Submit a Review for Paternoster House
Watermoor Road, Cirencester, GL7 1JR
View Full Details of Paternoster HouseLatest Reviews for Paternoster House
31 January 2025
Mum began living in the Paternoster Nursing Care Home in early January. She has dementia which has progressed rapidly and she has lost all mobility. Her needs are intense. The staff at Paternoster have been incredibly friendly and supportive to Mum, and to our family. They've allowed us to decorate Mum's room so it feels very much like home. Every time we visit Mum, we are struck by the friendly, secure, family atmosphere in the home - and that goes for not just the staff but the other residents. It is a happy place. Dogs and other pets are welcome to visit, and there are activities such as music with the amazing charity Mindsong which Mum enjoys. We are very confident in the level of professional care being provided for Mum at Paternoster, and grateful to those providing it.
31 January 2025
A massively welcoming Care/Nursing Home which is fulfilling all expectations. Excellent management and nursing staff and very nice carers who always have time for you. Also it is great that animals are very welcome and that visits can take place at any time. Sadly my wife is immobile so she is unable to participate in activities but I understand she will be visited in her room by the Mindsong team.
09 September 2024
My wife is in care for over a year and has received care and attention at all times. Excellent team in all areas. Thanking you!
09 September 2024
My dad receives excellent care. The staff are lovely and treat him with dignity and patience even at times when things are difficult. They look to ensure that all the residents have the best quality of life possible whilst living with Alzheimer's. It is like a home from home in the Paternoster family and we are always welcome when we visit Dad.
06 September 2024
Very welcoming and caring staff. Nothing is too much trouble. My mum is extremely happy in her new home. My family visit every day including the dog. Beautiful gardens tended by volunteers and window boxes full of flowers. A bird feeder was put outside Mum's room window as she loves watching them. Very friendly atmosphere which puts you at ease.
06 September 2024
I think the staff do a very good job in sometimes challenging circumstances. A major issue seems to be the lift which is almost out of order for as long as it is useable. Overall my mother seems very happy with the care she receives and says how nice the staff are to her. At the end of the day as long as she is happy so am I.
06 September 2024
My experience of the home is very good and helpful and kind people.
06 September 2024
When visiting my late mum's childhood friend, I was greeted with smiles and warmth from reception and all the members of staff. It was lovely to see her happy and joining in with activities, which we were encouraged to join in with too. There were ponies visiting which my daughter loved too.
18 October 2023
Mum recently moved to Paternoster House from another care home in Cirencester, where in our opinion and safeguarding opinion she had been neglected. She was in bed all day and her weight went down to under 6 stone. Since being at Paternoster for the last three weeks she is a new woman. The care she has received is fantastic. She has already put weight on. She is not so anxious and is encouraged to join in activities. All the staff are very caring.
23 August 2023
The care home is excellent.
23 August 2023
Always happy to assist and help with any problems. They treat Mum with respect and kindness.
10 May 2023
The manager and her team work tirelessly to provide and efficient service to the residents. Lovely atmosphere, all of the staff seem happy and this is reflected in their attitude. Two members of staff, especially, and the volunteers are lovely also.
10 May 2023
The manager and all the staff are lovely, they do so much for all the residents.
13 June 2022
Attended a garden party for the Jubilee. Event was well organised and attended well by residents, family members and staff. Staff were attentive to residents and visitors, and a very cheerful event - was enjoyed by everyone. The entertainers were fun and the food was great. I have every confidence in the Paternoster team in general, mum is always well looked after.
13 June 2022
Went to a garden party with staff and residents organised by staff at Paternoster House. It was well planned, and attended well. Staff were great with visitors and residents. Entertainment provided - good fun had by all. My mother-in-law is always well looked after by the care teams and volunteers.
31 May 2022
Visited a family friend here at the weekend and despite having been through the pandemic the caring ethos of this home is second to none. A beautiful afternoon where nothing was too much trouble, thank you everyone.
31 May 2022
A very homely and caring place, the staff were exemplary and the manager was so compassionate. We are very excited to see the upcoming renovations, then maybe the inside will match the beautiful gardens externally.
31 May 2022
My friend moved in to paternoster house approximately a year ago, the care is really good and the staff are incredible! The food looked really good, they even gave me some. Would recommend to anyone looking for care in and around Cirencester.
07 January 2022
Mum has now been a resident for four years at Paternoster, during which time, she has survived Covid and celebrated both her 100th and 101st birthday. She is very well cared for, any issues I have raised have been resolved promptly and efficiently. The staff, including receptionists, management, nurses and housekeeping are always kind, caring and friendly towards Mum and also myself. Mum frequently says how happy and contented she is at Paternoster, which is a great comfort to know.
19 July 2021
The staff at Paternoster House work extremely hard to create a family atmosphere, which is evident immediately you approach the reception area. Residents are listened to and comforted when necessary. Activities are provided for them to participate in and great support given, everyone takes an interest. The food appears to be of a high standard and a choice given. The staff ably support the residents, the families and each other.
