Submit a Review for Isle Court Nursing Home
Isle Lane, Bicton, Shrewsbury, SY3 8DY
View Full Details of Isle Court Nursing HomeLatest Reviews for Isle Court Nursing Home
17 March 2025
We never ever thought my mum would have to become a resident of a nursing home. Working full time and very active lady my mum has had excellent care from the moment she arrived here. She has been treated with respect and dignity which has helped us as a family on this journey. The management and staff are exceptional.
12 March 2025
Excellent care home, lovely rooms the staff were excellent from the reception staff, nursing, caring, cleaners and kitchen staff all very nice and caring. Please pass on to staff what a great job they do. Thanks.
03 February 2025
My nan has settled really well into Isle Court and has definitely been much happier and cheerful since being there! We love seeing photos of her doing different activities (always with a smile on her face).Nothing ever seems too much trouble, staff are always polite and have smiles on their faces. Everything is clean and tidy and always smells fresh. Thank you for everything you are doing for her and supporting her, we appreciate your team and all their hard work!
22 January 2025
Mum was admitted to Isle Court on 19th December 2024, mum is a full time resident there. From the very first visit to look at Isle Court we were very impressed by the look of the building, Isle court is very clean and smells lovely. From the day mum was admitted to Isle Court nothing has been any trouble from the staff. All staff are very professional, very helpful and always on hand to answer any questions I have and they always say hello when you pass them in the corridors. The food looks amazing and mum has said it's very tasty. The cakes made by the chef look amazing. There are various activities going on for the residents to take part in. The gardens and the lake are kept very tidy and I can't wait to take mum for a walk in the better weather. We love seeing the pictures of mum taking part in the activities at Isle Court. She has settled in lovely. A great big thank you to all the staff for making mum very welcome and making sure she has settled in.
15 January 2025
Home from home! The staff are caring, professional and happy in their work. Residents are treated with respect and dignity. Isle Court has been and remains the very best home for our mum. Thank you all so very much.
15 January 2025
The care my Nana receives here is always excellent but a special thank you for making her 95th birthday so special with fantastic buffet, wonderful care and our private party! She loves it here and we are very grateful.
15 January 2025
My 95-year-old mother has been a resident since May 2024. She has been treated with respect and dignity and I cannot praise the staff enough for the care she has received.The facilities at the home are excellent and would not hesitate to recommend Isle Court to others.
13 January 2025
Mum was only in Isle Court for a short period of time before she sadly passed away. However during her stay we found the the care to be excellent, the staff caring and cheerful and all areas of home were spotless. Residents were encouraged to use the lounge and dinning areas, which were welcoming and friendly with activities for those who wished to get involved. The food was wonderful and whenever we visited we were made to feel welcome. It was a place I liked to visit. I would like to pass on our heartfelt thanks to all the staff for the care they gave mum.
18 December 2024
My mom had always said never put me in a nursing home but after a fall she had to go in to recuperate. Since then she has settled in and decided that she wants to stay. The staff have been so kind to her and nothing is ever too much trouble. Everyone treats her with respect and takes time to have a chat with her, which she loves. Mom enjoys the food and as she gets to know some of the residents she is starting to join in some of the activities.
10 December 2024
My brother was discharged from hospital 4 months ago. From the beginning we found Isle Court to be very welcoming where the staff were prepared to support his individual care needs. He has been encouraged to join in a variety of daily activities living life to the full. The maintenance team have helped to hang pictures and pin board where he can display newspaper cutting that he has found interesting. Home from home.
16 October 2024
My uncle was given notice to quit the care home he was living in, it was a home Registered for Dementia patients but they said they couldn't manage his behaviour.(Strange but true). He was assessed by wonderful staff from Isle Court and they felt they could meet his needs. Since he has moved to Isle Court he is a changed man! The care and support is amazing. Nothing is too much trouble for the staff. The staff's skills and knowledge of people with Dementia are exceptional. The actives co-ordinator is incredible and provides constantly varied activities. I'm kept up to date about his health and care at all times. A good staff team needs a good leader and the Registered Manager is certainly that! She always has time for you. The building, environment and ground are simply outstanding. I was a Registered Care home Manager for 19 years and experienced many inspections from CQC. Isle Court deserves a rating of outstanding!
21 August 2024
We have been so grateful for the kindness and respect every single person has shown my dad and us since he moved to this lovely home. Thank you to every person for going above and beyond so brilliantly. I wish he could say it himself as I know my dad would have loved you all. Thank you.
16 August 2024
Wonderful overall! Clean, smart decor, carers and staff are all friendly and helpful. I feel I could trust them in all aspects of care for my husband. Very good-natured even when this is not always reciprocated. Although my husband is not able to join in activities I saw what a large variety of imaginative things are on offer. Thank you all the staff.
