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199/203 Alcester Road, Moseley, Birmingham, B13 8PX
View Full Details of Highbury Nursing HomeLatest Reviews for Highbury Nursing Home
14 March 2025
My sister has been in Highbury nursing home for a couple of years she needs 24 hours round the clock care and that's what she gets all the staff are warm and friendly and very caring the management are also very caring and take on board if you have any concerns and are there to help you I would recommend Highbury nursing home.
13 February 2025
Visited my mother today. The staff are very approachable and the cleaners keep the home smelling fresh and looking clean, but some things need updating and a bit of TLC, otherwise we as a family feel that mother is safe clean, and well looked after. I would definitely recommend and would like to thank the staff for caring for my mother.
15 January 2025
They took me in as an emergency. The carers were very good and professional. They looked after me very well. They kept on looking in to make sure I was ok. The food was nice, the chef came up to let me know what was on that day, he was a very happy man always had a smile. I had poached eggs in the mornings, which I haven't had for years, and twice a full breakfast which was very nice for them to do for me. The cleaner was a very polite and professional always had a smile and did his cleaning very good. They have a lovely lady that does events with the people that live in the home, have time to do lots of things. A very nice time I had while I was there.
11 April 2024
A great number of issues have arisen concerning the care of my mother whilst at the home. A fall in December was a direct result of the lack of care provided to my 84-year-old mother. Since returning from hospital to the home the care has still fallen way short of what should be happening. As a result, we have raised a complaint with the owner and sat down with him to discuss the issues. We have also informed the CQC of the numerous issues and been open and honest with the owner. As a result of our complaints the owner has now served my 84-year-old mother with an eviction notice! Is that really a caring attitude? Is that a willingness to resolve issues? Seems to me the owner has the attitude of get rid of the messenger rather than sort out the issues causing the problems.
21 February 2023
Really impressed with the caring, hard working staff at Highbury Care Home. My sister was only there for a month but was really looked after in an extremely safe and professional manner. Every member of staff, including all the nurses, domestics and catering gave great support in what was a very difficult time for our family. When my sister had a seizure the staff were there instantly to provide care and support. Highbury is first class on staff levels, quality of care and cleanliness levels. Thank you.
Latest Reviews for Highbury Nursing Home
14 March 2025
My sister has been in Highbury nursing home for a couple of years she needs 24 hours round the clock care and that's what she gets all the staff are warm and friendly and very caring the management are also very caring and take on board if you have any concerns and are there to help you I would recommend Highbury nursing home.
13 February 2025
Visited my mother today. The staff are very approachable and the cleaners keep the home smelling fresh and looking clean, but some things need updating and a bit of TLC, otherwise we as a family feel that mother is safe clean, and well looked after. I would definitely recommend and would like to thank the staff for caring for my mother.
15 January 2025
They took me in as an emergency. The carers were very good and professional. They looked after me very well. They kept on looking in to make sure I was ok. The food was nice, the chef came up to let me know what was on that day, he was a very happy man always had a smile. I had poached eggs in the mornings, which I haven't had for years, and twice a full breakfast which was very nice for them to do for me. The cleaner was a very polite and professional always had a smile and did his cleaning very good. They have a lovely lady that does events with the people that live in the home, have time to do lots of things. A very nice time I had while I was there.
11 April 2024
A great number of issues have arisen concerning the care of my mother whilst at the home. A fall in December was a direct result of the lack of care provided to my 84-year-old mother. Since returning from hospital to the home the care has still fallen way short of what should be happening. As a result, we have raised a complaint with the owner and sat down with him to discuss the issues. We have also informed the CQC of the numerous issues and been open and honest with the owner. As a result of our complaints the owner has now served my 84-year-old mother with an eviction notice! Is that really a caring attitude? Is that a willingness to resolve issues? Seems to me the owner has the attitude of get rid of the messenger rather than sort out the issues causing the problems.
21 February 2023
Really impressed with the caring, hard working staff at Highbury Care Home. My sister was only there for a month but was really looked after in an extremely safe and professional manner. Every member of staff, including all the nurses, domestics and catering gave great support in what was a very difficult time for our family. When my sister had a seizure the staff were there instantly to provide care and support. Highbury is first class on staff levels, quality of care and cleanliness levels. Thank you.