Submit a Review for Princess Lodge Nursing Home
11 High Street, Princes End, Tipton, DY4 9HU
View Full Details of Princess Lodge Nursing HomeLatest Reviews for Princess Lodge Nursing Home
09 July 2024
We couldn't be more pleased with the care that Dad receives. All the staff are friendly, approachable, helpful and professional. Dad is treated with respect, and dignity and as he has a good sense of fun, this is taken into consideration, and he the carers are wonderful with him, making him laugh and smile again. When we last visited, Dad told me that he never thought he could be happier anywhere but home, but he is happy at Princess Lodge, and he speaks highly of all the staff there. Everywhere is clean, and well-maintained, with memorabilia, photos of events etc in the corridors. Dad's room is lovely, and family have been allowed to put up photos, an electronic photo frame etc, to make it homely for him. He also has a tv. The meals smell and look delicious. Dad is also asked what he would like to eat, and is kept topped up with hot and cold drinks. Mum is also made very welcome, at any time of the day. It gives us peace of mind, to know how well Dad is cared for every day.
29 February 2024
My dad loves it here and has been made to feel like part of their family. Everyone has been so kind and friendly, as a family we couldn’t have got him in anywhere nicer. It’s great we can take our dogs in to visit as well. Spotlessly clean and the food looks amazing. Great activities as well to keep them occupied. Would recommend it.
09 October 2023
What an amazing care home, the staff go above and beyond. The food quality is amazing and an amazing variety. How they treat and respect my mom is 100% and need to be given the credit they deserve. Keep up the good work.
01 September 2023
They take care of my dad very well and the staff are very helpful and friendly they always call me if dad has a bruise on his arm or hand they look after him well and I don’t have to worry when I go back home.
01 September 2023
Princess Lodge is an outstanding nursing home and the team of staff there are amazing. It is clear to see that they truly care about the residents, through the level of attention to detail, the kindness and sensitivity shown, and professionalism. The environment itself is pleasant and visits are enjoyable, as it is clear everything is by design and with the residents in mind. Always a warm welcome, communication is outstanding.
06 February 2023
My mom was bought into the home last March and has been welcomed with open arms. It has been a difficult time and, initially, she was only there for respite, however, she was made a permanent resident after health difficulties. We feel the home is ideal for her and all staff we meet are friendly and patient and treat my mom like one of their own family members.
20 January 2023
My stepdad has been here for a few years now and he loves it there we, as a family, don't have to worry about him anymore as he was living on his own before moving here. The staff from all departments are fantastic, they go above and beyond and keep me updated with everything regarding his care. It's a brilliant little home, it feels like one big family and that's how it should be. Well done Princess Lodge, keep up the good work.
20 January 2023
My auntie organised, with the care home, an 80th party for my nan. It was amazing, the staff were so friendly and helpful and nothing was too much trouble. Every time we visit we never have anything bad to say and the care from the staff is amazing! (Coming from an ex-carer!) 10/10 from me! My auntie couldn't of picked a better care home!
20 January 2023
Thanks to the caring staff they make visiting my brother a lovely experience! Not only do they take wonderful care of him they are so caring and kind to me as I am disabled myself. He could not be in a better place.
17 January 2023
My mother has been a resident at Princess Lodge for just over two years. The level of care and compassion for their residents has been exceptional from day one. Whether it be from the owners, managers, nurses, activity coordinator, carers, cleaners, cooks or the handyman the professionalism and genuine care shines through. The varied range of activities providing daily stimulation for residents deserves a special mention, as does all the managers and staff. Special efforts every time a resident has a birthday. The home is very well run reflected in a recent CQC good rating and the major strength that raises it to a standard over and above the norm is the attitude and genuine empathy of all the staff. I can highly recommend Princess Lodge based on my observations and experience over the last two years they have cared for my mum!
16 January 2023
So, my mum as been here for 9 years now. On the 8th of January, Mum was 80. I approached the home to ask if we could have a party for Mum and they agreed. It was totally amazing and they sorted it all (we gave them a budget to do it). They totally excelled my expectations. Mum was surrounded by her family, children, grandchildren, great-grandchildren, brother and her sisters-in-law. They made it a totally amazing day for her. This home is amazing. Truly love their residents. If I was ever in a position where I need to go into a home, this would be the one.
16 January 2023
My mom is currently at this home, on a temporary basis. However, we are praying that this will change to a permanent stay. All the staff are lovely and caring. There is always plenty of activities to keep the residents occupied and they always make visitors very welcome. The Christmas party in December was a great event and the kitchen staff and chef went above and beyond.
13 January 2023
Would highly recommend this nursing home, the staff are always so welcoming and go above and beyond in their care for our mother and the other residents. The home is always spotlessly clean and smells fresh. The activities are very inclusive of friends and family as well as residents. The home has an excellent management team leading it and communication is very good.
