel you are letting your loved one down you were made to feel you were doing the right thing. It was like home from home there and my dad was so well cared for.
Whitecliffe House exceeded all expectations during my recent visit. The staff were incredibly friendly and the home was spotlessly clean. There were numerous activities available for residents, tailored to their interests. Interactions between staff and residents were kind and genuine, creating a calm and happy atmosphere throughout. As a registered manager myself, I have high standards, all of which were met by Whitecliffe House. My great-nan is very happy there and speaks highly of the care staff, chefs, and management. Overall, Whitecliffe House provides exceptional care and homeliness.
Generally very happy but with a few areas for improvement. Very pleased with minibus outings. The reception desk is very welcoming. The activities are improving but might be given further variety. Some of the food choices not appreciated. Too much meat. The medical links with GP seem vague - would like more action when requests are made. Parking can be tricky - no reserved areas.
The staff care for my mother well. She is clean and comfortable. She enjoys her surroundings and the food.
I wouldn't want to be anywhere else.
Made welcome by all staff. Not participated in activities to date due to bereavement - xmas activities not appropriate at present for me.
I moved into Whitecliff House on September 20th, 2023. I was welcomed and moved into my room, and all my belongings had been discreetly labelled and hung in the wardrobe or folded neatly into the drawers. I was checked on regularly during the first few days after my operation to make sure I had no infection in the wind. The nurses redressed my wound daily. Every member of staff, without fail, was excellent, and nothing was too much trouble. The residents were a happy bunch, and I felt welcome to join them. The food in the home was really lovely. I have had the most relaxing time here for the whole four weeks.
Cares excellent. Food excellent. Laundry excellent. Management excellent.
A safe and happy place to be, with great care and wonderful food.
Excellent home in every way - kindness is beyond compare. Choice and presentation of all meals are superb, made like a five-star hotel! If it ever becomes a requirement, I would be very happy to become a full-time resident of this most excellent care home, for like a home it is, run by a super manager and his dedicated crew.
Excellent. I made friends with several residents. I enjoyed the minibus outings with the excellent driver who knew lots of routes and pointed out things of interest. The staff were all superb, helpful, caring and had time to chat (they told me they had been told to talk to residents and would not get into trouble for 'slacking'). The surroundings were bright and cheerful and very welcoming. It was especially good that I could get advice from the nursing staff about the progress (or not) of my broken leg.
I have now been here at Whitecliffe House (Colten Care) for two weeks and found my care very good. The staff are all very helpful and pleasant. My room is nice and kept clean. My meals are good and a nice choice each day. I feel safe here. My laundry is kept up each day. Can't complain about anything.
During my stay here, I have had a very pleasant time with very kind people. Excellent care and a very nice atmosphere.
I had excellent treatment during my stay, would come back and recommend it to anyone.
I wouldn't go anywhere else. I am happy with their staff.
I feel safe here and all the staff are kind.
All staff were very helpful and pleasant, they all went out of their way to ensure that you were well cared for and comfortable. Would definitely return if respite care is needed in the future.