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Windmill Road, Minchinhampton, Stroud, GL6 9EY
View Full Details of Horsfall HouseLatest Reviews for Horsfall House
11 November 2024
My uncle and aunt moved to Horsfall House recently. I cannot speak highly enough of the care they have received. The staff are all absolutely lovely, kind, gentle and helpful. My aunt has now died there, her end of life care was superb, I was so impressed with the way she was looked after. They have continued to care for my uncle and have really helped him in his bereavement. Nothing is too much trouble and the wonderful attitude of everyone working at Horsfall is a pleasure to see.
22 December 2023
From the moment Mum was welcomed to Horsfall House we have been impressed how the whole team has dedicated themselves to her care and well-being. They appreciate everyone as individuals having their care to meet that person's needs. We see that not for our mum but for everyone else here too. Mum said it best and all when she said "I'm surrounded by kindness here".
03 November 2023
Well-organised, very friendly and patient with us all and very caring. Compliments to the chef.
09 October 2023
Horsfall House has excelled themselves with regard to looking after my husband. All the staff are extremely understanding and caring in regard to his needs. I would recommend them to anyone looking for daycare, respite, or full nursing care.
09 October 2023
Horsfall is a lovely and friendly residential home the staff are very caring and attentive to their residents. The space inside is excellent as well as grounds outside are very well maintained. The gardens are beautiful for the residents too.
09 October 2023
My husband has been cared for superbly for two and a half years now, following a massive stroke. The nurses pay great attention to his many needs, liaising with doctors and the hospital. The carers are attentive (and affectionate I think) both with him and me. I receive great support from all staff when times are difficult from management to cleaners! The premises are cheerful, welcoming and kept very clean, a wonderful home for my husband and all the care he receives.
09 October 2023
The care staff at Horsfall House are very kind, attentive and supportive. Residents are treated with dignity and respect. When call bells are rung, they are dealt with straight away. Some homes I have visited have bells ringing almost continuously, which is very annoying and frustrating for the residents. When I have raised queries with management, they have been responded to very quickly. My mum feels able to question staff if she is dissatisfied, and has had a sympathetic response. When she complained about food being too salty, the chef went to see her to listen to her complaint. Horsfall is always clean and does not have a distinctive aroma. Hygiene standards are good. The receptionists are always welcoming and take a genuine interest in the residents and their families. Management staff know the residents and are available for a chat. Activities could be organised better. Mum is still very able mentally and she would like more challenging activities. I highly recommend Horsfall House.
09 October 2023
My wife has been in this unit for more than 2 years. She has always been treated with respect and dignity. The caring staff are very good at their various tasks; talking with the residents, feeding the less able, etc. I am most fortunate to have my wife at Horsfall House.
29 September 2023
Staff are really caring. Food is very good. Love doing flower arranging and arts and crafts.
03 November 2022
My mother was a regular at the day centre and the care and support she got were flawless. A team of compassionate and knowledgeable carers who gave her her self-confidence back and something to look forward to every day. She met others, laughed lots and even ate well, a huge problem for her at home. I can't thank them enough for being there for both of us.
Latest Reviews for Horsfall House
11 November 2024
My uncle and aunt moved to Horsfall House recently. I cannot speak highly enough of the care they have received. The staff are all absolutely lovely, kind, gentle and helpful. My aunt has now died there, her end of life care was superb, I was so impressed with the way she was looked after. They have continued to care for my uncle and have really helped him in his bereavement. Nothing is too much trouble and the wonderful attitude of everyone working at Horsfall is a pleasure to see.
22 December 2023
From the moment Mum was welcomed to Horsfall House we have been impressed how the whole team has dedicated themselves to her care and well-being. They appreciate everyone as individuals having their care to meet that person's needs. We see that not for our mum but for everyone else here too. Mum said it best and all when she said "I'm surrounded by kindness here".
03 November 2023
Well-organised, very friendly and patient with us all and very caring. Compliments to the chef.
09 October 2023
Horsfall House has excelled themselves with regard to looking after my husband. All the staff are extremely understanding and caring in regard to his needs. I would recommend them to anyone looking for daycare, respite, or full nursing care.
09 October 2023
Horsfall is a lovely and friendly residential home the staff are very caring and attentive to their residents. The space inside is excellent as well as grounds outside are very well maintained. The gardens are beautiful for the residents too.
09 October 2023
My husband has been cared for superbly for two and a half years now, following a massive stroke. The nurses pay great attention to his many needs, liaising with doctors and the hospital. The carers are attentive (and affectionate I think) both with him and me. I receive great support from all staff when times are difficult from management to cleaners! The premises are cheerful, welcoming and kept very clean, a wonderful home for my husband and all the care he receives.
09 October 2023
The care staff at Horsfall House are very kind, attentive and supportive. Residents are treated with dignity and respect. When call bells are rung, they are dealt with straight away. Some homes I have visited have bells ringing almost continuously, which is very annoying and frustrating for the residents. When I have raised queries with management, they have been responded to very quickly. My mum feels able to question staff if she is dissatisfied, and has had a sympathetic response. When she complained about food being too salty, the chef went to see her to listen to her complaint. Horsfall is always clean and does not have a distinctive aroma. Hygiene standards are good. The receptionists are always welcoming and take a genuine interest in the residents and their families. Management staff know the residents and are available for a chat. Activities could be organised better. Mum is still very able mentally and she would like more challenging activities. I highly recommend Horsfall House.
09 October 2023
My wife has been in this unit for more than 2 years. She has always been treated with respect and dignity. The caring staff are very good at their various tasks; talking with the residents, feeding the less able, etc. I am most fortunate to have my wife at Horsfall House.
29 September 2023
Staff are really caring. Food is very good. Love doing flower arranging and arts and crafts.
03 November 2022
My mother was a regular at the day centre and the care and support she got were flawless. A team of compassionate and knowledgeable carers who gave her her self-confidence back and something to look forward to every day. She met others, laughed lots and even ate well, a huge problem for her at home. I can't thank them enough for being there for both of us.