22 November 2022
My mom came to your home from hospital for end of life care and your staff were amazing, they could not do enough for us at this terrible time. They showed us compassion and love they were there every step of the way with us. I can't thank them enough for the care they showed to my most precious thing to me and that was my mom, nothing was too much for them even to the very end they showed how much they cared they only knew her for a week and it was like they knew her longer. Can't thank them enough.
16 November 2022
My mother-in-law had the best end of life care. All staff were very accommodating. The care they showed and gave in a short period of time was second to none. The staff are amazing, nothing was too much trouble for them. They were supportive to us too as a family. There are a lot of us and never once complained.
14 September 2022
My partner was accepted into Princess Lodge around four years ago after her last home lost its contract. We have never regretted the move. The staff are so friendly and caring. Nothing is too much trouble. I don't class them as carers - but as caring friends who really do their jobs well.
21 June 2022
My mum was transferred here from hospital. this was the facility available at the time of discharge. The care here has been exceptional. The management, nurses, staff and carers are remarkable. They have provided love and support to both the family and my Mum. I can't praise them enough.
24 September 2020
Mom has been a resident in the home since leaving hospital in May. The care and consideration shown to Mom and the family has been of great comfort during a time when visiting has been restricted. We always feel well informed and that Mom is having excellent care. When Mom was discharged from hospital she had a badly ulcerated foot which the staff at Princess Lodge have addressed and updated us with images and reports on. We really do feel she is treated as an individual and given a high standard of personnel care which we will be eternally garateful for. The staff always appear happy to talk to you and comment on how happy and smiley Mom is and staff are always available to advise if needed.
17 March 2020
A friendly atmosphere where the staff know your name. Any issues or queries are dealt with immediately. It's a real home from home. Management and staff are all approachable and always have time to discuss any issues or problems, or just to have a chat. My friend has been in a few homes, none of them treated my friend as well as Princess Lodge have. Would highly recommend this wonderful home.
10 March 2020
It is always difficult in making the right decisions for a family member for help and care. Unfortunately, my father had been in 2 care homes before going to the Princess Lodge Nursing Home. His experience prior to going to Princess Lodge was shocking and I cannot go into detail on here. However, after spending a day riding around care homes to find my father a suitable care home I visited Princess Lodge. From the first steps of entering Princess Lodge the atmosphere here was completely different. The staff were very friendly and all of a very caring nature, totally different to what he had experienced prior to this. So, in my opinion, I had struck gold and my father moved in. If you are in the same position I cannot speak highly enough of the staff at Princess Lodge Nursing Home, it's the best!
Latest Reviews for Princess Lodge Nursing Home
09 July 2024
We couldn't be more pleased with the care that Dad receives. All the staff are friendly, approachable, helpful and professional. Dad is treated with respect, and dignity and as he has a good sense of fun, this is taken into consideration, and he the carers are wonderful with him, making him laugh and smile again. When we last visited, Dad told me that he never thought he could be happier anywhere but home, but he is happy at Princess Lodge, and he speaks highly of all the staff there. Everywhere is clean, and well-maintained, with memorabilia, photos of events etc in the corridors. Dad's room is lovely, and family have been allowed to put up photos, an electronic photo frame etc, to make it homely for him. He also has a tv. The meals smell and look delicious. Dad is also asked what he would like to eat, and is kept topped up with hot and cold drinks. Mum is also made very welcome, at any time of the day. It gives us peace of mind, to know how well Dad is cared for every day.
29 February 2024
My dad loves it here and has been made to feel like part of their family. Everyone has been so kind and friendly, as a family we couldn’t have got him in anywhere nicer. It’s great we can take our dogs in to visit as well. Spotlessly clean and the food looks amazing. Great activities as well to keep them occupied. Would recommend it.
09 October 2023
What an amazing care home, the staff go above and beyond. The food quality is amazing and an amazing variety. How they treat and respect my mom is 100% and need to be given the credit they deserve. Keep up the good work.
01 September 2023
They take care of my dad very well and the staff are very helpful and friendly they always call me if dad has a bruise on his arm or hand they look after him well and I don’t have to worry when I go back home.
01 September 2023
Princess Lodge is an outstanding nursing home and the team of staff there are amazing. It is clear to see that they truly care about the residents, through the level of attention to detail, the kindness and sensitivity shown, and professionalism. The environment itself is pleasant and visits are enjoyable, as it is clear everything is by design and with the residents in mind. Always a warm welcome, communication is outstanding.
06 February 2023
My mom was bought into the home last March and has been welcomed with open arms. It has been a difficult time and, initially, she was only there for respite, however, she was made a permanent resident after health difficulties. We feel the home is ideal for her and all staff we meet are friendly and patient and treat my mom like one of their own family members.
20 January 2023
My stepdad has been here for a few years now and he loves it there we, as a family, don't have to worry about him anymore as he was living on his own before moving here. The staff from all departments are fantastic, they go above and beyond and keep me updated with everything regarding his care. It's a brilliant little home, it feels like one big family and that's how it should be. Well done Princess Lodge, keep up the good work.
