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Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, B48 7BS
View Full Details of Grosvenor HouseLatest Reviews for Grosvenor House
15 April 2025
Excellent staff who are very caring, compassionate and knowledgeable. Supported the family and kept us informed every step of the way.
15 April 2025
Our mum was only here for a short time but we would not have wanted her to be anywhere else. The love, support, care, food and so much more was given to our mum and all other residents. I personally could not thank the staff enough. Thank you Grosvenor House.
14 April 2025
Brilliant care provided in the last weeks of my grandma's life.
11 April 2025
During Mum's last few days, we wouldn't and could not have wished for her to be anywhere else. Thank you for your professionalism and the care and love shown to our mum and our family.
28 March 2025
We were very happy with the level of service shown towards my father. All the staff we encountered were warm + friendly and nothing was too much trouble for them. We would certainly recommend anyone to this care home. Thank you all so much.
28 March 2025
My mother was a resident for 5 years and sadly passed away on the 8th February 2025. I cant thank the home enough for the care and kindess they showed my mother during her time at the home. They always treated mum with the utmost dignity and it was a constant relief to the family that she was extremely well cared for. Thank you to all the staff at Grosvenor for looking after mum so well.
18 March 2025
Visiting the establishment is always a pleasure and reassuring of the great care my mother receives.
12 March 2025
I visit my friend weekly, the staff on duty always have a welcoming smile. A hot drink in the cold weather is always welcome. There is always lots of laughter in the lounge the activities manager is amazing and gets all the residents involved with the activities. I would recommend this home to anyone.
11 March 2025
This care home is a happy and caring place. It is a nice, clean home, set in a lovely location. The staff are always keen to help both residents and their families and visitors. I feel reassured knowing my mam is well cared for.
11 March 2025
I have been visiting my friend for a number of years in Grosvenor House. During this time, I have seen that she is treated so well by the staff. It is reassuring to know that she has people to look after her as she is unable to care for herself. Thank you.
07 March 2025
Our Mum moved into Grosvenor House after a long hospital stay, having reached the need for end-of-life care. That care has been outstanding in every way. Every member of the team has been kind, welcoming, and professional, the food excellent and the accommodation first class. Above all, the compassion, care and respect shown to Mum has been amazing, extending to our whole family. Thank you so much for making Mum's twilight days as good as they could ever possibly be.
05 February 2025
The care home is always nice and warm and clean. The staff are very caring and friendly and it is comforting to know my mother is being well looked after.
28 January 2025
It's a lovely welcoming place for my dad, with friendly and helpful staff. He has a nice room with a lovely view of the garden.
28 January 2025
Always very welcome, tea/coffee offered. I think its been wonderful for us and pleased with my brother's care and the time he is given. Very good home, I would be happy to come here for my care. It's very homely.
24 January 2025
As a visitor and friend of a resident, I have always felt the staff are wonderful, always cheerful whenever I come. Nothing is too much for the visitor or the client. They always make me a cup of coffee which is very welcome. The care the clients receive goes for and I cannot say anything good enough in praise of this nursing home and staff.
24 January 2025
The staff are very helpful and caring.
22 January 2025
Myself and my sister visited our grandad. I have never felt better for my grandad's care. He has been moved so many time in the past and he and myself feel so happy. Lovely house, lovely staff. Very happy.
13 January 2025
Mum was only with the lovely team at Grosvenor House for a few weeks, for end-of-life care. All the staff could not have been more supportive of my brother and I at this difficult time, unrestricted visiting hours were so helpful and we were made excellent coffee and had uplifting chats with the staff to help us along. They really treated Mum respectfully as they would their own family. We are very grateful.
16 December 2024
Absolutely beautiful place! The staff are warm and welcoming. Grandad is settled well and enjoying living here. All staff are A+ absolute angels.
16 December 2024
Brilliant care. Could not fault the care and attention.
Latest Reviews for Grosvenor House
15 April 2025
Excellent staff who are very caring, compassionate and knowledgeable. Supported the family and kept us informed every step of the way.
15 April 2025
Our mum was only here for a short time but we would not have wanted her to be anywhere else. The love, support, care, food and so much more was given to our mum and all other residents. I personally could not thank the staff enough. Thank you Grosvenor House.
14 April 2025
Brilliant care provided in the last weeks of my grandma's life.
11 April 2025
During Mum's last few days, we wouldn't and could not have wished for her to be anywhere else. Thank you for your professionalism and the care and love shown to our mum and our family.
28 March 2025
We were very happy with the level of service shown towards my father. All the staff we encountered were warm + friendly and nothing was too much trouble for them. We would certainly recommend anyone to this care home. Thank you all so much.
28 March 2025
My mother was a resident for 5 years and sadly passed away on the 8th February 2025. I cant thank the home enough for the care and kindess they showed my mother during her time at the home. They always treated mum with the utmost dignity and it was a constant relief to the family that she was extremely well cared for. Thank you to all the staff at Grosvenor for looking after mum so well.
18 March 2025
Visiting the establishment is always a pleasure and reassuring of the great care my mother receives.
12 March 2025
I visit my friend weekly, the staff on duty always have a welcoming smile. A hot drink in the cold weather is always welcome. There is always lots of laughter in the lounge the activities manager is amazing and gets all the residents involved with the activities. I would recommend this home to anyone.
11 March 2025
This care home is a happy and caring place. It is a nice, clean home, set in a lovely location. The staff are always keen to help both residents and their families and visitors. I feel reassured knowing my mam is well cared for.
11 March 2025
I have been visiting my friend for a number of years in Grosvenor House. During this time, I have seen that she is treated so well by the staff. It is reassuring to know that she has people to look after her as she is unable to care for herself. Thank you.
07 March 2025
Our Mum moved into Grosvenor House after a long hospital stay, having reached the need for end-of-life care. That care has been outstanding in every way. Every member of the team has been kind, welcoming, and professional, the food excellent and the accommodation first class. Above all, the compassion, care and respect shown to Mum has been amazing, extending to our whole family. Thank you so much for making Mum's twilight days as good as they could ever possibly be.
05 February 2025
The care home is always nice and warm and clean. The staff are very caring and friendly and it is comforting to know my mother is being well looked after.
28 January 2025
It's a lovely welcoming place for my dad, with friendly and helpful staff. He has a nice room with a lovely view of the garden.
28 January 2025
Always very welcome, tea/coffee offered. I think its been wonderful for us and pleased with my brother's care and the time he is given. Very good home, I would be happy to come here for my care. It's very homely.
24 January 2025
As a visitor and friend of a resident, I have always felt the staff are wonderful, always cheerful whenever I come. Nothing is too much for the visitor or the client. They always make me a cup of coffee which is very welcome. The care the clients receive goes for and I cannot say anything good enough in praise of this nursing home and staff.
24 January 2025
The staff are very helpful and caring.
22 January 2025
Myself and my sister visited our grandad. I have never felt better for my grandad's care. He has been moved so many time in the past and he and myself feel so happy. Lovely house, lovely staff. Very happy.
13 January 2025
Mum was only with the lovely team at Grosvenor House for a few weeks, for end-of-life care. All the staff could not have been more supportive of my brother and I at this difficult time, unrestricted visiting hours were so helpful and we were made excellent coffee and had uplifting chats with the staff to help us along. They really treated Mum respectfully as they would their own family. We are very grateful.
16 December 2024
Absolutely beautiful place! The staff are warm and welcoming. Grandad is settled well and enjoying living here. All staff are A+ absolute angels.
16 December 2024
Brilliant care. Could not fault the care and attention.