Submit a Review for Highwell House Nursing & Residential Care
32 Highwell Lane, Bromyard, Bromyard, HR7 4DG
View Full Details of Highwell House Nursing & Residential CareLatest Reviews for Highwell House Nursing & Residential Care
08 April 2025
All the staff and management are outstanding, they all take the utmost care of every need catered for, are very courteous to visitors, and nothing seems to be too much trouble. The nursing staff treat you like family. Sadly my best friend has spent her final days there and was treated amazingly well. Lovely and clean all the time, with people popping in and out. Never left alone for long. If I ever need this kind of care, this is where I would choose to end my days. Thank you so much for your care and service.
03 February 2025
Overall a caring nursing home, with good views of the windows most staff are helpful and friendly, could do with more staff to enable more time to sit and interact with clients, visitors welcomed with open arms and access to food and drinks.
30 January 2025
My mother was resident at Highwell House Nursing & Residential Care for some time and the team cared for her ever need. The level of care at Highwell House is exceptional and I would recommend the care home to anyone. I found the staff to be friendly and very professional towards my mother.
30 January 2025
Highwell House Nursing & Residential Care is a home from home nursing and care facility set in the most beautiful setting. The management and team members are so caring and empathetic with the individual needs of every resident taken into consideration. My friend has been a resident for some time and she is so very happy and feels so safe at Highwell House. I would recommend Highwell House to anyone.
30 January 2025
I have found Highwell House Nursing & Residential Care to be a very friendly establishment. There is a good atmosphere at Highwell and the staff are very friendly and knowledgeable and are on the ball at all times. The food is locally sourced and cooked and served to a high standard. I would certainly recommend it.
20 January 2025
Dad's been a resident at Highwell House Nursing & Residential Care since November 2024. Everyone has made the transition easy and straightforward for both him and me. He's been made to feel very welcome and it's wonderful to be able to drop in and see him whenever and be a part of the festivities there too. He's enjoying the activities on offer and definitely the food! I know he's safe and well looked after, with caring staff who can cope with his night-time wanderings.
16 January 2025
Highwell House is providing a very high standard of care for our mother. All the staff are friendly, caring and professional, taking pride in their work and relationships, with a clear sense of working as a team with the aim of providing exceptional care for the residents. The practical aspects of caring for the needs of those growing older with varying needs are carried out quietly and efficiently. With respect, dignity as well as safety being important factors of the care. A wide range of day to day activities on offer and the feeling of community created by the manager and her team is notable and impressive.
16 January 2025
Fantastic all round care, a very friendly team, like a big extended family! My father's health has stabilised since he has lived at Highwell House Nursing & Residential Care. I feel confident that he is happy and content in his environment.
30 October 2024
My neighbour has been in the home since February 2024 and is very well looked after. The staff are pleasant and the residence is well managed. The atmosphere is warm, welcoming and homely. My neighbour has nursing needs and this is very well managed and, although she has deteriorated mentally, she seems very happy with her surroundings.
23 October 2024
Another big birthday and what an amazing celebration my dad had at Highwell! A great deal of thought and care went into making it a very special occasion. He's been a resident for two years and is really a very happy one. He so appreciates the friendly banter with the wonderful caring staff and the homely atmosphere. Visiting family and friends are always welcomed and invited to enjoy the many and varied social events. Highwell ticks all our boxes for an outstanding nursing home.
17 July 2024
The staff are always very friendly and welcoming. The home is cosy and homely. People are always willing to help. There always seem to be lots of staff around. Lovely views from rooms and sitting room.
05 April 2024
My grandfather joined Highwell House on 14.12.2023. He was warmly welcomed and has settled in incredibly well. My family live locally so can easily visit the home. The staff are incredibly kind, helpful and supportive. A lovely bedroom which he was allowed to personalise. The food is very tasty and freshly made daily. Grandad loves the country views and fresh flowers that are always in abundance. A huge selection of breakfast items followed by a complimentary newspaper that he spends hours reading and completing the crossword. The new outside seating area has been created as a beautiful space to get fresh air and relaxation time warmly surrounded by beautifully freshly planted flowers to look at. Activities are created every day for fun and interaction and he even enjoyed a theatrical event two nights ago that he thoroughly enjoyed. The care team are very easy to communicate with and his health needs are met. Huge thanks to the entire team for a very kind and caring experience.
17 November 2023
My dad has been in Highwell for just over two years following a major stroke. We managed to get him transferred there following a very stressful few weeks when he was discharged into a poor-quality care home from the hospital. The difference was huge. The care home manager sent us a photo of him on the terrace the day of his arrival; this was the first time in months had been dressed and in the fresh air. The location and building are great with beautiful views, there are regular activities but the main positive is the staff and their care, professionalism and warmth. My dad has struggled with adjusting to his stroke and a new way of life; the friendliness and the humour of the care staff have been a lifeline for both him and our family.
01 November 2023
Our uncle was only at the home for a few days receiving palliative care. We cannot express our gratitude or put into words how fantastic the staff were with our uncle. The care and personal support he and we as a family received during this difficult time was exceptional. All I can say is thank you from the bottom of our hearts.
