Submit a Review for The Glen Care Home
Shapway Lane, Evercreech, Shepton Mallet, BA4 6JS
View Full Details of The Glen Care HomeLatest Reviews for The Glen Care Home
19 March 2025
I visited here today 4th of March. I was very impressed with the cleaning of my friends room and all the cleaning throughout the building. Some residents were enjoying the sunshine in the garden with excellent caring staff. They had a quiz that the activity people ran and they enjoyed making pancakes. I have worked in several homes. And was very impressed. The residents seemed well cared for. I noticed that in staring activity the category said don't know but I do know I was very pleased they do definitely do activities. Congratulations on a lovely home.
19 March 2025
It is always a pleasure to be able to comment on the efforts, caring and compassion of others. This nursing home is definitely a gem amongst many homes. Situated in idyllic grounds, the quiet charm of an old country house, the staff are exceptional. Going above and beyond to help where they can to assist loved ones and their family members. It is a difficult role, and exhausting, but family requests are upheld and follow through is wonderful. I anppreciate all that is done for my sister and myself, she is all I have now, and being geographically challenged this home gives me comfort knowing she is safe and well looked after. Thank you.
14 March 2025
Dad has been in the Glen for 18 months, he enjoys the food he has a nice room, the staff are excellent and are always on hand, my Dad has always been treated well, there are lots of activities for the female residents crafts etc but not any for male residents.
28 January 2025
I would like to say I am very pleased and satisfied with my stay at The Glen Care Home. All the staff are helpful and considerate and I have no complaints whatsoever. I hope to stay at The Glen again, I am not sure how long that will be.
27 January 2025
Very friendly and caring staff. My mother is healthier and more mobile now than when she arrived from hospital. It's a beautiful old house with lovely grounds, plenty of car parking and close to my home. Always a pleasure to visit.
27 January 2025
The Glen Care Home has the most wonderful staff, who do their very best to ensure all the residents are well cared for. They are always polite and friendly when I visit my Dad. I am impressed with the care my dad receives. The Glen is a well-run care home. I would not hesitate to recommend it.
03 October 2024
The home is a home from home. Genuinely caring carers at all levels. Nothing has been too much trouble. The food, comfort and company have all been good and supportive. If I have ever to come back, it will be with complete confidence.
17 September 2024
I am extremely pleased and satisfied with the very high standard of care my wife is receiving at The Glen Care Home. The home staff treat all residents with love and compassion as if they were a member of their own family.
08 August 2024
Staff at The Glen have been so kind and accommodating to my aunt. She feels so comfortable here, her every need is attended to so willingly and promptly. She feels so safe here.
01 August 2024
My experience being with my brother after many years was wonderful. From the moment I was admitted by staff, and directed what to do, sign and proceed upstairs, was friendly and caring. Apart from the lift breakdown (!), taking him on a trip around the wards and kitchen was fun. A thorough discussion with the duty head was enlightening, putting me clearly in my brother's situation.
31 July 2024
The staff at The Glen are absolutely fantastic. They clearly care for my dad and look after him so well. There are daily activities and a couple of fairs a year bringing in the local community which is so important for those who can't travel. Given his level of needs, he could not be in better hands.
30 July 2024
My dad has been a resident since February 2023. He feels so at home, he does not want to go out for a meal with the family. He is in his comfort zone but not institutionalised and his mind is still sharp. He does go to organised events and is taken swimming on an organised basis as part of the facilities provided -what a treat! He feels cocooned and safe when he is taken out. The management takes their duty of care very seriously, but The Glen is run like a family. Nursing and GP's attention is very high-grade. Any needs are addressed urgently. I meet most of the staff on visits and they are so friendly and caring that I can see why Dad is so happy there. The food is good and the atmosphere is always friendly. All this gives comfort to the family that Dad is always 'safe' and in the best place to see out his years. All credit to the manager and her loyal staff.
26 February 2024
I felt very well cared for in a very pleasant environment - thank you. The only thing that wasn't so good was the difficulty in manoeuvring the hoist for the commode or bed/wheelchair in a rather cramped room.
23 February 2024
My mum stayed for a couple of weeks respite after leaving hospital in January this year. From start to finish the care given was brilliant. The staff are so friendly and accommodating. Mum has additional nursing needs which were met and dealt with efficiently and with kindness and care. Nothing was too much trouble. Should Mum need to access nursing care again in the future, we would not hesitate to go back to The Glen.
