Latest Reviews for Calway House
31 March 2025
My mother has been a resident at Calway House since November 2022 and as a family we have been extremely happy with the care she receives. All staff really do an impeccable job of looking after her; understanding her complex needs, advocating for her, looking after her, keeping her safe and happy. We always feel welcome when we visit and included in her care. It was not an easy decision to accept that mum needed to move into full time care but we genuinely could not have asked for a better care home for her, and on top of that knowing that my dad can still feel such an integral part of her life despite not living with her. We are incredibly grateful for the support we have received and every staff member is brilliant. I would also mention that the care home manager clearly cares a great deal about her residents.
31 March 2025
Exactly the care we wanted showing kindness and compassion
18 February 2025
My mother has been staying at Calway House having respite care after a stay in hospital. She had heard good reports from friends in her church about Calway House and so we chose this setting. On her release from hospital, she was really quite unwell and had lost a considerable amount of weight. She was assessed comprehensively by the care home in the hospital so her care could be tailored to her needs on arrival. I have visited her 2-3 times a week during her time at Calway and have always been impressed by the welcome from all staff members and the care of residents I have seen. All staff seem to do a variety of jobs and just work together to make sure things are done, this includes admin and management who interact and mix with residents. The food is a good standard and always presented well, with residents being encouraged to eat together as a shared experience. Twelve weeks after leaving the hospital my mum is now well enough to try moving home.
31 January 2025
December 2023 both my parents came into your care as they could no longer live independently! Dad was transferred to the dementia unit in April 2024, whick was more catering for him. Mum and dad met up most meal times which was lovely. All care staff friendly and helpful. Mum passed away in July 2024 and dad January 2025. My brother and I have been very happy with the care given. Regular updates monthly and call if any problems, e.g falls, changes of medication. Rooms always clean and tidy and so were the premises.
28 January 2025
I helped settled my dad into Calway House and then returned to my home in Australia. It has been lovely to return this Christmas and see how settled he is. Even though his dementia continues to advance and he can no longer communicate clearly, it is obvious that he is happy, content and settled in Calway. The carers and staff are all positive, helpful and very supportive of both him and my mum, who visits everyday. Everything is clean, he is well looked after and above all safe and his smile is still as lovely as ever! My thanks to everyone involved in his care.
19 June 2024
I was anxious to come here, and it proved to be as good as you'd expected. The staff are very good, kind and considerate. The food is excellent and I enjoy the entertainment. I am very happy here.
10 May 2024
I cannot fault the kindness, thoughtfulness, and quality of care that my wife (and me!) experienced during the time she was at Calway. It was a tearful departure!
08 April 2024
From the very first meeting and welcoming from the manager, we have been impressed and happy in the knowledge that Dad is safe and well cared for at Calway House. The staff and communication are excellent and the home is always clean. We would have no hesitation in recommending Calway to others.
10 January 2024
My father was taken into Calway after a fall on 1st December 2023. Calway have been fantastic, kind, thoughtful, accommodating and extremely helpful. My mum went into Calway and I've had no worries having my dad now live there. I wouldn't want him anywhere else. He's looked after extremely well and he's very happy there and settled in brilliantly, couldn't have wished for a smoother transition from home to a care home environment.
02 January 2024
Was excellent caring for my husband. The building is bright and airy and feels active. The staff are all unfailingly kind, patient and caring. The food is good and there are plenty of activities. I would recommend Calway House to anyone and feel very grateful for their care.
02 October 2023
My sister lived at Calway House from 2015 until 2023. All the staff there were very kind to her and in the last years took care of her every need. As the nearest family member, I was welcomed to Calway House at any time. The staff are very professional and they are warm, friendly and engaged with their work.
28 September 2023
The love and care my mother has received over the past five years has been outstanding. The staff are kind and supportive, especially during the end of life care. I know my mum was very happy and considered this her home.
27 September 2023
There are no words to express our gratitude to all the staff at Calway House for looking after our uncle, so much love and care they gave to him. We will always be grateful to them all and for looking after the family until his passing.
14 June 2023
Dad went into Calway House Care Home in December 2021 with a broken pelvis. The colleagues there helped Dad through his injury and over the months enabled his rehabilitation. He lived a really content life and when old age finally came for Dad, the staff in Calway were incredible. Rather than have him go into a faceless, unpleasant hospital, they nursed him in his own room. The care and love they had for Dad was incredible. We couldn’t have found a better place for Dad for his last eighteen months of life and we honestly can’t find the words to thank the staff for the care and dignity they showed Dad in the days leading to his passing.
02 May 2023
My mother has been a resident at Calway House Care Home since December 2022. She is settled, safe and happy. The care staff are amazing, kind, sensitive and caring but also have fun with Mum! The whole team, from management to the housekeeper, are all very supportive to the family and care plans are updated with the family every month. The care home endorses a homely environment and is very aware of individual needs. I have been able to put Mum's own furniture in her room which makes it very homely and familiar for her. I cannot thank Calway House enough.
