Submit a Review for Ashfield House
Tamworth Road, Keresley, Coventry, CV7 8JG
View Full Details of Ashfield HouseLatest Reviews for Ashfield House
14 March 2025
Staff were all extremely kind and friendly. Mum was looked after really well. Mum was treated with dignity and respect by all staff. As a family, we were also treated with dignity and respect. Communication was very good. Staff made an effort to find out about Mum and us as a family. It was mum and Dad's 65th wedding anniversary while mum was there and the management team arranged an afternoon tea for us where we could sit in a private room as a family and celebrate. This meant the world to us. I would recommend Ashfield House to anyone.
30 January 2025
My mother passed away on the 2nd of January 2025. I was overwhelmed with the genuine compassion and empathy shown by all of the staff that were present at the time. This was a true reflection of the love and affection towards my mum during the whole of her stay, the key being in the name. Ashfield House, staffed by people who really care, making it a place my mum could call home.
27 January 2025
This care home exceeded my expectations. All of the staff really care. It surprised me how much attention they gave my nan and you could tell that they genuinely cared about her. She started to need more and more assistance, but they still found the time to spend 20 minutes helping her eat her lunch. This care home I would say is more for people who are less physically able, but they do have a nice garden area for some fresh air. Also, the care home is in a really nice and quiet location. It's not like living in a 5-star hotel, but with the resources they seem to have available, I think they do a very decent job. The different levels of staff and management are also very approachable, allowing you to discuss any requests or issues. They also don't hold you to specific visiting hours making it feel more like you can pop in and out at your convenience and makes it feel more like it's their home.
27 January 2025
People who looked after my mum were so caring and thoughtful, nothing was too much for them and also made all the family and friends so welcome until the day she passed away.
22 January 2025
My wife has been in the home for nearly two years with dementia. This has been a relief for me and my family. The main reason is the staff, not only do they care for me and my family, they show a very caring attitude to my wife who is now in a helpless state and I am very happy with the way they cope with a very difficult situation.
17 January 2025
My mother-in-law is looked after very well. I am happy with Ashfield House.
17 January 2025
All the staff have been excellent. I was worried when Mum moved in but every effort was made to help her settle. She now seems happy and relaxed. If she is well then it takes a lot of pressure off me and my sister knowing she is safe and well looked after.
17 January 2025
Lovely home where I feel my mother is safe and not afraid when left on her own. The staff are always friendly and loving to residents.
17 January 2025
In the few months Mum has been at the home we have been super impressed. She has settled in really well. Her room is lovely and spacious. The staff are really kind and courteous and treat Mum really well. The activities organised by the home are brilliant and Mum is getting involved and enjoying them. She seems very happy here.
13 January 2025
After my mother resided in 2 other care homes before arriving at Ashfield it has made me aware of how lucky we all are that she is here now. All the staff I have met are brilliant and very caring, food looks and smells good enough to eat.
10 January 2025
Mum entered Ashfield House in August 2024. During the last 6 months, I have been very pleased with the care she has received. Mum has a good routine. She has a choice of meals every day. Drinks and snacks are offered between meals. There are a number of different activities available for her most mornings, which she can take part in if she wishes. There are visits from children of various ages which I know mum enjoys. Pets are allowed to visit. Mum can choose to have lunch with other residents or in her room. When arriving at Ashfield, we are always greeted by friendly faces and often offered a drink. I've always witnessed the care staff treating all residents in a friendly, caring and dignified manner. The rooms are not very big but they are adequate, with an ensuite toilet. Cleanliness could be improved a little, but on the whole is ok. A doctor visits regularly. I am so pleased that we chose Ashfield House as it is a 'home from home' and Mum is happy there!
14 May 2024
Ashfield House is a wonderful home-from-home. All staff are amazingly kind and caring. Families are always made very welcome whatever time of day.
07 May 2024
Staff are always friendly. So pleasant to enter the building with smiley faces. Atmosphere lovely. Rooms could be cleaned a bit better/more skirting boards and around ceiling. So pleased getting Mum back in the lounge - it does her so good seeing others and listening to the music and doing activities (when in a good mood). We appreciate it's not always that easy.