17 October 2023
I cannot speak more highly of the home and the staff. My mother's room was bright and airy with lovely big windows, it was warm and homely and kept spotlessly clean. The communal facilities were excellent, with lovely furnishings, fresh flowers, and beautiful views across the open countryside. What really sets Highwell apart however is the amazing staff, nothing was too much trouble, the care they gave to my mother was exemplary and we (the family) were always warmly welcomed and looked after when visiting. There is clearly a culture of genuine care and compassion for the residents. Thank you Highwell House.
25 September 2023
We recently attended a quiz night at Highwell and were very impressed by the place itself, the atmosphere and the staff. We sat in a modern and comfortable dining area with a mixture of residents and non-residents. It was so nice to see the staff interacting with the residents, having a joke with them and treating them as equals. The buffet was delicious and was provided by the cook who was obviously well thought of. All monies raised were to go towards activities for the residents and we were introduced to a new member of staff who would be organising those activities for them. It was a lovely evening, well-done everyone.
18 September 2023
My mother moved to Highwell House when she was very unwell as a result of an injury. The professional, competent, kind and sympathetic care that my mother has received there has enabled her to regain her health and happiness, my mother loves living there. Relatives are able to visit at any time of day and we always feel welcome. The home manager and deputy manager are proactive and accurately assess needs and plan appropriate care. All of the staff are excellent. A new activity lead has been appointed and lots of extra activities are planned for the residents.
22 June 2023
Superb nursing home. My Mum arrived very unwell and now she is walking, eating, socialising and enjoying life. She is very happy here and feels safe. All the staff are fantastic and warm and friendly. Mum has settled in very quickly and enjoys chatting with everyone and is completely at home. The management team have been exceptional in looking after Mum and communicating with us. We could not have found a more caring and well-organised nursing home.
20 March 2023
It’s the little things that matter. What a wrench leaving your marital home after a long happy marriage. Highwell House did an incredible job to make my father’s transition a happy one. The amazing chef and her team ensured he’d have the specific breakfast he’d always eaten. It’s also the fresh flowers on the tables, the smiling greetings as staff pass by, the extra mile nurses and carers go to care for and befriend residents. It’s also night staff who carefully and quietly monitor all is well, the pride the cleaning staff take to refresh rooms, the gardener’s hard work to create well cared for outdoor spaces to enjoy. All these things added together with strong approachable leadership from the manger and deputy manager make Highwell House deserving of its outstanding status .
17 March 2023
My step-father has been here just over twelve months and has had excellent care. The staff are all very friendly, helpful and attentive to my step-father's needs.
Latest Reviews for Highwell House Nursing & Residential Care
08 April 2025
All the staff and management are outstanding, they all take the utmost care of every need catered for, are very courteous to visitors, and nothing seems to be too much trouble. The nursing staff treat you like family. Sadly my best friend has spent her final days there and was treated amazingly well. Lovely and clean all the time, with people popping in and out. Never left alone for long. If I ever need this kind of care, this is where I would choose to end my days. Thank you so much for your care and service.
03 February 2025
Overall a caring nursing home, with good views of the windows most staff are helpful and friendly, could do with more staff to enable more time to sit and interact with clients, visitors welcomed with open arms and access to food and drinks.
30 January 2025
My mother was resident at Highwell House Nursing & Residential Care for some time and the team cared for her ever need. The level of care at Highwell House is exceptional and I would recommend the care home to anyone. I found the staff to be friendly and very professional towards my mother.
30 January 2025
Highwell House Nursing & Residential Care is a home from home nursing and care facility set in the most beautiful setting. The management and team members are so caring and empathetic with the individual needs of every resident taken into consideration. My friend has been a resident for some time and she is so very happy and feels so safe at Highwell House. I would recommend Highwell House to anyone.
30 January 2025
I have found Highwell House Nursing & Residential Care to be a very friendly establishment. There is a good atmosphere at Highwell and the staff are very friendly and knowledgeable and are on the ball at all times. The food is locally sourced and cooked and served to a high standard. I would certainly recommend it.
20 January 2025
Dad's been a resident at Highwell House Nursing & Residential Care since November 2024. Everyone has made the transition easy and straightforward for both him and me. He's been made to feel very welcome and it's wonderful to be able to drop in and see him whenever and be a part of the festivities there too. He's enjoying the activities on offer and definitely the food! I know he's safe and well looked after, with caring staff who can cope with his night-time wanderings.
16 January 2025
Highwell House is providing a very high standard of care for our mother. All the staff are friendly, caring and professional, taking pride in their work and relationships, with a clear sense of working as a team with the aim of providing exceptional care for the residents. The practical aspects of caring for the needs of those growing older with varying needs are carried out quietly and efficiently. With respect, dignity as well as safety being important factors of the care. A wide range of day to day activities on offer and the feeling of community created by the manager and her team is notable and impressive.
16 January 2025
Fantastic all round care, a very friendly team, like a big extended family! My father's health has stabilised since he has lived at Highwell House Nursing & Residential Care. I feel confident that he is happy and content in his environment.
