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8-14 Greenland Road, Selly Park, Birmingham, B29 7PP
View Full Details of Neville Williams HouseLatest Reviews for Neville Williams House
27 March 2025
My 94 year old mother, who suffered from dementia, moved from a local Care Home to Neville Williams House in November 2024 as she needed more specialised care.Mum's lovely light room was always clean and tidy and overlooked the garden.She spent the last few months of her life supported by a wonderful team of Carers and Nurses who coped heroically with her challenging behavior, always staying patient, kind and respectful to her.All the Staff and Managers there were so friendly and gave us lots of support and good advice.My family and I would highly recommend Neville Williams House to anyone looking for an excellent Nursing Home.
28 February 2025
My sister has been a resident in Neville Williams House for 19 months. Her comments on the carers who look after her are, "Nothing is too much trouble for them.", " They are always polite and say please and thank you", "They want to do all they can to help me". I, too, have always found the carers cheerful, polite and helpful. I think they do a difficult job, and yet they have a caring and supportive attitude. They should be commended.
20 December 2024
My mother has been in Neville Williams House for 3 weeks now, she is very poorly and was transferred from hospital to this home. I cannot praise them enough, as a nurse myself, I can be over-critical of healthcare, but the care they have provided is exceptional, they manage every aspect of care with great care, respect and to a very high standard. The management of the home is excellent and the staff delivering the care are second to none. As soon as she arrived she was allocated a named nurse, who has been really supportive to my brother and I and is really skilled at managing patients with end-stage dementia. Both of my parents have been in a number of homes over the last few years, and my only regret is that we didn't find this home sooner.
07 October 2024
My dad is a resident at Neville Williams, Birmingham. The carers seem to truly like him and know him (as he is now.) They treat him with respect and love. The lounges and corridors are very nicely done out with a lot of care. I'd like more activities, crafts, and singing to happen.
03 October 2024
The care that my mom receives at Neville Williams House is excellent, the staff are kind and caring and go the extra mile to make sure she is comfortable, all the staff hold different qualities and together they make a great team that puts the wellbeing of the residents first. As a family member whose parent is on palliative care, you feel supported at all times as they wrap their care around you as well as your loved one. Thank you Neville Williams House.
03 September 2024
All the staff gave a warm friendly welcome, so polite and really caring and really took good care of my mother. Respect, cleanliness, comfort and support were just fantastic. The bedroom was so cosy, with plenty of room and felt like home from home. Couldn't have wished for a better place for my poorly mom to stay and knowing just how well she was looked after and cared for. A big thank you.
15 May 2024
I could not fault the care my brother had during the 15 months he was in the home. All the staff were considerate and understood my brother's personality. Since my brother's passing both my sister and I have been treated with kindness and consideration.
26 January 2024
My personal experience of Neville Williams House (as a friend of a resident) over the last 2 years has been exemplary. The staff in all areas are welcoming, friendly, attentive and caring in all matters. I got to know them over 2 years and was always welcomed with a smile, which matters!. My friend received such wonderful care and attention and became a much loved resident. I would highly recommend Neville Williams House to anyone considering care home services for a family member. Real care delivered with compassion.
21 December 2023
A calm environment, the staff are very attentive and efficient but most of all genuinely caring of residents and supportive of their families. The team are well-managed in an orderly fashion. Activities were good. Residents were treated with a high level of respect. It was a most peaceful place for my wife to spend the last months of her life.
25 September 2023
My husband has been a resident at Neville Williams House for over 15 months, where he continues to get excellent care. He has been very settled during this time which is due to the patient, friendly care given by those who look after him and in particular those who work closely with him throughout the day and night. Our whole family appreciate the welcoming, friendly warmth shown by all staff members. We feel a part of the home too and are very happy in the knowledge that when we walk away we are leaving my husband in safe hands.
07 September 2023
My husband has been at Neville Williams House for three and a half months. He has been treated with great kindness by the staff, as have I. They are always willing to communicate about him. I particularly appreciate the 'Portal' I can use this on my phone or iPad to see his routines, how well he is eating and drinking and even his mood - all in real-time. This is particularly reassuring on the days that I am unable to visit him.
25 July 2023
Friendly care home with excellent staff who really care about the residents. Lovely gardens for the residents to use and the food quality is excellent. Residents definitely 'feel at home'.
24 July 2023
Neville Williams House is a wonderful care home. My Father has been there for two and a half years. During that time my Father and our family have formed a lovely relationship with all the staff within the home, from the entertainment team, maintenance team, support staff, nursing staff, management, housekeeping and kitchen staff. Nothing is too much trouble and support is available for all of us especially when we have tough days.
09 January 2023
My lady partner has only been in the home for two weeks. I used to own a care home, so I know what I am looking for. I found the home very clean and thoughtfully furnished. The staff are exceptionally good with visitors and residents.