29 January 2024
The staff at The Glen Care Home are always so friendly and accommodating, they interact well with the patients and their families. It is always clean and tidy and you can see that the patients are kept safe and very well cared for. Whilst I have been visiting my grandad-in-law I have seen many different activities going on during the day. I would highly recommend The Glen Nursing Home.
25 December 2023
Both my parents have been cared for at The Glen, with Dad passing away in October. I have always found the team to be positive, responsive and very caring. Under the new management, there's a can-do attitude and approach, and I've always felt we are a team in the way we've discussed and made decisions about both parents' care and support. I feel that nothing is ever too much trouble, and I always get a quick response to emails and calls.
19 December 2023
The care and understanding my father has received since moving to The Glen has been outstanding. All staff members work incredibly hard and have warmly welcomed him. They are an extremely friendly bunch and have not only supported him, but also myself in helping him to adapt to his new home and lifestyle. The communication is superb and the medical treatment by nurses and carers has been second to none. They have coped brilliantly with my father’s needs and often demanding behaviour. His comfort and welfare is always their main priority. During a very difficult time for us as a family, I would like to thank all staff, from the cleaners, maintenance staff, carers, nurses, caterers, admin and management for their sense of humour and the warm reception we have received.
19 December 2023
The residents are treated with respect and dignity within a warm, friendly and homely environment. A wide range of activities are available to keep people mobile and stimulated. Those who are unable to access the lounges or prefer to stay on their own are offered one-to-one interactions in their rooms. Visitors are always made welcome and encouraged to participate in residents' care and activities. On arrival, the atmosphere is cheerful and welcoming. Many of the bedrooms and bedroom furniture need modernising and updating but I realise that this is a continual maintenance need. The maintenance staff are exceptionally helpful and always busy maintaining a large, older building.
01 September 2023
My husband was suffering from a terminal illness and he spent his last few months, before he very sadly died, as a resident at The Glen Care Home. He was treated at all times with respect and lots of loving care from his nurses and care workers. Nothing was too much trouble for them and that love and support was also extended to myself and my family when we visited him on a daily basis. The staff are dedicated people and The Glen has a very homely atmosphere. I got to know some of the other residents whilst my husband was living there and they all seemed to be happy and contented.
22 July 2023
Whenever I visit Mum, she always seems happy and well cared for. She has never minded complaining about things but rarely does about her time at The Glen Care Home. The staff are always helpful and there appears to be a really happy atmosphere there. I wouldn't hesitate to recommend The Glen to anyone seeking a good quality care home.
Latest Reviews for The Glen Care Home
19 March 2025
I visited here today 4th of March. I was very impressed with the cleaning of my friends room and all the cleaning throughout the building. Some residents were enjoying the sunshine in the garden with excellent caring staff. They had a quiz that the activity people ran and they enjoyed making pancakes. I have worked in several homes. And was very impressed. The residents seemed well cared for. I noticed that in staring activity the category said don't know but I do know I was very pleased they do definitely do activities. Congratulations on a lovely home.
19 March 2025
It is always a pleasure to be able to comment on the efforts, caring and compassion of others. This nursing home is definitely a gem amongst many homes. Situated in idyllic grounds, the quiet charm of an old country house, the staff are exceptional. Going above and beyond to help where they can to assist loved ones and their family members. It is a difficult role, and exhausting, but family requests are upheld and follow through is wonderful. I anppreciate all that is done for my sister and myself, she is all I have now, and being geographically challenged this home gives me comfort knowing she is safe and well looked after. Thank you.
14 March 2025
Dad has been in the Glen for 18 months, he enjoys the food he has a nice room, the staff are excellent and are always on hand, my Dad has always been treated well, there are lots of activities for the female residents crafts etc but not any for male residents.
28 January 2025
I would like to say I am very pleased and satisfied with my stay at The Glen Care Home. All the staff are helpful and considerate and I have no complaints whatsoever. I hope to stay at The Glen again, I am not sure how long that will be.
27 January 2025
Very friendly and caring staff. My mother is healthier and more mobile now than when she arrived from hospital. It's a beautiful old house with lovely grounds, plenty of car parking and close to my home. Always a pleasure to visit.
27 January 2025
The Glen Care Home has the most wonderful staff, who do their very best to ensure all the residents are well cared for. They are always polite and friendly when I visit my Dad. I am impressed with the care my dad receives. The Glen is a well-run care home. I would not hesitate to recommend it.
03 October 2024
The home is a home from home. Genuinely caring carers at all levels. Nothing has been too much trouble. The food, comfort and company have all been good and supportive. If I have ever to come back, it will be with complete confidence.
17 September 2024
I am extremely pleased and satisfied with the very high standard of care my wife is receiving at The Glen Care Home. The home staff treat all residents with love and compassion as if they were a member of their own family.
