Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Ledbury Intermediate Care Unit

stars
stars 14 July 2020
A BIG THANK YOU to all staff for the care and attention paid to my mother during her stay. Including all the doctors and nurses. Nothing seemed to be too much trouble. Despite her being a very sick lady, she thought everyone was very kind A difficult time, what with Conavirus!
Review from Peter R (Son of Resident/Service User)
stars
stars 26 June 2020
Living in New Zealand my only contact with Dad was via phone call. Due to his health, it was difficult to hear him. Upon COVID lockdown I had my concerns regarding a full picture of his health. One of the nurses arranged for face time calls, which gave me a full-time picture. Again I had trouble hearing Dad, no problems a headset was produced, could hear Dad. They also move Dad to a different area in the ward where wifi is better. It’s like I'm sat next to him. Not 12 1/2 thousand miles away. Thank you.
Review from Iain L (Son of Resident/Service User)