13 April 2023
Such caring people - very people-centred. Looked after Mum's needs with dignity and respect.
20 January 2023
Mum has been a resident of Calway House Care Home for four years. She loved her room and when she contracted Covid and had to move from Spruce to Laurel, which has more nursing care, the staff again were so good and kind in helping her with the move and settling in. I cannot praise the whole team at Calway enough, the staff always encouraged Mum to join in activities and when it came to end-of-life care, not only were they so caring and kind to Mum, they were a huge support to me. I would highly recommend Calway for the care given and the wonderful staff, I will miss them all.
09 January 2023
Our mother went into Sycamore wing about a year ago as her dementia advanced and her care needs accelerated. We needed somewhere safe, caring and secure (as she had managed to escape from a previous care home and was found by a member of the public wandering along a busy road). My experience of Calway House Care Home was a good one. Mum's room was clean, airy and light and opened onto an enclosed garden. Whenever I visited, usually unannounced, the staff were always welcoming and never intrusive. Mum always appeared well cared for and was obviously happy there, particularly within the care of Sycamore. Unfortunately, two falls after she ended up in hospital. We were however able to get her home for end-of-life care in December. The staff on Maple gave me a room for two nights so that I could join my family as we gathered around Mum's bed as her struggle with dementia ended. Many staff came to say goodbye to Mum, many of whom obviously had a real affection for her. Thank you Calway.
04 January 2023
As soon as you walked in the door there was a welcome by the staff. Carers were very caring and approachable. Senior staff kept you informed of any problems. The activities team arranged daily a wide range for everyone to join in. End-of-life care was performed with dignity and by very caring staff who made mum comfortable and sat with her when no one was visiting. Would recommend Calway for the care given and pleasant staff.
04 January 2023
Following the unexpected death of my mother, I had to rapidly find suitable dementia care home for Dad. Calway House staff proved excellent in sensitively assessing Dad's needs and ensuring efficient and swift admission to the home. Dad's dementia means he cannot easily suggest or request what he would like to do and never has any recall of what he has done. The staff have gently tuned into Dad's interests and abilities and engaged him in a wide range of enrichment activities. He is happy at Calway House, and his entire bearing and demeanour exhibit the high quality of care he is receiving. I am delighted with Calway House.
Latest Reviews for Calway House
31 March 2025
My mother has been a resident at Calway House since November 2022 and as a family we have been extremely happy with the care she receives. All staff really do an impeccable job of looking after her; understanding her complex needs, advocating for her, looking after her, keeping her safe and happy. We always feel welcome when we visit and included in her care. It was not an easy decision to accept that mum needed to move into full time care but we genuinely could not have asked for a better care home for her, and on top of that knowing that my dad can still feel such an integral part of her life despite not living with her. We are incredibly grateful for the support we have received and every staff member is brilliant. I would also mention that the care home manager clearly cares a great deal about her residents.
31 March 2025
Exactly the care we wanted showing kindness and compassion
18 February 2025
My mother has been staying at Calway House having respite care after a stay in hospital. She had heard good reports from friends in her church about Calway House and so we chose this setting. On her release from hospital, she was really quite unwell and had lost a considerable amount of weight. She was assessed comprehensively by the care home in the hospital so her care could be tailored to her needs on arrival. I have visited her 2-3 times a week during her time at Calway and have always been impressed by the welcome from all staff members and the care of residents I have seen. All staff seem to do a variety of jobs and just work together to make sure things are done, this includes admin and management who interact and mix with residents. The food is a good standard and always presented well, with residents being encouraged to eat together as a shared experience. Twelve weeks after leaving the hospital my mum is now well enough to try moving home.
31 January 2025
December 2023 both my parents came into your care as they could no longer live independently! Dad was transferred to the dementia unit in April 2024, whick was more catering for him. Mum and dad met up most meal times which was lovely. All care staff friendly and helpful. Mum passed away in July 2024 and dad January 2025. My brother and I have been very happy with the care given. Regular updates monthly and call if any problems, e.g falls, changes of medication. Rooms always clean and tidy and so were the premises.
28 January 2025
I helped settled my dad into Calway House and then returned to my home in Australia. It has been lovely to return this Christmas and see how settled he is. Even though his dementia continues to advance and he can no longer communicate clearly, it is obvious that he is happy, content and settled in Calway. The carers and staff are all positive, helpful and very supportive of both him and my mum, who visits everyday. Everything is clean, he is well looked after and above all safe and his smile is still as lovely as ever! My thanks to everyone involved in his care.
19 June 2024
I was anxious to come here, and it proved to be as good as you'd expected. The staff are very good, kind and considerate. The food is excellent and I enjoy the entertainment. I am very happy here.
