Submit a Review for Holmwood Care Centre
30 Chaddesley Road, Kidderminster, DY10 3AD
View Full Details of Holmwood Care CentreLatest Reviews for Holmwood Care Centre
29 January 2025
From my relatives arrival to the care centre, all staff from every department have been friendly and welcoming and very informative on all routines and procedures, any enquiries dealt with promptly. The extra effort put in over the Christmas period was outstanding. My relative has received very good care, with all levels of staff having good knowledge, for example, pressure area care etc. My new year wish would be for them to have a few extra hands, as some days they barely stop for a drink.
31 July 2024
Thank you so much for the wonderful care provided to our Dad at the end of his life. He was only with you a short time however his and our experience was of kindness, professionalism and respect. This means so much at a very difficult time for our family, knowing that we did our best by placing our trust in your care. I thank you for your responsiveness prior to us selecting Holmwood and to the Deputy Manager, for answering my queries with knowledge and candour. You and your team did not let us down. Everyone was so helpful and nothing was too much trouble. The dignity afforded at the end of Dad's life made a difficult time more bearable.
20 June 2024
I find the staff helpful when I have any worries or concerns, they are dealt with and I am kept informed of what is happening. Two staff members have been helpful when Mom got confused and a little upset. When asked by a relative if Mom liked where she lived, she said " I am very lucky, people look out for Mr and I have some good friends!" Mom also loves her room, or 'apartment' as she calls it.
19 June 2024
Overall the care is very good... but communication between some staff and residents is very poor... a language barrier, a lot of the nursing staff can't or don't speak English making life very difficult for lots of people.
19 June 2024
After my husband being in a couple of homes prior to Holmwood he is finally settled and is a lot happier but also for the family we feel relieved knowing my husband is in a better home. The staff are very friendly, helpful and considerate. We are always kept informed about my husband if he is ill, or has a doctor to visit him. On the whole we are very pleased with the care given to my husband.
19 June 2024
Mum has been a resident at Holmwood for over 12 months. She has settled in very well and is happy. She tells me often how lovely the staff are and how well they treat her. Mum now eats well and says the food is excellent. She eats much better now than when she was living in her own home. Mum takes part in various activities and enjoys having her hair done. It is great peace of mind to know Mum is being so well cared for! Thanks to all staff!
26 September 2023
Holmwood Care Centre took lovely care of my uncle. All of the nurses made him smile even on the last few days of his life. He was always smart, clean, tidy and content whenever we visited. The nurses always made time for him and we could all tell that he was comfortable there. The home was spotlessly clean and the nurses were always available to answer any questions.
31 July 2023
Thank you all very much for all your help and care, you are all amazing.
21 July 2023
I attend the home on a weekly basis to provide routine foot care to most of the service users. I worked here many years ago as a nurse and was pleased to be asked to return in my new role. The staff are always welcoming, friendly and approachable. The care I see given is excellent. Everyone goes above and beyond to ensure that the service users are happy and motivated. They work as a team but also seem to be like one big happy family. From the domestics, to the care staff, cooks and activity ladies, nurses and management, they all have the service users right at the heart of all they do. Keep doing what you do.
27 January 2023
I have been in Holmwood Care Centre for 12 weeks. The room is satisfactory, the food is acceptable and nothing appears too much trouble for the staff. I feel cared for and safe, and that the patient's interests are uppermost. As a result, I can say I'm generally happy with all aspects of this home and my care.
27 December 2022
My father was treated excellently in the last four days he stayed at Holmwood Care Centre. All the staff were amazing. They treated my dad with care and compassion and made his last few days comfortable and safe. I couldn't have seen him treated better. Thank you all.
19 July 2022
My mother is fantastically looked after. She has taken to the staff who provide her every need. She is comfortable and likes the food. She is always clean and clothes always look good. Her bedroom is comfortable as is her bed and armchair. She has decided to stay permanently at Holmwood.
29 June 2022
More staff should be there at weekends; very difficult to get anyone to answer the phone or give the care people need. The latest management team are very good and caring.
