Submit a Review for Havencroft Care Home
Lea End Lane, Hopwood, Birmingham, B48 7AS
View Full Details of Havencroft Care HomeLatest Reviews for Havencroft Care Home
04 October 2024
My partner was resident in Havencroft for just over a year. He had been in another home for respite and his daughter and I visited others prior to his arrival at Havencroft. The minute we entered the premises and met the staff we knew that would be the place for our much loved one and we were not wrong. My partner was so well cared for by all the staff regardless of their official role everyone helped out. One never had a sense of hierarchical designation but always a sense of being cared for in a family situation. My partner even had his own herb patch to tend though health did not enable him to do much of the tending. We felt that our loved one received the very best of care and attention and are so very grateful to all the members of staff who looked after him with such tenderness during his final year. Could not have asked for a better home.
28 August 2024
My mother-in-law was only at Havencroft for a few weeks, but during that time, we couldn't fault the care she received and felt that communication between us and the staff was excellent. We would like, as a family, to thank the manager and the whole team who welcomed us into the Havencroft community and took such good care of my mother-in-law. She was really happy to be there, and we were comforted to know that she was being so well cared for and was safe. Our thanks go to the whole Havencroft team.
27 August 2024
My husband was a resident at Havencroft for 13 months before his passing this week. As a family, we cannot praise the staff and manager enough for their care and attention to my husband. There was always a warm welcome for us and a genuine interest by carers to learn about their residents. The carers had so many practical and person to person skills throughout his stay and we could not have asked for a better place for him to reside in. Thank you.
13 March 2024
My father has been residing in Havencroft for five years. The staff are second to none. No complaints.
15 February 2024
My father has been a resident of Havencroft for over a year now. Throughout this time the staff have shown care, understanding and patience. My father has settled in well. The staff are kind and friendly whatever their role. I have great piece of mind that he is receiving a great standard of care.
27 September 2023
My mother-in-law has been in Havencroft Care Home for 7 years. She was able to walk and talk when she arrived. Right from the beginning they let her help with the watering of the tubs. She also did a little planting of flowers with them. She has always been looked after so well. The staff (all of them) are like a family to us. We went into 2 other homes first (dirty and smelly). We cried when we got her into Havecroft after seeing the others.
24 April 2023
I just want to thank all the carers and nurses, at Havencroft Care Home for the most wonderful way they handled the sudden death of my husband from a massive stroke. The efficiency, and genuine kindness you all had when looking after him, during his stay, and also me and my daughter, when we arrived within 20 minutes. We felt no-one could have been more caring and respectful. I was so glad to know that he was not alone and that the carer who held his hands must have been such a comfort to him, I had hoped he would be able to return for more respite, and maybe become a permanent resident.
19 December 2022
Just a brief note to say a big and sincere thank you to you all for the care, attention and support you gave to my mother during her short stay at Havencroft Care Home in 2021. The efforts you made ensured that her final months were spent in a friendly, caring and comfortable environment where she felt secure but best of all happy. On the few occasions when she left the home she was more than pleased to return to what she now referred to as home. Both the Havencroft staff and the home itself are a credit to your profession and somewhere you should all be extremely proud of. Once again a heart felt thank you.
08 December 2021
I'd like to thank everybody at Havencroft for the excellent standard of care that you have all given my mother this year since her arrival in January. You seem to have coped extremely well with all the extra burden created by Covid, and the atmosphere has always seemed safe, discreet, thoughtful and considerate. As a staff you seem at ease with residents and with each other, a really good team full of expertise and led by a friendly, efficient and hands-on manager. Visiting has always been made as easy as possible, and you were especially kind and generous in the celebrations of my mother's 100th birthday. She has had the best possible support, and it is hard to imagine a better choice of care home in the local area. It has been really good to get to know you all, your work is very much appreciated.
08 September 2021
Made very welcome on arrival. All the staff were just fantastic. Nothing was too much trouble.
23 June 2021
On behalf of the family of our beloved grandad, we would like to express our thanks to all the care staff who looked after our grandad whilst he was with you. He always spoke so highly of the staff and the care he received. Keep up the good work!
09 December 2019
I have found Havencroft Nursing Home to be the ideal nursing home for the full-time care that my wife requires. The home is accessible at any, and all times. I have found the staff to be very friendly and welcoming and always willing to help out when needed. Residents are treated with dignity and a smile and encouraged to engage with other residents and the many activities and events the home provides. There are open days where relatives and friends can come and get involved in a fun and relaxed atmosphere. My wife has a lovely bedroom with en suite facilities with lovely views out over the countryside that is always comfortable and clean and large enough to be able to move about in. Mealtimes are very relaxed with nice background music in a large communal dining room. The meals are very good, being hot, plentiful and varied. Overall myself and my family are extremely satisfied by the care provided by the staff and management of Havencroft Nursing Home.