10 May 2024
I cannot fault the kindness, thoughtfulness, and quality of care that my wife (and me!) experienced during the time she was at Calway. It was a tearful departure!
08 April 2024
From the very first meeting and welcoming from the manager, we have been impressed and happy in the knowledge that Dad is safe and well cared for at Calway House. The staff and communication are excellent and the home is always clean. We would have no hesitation in recommending Calway to others.
10 January 2024
My father was taken into Calway after a fall on 1st December 2023. Calway have been fantastic, kind, thoughtful, accommodating and extremely helpful. My mum went into Calway and I've had no worries having my dad now live there. I wouldn't want him anywhere else. He's looked after extremely well and he's very happy there and settled in brilliantly, couldn't have wished for a smoother transition from home to a care home environment.
02 January 2024
Was excellent caring for my husband. The building is bright and airy and feels active. The staff are all unfailingly kind, patient and caring. The food is good and there are plenty of activities. I would recommend Calway House to anyone and feel very grateful for their care.
02 October 2023
My sister lived at Calway House from 2015 until 2023. All the staff there were very kind to her and in the last years took care of her every need. As the nearest family member, I was welcomed to Calway House at any time. The staff are very professional and they are warm, friendly and engaged with their work.
28 September 2023
The love and care my mother has received over the past five years has been outstanding. The staff are kind and supportive, especially during the end of life care. I know my mum was very happy and considered this her home.
27 September 2023
There are no words to express our gratitude to all the staff at Calway House for looking after our uncle, so much love and care they gave to him. We will always be grateful to them all and for looking after the family until his passing.
14 June 2023
Dad went into Calway House Care Home in December 2021 with a broken pelvis. The colleagues there helped Dad through his injury and over the months enabled his rehabilitation. He lived a really content life and when old age finally came for Dad, the staff in Calway were incredible. Rather than have him go into a faceless, unpleasant hospital, they nursed him in his own room. The care and love they had for Dad was incredible. We couldn’t have found a better place for Dad for his last eighteen months of life and we honestly can’t find the words to thank the staff for the care and dignity they showed Dad in the days leading to his passing.
02 May 2023
My mother has been a resident at Calway House Care Home since December 2022. She is settled, safe and happy. The care staff are amazing, kind, sensitive and caring but also have fun with Mum! The whole team, from management to the housekeeper, are all very supportive to the family and care plans are updated with the family every month. The care home endorses a homely environment and is very aware of individual needs. I have been able to put Mum's own furniture in her room which makes it very homely and familiar for her. I cannot thank Calway House enough.
13 April 2023
Such caring people - very people-centred. Looked after Mum's needs with dignity and respect.
20 January 2023
Mum has been a resident of Calway House Care Home for four years. She loved her room and when she contracted Covid and had to move from Spruce to Laurel, which has more nursing care, the staff again were so good and kind in helping her with the move and settling in. I cannot praise the whole team at Calway enough, the staff always encouraged Mum to join in activities and when it came to end-of-life care, not only were they so caring and kind to Mum, they were a huge support to me. I would highly recommend Calway for the care given and the wonderful staff, I will miss them all.
09 January 2023
Our mother went into Sycamore wing about a year ago as her dementia advanced and her care needs accelerated. We needed somewhere safe, caring and secure (as she had managed to escape from a previous care home and was found by a member of the public wandering along a busy road). My experience of Calway House Care Home was a good one. Mum's room was clean, airy and light and opened onto an enclosed garden. Whenever I visited, usually unannounced, the staff were always welcoming and never intrusive. Mum always appeared well cared for and was obviously happy there, particularly within the care of Sycamore. Unfortunately, two falls after she ended up in hospital. We were however able to get her home for end-of-life care in December. The staff on Maple gave me a room for two nights so that I could join my family as we gathered around Mum's bed as her struggle with dementia ended. Many staff came to say goodbye to Mum, many of whom obviously had a real affection for her. Thank you Calway.
04 January 2023
As soon as you walked in the door there was a welcome by the staff. Carers were very caring and approachable. Senior staff kept you informed of any problems. The activities team arranged daily a wide range for everyone to join in. End-of-life care was performed with dignity and by very caring staff who made mum comfortable and sat with her when no one was visiting. Would recommend Calway for the care given and pleasant staff.
04 January 2023
Following the unexpected death of my mother, I had to rapidly find suitable dementia care home for Dad. Calway House staff proved excellent in sensitively assessing Dad's needs and ensuring efficient and swift admission to the home. Dad's dementia means he cannot easily suggest or request what he would like to do and never has any recall of what he has done. The staff have gently tuned into Dad's interests and abilities and engaged him in a wide range of enrichment activities. He is happy at Calway House, and his entire bearing and demeanour exhibit the high quality of care he is receiving. I am delighted with Calway House.