Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, B48 7BS
View Full Details of Grosvenor HouseVisiting the establishment is always a pleasure and reassuring of the great care my mother receives.
I visit my friend weekly, the staff on duty always have a welcoming smile. A hot drink in the cold weather is always welcome. There is always lots of laughter in the lounge the activities manager is amazing and gets all the residents involved with the activities. I would recommend this home to anyone.
This care home is a happy and caring place. It is a nice, clean home, set in a lovely location. The staff are always keen to help both residents and their families and visitors. I feel reassured knowing my mam is well cared for.
I have been visiting my friend for a number of years in Grosvenor House. During this time, I have seen that she is treated so well by the staff. It is reassuring to know that she has people to look after her as she is unable to care for herself. Thank you.
Our Mum moved into Grosvenor House after a long hospital stay, having reached the need for end-of-life care. That care has been outstanding in every way. Every member of the team has been kind, welcoming, and professional, the food excellent and the accommodation first class. Above all, the compassion, care and respect shown to Mum has been amazing, extending to our whole family. Thank you so much for making Mum's twilight days as good as they could ever possibly be.
The care home is always nice and warm and clean. The staff are very caring and friendly and it is comforting to know my mother is being well looked after.
It's a lovely welcoming place for my dad, with friendly and helpful staff. He has a nice room with a lovely view of the garden.
Always very welcome, tea/coffee offered. I think its been wonderful for us and pleased with my brother's care and the time he is given. Very good home, I would be happy to come here for my care. It's very homely.
As a visitor and friend of a resident, I have always felt the staff are wonderful, always cheerful whenever I come. Nothing is too much for the visitor or the client. They always make me a cup of coffee which is very welcome. The care the clients receive goes for and I cannot say anything good enough in praise of this nursing home and staff.
The staff are very helpful and caring.
Myself and my sister visited our grandad. I have never felt better for my grandad's care. He has been moved so many time in the past and he and myself feel so happy. Lovely house, lovely staff. Very happy.
Mum was only with the lovely team at Grosvenor House for a few weeks, for end-of-life care. All the staff could not have been more supportive of my brother and I at this difficult time, unrestricted visiting hours were so helpful and we were made excellent coffee and had uplifting chats with the staff to help us along. They really treated Mum respectfully as they would their own family. We are very grateful.
Absolutely beautiful place! The staff are warm and welcoming. Grandad is settled well and enjoying living here. All staff are A+ absolute angels.
Brilliant care. Could not fault the care and attention.
Excellent care and a homely feel. 10 out of 10. Keep up the good work. Thank you.
Excellent care was provided for my dad. The staff are all lovely and caring and he was looked after so well. I can't fault the place. Wonderful!
The staff have accommodated all our needs and helped with difficult questions we have asked. I cannot thank them enough for the care they have provided.
My sister-in-law had the most wonderful care in Grosvenor House, there was nothing she wanted for. My husband and I are so very grateful we found this wonderful home and that she was so happy here. I shall put my name down!
Wonderful care from professional very caring people. They looked after her exceptionally well as all other patients. The home and care of all the staff are outstanding. Thank you all.
My brother was very sympathetically cared for by a dedicated staff. They made his final weeks very comfortable.
Visiting the establishment is always a pleasure and reassuring of the great care my mother receives.
I visit my friend weekly, the staff on duty always have a welcoming smile. A hot drink in the cold weather is always welcome. There is always lots of laughter in the lounge the activities manager is amazing and gets all the residents involved with the activities. I would recommend this home to anyone.
This care home is a happy and caring place. It is a nice, clean home, set in a lovely location. The staff are always keen to help both residents and their families and visitors. I feel reassured knowing my mam is well cared for.
I have been visiting my friend for a number of years in Grosvenor House. During this time, I have seen that she is treated so well by the staff. It is reassuring to know that she has people to look after her as she is unable to care for herself. Thank you.
Our Mum moved into Grosvenor House after a long hospital stay, having reached the need for end-of-life care. That care has been outstanding in every way. Every member of the team has been kind, welcoming, and professional, the food excellent and the accommodation first class. Above all, the compassion, care and respect shown to Mum has been amazing, extending to our whole family. Thank you so much for making Mum's twilight days as good as they could ever possibly be.
The care home is always nice and warm and clean. The staff are very caring and friendly and it is comforting to know my mother is being well looked after.
It's a lovely welcoming place for my dad, with friendly and helpful staff. He has a nice room with a lovely view of the garden.
Always very welcome, tea/coffee offered. I think its been wonderful for us and pleased with my brother's care and the time he is given. Very good home, I would be happy to come here for my care. It's very homely.
As a visitor and friend of a resident, I have always felt the staff are wonderful, always cheerful whenever I come. Nothing is too much for the visitor or the client. They always make me a cup of coffee which is very welcome. The care the clients receive goes for and I cannot say anything good enough in praise of this nursing home and staff.
The staff are very helpful and caring.
Myself and my sister visited our grandad. I have never felt better for my grandad's care. He has been moved so many time in the past and he and myself feel so happy. Lovely house, lovely staff. Very happy.
Mum was only with the lovely team at Grosvenor House for a few weeks, for end-of-life care. All the staff could not have been more supportive of my brother and I at this difficult time, unrestricted visiting hours were so helpful and we were made excellent coffee and had uplifting chats with the staff to help us along. They really treated Mum respectfully as they would their own family. We are very grateful.
Absolutely beautiful place! The staff are warm and welcoming. Grandad is settled well and enjoying living here. All staff are A+ absolute angels.
Brilliant care. Could not fault the care and attention.
Excellent care and a homely feel. 10 out of 10. Keep up the good work. Thank you.
Excellent care was provided for my dad. The staff are all lovely and caring and he was looked after so well. I can't fault the place. Wonderful!
The staff have accommodated all our needs and helped with difficult questions we have asked. I cannot thank them enough for the care they have provided.
My sister-in-law had the most wonderful care in Grosvenor House, there was nothing she wanted for. My husband and I are so very grateful we found this wonderful home and that she was so happy here. I shall put my name down!
Wonderful care from professional very caring people. They looked after her exceptionally well as all other patients. The home and care of all the staff are outstanding. Thank you all.
My brother was very sympathetically cared for by a dedicated staff. They made his final weeks very comfortable.