Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Fountain Nursing Home

stars
stars 02 October 2024
My brother was very happy here. The care he received was kind and gentle. The staff cared about his interests and decorated his room accordingly. The atmosphere was calm and caring. He was always clean and well dressed and available to talk when I telephoned.
Review from Sue A (Sister of Resident/Service User)
stars
stars 31 March 2023
We were so anxious about finding a care home for my dad, he needed 24-hour care for dementia and was immobile. From the very first day he was moved from hospital until the day he passed away, the staff were exceptional. Although he was nonverbal, the staff always chatted away with him. Every care was taken to ensure he was treated with respect and even though he was mostly unresponsive, he still received Christmas presents and a card from the home. My dad loved his music and the staff made sure his CDs were played for him every day. They made the most difficult time in our lives as easy as it could be and we can’t thank them enough.
Review from R A (Daughter of Resident/Service User)