29 June 2022
My Mother has been at Neville Williams House for almost a year and during that time I have always been delighted with the care that she has received. The staff all know Mum and always address her by name. She is always treated with kindness, dignity and understanding. I particularly like the open door policy where I can visit at any time. The garden is gorgeous and we are particularly fond of the animals - going into the garden feels like a trip out. I would like to thank all the staff and management for everything that they do to make Neville Williams House such a welcoming place with such a warm feel. I was absolutely dreading my dear Mum going into care but I can see that she is in a fabulous place where she is very happy. Thank you, everyone.
08 June 2022
My wife has now been a resident of Neville Williams House for 5-years, and I can honestly say that in all of that time (even during the pandemic and subsequent lockdowns) that I have never once had a moment of concern for the care and treatment that my wife was receiving. It is never easy moving a loved one into a nursing home, but the family atmosphere which has been created in Neville Williams House makes the whole experience so much easier and less stressful. It is very easy to say that all of the managers, nurses, carers and all of the staff do a wonderful and caring job, but in this case, I think it would be fairer to say that they all go the extra mile that makes this nursing home special. The in-house facilities available to the residents are very good, and the staff are very clever at making lots of activities to entertain the residents, and the food provided in the dining room is excellent.
06 June 2022
These are unusual times. Before Covid I used to travel 100 miles to visit my sister every three weeks. I have been very cautious about visiting but in late March. I and my partner saw my sister at Neville Williams House after a break of two years. I found her well and responsive after her 89th birthday. The staff were welcoming, supportive and positive despite the difficulties of these pandemic times. I was much relieved but knew I could rely on the staff to take excellent care of my dear sister.
06 June 2022
All the staff at Neville Williams go that extra mile to care for my uncle. It's so good knowing he is in safe hands. They previously cared for my mom and I was impressed then so had no doubts about entrusting my uncle to their care. Many thanks
06 June 2022
Neville Williams is an exceptional care home. All of the staff make it a home from home for all the residents, and they treat all of the residents with great dignity. I am thankful that I found this place for my husband, he was coming for a couple of years as none resident, and he has been a resident now for nearly three years.
03 June 2022
The staff are an excellent team, with the happiness and comfort of residents their absolute priority. Always welcoming and friendly, getting back to near-normal after the terrible restrictions all care-homes and residents have had to endure. The staff still take every precaution to maintain health and safety of the residents, who are treated as part of a family. Catering is excellent, and the gardens with their birds, animals and flowers provide a lovely haven of nature for the residents and relatives to enjoy.
Latest Reviews for Neville Williams House
27 March 2025
My 94 year old mother, who suffered from dementia, moved from a local Care Home to Neville Williams House in November 2024 as she needed more specialised care.Mum's lovely light room was always clean and tidy and overlooked the garden.She spent the last few months of her life supported by a wonderful team of Carers and Nurses who coped heroically with her challenging behavior, always staying patient, kind and respectful to her.All the Staff and Managers there were so friendly and gave us lots of support and good advice.My family and I would highly recommend Neville Williams House to anyone looking for an excellent Nursing Home.
28 February 2025
My sister has been a resident in Neville Williams House for 19 months. Her comments on the carers who look after her are, "Nothing is too much trouble for them.", " They are always polite and say please and thank you", "They want to do all they can to help me". I, too, have always found the carers cheerful, polite and helpful. I think they do a difficult job, and yet they have a caring and supportive attitude. They should be commended.
20 December 2024
My mother has been in Neville Williams House for 3 weeks now, she is very poorly and was transferred from hospital to this home. I cannot praise them enough, as a nurse myself, I can be over-critical of healthcare, but the care they have provided is exceptional, they manage every aspect of care with great care, respect and to a very high standard. The management of the home is excellent and the staff delivering the care are second to none. As soon as she arrived she was allocated a named nurse, who has been really supportive to my brother and I and is really skilled at managing patients with end-stage dementia. Both of my parents have been in a number of homes over the last few years, and my only regret is that we didn't find this home sooner.
07 October 2024
My dad is a resident at Neville Williams, Birmingham. The carers seem to truly like him and know him (as he is now.) They treat him with respect and love. The lounges and corridors are very nicely done out with a lot of care. I'd like more activities, crafts, and singing to happen.
03 October 2024
The care that my mom receives at Neville Williams House is excellent, the staff are kind and caring and go the extra mile to make sure she is comfortable, all the staff hold different qualities and together they make a great team that puts the wellbeing of the residents first. As a family member whose parent is on palliative care, you feel supported at all times as they wrap their care around you as well as your loved one. Thank you Neville Williams House.
03 September 2024
All the staff gave a warm friendly welcome, so polite and really caring and really took good care of my mother. Respect, cleanliness, comfort and support were just fantastic. The bedroom was so cosy, with plenty of room and felt like home from home. Couldn't have wished for a better place for my poorly mom to stay and knowing just how well she was looked after and cared for. A big thank you.