29 July 2024
Very saddened to say however beautiful, clean and modern this care home is the main important part was very, very poor, the care. My father-in-law who was on end of life with cancer was left on several occasions (found by family when visiting) in positions of vulnerability and deeply undignified ways. Waiting and suffering for 30-40 minutes for help to the bathroom, severely dehydrated from lack of fluids and left in pain for hours due to pain relief not being given as per Mar chart instructions from GP. Staff incompetence when giving medications caused staff confusion, when addressed by family they laughed and said we were busy! Staff telling the family off for buzzing for assistance as not an emergency situation which clearly it was as assistance was needed. The list goes on and however much I think everyone should know, it won't bring our poor Dad, Grandad, father in law back.
22 July 2024
My father was admitted to Isle Court 6 months ago and he has been receiving outstanding care from the very first day. Staff are kind, caring and compassionate. They are experienced and know what exactly care means and always treat people with respect and dignity. My father is happy and confident in himself. Food served there is absolutely delicious and well presented suiting my father's needs. The Manager of the home guides the team very well and she is always available to the families to have catch up. I am happy that I found the right place for my father. I would recommend Isle Court to all who are looking for a care home for their dear ones.
11 July 2024
All the staff have been very helpful and supportive towards my mum during her stay at Isle Court. All care has been excellent during her stay.
11 July 2024
Isle Court is spotlessly clean throughout and the rooms are spacious and welcoming. All the staff are pleasant and helpful and keep you fully informed and many staff go the extra mile. Some of the communal eating areas resemble a hotel setting rather than a nursing home. The quality of care is first class and the residents are treated excellently and cannot speak highly enough of the nursing home in general. There are always different activities and entertainment to keep residents who want to partake occupied and happy.
11 July 2024
I have always found everyone so helpful with caring, and any concerns we might have always looked into and answered. The receptionists through to cleaners and the kitchen staff were also so helpful and caring nothing is any trouble. We had a time with clothing getting mixed up and I re-did name tags and put the room number on socks, pants etc. The staff were very helpful in finding her garments for me and staying updated. I'm so pleased with how well she has settled in and made friends so easily.
09 July 2024
The Isle Court has been very welcoming to my husband who requires 24/7 care. The building and grounds are maintained to a high standard and are a pleasure to visit. The care assistants and staff are very attentive kind and caring. Maintenance issues are resolved promptly. Fees are expensive but we realise there is a price to pay for quality care and surroundings.
01 July 2024
I have been pleased beyond belief with the care and consideration from all the staff. I can only give all the staff a 5-star review. I couldn't have placed dad in a better environment for stimulation and care. The activities are fantastic as is the food. Well done to all of you at Isle Court.
Latest Reviews for Isle Court Nursing Home
17 March 2025
We never ever thought my mum would have to become a resident of a nursing home. Working full time and very active lady my mum has had excellent care from the moment she arrived here. She has been treated with respect and dignity which has helped us as a family on this journey. The management and staff are exceptional.
12 March 2025
Excellent care home, lovely rooms the staff were excellent from the reception staff, nursing, caring, cleaners and kitchen staff all very nice and caring. Please pass on to staff what a great job they do. Thanks.
03 February 2025
My nan has settled really well into Isle Court and has definitely been much happier and cheerful since being there! We love seeing photos of her doing different activities (always with a smile on her face).Nothing ever seems too much trouble, staff are always polite and have smiles on their faces. Everything is clean and tidy and always smells fresh. Thank you for everything you are doing for her and supporting her, we appreciate your team and all their hard work!
22 January 2025
Mum was admitted to Isle Court on 19th December 2024, mum is a full time resident there. From the very first visit to look at Isle Court we were very impressed by the look of the building, Isle court is very clean and smells lovely. From the day mum was admitted to Isle Court nothing has been any trouble from the staff. All staff are very professional, very helpful and always on hand to answer any questions I have and they always say hello when you pass them in the corridors. The food looks amazing and mum has said it's very tasty. The cakes made by the chef look amazing. There are various activities going on for the residents to take part in. The gardens and the lake are kept very tidy and I can't wait to take mum for a walk in the better weather. We love seeing the pictures of mum taking part in the activities at Isle Court. She has settled in lovely. A great big thank you to all the staff for making mum very welcome and making sure she has settled in.
15 January 2025
Home from home! The staff are caring, professional and happy in their work. Residents are treated with respect and dignity. Isle Court has been and remains the very best home for our mum. Thank you all so very much.
15 January 2025
The care my Nana receives here is always excellent but a special thank you for making her 95th birthday so special with fantastic buffet, wonderful care and our private party! She loves it here and we are very grateful.
15 January 2025
My 95-year-old mother has been a resident since May 2024. She has been treated with respect and dignity and I cannot praise the staff enough for the care she has received.The facilities at the home are excellent and would not hesitate to recommend Isle Court to others.
