Submit a Review for Canford Chase
40 Western Road, Branksome Park, Poole, BH13 6EU
View Full Details of Canford ChaseLatest Reviews for Canford Chase
12 March 2025
My father has been a resident of Canford Chase for circa eight months. During that time I have visited him most days and witnessed first hand the treatment he has received. Whilst not medically trained, I have run businesses and employed hundreds of people, so hopefully I can judge staff and I have found the staff at Canford Chase and the care they give to be exemplary.
24 February 2025
When my elderly parents-in-law reached a crisis point, in poor health and unable to manage at home, we found immediate support and exceptional care at Canford Chase - with an emergency out-of-hours evaluation and admission. The compassionate team provided outstanding care, comfort and dignity, ensuring peace of mind during a difficult time. I can't express enough the relief of handing over to professionals. The level of attention, communication, and quality of food and facilities were truly five-star. Their dedication made an immeasurable difference, allowing us to focus on spending precious time together without the burden of care. The team have gone over and above with their genuine interest, care and compassion for all of our family, especially in end-of-life care. We will forever be grateful. Deepest gratitude goes to the manager and her team for their unwavering commitment. We feel so lucky to have experienced this.
21 October 2024
My mother stayed at Canford Chase for two weeks respite care and to consider her options now that she needs help with daily tasks. The facilities are first class, the staff are wonderful and the food is excellent. She was looked after very well and enjoyed having people around her. She is looking forward to another 'holiday' and I am happy that she is happy and well cared for when she is there.
11 October 2024
Canford Chase is a wonderful home where everyone took the time to get to know my mother and help her settle in. I enjoyed visiting as I felt welcome anytime of day and the garden was such a lovely place to be able to spend time with her. Mum enjoyed having company around her and the food was always good quality and varied, while her room was was kept spotless as were her clothes. Everyone who helped looked after mum was kind and compassionate and she particularly enjoyed the range of activities each day, especially the trips out. I am so grateful to everyone at Canford Chase that mum was able to enjoy her last couple of years in such an exceptional home.
22 July 2024
My Mother has been at Canford Chase for a year and a half, and this review is long overdue. I have had experience with two other outstanding care homes for relatives, but this one truly feels more like a homely hotel than a care home. The rooms and communal areas are cosy and do not have an institutional feel. The garden is spectacular and offers frequent outings and daily activities. All staff are friendly, and kind and treat and know the residents as individuals. Their interaction is a pleasure to witness. Canford Chase has even more of a family feel since the change of manager at the end of last year, so that was the icing on the cake. I'm hugely grateful that my Mum is being so well cared for.
13 May 2024
I was initially very worried about leaving my home for respite care. I was made to feel very comfortable and nothing was too much trouble. All the staff were very attentive and caring. I had a truly wonderful experience at the care home and would not be so concerned if I need to have future care. Thank you all .
23 April 2024
All experience has been very good following surgery all the staff have been excellent, nothing is too much trouble. Activities were available each day but I chose not to attend. I visited the garden every day when it was fine and spent time out there reading. A beautiful place to enjoy.
16 April 2024
Canford Chase is an amazing place. Staff are wonderful and caring and facilities outstanding. My mother feels safe, secure and cared for every minute of the day and night. She feels part of the CC family and is cherished in her home from home!
15 April 2024
My Mum moved into Canford Chase in November 2023, the home has a wonderful atmosphere. The staff are very friendly and my Mum is well looked after. Canford Chase is also a very clean and happy place to visit. The garden is looking beautiful, which I can't wait to take my Mum into so we can make some happy memories.
03 April 2024
My mother has now been a resident in Canford Chase for over a year. Having visited many care homes in the past, this is most definitely the best and the one I would choose to be in myself. All staff are committed, caring and professional. The facilities are excellent, the staff are friendly, kind and helpful. All residents are kept occupied with activities, including minibus trips and the beautiful garden. In spite of my mother's deteriorating health, she is comfortable and content which brings the family great relief. Thank you.
03 April 2024
My mother had several stays for respite care prior to becoming a permanent resident two years ago. She has always been treated with dignity and respect. The staff are responsive to her care needs in a professional and friendly manner. The whole staff team, led by the current very good manager and deputy, are wonderful. They all provide excellent care and support.
03 April 2024
Staff have looked after my mother extremely well. A lovely well-run home.
02 April 2024
Since Mum had moved into Canford Chase, nothing has been too much trouble to make her feel welcome. They have welcomed us to their family. Food lovely, staff amazing. Courteous and welcoming. I feel happy that Mum is safe.
26 March 2024
My 96-year-old mother has been at Canford Chase for over a year. She suffers from an inability to speak and communicate, following a severe stroke. All the family feel that she is looked after extremely well, with compassion, kindness, empathy and always with humour and friendliness. She is able to tell me very firmly "yes"! When asked if she is happy there. This gives us huge peace of mind, as we love our mother dearly.
