Submit a Review for Island Court Care Home
Bourne Street, Woodsetton, Bilston, WV14 9HN
View Full Details of Island Court Care HomeLatest Reviews for Island Court Care Home
21 March 2025
Thank you does not cover the gratitude we feel towards the staff. From day one they have been outstanding in the care, friendly and professional manner they conduct their selves. Nothing was too much trouble and they all went above and beyond to ensure the holistic care was delivered respectfully. The staff were able to apply the care required at a level and pace that was needed by the resident for that particular day. They constantly assessed requirements and constantly kept us updated. They offered different skills and talents to make residents and visitors feel included, safe and entertained. Especially noticed by people whose relatives were being bed nursed. Staff constantly checked on relatives too. Quality of food was amazing. Every single member of staff had a special quality that enabled us to get through such a difficult time. We could become relatives again knowing our relative was getting quality care, which enabled us to feel secure we had made the right choice.
04 December 2019
Care staff very helpful and happy, nothing too much trouble. Food excellent and dining room very lively.
08 May 2019
My mom receives excellent care at Island Court, it's a pleasure to visit which I do on a daily basis. I recently requested my mom's room to be decorated by the new manager and it was done within one week of speaking to her. Many thanks.
22 February 2019
Island Court is very good. In my eyes, the only thing is the laundry of the people living there goes missing even with their names on the clothing. My brother has lost over 15 t-shirts, pants and socks and 3 pairs of slippers. We, as relatives, don't have bottomless wallet or purses to keep replacing them so this needs addressing ASAP please. Like I say, it is the only fault I can find in Island Court.
06 November 2017
Island Court is a very well run home with plenty of staff. The staff are very professional and caring. The home is clean, warm and food is excellent. All cooked on site.
06 October 2017
I like the home here. It's nice and I like living here. The people are nice and friendly and I like the entertainment as well. I like the food and the music and games.
06 October 2017
This care home is very friendly - the staff are always willing to help with questions. The matron is always approachable. The care home is very clean.
06 October 2017
Very pleasant home, very friendly people. Care very good, all staff are very dedicated. Plenty to do, lots of activities.Plenty to eat and drink, the food is lovely. I wouldn't want my mother anywhere else.
06 October 2017
My mother-in-law has been in the home for over 12 months and I can only speak as I find. She's looked after with wonderful care, she's on the residential floor and there is always lots going on. I'm happy with the care she receives, she's happy, content and always smiling. She enjoys the food and says there is plenty for her and she loves the activities as there is always something going on. As a family, we find this lovely to see them all enjoying themselves.
06 October 2017
The home is very clean and always smells nice compared to other homes I have visited. It is very welcoming and the staff are helpful and friendly. The matron is a star and always helps solve any issues, however minor or important. My mother seems happy and content here.
06 October 2017
Very helpful, really nice and couldn't as for anything better for my brother.
06 October 2017
I have found that during the last 16months mum has been here, that she has been cared for with the utmost respect. All the staff are very helpful.
06 October 2017
From what I have seen, my grandad really enjoys being at the home. He's happier and has come out of his shell more, often speaking of the staff and other residents. The staff always talk to you and answer any questions. The entertainment is good, keeping everyone occupied.
06 October 2017
I am very pleased with the home. All in all, I know where to go if I have a problem, and I am listened to. Nine times out of ten the issue is resolved.
04 October 2017
Very nice residence. All the staff are polite and friendly always chatting to everyone. The food and rooms are nice and always clean. Fish Fridays are the best.
20 September 2017
Overall good experience. Staff friendly and caring.
22 August 2017
My great auntie has been in Island Court for just over a month now and in that month I have seen a big difference in her. She's happy and mainly cared for by the staff, I tend to visit my aunt every week and whenever I turn up she always looks happy and alert. I can honestly say this home is lovely the staff are all friendly and make time to talk with you and my auntie likes it here. This is her 3rd resident home in two years and I see her do everything. She says the entertainment is lovely, she enjoys the singers and she likes to join in with the activities daily, her favourite being the sing along and talking about her past life. She also says the food is lovely and always has a good breakfast. We as a family can only thank Island Courts staff for making her part of their home. There are no concerns which is good for us as we were very worried when we had to change her care. A VERY BIG THANKYOU TO EACH AND EVERY ONE OF YOU.
21 August 2017
Mom is well looked after. Staff are good and friendly. Her room is lovely and she is very happy here. She enjoys the food and activities. She always talks about them. She also likes the sing alongs and her bingo. We have no worries here for my Mom.
14 August 2017
I can only speak as I find. My mom has wonderful care, excellent support. I cannot thank the staff enough for what they do for her. She is happy and content.