08 August 2024
Staff at The Glen have been so kind and accommodating to my aunt. She feels so comfortable here, her every need is attended to so willingly and promptly. She feels so safe here.
01 August 2024
My experience being with my brother after many years was wonderful. From the moment I was admitted by staff, and directed what to do, sign and proceed upstairs, was friendly and caring. Apart from the lift breakdown (!), taking him on a trip around the wards and kitchen was fun. A thorough discussion with the duty head was enlightening, putting me clearly in my brother's situation.
31 July 2024
The staff at The Glen are absolutely fantastic. They clearly care for my dad and look after him so well. There are daily activities and a couple of fairs a year bringing in the local community which is so important for those who can't travel. Given his level of needs, he could not be in better hands.
30 July 2024
My dad has been a resident since February 2023. He feels so at home, he does not want to go out for a meal with the family. He is in his comfort zone but not institutionalised and his mind is still sharp. He does go to organised events and is taken swimming on an organised basis as part of the facilities provided -what a treat! He feels cocooned and safe when he is taken out. The management takes their duty of care very seriously, but The Glen is run like a family. Nursing and GP's attention is very high-grade. Any needs are addressed urgently. I meet most of the staff on visits and they are so friendly and caring that I can see why Dad is so happy there. The food is good and the atmosphere is always friendly. All this gives comfort to the family that Dad is always 'safe' and in the best place to see out his years. All credit to the manager and her loyal staff.
26 February 2024
I felt very well cared for in a very pleasant environment - thank you. The only thing that wasn't so good was the difficulty in manoeuvring the hoist for the commode or bed/wheelchair in a rather cramped room.
23 February 2024
My mum stayed for a couple of weeks respite after leaving hospital in January this year. From start to finish the care given was brilliant. The staff are so friendly and accommodating. Mum has additional nursing needs which were met and dealt with efficiently and with kindness and care. Nothing was too much trouble. Should Mum need to access nursing care again in the future, we would not hesitate to go back to The Glen.
29 January 2024
The staff at The Glen Care Home are always so friendly and accommodating, they interact well with the patients and their families. It is always clean and tidy and you can see that the patients are kept safe and very well cared for. Whilst I have been visiting my grandad-in-law I have seen many different activities going on during the day. I would highly recommend The Glen Nursing Home.
25 December 2023
Both my parents have been cared for at The Glen, with Dad passing away in October. I have always found the team to be positive, responsive and very caring. Under the new management, there's a can-do attitude and approach, and I've always felt we are a team in the way we've discussed and made decisions about both parents' care and support. I feel that nothing is ever too much trouble, and I always get a quick response to emails and calls.
19 December 2023
The care and understanding my father has received since moving to The Glen has been outstanding. All staff members work incredibly hard and have warmly welcomed him. They are an extremely friendly bunch and have not only supported him, but also myself in helping him to adapt to his new home and lifestyle. The communication is superb and the medical treatment by nurses and carers has been second to none. They have coped brilliantly with my father’s needs and often demanding behaviour. His comfort and welfare is always their main priority. During a very difficult time for us as a family, I would like to thank all staff, from the cleaners, maintenance staff, carers, nurses, caterers, admin and management for their sense of humour and the warm reception we have received.
19 December 2023
The residents are treated with respect and dignity within a warm, friendly and homely environment. A wide range of activities are available to keep people mobile and stimulated. Those who are unable to access the lounges or prefer to stay on their own are offered one-to-one interactions in their rooms. Visitors are always made welcome and encouraged to participate in residents' care and activities. On arrival, the atmosphere is cheerful and welcoming. Many of the bedrooms and bedroom furniture need modernising and updating but I realise that this is a continual maintenance need. The maintenance staff are exceptionally helpful and always busy maintaining a large, older building.
01 September 2023
My husband was suffering from a terminal illness and he spent his last few months, before he very sadly died, as a resident at The Glen Care Home. He was treated at all times with respect and lots of loving care from his nurses and care workers. Nothing was too much trouble for them and that love and support was also extended to myself and my family when we visited him on a daily basis. The staff are dedicated people and The Glen has a very homely atmosphere. I got to know some of the other residents whilst my husband was living there and they all seemed to be happy and contented.
22 July 2023
Whenever I visit Mum, she always seems happy and well cared for. She has never minded complaining about things but rarely does about her time at The Glen Care Home. The staff are always helpful and there appears to be a really happy atmosphere there. I wouldn't hesitate to recommend The Glen to anyone seeking a good quality care home.