Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Cole Valley Nursing Home

stars
stars 30 April 2024
Nice pleasant place always clean. Very happy with the staff that provides care for my husband. The management team is very sufficient and helpful. I always feel welcomed by the staff. I’m very happy with Cole Valley.
Review from Maureen M (Wife of Resident/Service User)
stars
stars 02 September 2022
I placed my mother in the care of Cole Valley Nursing Home just before the lockdown. As self-financing, my mother's medical and personal care has been exemplary. Wonderful, caring staff that work in a very organised, clean environment that does not suffer from some of the clinical smell associated with care homes. Food is second to none.
Review from A T (Son of Resident/Service User)