15 May 2024
I could not fault the care my brother had during the 15 months he was in the home. All the staff were considerate and understood my brother's personality. Since my brother's passing both my sister and I have been treated with kindness and consideration.
26 January 2024
My personal experience of Neville Williams House (as a friend of a resident) over the last 2 years has been exemplary. The staff in all areas are welcoming, friendly, attentive and caring in all matters. I got to know them over 2 years and was always welcomed with a smile, which matters!. My friend received such wonderful care and attention and became a much loved resident. I would highly recommend Neville Williams House to anyone considering care home services for a family member. Real care delivered with compassion.
21 December 2023
A calm environment, the staff are very attentive and efficient but most of all genuinely caring of residents and supportive of their families. The team are well-managed in an orderly fashion. Activities were good. Residents were treated with a high level of respect. It was a most peaceful place for my wife to spend the last months of her life.
25 September 2023
My husband has been a resident at Neville Williams House for over 15 months, where he continues to get excellent care. He has been very settled during this time which is due to the patient, friendly care given by those who look after him and in particular those who work closely with him throughout the day and night. Our whole family appreciate the welcoming, friendly warmth shown by all staff members. We feel a part of the home too and are very happy in the knowledge that when we walk away we are leaving my husband in safe hands.
07 September 2023
My husband has been at Neville Williams House for three and a half months. He has been treated with great kindness by the staff, as have I. They are always willing to communicate about him. I particularly appreciate the 'Portal' I can use this on my phone or iPad to see his routines, how well he is eating and drinking and even his mood - all in real-time. This is particularly reassuring on the days that I am unable to visit him.
25 July 2023
Friendly care home with excellent staff who really care about the residents. Lovely gardens for the residents to use and the food quality is excellent. Residents definitely 'feel at home'.
24 July 2023
Neville Williams House is a wonderful care home. My Father has been there for two and a half years. During that time my Father and our family have formed a lovely relationship with all the staff within the home, from the entertainment team, maintenance team, support staff, nursing staff, management, housekeeping and kitchen staff. Nothing is too much trouble and support is available for all of us especially when we have tough days.
09 January 2023
My lady partner has only been in the home for two weeks. I used to own a care home, so I know what I am looking for. I found the home very clean and thoughtfully furnished. The staff are exceptionally good with visitors and residents.
29 June 2022
My Mother has been at Neville Williams House for almost a year and during that time I have always been delighted with the care that she has received. The staff all know Mum and always address her by name. She is always treated with kindness, dignity and understanding. I particularly like the open door policy where I can visit at any time. The garden is gorgeous and we are particularly fond of the animals - going into the garden feels like a trip out. I would like to thank all the staff and management for everything that they do to make Neville Williams House such a welcoming place with such a warm feel. I was absolutely dreading my dear Mum going into care but I can see that she is in a fabulous place where she is very happy. Thank you, everyone.
08 June 2022
My wife has now been a resident of Neville Williams House for 5-years, and I can honestly say that in all of that time (even during the pandemic and subsequent lockdowns) that I have never once had a moment of concern for the care and treatment that my wife was receiving. It is never easy moving a loved one into a nursing home, but the family atmosphere which has been created in Neville Williams House makes the whole experience so much easier and less stressful. It is very easy to say that all of the managers, nurses, carers and all of the staff do a wonderful and caring job, but in this case, I think it would be fairer to say that they all go the extra mile that makes this nursing home special. The in-house facilities available to the residents are very good, and the staff are very clever at making lots of activities to entertain the residents, and the food provided in the dining room is excellent.
06 June 2022
These are unusual times. Before Covid I used to travel 100 miles to visit my sister every three weeks. I have been very cautious about visiting but in late March. I and my partner saw my sister at Neville Williams House after a break of two years. I found her well and responsive after her 89th birthday. The staff were welcoming, supportive and positive despite the difficulties of these pandemic times. I was much relieved but knew I could rely on the staff to take excellent care of my dear sister.
06 June 2022
All the staff at Neville Williams go that extra mile to care for my uncle. It's so good knowing he is in safe hands. They previously cared for my mom and I was impressed then so had no doubts about entrusting my uncle to their care. Many thanks
06 June 2022
Neville Williams is an exceptional care home. All of the staff make it a home from home for all the residents, and they treat all of the residents with great dignity. I am thankful that I found this place for my husband, he was coming for a couple of years as none resident, and he has been a resident now for nearly three years.
03 June 2022
The staff are an excellent team, with the happiness and comfort of residents their absolute priority. Always welcoming and friendly, getting back to near-normal after the terrible restrictions all care-homes and residents have had to endure. The staff still take every precaution to maintain health and safety of the residents, who are treated as part of a family. Catering is excellent, and the gardens with their birds, animals and flowers provide a lovely haven of nature for the residents and relatives to enjoy.