Submit a Review for Kimberly East Care Centre
27 Tollgate Road, Salisbury, SP1 2JA
View Full Details of Kimberly East Care CentreLatest Reviews for Kimberly East Care Centre
12 March 2025
For something I was not prepared for, initlaly I found everything depressing and daunting. My mum has now been up there for other a year now and the experience is easier slightly. The staff are very polite which helps. I have limited my visits to mainly 1 weekly visits instead of every other day which again helps to deal with the satcetation. I did enjoy the summer party in the garden. Hopefully I will be present when the birds of prey are next booked.
28 February 2025
Overall the care my Mother received was excellent allowing her to recuperate and get better so she could go home. However, the main concern she had and I also raised to the team was that her food was served cold, although on a hot plate. Considering the cost of the stay she felt that it should be at least hot as this constantly worried her. Bedsheets only change once in three weeks - her statement - I hope that this issue is resolved for future residents.
25 February 2025
Visited Mum today, she seemed quite good today; had her hair done and was making cakes earlier. The staff were all very good and were very busy. One issue was with her lunch, she was given pasta with her mince. She doesn't like pasta and after previously speaking with a particular staff member a list of foods that she prefers was given.
31 January 2025
Since I moved here in April 2024, I have been completely satisfied with my care. The staff are wonderful - kind and caring and always treat me with the utmost respect and dignity. I cannot recommend Kimberly East highly enough.
28 January 2025
I can't thank the Manager and all the staff at Kimberley East enough for their care and compassion towards my father who spent the last 6 months of his life being cared for with respect, dignity, and warmth. It gave the family a sense of peace to know he was finally getting the care he deserved. During his final hours, we were all well looked after and couldn't have asked for more. Thank you all!
21 January 2025
All the staff are amazing, extremely polite, helpful and always seem happy. The care my husband receives is first-class. The only improvement would be to have a monthly or bi-monthly update.
08 October 2024
I've always received a welcoming atmosphere on arrival and departure, along with any necessary instructions. All staff are very courteous and attentive to their residents and visitors. The building and grounds are suitable and safe to allow exercise. I've witnessed care and support treated with dignity and kindness to all. (Value for money - I'm sorry I do not know the cost)
02 October 2024
My mother has been very comfortable and well looked after since she arrived at the home. The staff are all very friendly and caring. Overall our family are very grateful for the care given to our mother.
27 September 2024
Since Dad moved into Kimberley East five months ago, he has been treated with nothing but kindness, care, dignity and respect. The staff are always cheerful, and nothing is ever too much trouble. Dad couldn't be anywhere better.
25 September 2024
My first impression of the care centre was that it was purpose-built with the best of equipment for moving residents easily, my wife being unable to help herself. The staff have always been kind, considerate and unhurried. As a regular visitor, I receive as much consideration as do the residents. I give full marks to all who work and those who manage the centre.
16 September 2024
Dad has been at Kimberley East since April and during that time has received excellent care and been shown kindness by all the staff. At 96 years old and previously living independently in his own home, our family was worried he would find the adjustment to living in care difficult. The staff have ensured that he has settled happily and in many ways, his life is richer because he has company every day and has enjoyed making friends with both the other residents and the staff. They have become a second family. Before entering the care home, his leg ulcer was so bad that the Consultant at the hospital advised his only option was amputation, but over the time he has been at Kimberley East the treatment that he has been given by the nursing staff has meant that the ulcer has improved and amputation is no longer needed. What a result. My family can't thank the staff enough and hope that Dad is able to spend the remainder of his days in this safe, comfortable home from home.
19 August 2024
Recently my sister passed away in Kimberly East Care Centre after a five-month stay. Whilst she was there the whole staff from the top all the way down were absolutely great with her care and professionalism. Nothing was too much trouble and at all times anything that I was not sure of was explained to me. Unfortunately, because of my sister's illness, I don't think she fully appreciated her stay in the home. The home is modern and always spotlessly clean. They have all the equipment and willingness to make a resident's stay as comfortable and enjoyable as possible with entertainment on most afternoons. I would recommend this facility to anyone who is in the unfortunate position of needing a place for a loved one. I thank all, and I mean all the staff for what they did for my sister.