25 August 2023
I would like to pass on my thanks to all the staff at Ashfield House who are looking after my dad. Recently it was his birthday and unfortunately I live in Yorkshire and my sister is in USA, and we were unable to visit him. I called the home and the events coordinator went to his room and arranged a video call for me. She had so much time and patience with him, to enable me to wish him Happy Birthday. The staff had a card signed from all residents and staff which in his words was “awesome” and he had never had a card with so many wishes before. Once one of the staff used her own phone for us to communicate when the company’s device wasn’t working. They always go the extra mile to help us when they can. All the staff are so helpful when we call, giving us information as to what he needs, and how he is. When we are able to visit they always pop in say hello and have a chat to him. It is very reassuring he is so well cared for.
12 July 2023
I don't have any complaints. When I asked questions, they answered positively. All the staff have been polite and helpful. I have asked Mom about here and she responds positively. She likes the food and enjoys getting around in her chair. She likes the company but doesn't mind being on her own. I think she looks much healthier now than when she first came in. So all's well.
10 July 2023
My mother moved into Ashfield House in January 2023, this was a very hard decision for the family. I can honestly say I have never been happier with the care my mum receives, she is always clean and tidy. Her clothes are clean and she is always smiling, there is a variety of activities within the home. The food is always fresh and the staff are polite friendly and willing t help.
04 July 2023
Following a fall our mother was transferred to Ashfield House for respite care. The carers and staff in the home are lovely, they took good care of our mother and attended to her daily needs. We felt at ease that our mother was being looked after and cared for during her time there. Our mother too seemed comfortable there and had a good relationship with the carers. The home has good facilities, a nice open lounge, a dining area and garden for residents to sit in and is in a great location, easy to get to and visit. Thank you Ashfield House for taking care of our mother during her stay, would definitely recommend this care home.
16 June 2023
Walking into Ashfield House it feels like a ray of sunshine has hit you. Greeted with a smile from management staff. I would like to see more done for the people that can't walk, daily exercise in a group making sure everyone joins in.
15 June 2023
Staff are always welcoming, very happy and nothing is too much trouble. My friend is well cared for and the staff deal with personal issues with dignity. We can visit any time of day and we are always welcomed in and greeted with a smile. My friend is happy here, she would like to return home at some point but she is too unwell to do so.
15 June 2023
Very caring loving and happy staff, always so helpful. Have made it feel like home for my grandmother and has made her feel like family.
Latest Reviews for Ashfield House
14 March 2025
Staff were all extremely kind and friendly. Mum was looked after really well. Mum was treated with dignity and respect by all staff. As a family, we were also treated with dignity and respect. Communication was very good. Staff made an effort to find out about Mum and us as a family. It was mum and Dad's 65th wedding anniversary while mum was there and the management team arranged an afternoon tea for us where we could sit in a private room as a family and celebrate. This meant the world to us. I would recommend Ashfield House to anyone.
30 January 2025
My mother passed away on the 2nd of January 2025. I was overwhelmed with the genuine compassion and empathy shown by all of the staff that were present at the time. This was a true reflection of the love and affection towards my mum during the whole of her stay, the key being in the name. Ashfield House, staffed by people who really care, making it a place my mum could call home.
27 January 2025
This care home exceeded my expectations. All of the staff really care. It surprised me how much attention they gave my nan and you could tell that they genuinely cared about her. She started to need more and more assistance, but they still found the time to spend 20 minutes helping her eat her lunch. This care home I would say is more for people who are less physically able, but they do have a nice garden area for some fresh air. Also, the care home is in a really nice and quiet location. It's not like living in a 5-star hotel, but with the resources they seem to have available, I think they do a very decent job. The different levels of staff and management are also very approachable, allowing you to discuss any requests or issues. They also don't hold you to specific visiting hours making it feel more like you can pop in and out at your convenience and makes it feel more like it's their home.
27 January 2025
People who looked after my mum were so caring and thoughtful, nothing was too much for them and also made all the family and friends so welcome until the day she passed away.
22 January 2025
My wife has been in the home for nearly two years with dementia. This has been a relief for me and my family. The main reason is the staff, not only do they care for me and my family, they show a very caring attitude to my wife who is now in a helpless state and I am very happy with the way they cope with a very difficult situation.
17 January 2025
My mother-in-law is looked after very well. I am happy with Ashfield House.
17 January 2025
All the staff have been excellent. I was worried when Mum moved in but every effort was made to help her settle. She now seems happy and relaxed. If she is well then it takes a lot of pressure off me and my sister knowing she is safe and well looked after.