20 December 2023
Canford Chase puts 'care' at the forefront of everything and you can feel it from the moment you walk through the door and through every team member there. Long tenured staff, a sign of a well managed organisation with a strong culture, are at the heart of this, combined with well organised processes and systems to match. The staff helped care for both of my parents, bringing them back to health after lengthy periods in hospital and a level of co-dependence that allowed them to return home (with care). The building and rooms are very well maintained (a special shout out to the cleaning staff who keep it immaculate) and the gardens are a place of tranquillity and beauty. The carers and nurses were exceptional and have to take credit for bringing them back to health, combined with plenty of good food. When the need arises again we'll have no hesitation is trying to secure Canford Chase as our first choice care home.
03 July 2023
My mother was a resident at Canford Chase Care Home for nearly two years until she finally passed away there. The home is wonderful and the staff are amazing. Everyone was so friendly towards my siblings and I when we visited but were also so lovely to my mother, everyone always calling her by name and treating her with kindness and respect. The staff are lovely, always friendly and chatty. This includes the gardener and hairdresser. The gardens at Canford Chase are beautiful and we spent many a happy afternoon sitting outside. We were delighted my mother chose Canford Chase to spend the remainder of her days once she realised she could no longer manage to live alone. Thank you everyone.
08 June 2023
This home is beautiful - from the delightful gardens and friendly gardener to the well-furnished and thought-out rooms, however, it is the staff who are outstanding. At all times my father was treated with kindness and consideration - as were we, his relatives. It is such a hard decision to enter residential care - whether from the perspective of the person requiring the care or their relatives and everyone in this home did their best to make the transition as smooth as possible. The staff soon recognised me and remembered my name (which made me feel special) - I was made to feel important to them and, as much as possible, felt at home. At times when I felt low, the staff were very sensitive to this and gave me space and support when required. I could not have asked for more.
10 March 2023
Canford Chase Care Home is a very special place. My first month here has been so enjoyable. Everyone is friendly, helpful and always greets me with a smile and knows my name. I have a lovely room and receive all assistance I need with calm and kindness in excellent facilities. There are plenty of different activities every day and often trips out. I am really looking forward to the spring and summer when we can all enjoy more of the beautiful garden.
14 February 2023
A longstanding friend spent two and a half years at Canford Chase having decided that he no longer wished to live on his own in a large house. He greatly enjoyed the company of others, the excellent food and the level of care he received from all the staff. He was very happy and only regretted not making the decision to enter a care home earlier. He always had a smile on his face whenever I visited him which was of great comfort to me as having no family I was effectively his next of kin. When he passed away last month the staff were extremely sympathetic and made numerous tributes to a man sadly missed.
08 November 2022
I love it here. Staff are friendly. Food is good.
Latest Reviews for Canford Chase
12 March 2025
My father has been a resident of Canford Chase for circa eight months. During that time I have visited him most days and witnessed first hand the treatment he has received. Whilst not medically trained, I have run businesses and employed hundreds of people, so hopefully I can judge staff and I have found the staff at Canford Chase and the care they give to be exemplary.
24 February 2025
When my elderly parents-in-law reached a crisis point, in poor health and unable to manage at home, we found immediate support and exceptional care at Canford Chase - with an emergency out-of-hours evaluation and admission. The compassionate team provided outstanding care, comfort and dignity, ensuring peace of mind during a difficult time. I can't express enough the relief of handing over to professionals. The level of attention, communication, and quality of food and facilities were truly five-star. Their dedication made an immeasurable difference, allowing us to focus on spending precious time together without the burden of care. The team have gone over and above with their genuine interest, care and compassion for all of our family, especially in end-of-life care. We will forever be grateful. Deepest gratitude goes to the manager and her team for their unwavering commitment. We feel so lucky to have experienced this.
21 October 2024
My mother stayed at Canford Chase for two weeks respite care and to consider her options now that she needs help with daily tasks. The facilities are first class, the staff are wonderful and the food is excellent. She was looked after very well and enjoyed having people around her. She is looking forward to another 'holiday' and I am happy that she is happy and well cared for when she is there.
11 October 2024
Canford Chase is a wonderful home where everyone took the time to get to know my mother and help her settle in. I enjoyed visiting as I felt welcome anytime of day and the garden was such a lovely place to be able to spend time with her. Mum enjoyed having company around her and the food was always good quality and varied, while her room was was kept spotless as were her clothes. Everyone who helped looked after mum was kind and compassionate and she particularly enjoyed the range of activities each day, especially the trips out. I am so grateful to everyone at Canford Chase that mum was able to enjoy her last couple of years in such an exceptional home.
22 July 2024
My Mother has been at Canford Chase for a year and a half, and this review is long overdue. I have had experience with two other outstanding care homes for relatives, but this one truly feels more like a homely hotel than a care home. The rooms and communal areas are cosy and do not have an institutional feel. The garden is spectacular and offers frequent outings and daily activities. All staff are friendly, and kind and treat and know the residents as individuals. Their interaction is a pleasure to witness. Canford Chase has even more of a family feel since the change of manager at the end of last year, so that was the icing on the cake. I'm hugely grateful that my Mum is being so well cared for.