03 May 2024
I was looked after very well and attentively. The staff are very kind, friendly and polite.
16 January 2024
Kimberly East has been absolutely amazing. My mum came to Kimberly East from the hospital as she was not quite fit enough to come home due to her Alzheimer's. The staff were so welcoming and looked after my mum beautifully. She is so much stronger now and is really happy in her daily routine. Our family cannot thank them enough. They really do care which is so comforting at such an emotional time.
06 December 2023
Very friendly staff, very accommodating to clients needs and likes. All staff are willing to help - polite and courteous.
04 October 2023
The staff are very helpful, caring and do a brilliant job. Nothing is a bother for any of the staff. The rooms are kept clean and tidy and the general décor of the whole building is lovely. I know my dad is well cared for.
08 August 2023
My sister has been in the care home for over two years now. She found it difficult to settle in, but after a short spell in hospital she couldn't wait to get 'home'. The staff are always friendly and helpful and at her age (87) that is important. We as her family appreciate the care given to her.
14 April 2023
My mother has been very well cared for, her dietary preferences are catered to and she has established cheerful and chatty relationships with many of the staff. After a very scary diagnosis and a period in hospital, the friendly and home-like atmosphere has been appreciated by her and by me.
10 January 2023
My mum suffered from dementia for a very long time. The team at Wessex Care looked after her beautifully, I couldn't have asked for any more from them. They really do care and I can't thank them enough!
12 December 2022
My mother was admitted from the hospital following a stay in the hospital. She was not fit enough to go home, so initially, stayed in for an assessment. Her room is spotless, and the staff encourage her to eat and drink as she has a very poor appetite. They are very attentive and are quick to change bedding if soiled after she has eaten, so she is kept clean. Can't comment on the full menu or management, but it would appear to be satisfactory
Latest Reviews for Kimberly East Care Centre
12 March 2025
For something I was not prepared for, initlaly I found everything depressing and daunting. My mum has now been up there for other a year now and the experience is easier slightly. The staff are very polite which helps. I have limited my visits to mainly 1 weekly visits instead of every other day which again helps to deal with the satcetation. I did enjoy the summer party in the garden. Hopefully I will be present when the birds of prey are next booked.
28 February 2025
Overall the care my Mother received was excellent allowing her to recuperate and get better so she could go home. However, the main concern she had and I also raised to the team was that her food was served cold, although on a hot plate. Considering the cost of the stay she felt that it should be at least hot as this constantly worried her. Bedsheets only change once in three weeks - her statement - I hope that this issue is resolved for future residents.
25 February 2025
Visited Mum today, she seemed quite good today; had her hair done and was making cakes earlier. The staff were all very good and were very busy. One issue was with her lunch, she was given pasta with her mince. She doesn't like pasta and after previously speaking with a particular staff member a list of foods that she prefers was given.
31 January 2025
Since I moved here in April 2024, I have been completely satisfied with my care. The staff are wonderful - kind and caring and always treat me with the utmost respect and dignity. I cannot recommend Kimberly East highly enough.
28 January 2025
I can't thank the Manager and all the staff at Kimberley East enough for their care and compassion towards my father who spent the last 6 months of his life being cared for with respect, dignity, and warmth. It gave the family a sense of peace to know he was finally getting the care he deserved. During his final hours, we were all well looked after and couldn't have asked for more. Thank you all!
21 January 2025
All the staff are amazing, extremely polite, helpful and always seem happy. The care my husband receives is first-class. The only improvement would be to have a monthly or bi-monthly update.