Latest Reviews for Paternoster House
31 January 2025
Mum began living in the Paternoster Nursing Care Home in early January. She has dementia which has progressed rapidly and she has lost all mobility. Her needs are intense. The staff at Paternoster have been incredibly friendly and supportive to Mum, and to our family. They've allowed us to decorate Mum's room so it feels very much like home. Every time we visit Mum, we are struck by the friendly, secure, family atmosphere in the home - and that goes for not just the staff but the other residents. It is a happy place. Dogs and other pets are welcome to visit, and there are activities such as music with the amazing charity Mindsong which Mum enjoys. We are very confident in the level of professional care being provided for Mum at Paternoster, and grateful to those providing it.
31 January 2025
A massively welcoming Care/Nursing Home which is fulfilling all expectations. Excellent management and nursing staff and very nice carers who always have time for you. Also it is great that animals are very welcome and that visits can take place at any time. Sadly my wife is immobile so she is unable to participate in activities but I understand she will be visited in her room by the Mindsong team.
09 September 2024
My wife is in care for over a year and has received care and attention at all times. Excellent team in all areas. Thanking you!
09 September 2024
My dad receives excellent care. The staff are lovely and treat him with dignity and patience even at times when things are difficult. They look to ensure that all the residents have the best quality of life possible whilst living with Alzheimer's. It is like a home from home in the Paternoster family and we are always welcome when we visit Dad.
06 September 2024
Very welcoming and caring staff. Nothing is too much trouble. My mum is extremely happy in her new home. My family visit every day including the dog. Beautiful gardens tended by volunteers and window boxes full of flowers. A bird feeder was put outside Mum's room window as she loves watching them. Very friendly atmosphere which puts you at ease.
06 September 2024
I think the staff do a very good job in sometimes challenging circumstances. A major issue seems to be the lift which is almost out of order for as long as it is useable. Overall my mother seems very happy with the care she receives and says how nice the staff are to her. At the end of the day as long as she is happy so am I.
06 September 2024
My experience of the home is very good and helpful and kind people.
06 September 2024
When visiting my late mum's childhood friend, I was greeted with smiles and warmth from reception and all the members of staff. It was lovely to see her happy and joining in with activities, which we were encouraged to join in with too. There were ponies visiting which my daughter loved too.
18 October 2023
Mum recently moved to Paternoster House from another care home in Cirencester, where in our opinion and safeguarding opinion she had been neglected. She was in bed all day and her weight went down to under 6 stone. Since being at Paternoster for the last three weeks she is a new woman. The care she has received is fantastic. She has already put weight on. She is not so anxious and is encouraged to join in activities. All the staff are very caring.
23 August 2023
The care home is excellent.
23 August 2023
Always happy to assist and help with any problems. They treat Mum with respect and kindness.
10 May 2023
The manager and her team work tirelessly to provide and efficient service to the residents. Lovely atmosphere, all of the staff seem happy and this is reflected in their attitude. Two members of staff, especially, and the volunteers are lovely also.
10 May 2023
The manager and all the staff are lovely, they do so much for all the residents.
13 June 2022
Attended a garden party for the Jubilee. Event was well organised and attended well by residents, family members and staff. Staff were attentive to residents and visitors, and a very cheerful event - was enjoyed by everyone. The entertainers were fun and the food was great. I have every confidence in the Paternoster team in general, mum is always well looked after.
13 June 2022
Went to a garden party with staff and residents organised by staff at Paternoster House. It was well planned, and attended well. Staff were great with visitors and residents. Entertainment provided - good fun had by all. My mother-in-law is always well looked after by the care teams and volunteers.
31 May 2022
Visited a family friend here at the weekend and despite having been through the pandemic the caring ethos of this home is second to none. A beautiful afternoon where nothing was too much trouble, thank you everyone.
31 May 2022
A very homely and caring place, the staff were exemplary and the manager was so compassionate. We are very excited to see the upcoming renovations, then maybe the inside will match the beautiful gardens externally.
31 May 2022
My friend moved in to paternoster house approximately a year ago, the care is really good and the staff are incredible! The food looked really good, they even gave me some. Would recommend to anyone looking for care in and around Cirencester.
07 January 2022
Mum has now been a resident for four years at Paternoster, during which time, she has survived Covid and celebrated both her 100th and 101st birthday. She is very well cared for, any issues I have raised have been resolved promptly and efficiently. The staff, including receptionists, management, nurses and housekeeping are always kind, caring and friendly towards Mum and also myself. Mum frequently says how happy and contented she is at Paternoster, which is a great comfort to know.
19 July 2021
The staff at Paternoster House work extremely hard to create a family atmosphere, which is evident immediately you approach the reception area. Residents are listened to and comforted when necessary. Activities are provided for them to participate in and great support given, everyone takes an interest. The food appears to be of a high standard and a choice given. The staff ably support the residents, the families and each other.