Latest Reviews for Havencroft Care Home
04 October 2024
My partner was resident in Havencroft for just over a year. He had been in another home for respite and his daughter and I visited others prior to his arrival at Havencroft. The minute we entered the premises and met the staff we knew that would be the place for our much loved one and we were not wrong. My partner was so well cared for by all the staff regardless of their official role everyone helped out. One never had a sense of hierarchical designation but always a sense of being cared for in a family situation. My partner even had his own herb patch to tend though health did not enable him to do much of the tending. We felt that our loved one received the very best of care and attention and are so very grateful to all the members of staff who looked after him with such tenderness during his final year. Could not have asked for a better home.
28 August 2024
My mother-in-law was only at Havencroft for a few weeks, but during that time, we couldn't fault the care she received and felt that communication between us and the staff was excellent. We would like, as a family, to thank the manager and the whole team who welcomed us into the Havencroft community and took such good care of my mother-in-law. She was really happy to be there, and we were comforted to know that she was being so well cared for and was safe. Our thanks go to the whole Havencroft team.
27 August 2024
My husband was a resident at Havencroft for 13 months before his passing this week. As a family, we cannot praise the staff and manager enough for their care and attention to my husband. There was always a warm welcome for us and a genuine interest by carers to learn about their residents. The carers had so many practical and person to person skills throughout his stay and we could not have asked for a better place for him to reside in. Thank you.
13 March 2024
My father has been residing in Havencroft for five years. The staff are second to none. No complaints.
15 February 2024
My father has been a resident of Havencroft for over a year now. Throughout this time the staff have shown care, understanding and patience. My father has settled in well. The staff are kind and friendly whatever their role. I have great piece of mind that he is receiving a great standard of care.
27 September 2023
My mother-in-law has been in Havencroft Care Home for 7 years. She was able to walk and talk when she arrived. Right from the beginning they let her help with the watering of the tubs. She also did a little planting of flowers with them. She has always been looked after so well. The staff (all of them) are like a family to us. We went into 2 other homes first (dirty and smelly). We cried when we got her into Havecroft after seeing the others.
24 April 2023
I just want to thank all the carers and nurses, at Havencroft Care Home for the most wonderful way they handled the sudden death of my husband from a massive stroke. The efficiency, and genuine kindness you all had when looking after him, during his stay, and also me and my daughter, when we arrived within 20 minutes. We felt no-one could have been more caring and respectful. I was so glad to know that he was not alone and that the carer who held his hands must have been such a comfort to him, I had hoped he would be able to return for more respite, and maybe become a permanent resident.
19 December 2022
Just a brief note to say a big and sincere thank you to you all for the care, attention and support you gave to my mother during her short stay at Havencroft Care Home in 2021. The efforts you made ensured that her final months were spent in a friendly, caring and comfortable environment where she felt secure but best of all happy. On the few occasions when she left the home she was more than pleased to return to what she now referred to as home. Both the Havencroft staff and the home itself are a credit to your profession and somewhere you should all be extremely proud of. Once again a heart felt thank you.
08 December 2021
I'd like to thank everybody at Havencroft for the excellent standard of care that you have all given my mother this year since her arrival in January. You seem to have coped extremely well with all the extra burden created by Covid, and the atmosphere has always seemed safe, discreet, thoughtful and considerate. As a staff you seem at ease with residents and with each other, a really good team full of expertise and led by a friendly, efficient and hands-on manager. Visiting has always been made as easy as possible, and you were especially kind and generous in the celebrations of my mother's 100th birthday. She has had the best possible support, and it is hard to imagine a better choice of care home in the local area. It has been really good to get to know you all, your work is very much appreciated.
08 September 2021
Made very welcome on arrival. All the staff were just fantastic. Nothing was too much trouble.
23 June 2021
On behalf of the family of our beloved grandad, we would like to express our thanks to all the care staff who looked after our grandad whilst he was with you. He always spoke so highly of the staff and the care he received. Keep up the good work!
09 December 2019
I have found Havencroft Nursing Home to be the ideal nursing home for the full-time care that my wife requires. The home is accessible at any, and all times. I have found the staff to be very friendly and welcoming and always willing to help out when needed. Residents are treated with dignity and a smile and encouraged to engage with other residents and the many activities and events the home provides. There are open days where relatives and friends can come and get involved in a fun and relaxed atmosphere. My wife has a lovely bedroom with en suite facilities with lovely views out over the countryside that is always comfortable and clean and large enough to be able to move about in. Mealtimes are very relaxed with nice background music in a large communal dining room. The meals are very good, being hot, plentiful and varied. Overall myself and my family are extremely satisfied by the care provided by the staff and management of Havencroft Nursing Home.