Submit a Review for Fountain Lodge Care Home Ltd
33 Stoke Green, Coventry, CV3 1FP
View Full Details of Fountain Lodge Care Home LtdLatest Reviews for Fountain Lodge Care Home Ltd
06 December 2024
Excellent staff and very caring. Such homely environment. All their residents including my father in law looks very happy. My wife was anxious about her father being in a home but it soon disappeared, after we realised how happy he is there. She feels lucky and much relieved to have found this home.
24 January 2024
The level of care was dreadful. My husband was left in bed, unwashed, in the same clothes as the previous day. The room was not clean or welcoming. On three occasions I had to find a member of staff as the resident in the adjacent room was shouting for help. On the third occasion, a member of staff said 'Oh she's always shouting'. Even though I had stated that I would take my husband's laundry home to wash, items still went missing. There was no stimulation or activities provided and when my husband was transferred to the resident lounge, he was placed in a corner with the television blaring. Whilst there were a couple of staff members, including the cook, who were helpful, the rest and the management were not. It was an awful situation and I was so relieved when I was able to get him transferred.
24 July 2019
Staff are very welcoming always smiling. Lots of activities for people to do. Very clean and tidy nice atmosphere. Rooms are decorated to a high standard. Would highly recommend.
04 April 2018
I think that this is a fantastic home. All the carers are wonderful and nothing is too much trouble. We always feel most welcome here and enjoy our lunches. The décor is lovely and my sister's room is great.
Latest Reviews for Fountain Lodge Care Home Ltd
06 December 2024
Excellent staff and very caring. Such homely environment. All their residents including my father in law looks very happy. My wife was anxious about her father being in a home but it soon disappeared, after we realised how happy he is there. She feels lucky and much relieved to have found this home.
24 January 2024
The level of care was dreadful. My husband was left in bed, unwashed, in the same clothes as the previous day. The room was not clean or welcoming. On three occasions I had to find a member of staff as the resident in the adjacent room was shouting for help. On the third occasion, a member of staff said 'Oh she's always shouting'. Even though I had stated that I would take my husband's laundry home to wash, items still went missing. There was no stimulation or activities provided and when my husband was transferred to the resident lounge, he was placed in a corner with the television blaring. Whilst there were a couple of staff members, including the cook, who were helpful, the rest and the management were not. It was an awful situation and I was so relieved when I was able to get him transferred.
24 July 2019
Staff are very welcoming always smiling. Lots of activities for people to do. Very clean and tidy nice atmosphere. Rooms are decorated to a high standard. Would highly recommend.
04 April 2018
I think that this is a fantastic home. All the carers are wonderful and nothing is too much trouble. We always feel most welcome here and enjoy our lunches. The décor is lovely and my sister's room is great.