13 May 2024
I was initially very worried about leaving my home for respite care. I was made to feel very comfortable and nothing was too much trouble. All the staff were very attentive and caring. I had a truly wonderful experience at the care home and would not be so concerned if I need to have future care. Thank you all .
23 April 2024
All experience has been very good following surgery all the staff have been excellent, nothing is too much trouble. Activities were available each day but I chose not to attend. I visited the garden every day when it was fine and spent time out there reading. A beautiful place to enjoy.
16 April 2024
Canford Chase is an amazing place. Staff are wonderful and caring and facilities outstanding. My mother feels safe, secure and cared for every minute of the day and night. She feels part of the CC family and is cherished in her home from home!
15 April 2024
My Mum moved into Canford Chase in November 2023, the home has a wonderful atmosphere. The staff are very friendly and my Mum is well looked after. Canford Chase is also a very clean and happy place to visit. The garden is looking beautiful, which I can't wait to take my Mum into so we can make some happy memories.
03 April 2024
My mother has now been a resident in Canford Chase for over a year. Having visited many care homes in the past, this is most definitely the best and the one I would choose to be in myself. All staff are committed, caring and professional. The facilities are excellent, the staff are friendly, kind and helpful. All residents are kept occupied with activities, including minibus trips and the beautiful garden. In spite of my mother's deteriorating health, she is comfortable and content which brings the family great relief. Thank you.
03 April 2024
My mother had several stays for respite care prior to becoming a permanent resident two years ago. She has always been treated with dignity and respect. The staff are responsive to her care needs in a professional and friendly manner. The whole staff team, led by the current very good manager and deputy, are wonderful. They all provide excellent care and support.
03 April 2024
Staff have looked after my mother extremely well. A lovely well-run home.
02 April 2024
Since Mum had moved into Canford Chase, nothing has been too much trouble to make her feel welcome. They have welcomed us to their family. Food lovely, staff amazing. Courteous and welcoming. I feel happy that Mum is safe.
26 March 2024
My 96-year-old mother has been at Canford Chase for over a year. She suffers from an inability to speak and communicate, following a severe stroke. All the family feel that she is looked after extremely well, with compassion, kindness, empathy and always with humour and friendliness. She is able to tell me very firmly "yes"! When asked if she is happy there. This gives us huge peace of mind, as we love our mother dearly.
20 December 2023
Canford Chase puts 'care' at the forefront of everything and you can feel it from the moment you walk through the door and through every team member there. Long tenured staff, a sign of a well managed organisation with a strong culture, are at the heart of this, combined with well organised processes and systems to match. The staff helped care for both of my parents, bringing them back to health after lengthy periods in hospital and a level of co-dependence that allowed them to return home (with care). The building and rooms are very well maintained (a special shout out to the cleaning staff who keep it immaculate) and the gardens are a place of tranquillity and beauty. The carers and nurses were exceptional and have to take credit for bringing them back to health, combined with plenty of good food. When the need arises again we'll have no hesitation is trying to secure Canford Chase as our first choice care home.
03 July 2023
My mother was a resident at Canford Chase Care Home for nearly two years until she finally passed away there. The home is wonderful and the staff are amazing. Everyone was so friendly towards my siblings and I when we visited but were also so lovely to my mother, everyone always calling her by name and treating her with kindness and respect. The staff are lovely, always friendly and chatty. This includes the gardener and hairdresser. The gardens at Canford Chase are beautiful and we spent many a happy afternoon sitting outside. We were delighted my mother chose Canford Chase to spend the remainder of her days once she realised she could no longer manage to live alone. Thank you everyone.
08 June 2023
This home is beautiful - from the delightful gardens and friendly gardener to the well-furnished and thought-out rooms, however, it is the staff who are outstanding. At all times my father was treated with kindness and consideration - as were we, his relatives. It is such a hard decision to enter residential care - whether from the perspective of the person requiring the care or their relatives and everyone in this home did their best to make the transition as smooth as possible. The staff soon recognised me and remembered my name (which made me feel special) - I was made to feel important to them and, as much as possible, felt at home. At times when I felt low, the staff were very sensitive to this and gave me space and support when required. I could not have asked for more.
10 March 2023
Canford Chase Care Home is a very special place. My first month here has been so enjoyable. Everyone is friendly, helpful and always greets me with a smile and knows my name. I have a lovely room and receive all assistance I need with calm and kindness in excellent facilities. There are plenty of different activities every day and often trips out. I am really looking forward to the spring and summer when we can all enjoy more of the beautiful garden.
14 February 2023
A longstanding friend spent two and a half years at Canford Chase having decided that he no longer wished to live on his own in a large house. He greatly enjoyed the company of others, the excellent food and the level of care he received from all the staff. He was very happy and only regretted not making the decision to enter a care home earlier. He always had a smile on his face whenever I visited him which was of great comfort to me as having no family I was effectively his next of kin. When he passed away last month the staff were extremely sympathetic and made numerous tributes to a man sadly missed.
08 November 2022
I love it here. Staff are friendly. Food is good.