20 January 2023
My auntie organised, with the care home, an 80th party for my nan. It was amazing, the staff were so friendly and helpful and nothing was too much trouble. Every time we visit we never have anything bad to say and the care from the staff is amazing! (Coming from an ex-carer!) 10/10 from me! My auntie couldn't of picked a better care home!
20 January 2023
Thanks to the caring staff they make visiting my brother a lovely experience! Not only do they take wonderful care of him they are so caring and kind to me as I am disabled myself. He could not be in a better place.
17 January 2023
My mother has been a resident at Princess Lodge for just over two years. The level of care and compassion for their residents has been exceptional from day one. Whether it be from the owners, managers, nurses, activity coordinator, carers, cleaners, cooks or the handyman the professionalism and genuine care shines through. The varied range of activities providing daily stimulation for residents deserves a special mention, as does all the managers and staff. Special efforts every time a resident has a birthday. The home is very well run reflected in a recent CQC good rating and the major strength that raises it to a standard over and above the norm is the attitude and genuine empathy of all the staff. I can highly recommend Princess Lodge based on my observations and experience over the last two years they have cared for my mum!
16 January 2023
So, my mum as been here for 9 years now. On the 8th of January, Mum was 80. I approached the home to ask if we could have a party for Mum and they agreed. It was totally amazing and they sorted it all (we gave them a budget to do it). They totally excelled my expectations. Mum was surrounded by her family, children, grandchildren, great-grandchildren, brother and her sisters-in-law. They made it a totally amazing day for her. This home is amazing. Truly love their residents. If I was ever in a position where I need to go into a home, this would be the one.
16 January 2023
My mom is currently at this home, on a temporary basis. However, we are praying that this will change to a permanent stay. All the staff are lovely and caring. There is always plenty of activities to keep the residents occupied and they always make visitors very welcome. The Christmas party in December was a great event and the kitchen staff and chef went above and beyond.
13 January 2023
Would highly recommend this nursing home, the staff are always so welcoming and go above and beyond in their care for our mother and the other residents. The home is always spotlessly clean and smells fresh. The activities are very inclusive of friends and family as well as residents. The home has an excellent management team leading it and communication is very good.
22 November 2022
My mom came to your home from hospital for end of life care and your staff were amazing, they could not do enough for us at this terrible time. They showed us compassion and love they were there every step of the way with us. I can't thank them enough for the care they showed to my most precious thing to me and that was my mom, nothing was too much for them even to the very end they showed how much they cared they only knew her for a week and it was like they knew her longer. Can't thank them enough.
16 November 2022
My mother-in-law had the best end of life care. All staff were very accommodating. The care they showed and gave in a short period of time was second to none. The staff are amazing, nothing was too much trouble for them. They were supportive to us too as a family. There are a lot of us and never once complained.
14 September 2022
My partner was accepted into Princess Lodge around four years ago after her last home lost its contract. We have never regretted the move. The staff are so friendly and caring. Nothing is too much trouble. I don't class them as carers - but as caring friends who really do their jobs well.
21 June 2022
My mum was transferred here from hospital. this was the facility available at the time of discharge. The care here has been exceptional. The management, nurses, staff and carers are remarkable. They have provided love and support to both the family and my Mum. I can't praise them enough.
24 September 2020
Mom has been a resident in the home since leaving hospital in May. The care and consideration shown to Mom and the family has been of great comfort during a time when visiting has been restricted. We always feel well informed and that Mom is having excellent care. When Mom was discharged from hospital she had a badly ulcerated foot which the staff at Princess Lodge have addressed and updated us with images and reports on. We really do feel she is treated as an individual and given a high standard of personnel care which we will be eternally garateful for. The staff always appear happy to talk to you and comment on how happy and smiley Mom is and staff are always available to advise if needed.
17 March 2020
A friendly atmosphere where the staff know your name. Any issues or queries are dealt with immediately. It's a real home from home. Management and staff are all approachable and always have time to discuss any issues or problems, or just to have a chat. My friend has been in a few homes, none of them treated my friend as well as Princess Lodge have. Would highly recommend this wonderful home.
10 March 2020
It is always difficult in making the right decisions for a family member for help and care. Unfortunately, my father had been in 2 care homes before going to the Princess Lodge Nursing Home. His experience prior to going to Princess Lodge was shocking and I cannot go into detail on here. However, after spending a day riding around care homes to find my father a suitable care home I visited Princess Lodge. From the first steps of entering Princess Lodge the atmosphere here was completely different. The staff were very friendly and all of a very caring nature, totally different to what he had experienced prior to this. So, in my opinion, I had struck gold and my father moved in. If you are in the same position I cannot speak highly enough of the staff at Princess Lodge Nursing Home, it's the best!