29 June 2022
Holmwood has had its ups and downs. However, after the previous manager has returned, thins are greatly improved. Staff and residents are happy, and visitors are made very welcome. I have a strong relationship with the staff, who go above and beyond to keep me updated with my mother's health and well-being. I have no reservations in recommending Holmwood.
24 June 2022
Nationwide shortage of staff causes problems at times but managers adapt well to handle the situation, and are not afraid to roll up their sleeves if necessary.
11 June 2022
Holmwood Care Centre provides an outstanding service to residents and guests. Excellent experience, excellent nurses, all staff are excellent, excellent grounds, environment and activities.
22 March 2022
Holmwood is a good establishment with all staff doing a good job. They are pleasant to visitors, efficient in their tasks, keep rooms and corridors etc clean and hazard-free. They have followed Covid protocols to a high standard; they pay close attention to resident's needs. They are extremely pleasant and amenable to visitors. They go the extra mile to ensure special occasions are memorable to all concerned. No one is perfect, but I am satisfied with the staff and the centre itself.
22 March 2022
My mother in law has only been in Holmwood Care Centre for a number of weeks. She deteriorated rapidly at home and spent two weeks in hospital prior to admission here. On arrival, she had poor posture, jerks and looked unwell. Se has steadily improved since being in Holmwood. She seems happy and content. Hair and nails perfect which shows attention to detail. Well cared for. Staff are really lovely and professional. No complaints all.
30 November 2021
My 92-year-old mother spent the last 12-days of her life at Holmwood Care Centre, and she received excellent care. I am very touched and impressed by the conscientious and warm demeanour of the entire team of staff. It was so important for Mum and myself to be well supported during such an emotionally challenging time, and we certainly were not let down by the Holmwood Care Centre team.
30 November 2021
My mom had been in the home for just over two years, and I cannot fault the care she has received during this time. When I have visited the staff have all been so lovely, right up to the day she passed, popping in and out of her room, and when I have been to the reception office. Just think management should make themselves a little more known.
Latest Reviews for Holmwood Care Centre
29 January 2025
From my relatives arrival to the care centre, all staff from every department have been friendly and welcoming and very informative on all routines and procedures, any enquiries dealt with promptly. The extra effort put in over the Christmas period was outstanding. My relative has received very good care, with all levels of staff having good knowledge, for example, pressure area care etc. My new year wish would be for them to have a few extra hands, as some days they barely stop for a drink.
31 July 2024
Thank you so much for the wonderful care provided to our Dad at the end of his life. He was only with you a short time however his and our experience was of kindness, professionalism and respect. This means so much at a very difficult time for our family, knowing that we did our best by placing our trust in your care. I thank you for your responsiveness prior to us selecting Holmwood and to the Deputy Manager, for answering my queries with knowledge and candour. You and your team did not let us down. Everyone was so helpful and nothing was too much trouble. The dignity afforded at the end of Dad's life made a difficult time more bearable.
20 June 2024
I find the staff helpful when I have any worries or concerns, they are dealt with and I am kept informed of what is happening. Two staff members have been helpful when Mom got confused and a little upset. When asked by a relative if Mom liked where she lived, she said " I am very lucky, people look out for Mr and I have some good friends!" Mom also loves her room, or 'apartment' as she calls it.
19 June 2024
Overall the care is very good... but communication between some staff and residents is very poor... a language barrier, a lot of the nursing staff can't or don't speak English making life very difficult for lots of people.
19 June 2024
After my husband being in a couple of homes prior to Holmwood he is finally settled and is a lot happier but also for the family we feel relieved knowing my husband is in a better home. The staff are very friendly, helpful and considerate. We are always kept informed about my husband if he is ill, or has a doctor to visit him. On the whole we are very pleased with the care given to my husband.