08 October 2024
I've always received a welcoming atmosphere on arrival and departure, along with any necessary instructions. All staff are very courteous and attentive to their residents and visitors. The building and grounds are suitable and safe to allow exercise. I've witnessed care and support treated with dignity and kindness to all. (Value for money - I'm sorry I do not know the cost)
02 October 2024
My mother has been very comfortable and well looked after since she arrived at the home. The staff are all very friendly and caring. Overall our family are very grateful for the care given to our mother.
27 September 2024
Since Dad moved into Kimberley East five months ago, he has been treated with nothing but kindness, care, dignity and respect. The staff are always cheerful, and nothing is ever too much trouble. Dad couldn't be anywhere better.
25 September 2024
My first impression of the care centre was that it was purpose-built with the best of equipment for moving residents easily, my wife being unable to help herself. The staff have always been kind, considerate and unhurried. As a regular visitor, I receive as much consideration as do the residents. I give full marks to all who work and those who manage the centre.
16 September 2024
Dad has been at Kimberley East since April and during that time has received excellent care and been shown kindness by all the staff. At 96 years old and previously living independently in his own home, our family was worried he would find the adjustment to living in care difficult. The staff have ensured that he has settled happily and in many ways, his life is richer because he has company every day and has enjoyed making friends with both the other residents and the staff. They have become a second family. Before entering the care home, his leg ulcer was so bad that the Consultant at the hospital advised his only option was amputation, but over the time he has been at Kimberley East the treatment that he has been given by the nursing staff has meant that the ulcer has improved and amputation is no longer needed. What a result. My family can't thank the staff enough and hope that Dad is able to spend the remainder of his days in this safe, comfortable home from home.
19 August 2024
Recently my sister passed away in Kimberly East Care Centre after a five-month stay. Whilst she was there the whole staff from the top all the way down were absolutely great with her care and professionalism. Nothing was too much trouble and at all times anything that I was not sure of was explained to me. Unfortunately, because of my sister's illness, I don't think she fully appreciated her stay in the home. The home is modern and always spotlessly clean. They have all the equipment and willingness to make a resident's stay as comfortable and enjoyable as possible with entertainment on most afternoons. I would recommend this facility to anyone who is in the unfortunate position of needing a place for a loved one. I thank all, and I mean all the staff for what they did for my sister.
03 May 2024
I was looked after very well and attentively. The staff are very kind, friendly and polite.
16 January 2024
Kimberly East has been absolutely amazing. My mum came to Kimberly East from the hospital as she was not quite fit enough to come home due to her Alzheimer's. The staff were so welcoming and looked after my mum beautifully. She is so much stronger now and is really happy in her daily routine. Our family cannot thank them enough. They really do care which is so comforting at such an emotional time.
06 December 2023
Very friendly staff, very accommodating to clients needs and likes. All staff are willing to help - polite and courteous.
04 October 2023
The staff are very helpful, caring and do a brilliant job. Nothing is a bother for any of the staff. The rooms are kept clean and tidy and the general décor of the whole building is lovely. I know my dad is well cared for.
08 August 2023
My sister has been in the care home for over two years now. She found it difficult to settle in, but after a short spell in hospital she couldn't wait to get 'home'. The staff are always friendly and helpful and at her age (87) that is important. We as her family appreciate the care given to her.
14 April 2023
My mother has been very well cared for, her dietary preferences are catered to and she has established cheerful and chatty relationships with many of the staff. After a very scary diagnosis and a period in hospital, the friendly and home-like atmosphere has been appreciated by her and by me.
10 January 2023
My mum suffered from dementia for a very long time. The team at Wessex Care looked after her beautifully, I couldn't have asked for any more from them. They really do care and I can't thank them enough!
12 December 2022
My mother was admitted from the hospital following a stay in the hospital. She was not fit enough to go home, so initially, stayed in for an assessment. Her room is spotless, and the staff encourage her to eat and drink as she has a very poor appetite. They are very attentive and are quick to change bedding if soiled after she has eaten, so she is kept clean. Can't comment on the full menu or management, but it would appear to be satisfactory