09 August 2017
The care that my nan is receiving is excellent - she seems very happy and well looked after here.
Latest Reviews for Island Court Care Home
21 March 2025
Thank you does not cover the gratitude we feel towards the staff. From day one they have been outstanding in the care, friendly and professional manner they conduct their selves. Nothing was too much trouble and they all went above and beyond to ensure the holistic care was delivered respectfully. The staff were able to apply the care required at a level and pace that was needed by the resident for that particular day. They constantly assessed requirements and constantly kept us updated. They offered different skills and talents to make residents and visitors feel included, safe and entertained. Especially noticed by people whose relatives were being bed nursed. Staff constantly checked on relatives too. Quality of food was amazing. Every single member of staff had a special quality that enabled us to get through such a difficult time. We could become relatives again knowing our relative was getting quality care, which enabled us to feel secure we had made the right choice.
04 December 2019
Care staff very helpful and happy, nothing too much trouble. Food excellent and dining room very lively.
08 May 2019
My mom receives excellent care at Island Court, it's a pleasure to visit which I do on a daily basis. I recently requested my mom's room to be decorated by the new manager and it was done within one week of speaking to her. Many thanks.
22 February 2019
Island Court is very good. In my eyes, the only thing is the laundry of the people living there goes missing even with their names on the clothing. My brother has lost over 15 t-shirts, pants and socks and 3 pairs of slippers. We, as relatives, don't have bottomless wallet or purses to keep replacing them so this needs addressing ASAP please. Like I say, it is the only fault I can find in Island Court.
06 November 2017
Island Court is a very well run home with plenty of staff. The staff are very professional and caring. The home is clean, warm and food is excellent. All cooked on site.
06 October 2017
I like the home here. It's nice and I like living here. The people are nice and friendly and I like the entertainment as well. I like the food and the music and games.
06 October 2017
This care home is very friendly - the staff are always willing to help with questions. The matron is always approachable. The care home is very clean.
06 October 2017
Very pleasant home, very friendly people. Care very good, all staff are very dedicated. Plenty to do, lots of activities.Plenty to eat and drink, the food is lovely. I wouldn't want my mother anywhere else.
06 October 2017
My mother-in-law has been in the home for over 12 months and I can only speak as I find. She's looked after with wonderful care, she's on the residential floor and there is always lots going on. I'm happy with the care she receives, she's happy, content and always smiling. She enjoys the food and says there is plenty for her and she loves the activities as there is always something going on. As a family, we find this lovely to see them all enjoying themselves.
06 October 2017
The home is very clean and always smells nice compared to other homes I have visited. It is very welcoming and the staff are helpful and friendly. The matron is a star and always helps solve any issues, however minor or important. My mother seems happy and content here.
06 October 2017
Very helpful, really nice and couldn't as for anything better for my brother.
06 October 2017
I have found that during the last 16months mum has been here, that she has been cared for with the utmost respect. All the staff are very helpful.
06 October 2017
From what I have seen, my grandad really enjoys being at the home. He's happier and has come out of his shell more, often speaking of the staff and other residents. The staff always talk to you and answer any questions. The entertainment is good, keeping everyone occupied.
06 October 2017
I am very pleased with the home. All in all, I know where to go if I have a problem, and I am listened to. Nine times out of ten the issue is resolved.
04 October 2017
Very nice residence. All the staff are polite and friendly always chatting to everyone. The food and rooms are nice and always clean. Fish Fridays are the best.
20 September 2017
Overall good experience. Staff friendly and caring.
22 August 2017
My great auntie has been in Island Court for just over a month now and in that month I have seen a big difference in her. She's happy and mainly cared for by the staff, I tend to visit my aunt every week and whenever I turn up she always looks happy and alert. I can honestly say this home is lovely the staff are all friendly and make time to talk with you and my auntie likes it here. This is her 3rd resident home in two years and I see her do everything. She says the entertainment is lovely, she enjoys the singers and she likes to join in with the activities daily, her favourite being the sing along and talking about her past life. She also says the food is lovely and always has a good breakfast. We as a family can only thank Island Courts staff for making her part of their home. There are no concerns which is good for us as we were very worried when we had to change her care. A VERY BIG THANKYOU TO EACH AND EVERY ONE OF YOU.
21 August 2017
Mom is well looked after. Staff are good and friendly. Her room is lovely and she is very happy here. She enjoys the food and activities. She always talks about them. She also likes the sing alongs and her bingo. We have no worries here for my Mom.
14 August 2017
I can only speak as I find. My mom has wonderful care, excellent support. I cannot thank the staff enough for what they do for her. She is happy and content.
09 August 2017
The care that my nan is receiving is excellent - she seems very happy and well looked after here.