29/31 Hednesford Road, Brownhills, Walsall, WS8 7LS
View Full Details of Brownhills Nursing HomeAll of the staff, nurses, carers, maintenance man, administrator and manager have been excellent to us as visitors. They are always readily available to discuss situations concerning our resident, my sister. As one walks through the home it is noticeable that it is attractively decorated and is always clean and tidy. Carers can frequently be seen attending sensitively to the personal needs of residents. The food looks appetising and staff always consult residents on their preferences.
My mother has been a resident for more than 2 and a half years. I have not had any reason to submit a complaint about her care in that time. The building is always clean and there are never any "untoward" smells. In recent weeks staff have been more pro-active towards resident needs.
Excellent facilities, staff, accommodation and meals etc.
Mother admitted direct from hospital in December 2012 extremely poorly. Staff very understanding and helpful with advice as nursing home had not previously been considered. Everyone very welcoming and mum settled quite quickly, given circumstances. Against the odds Mum has continued to thrive under the excellent care and attention she has received. On the appointment of the current manager, Marlene, a number of improvements were noted - little touches that made the atmosphere more homely eg tablecloths in dining room, flowers on tables and in reception, a general tidying of public areas and themed events - "picnic table" cruets for the summer, historic photos on display, halloween decor, etc. Recently Marlene has been extremely helpful in arranging and settling mother-in-law in for respite, again admitted direct from hospital. Cannot fault any member of this team - a gem of a find for those seeking a safe haven for their relatives.
All of the staff, nurses, carers, maintenance man, administrator and manager have been excellent to us as visitors. They are always readily available to discuss situations concerning our resident, my sister. As one walks through the home it is noticeable that it is attractively decorated and is always clean and tidy. Carers can frequently be seen attending sensitively to the personal needs of residents. The food looks appetising and staff always consult residents on their preferences.
My mother has been a resident for more than 2 and a half years. I have not had any reason to submit a complaint about her care in that time. The building is always clean and there are never any "untoward" smells. In recent weeks staff have been more pro-active towards resident needs.
Excellent facilities, staff, accommodation and meals etc.
Mother admitted direct from hospital in December 2012 extremely poorly. Staff very understanding and helpful with advice as nursing home had not previously been considered. Everyone very welcoming and mum settled quite quickly, given circumstances. Against the odds Mum has continued to thrive under the excellent care and attention she has received. On the appointment of the current manager, Marlene, a number of improvements were noted - little touches that made the atmosphere more homely eg tablecloths in dining room, flowers on tables and in reception, a general tidying of public areas and themed events - "picnic table" cruets for the summer, historic photos on display, halloween decor, etc. Recently Marlene has been extremely helpful in arranging and settling mother-in-law in for respite, again admitted direct from hospital. Cannot fault any member of this team - a gem of a find for those seeking a safe haven for their relatives.