17 January 2025
Lovely home where I feel my mother is safe and not afraid when left on her own. The staff are always friendly and loving to residents.
17 January 2025
In the few months Mum has been at the home we have been super impressed. She has settled in really well. Her room is lovely and spacious. The staff are really kind and courteous and treat Mum really well. The activities organised by the home are brilliant and Mum is getting involved and enjoying them. She seems very happy here.
13 January 2025
After my mother resided in 2 other care homes before arriving at Ashfield it has made me aware of how lucky we all are that she is here now. All the staff I have met are brilliant and very caring, food looks and smells good enough to eat.
10 January 2025
Mum entered Ashfield House in August 2024. During the last 6 months, I have been very pleased with the care she has received. Mum has a good routine. She has a choice of meals every day. Drinks and snacks are offered between meals. There are a number of different activities available for her most mornings, which she can take part in if she wishes. There are visits from children of various ages which I know mum enjoys. Pets are allowed to visit. Mum can choose to have lunch with other residents or in her room. When arriving at Ashfield, we are always greeted by friendly faces and often offered a drink. I've always witnessed the care staff treating all residents in a friendly, caring and dignified manner. The rooms are not very big but they are adequate, with an ensuite toilet. Cleanliness could be improved a little, but on the whole is ok. A doctor visits regularly. I am so pleased that we chose Ashfield House as it is a 'home from home' and Mum is happy there!
14 May 2024
Ashfield House is a wonderful home-from-home. All staff are amazingly kind and caring. Families are always made very welcome whatever time of day.
07 May 2024
Staff are always friendly. So pleasant to enter the building with smiley faces. Atmosphere lovely. Rooms could be cleaned a bit better/more skirting boards and around ceiling. So pleased getting Mum back in the lounge - it does her so good seeing others and listening to the music and doing activities (when in a good mood). We appreciate it's not always that easy.
25 August 2023
I would like to pass on my thanks to all the staff at Ashfield House who are looking after my dad. Recently it was his birthday and unfortunately I live in Yorkshire and my sister is in USA, and we were unable to visit him. I called the home and the events coordinator went to his room and arranged a video call for me. She had so much time and patience with him, to enable me to wish him Happy Birthday. The staff had a card signed from all residents and staff which in his words was “awesome” and he had never had a card with so many wishes before. Once one of the staff used her own phone for us to communicate when the company’s device wasn’t working. They always go the extra mile to help us when they can. All the staff are so helpful when we call, giving us information as to what he needs, and how he is. When we are able to visit they always pop in say hello and have a chat to him. It is very reassuring he is so well cared for.
12 July 2023
I don't have any complaints. When I asked questions, they answered positively. All the staff have been polite and helpful. I have asked Mom about here and she responds positively. She likes the food and enjoys getting around in her chair. She likes the company but doesn't mind being on her own. I think she looks much healthier now than when she first came in. So all's well.
10 July 2023
My mother moved into Ashfield House in January 2023, this was a very hard decision for the family. I can honestly say I have never been happier with the care my mum receives, she is always clean and tidy. Her clothes are clean and she is always smiling, there is a variety of activities within the home. The food is always fresh and the staff are polite friendly and willing t help.
04 July 2023
Following a fall our mother was transferred to Ashfield House for respite care. The carers and staff in the home are lovely, they took good care of our mother and attended to her daily needs. We felt at ease that our mother was being looked after and cared for during her time there. Our mother too seemed comfortable there and had a good relationship with the carers. The home has good facilities, a nice open lounge, a dining area and garden for residents to sit in and is in a great location, easy to get to and visit. Thank you Ashfield House for taking care of our mother during her stay, would definitely recommend this care home.
16 June 2023
Walking into Ashfield House it feels like a ray of sunshine has hit you. Greeted with a smile from management staff. I would like to see more done for the people that can't walk, daily exercise in a group making sure everyone joins in.
15 June 2023
Staff are always welcoming, very happy and nothing is too much trouble. My friend is well cared for and the staff deal with personal issues with dignity. We can visit any time of day and we are always welcomed in and greeted with a smile. My friend is happy here, she would like to return home at some point but she is too unwell to do so.
15 June 2023
Very caring loving and happy staff, always so helpful. Have made it feel like home for my grandmother and has made her feel like family.