19 June 2024
Mum has been a resident at Holmwood for over 12 months. She has settled in very well and is happy. She tells me often how lovely the staff are and how well they treat her. Mum now eats well and says the food is excellent. She eats much better now than when she was living in her own home. Mum takes part in various activities and enjoys having her hair done. It is great peace of mind to know Mum is being so well cared for! Thanks to all staff!
26 September 2023
Holmwood Care Centre took lovely care of my uncle. All of the nurses made him smile even on the last few days of his life. He was always smart, clean, tidy and content whenever we visited. The nurses always made time for him and we could all tell that he was comfortable there. The home was spotlessly clean and the nurses were always available to answer any questions.
31 July 2023
Thank you all very much for all your help and care, you are all amazing.
21 July 2023
I attend the home on a weekly basis to provide routine foot care to most of the service users. I worked here many years ago as a nurse and was pleased to be asked to return in my new role. The staff are always welcoming, friendly and approachable. The care I see given is excellent. Everyone goes above and beyond to ensure that the service users are happy and motivated. They work as a team but also seem to be like one big happy family. From the domestics, to the care staff, cooks and activity ladies, nurses and management, they all have the service users right at the heart of all they do. Keep doing what you do.
27 January 2023
I have been in Holmwood Care Centre for 12 weeks. The room is satisfactory, the food is acceptable and nothing appears too much trouble for the staff. I feel cared for and safe, and that the patient's interests are uppermost. As a result, I can say I'm generally happy with all aspects of this home and my care.
27 December 2022
My father was treated excellently in the last four days he stayed at Holmwood Care Centre. All the staff were amazing. They treated my dad with care and compassion and made his last few days comfortable and safe. I couldn't have seen him treated better. Thank you all.
19 July 2022
My mother is fantastically looked after. She has taken to the staff who provide her every need. She is comfortable and likes the food. She is always clean and clothes always look good. Her bedroom is comfortable as is her bed and armchair. She has decided to stay permanently at Holmwood.
29 June 2022
More staff should be there at weekends; very difficult to get anyone to answer the phone or give the care people need. The latest management team are very good and caring.
29 June 2022
Holmwood has had its ups and downs. However, after the previous manager has returned, thins are greatly improved. Staff and residents are happy, and visitors are made very welcome. I have a strong relationship with the staff, who go above and beyond to keep me updated with my mother's health and well-being. I have no reservations in recommending Holmwood.
24 June 2022
Nationwide shortage of staff causes problems at times but managers adapt well to handle the situation, and are not afraid to roll up their sleeves if necessary.
11 June 2022
Holmwood Care Centre provides an outstanding service to residents and guests. Excellent experience, excellent nurses, all staff are excellent, excellent grounds, environment and activities.
22 March 2022
Holmwood is a good establishment with all staff doing a good job. They are pleasant to visitors, efficient in their tasks, keep rooms and corridors etc clean and hazard-free. They have followed Covid protocols to a high standard; they pay close attention to resident's needs. They are extremely pleasant and amenable to visitors. They go the extra mile to ensure special occasions are memorable to all concerned. No one is perfect, but I am satisfied with the staff and the centre itself.
22 March 2022
My mother in law has only been in Holmwood Care Centre for a number of weeks. She deteriorated rapidly at home and spent two weeks in hospital prior to admission here. On arrival, she had poor posture, jerks and looked unwell. Se has steadily improved since being in Holmwood. She seems happy and content. Hair and nails perfect which shows attention to detail. Well cared for. Staff are really lovely and professional. No complaints all.
30 November 2021
My 92-year-old mother spent the last 12-days of her life at Holmwood Care Centre, and she received excellent care. I am very touched and impressed by the conscientious and warm demeanour of the entire team of staff. It was so important for Mum and myself to be well supported during such an emotionally challenging time, and we certainly were not let down by the Holmwood Care Centre team.
30 November 2021
My mom had been in the home for just over two years, and I cannot fault the care she has received during this time. When I have visited the staff have all been so lovely, right up to the day she passed, popping in and out of her room, and when I have been to the reception office. Just think management should make themselves a little more known.