30 October 2024
My neighbour has been in the home since February 2024 and is very well looked after. The staff are pleasant and the residence is well managed. The atmosphere is warm, welcoming and homely. My neighbour has nursing needs and this is very well managed and, although she has deteriorated mentally, she seems very happy with her surroundings.
23 October 2024
Another big birthday and what an amazing celebration my dad had at Highwell! A great deal of thought and care went into making it a very special occasion. He's been a resident for two years and is really a very happy one. He so appreciates the friendly banter with the wonderful caring staff and the homely atmosphere. Visiting family and friends are always welcomed and invited to enjoy the many and varied social events. Highwell ticks all our boxes for an outstanding nursing home.
17 July 2024
The staff are always very friendly and welcoming. The home is cosy and homely. People are always willing to help. There always seem to be lots of staff around. Lovely views from rooms and sitting room.
05 April 2024
My grandfather joined Highwell House on 14.12.2023. He was warmly welcomed and has settled in incredibly well. My family live locally so can easily visit the home. The staff are incredibly kind, helpful and supportive. A lovely bedroom which he was allowed to personalise. The food is very tasty and freshly made daily. Grandad loves the country views and fresh flowers that are always in abundance. A huge selection of breakfast items followed by a complimentary newspaper that he spends hours reading and completing the crossword. The new outside seating area has been created as a beautiful space to get fresh air and relaxation time warmly surrounded by beautifully freshly planted flowers to look at. Activities are created every day for fun and interaction and he even enjoyed a theatrical event two nights ago that he thoroughly enjoyed. The care team are very easy to communicate with and his health needs are met. Huge thanks to the entire team for a very kind and caring experience.
17 November 2023
My dad has been in Highwell for just over two years following a major stroke. We managed to get him transferred there following a very stressful few weeks when he was discharged into a poor-quality care home from the hospital. The difference was huge. The care home manager sent us a photo of him on the terrace the day of his arrival; this was the first time in months had been dressed and in the fresh air. The location and building are great with beautiful views, there are regular activities but the main positive is the staff and their care, professionalism and warmth. My dad has struggled with adjusting to his stroke and a new way of life; the friendliness and the humour of the care staff have been a lifeline for both him and our family.
01 November 2023
Our uncle was only at the home for a few days receiving palliative care. We cannot express our gratitude or put into words how fantastic the staff were with our uncle. The care and personal support he and we as a family received during this difficult time was exceptional. All I can say is thank you from the bottom of our hearts.
17 October 2023
I cannot speak more highly of the home and the staff. My mother's room was bright and airy with lovely big windows, it was warm and homely and kept spotlessly clean. The communal facilities were excellent, with lovely furnishings, fresh flowers, and beautiful views across the open countryside. What really sets Highwell apart however is the amazing staff, nothing was too much trouble, the care they gave to my mother was exemplary and we (the family) were always warmly welcomed and looked after when visiting. There is clearly a culture of genuine care and compassion for the residents. Thank you Highwell House.
25 September 2023
We recently attended a quiz night at Highwell and were very impressed by the place itself, the atmosphere and the staff. We sat in a modern and comfortable dining area with a mixture of residents and non-residents. It was so nice to see the staff interacting with the residents, having a joke with them and treating them as equals. The buffet was delicious and was provided by the cook who was obviously well thought of. All monies raised were to go towards activities for the residents and we were introduced to a new member of staff who would be organising those activities for them. It was a lovely evening, well-done everyone.
18 September 2023
My mother moved to Highwell House when she was very unwell as a result of an injury. The professional, competent, kind and sympathetic care that my mother has received there has enabled her to regain her health and happiness, my mother loves living there. Relatives are able to visit at any time of day and we always feel welcome. The home manager and deputy manager are proactive and accurately assess needs and plan appropriate care. All of the staff are excellent. A new activity lead has been appointed and lots of extra activities are planned for the residents.
22 June 2023
Superb nursing home. My Mum arrived very unwell and now she is walking, eating, socialising and enjoying life. She is very happy here and feels safe. All the staff are fantastic and warm and friendly. Mum has settled in very quickly and enjoys chatting with everyone and is completely at home. The management team have been exceptional in looking after Mum and communicating with us. We could not have found a more caring and well-organised nursing home.
20 March 2023
It’s the little things that matter. What a wrench leaving your marital home after a long happy marriage. Highwell House did an incredible job to make my father’s transition a happy one. The amazing chef and her team ensured he’d have the specific breakfast he’d always eaten. It’s also the fresh flowers on the tables, the smiling greetings as staff pass by, the extra mile nurses and carers go to care for and befriend residents. It’s also night staff who carefully and quietly monitor all is well, the pride the cleaning staff take to refresh rooms, the gardener’s hard work to create well cared for outdoor spaces to enjoy. All these things added together with strong approachable leadership from the manger and deputy manager make Highwell House deserving of its outstanding status .
17 March 2023
My step-father has been here just over twelve months and has had excellent care. The staff are all very friendly, helpful and attentive to my step-father's needs.