13 January 2025
Mum was only in Isle Court for a short period of time before she sadly passed away. However during her stay we found the the care to be excellent, the staff caring and cheerful and all areas of home were spotless. Residents were encouraged to use the lounge and dinning areas, which were welcoming and friendly with activities for those who wished to get involved. The food was wonderful and whenever we visited we were made to feel welcome. It was a place I liked to visit. I would like to pass on our heartfelt thanks to all the staff for the care they gave mum.
18 December 2024
My mom had always said never put me in a nursing home but after a fall she had to go in to recuperate. Since then she has settled in and decided that she wants to stay. The staff have been so kind to her and nothing is ever too much trouble. Everyone treats her with respect and takes time to have a chat with her, which she loves. Mom enjoys the food and as she gets to know some of the residents she is starting to join in some of the activities.
10 December 2024
My brother was discharged from hospital 4 months ago. From the beginning we found Isle Court to be very welcoming where the staff were prepared to support his individual care needs. He has been encouraged to join in a variety of daily activities living life to the full. The maintenance team have helped to hang pictures and pin board where he can display newspaper cutting that he has found interesting. Home from home.
16 October 2024
My uncle was given notice to quit the care home he was living in, it was a home Registered for Dementia patients but they said they couldn't manage his behaviour.(Strange but true). He was assessed by wonderful staff from Isle Court and they felt they could meet his needs. Since he has moved to Isle Court he is a changed man! The care and support is amazing. Nothing is too much trouble for the staff. The staff's skills and knowledge of people with Dementia are exceptional. The actives co-ordinator is incredible and provides constantly varied activities. I'm kept up to date about his health and care at all times. A good staff team needs a good leader and the Registered Manager is certainly that! She always has time for you. The building, environment and ground are simply outstanding. I was a Registered Care home Manager for 19 years and experienced many inspections from CQC. Isle Court deserves a rating of outstanding!
21 August 2024
We have been so grateful for the kindness and respect every single person has shown my dad and us since he moved to this lovely home. Thank you to every person for going above and beyond so brilliantly. I wish he could say it himself as I know my dad would have loved you all. Thank you.
16 August 2024
Wonderful overall! Clean, smart decor, carers and staff are all friendly and helpful. I feel I could trust them in all aspects of care for my husband. Very good-natured even when this is not always reciprocated. Although my husband is not able to join in activities I saw what a large variety of imaginative things are on offer. Thank you all the staff.
29 July 2024
Very saddened to say however beautiful, clean and modern this care home is the main important part was very, very poor, the care. My father-in-law who was on end of life with cancer was left on several occasions (found by family when visiting) in positions of vulnerability and deeply undignified ways. Waiting and suffering for 30-40 minutes for help to the bathroom, severely dehydrated from lack of fluids and left in pain for hours due to pain relief not being given as per Mar chart instructions from GP. Staff incompetence when giving medications caused staff confusion, when addressed by family they laughed and said we were busy! Staff telling the family off for buzzing for assistance as not an emergency situation which clearly it was as assistance was needed. The list goes on and however much I think everyone should know, it won't bring our poor Dad, Grandad, father in law back.
22 July 2024
My father was admitted to Isle Court 6 months ago and he has been receiving outstanding care from the very first day. Staff are kind, caring and compassionate. They are experienced and know what exactly care means and always treat people with respect and dignity. My father is happy and confident in himself. Food served there is absolutely delicious and well presented suiting my father's needs. The Manager of the home guides the team very well and she is always available to the families to have catch up. I am happy that I found the right place for my father. I would recommend Isle Court to all who are looking for a care home for their dear ones.
11 July 2024
All the staff have been very helpful and supportive towards my mum during her stay at Isle Court. All care has been excellent during her stay.
11 July 2024
Isle Court is spotlessly clean throughout and the rooms are spacious and welcoming. All the staff are pleasant and helpful and keep you fully informed and many staff go the extra mile. Some of the communal eating areas resemble a hotel setting rather than a nursing home. The quality of care is first class and the residents are treated excellently and cannot speak highly enough of the nursing home in general. There are always different activities and entertainment to keep residents who want to partake occupied and happy.
11 July 2024
I have always found everyone so helpful with caring, and any concerns we might have always looked into and answered. The receptionists through to cleaners and the kitchen staff were also so helpful and caring nothing is any trouble. We had a time with clothing getting mixed up and I re-did name tags and put the room number on socks, pants etc. The staff were very helpful in finding her garments for me and staying updated. I'm so pleased with how well she has settled in and made friends so easily.
09 July 2024
The Isle Court has been very welcoming to my husband who requires 24/7 care. The building and grounds are maintained to a high standard and are a pleasure to visit. The care assistants and staff are very attentive kind and caring. Maintenance issues are resolved promptly. Fees are expensive but we realise there is a price to pay for quality care and surroundings.
01 July 2024
I have been pleased beyond belief with the care and consideration from all the staff. I can only give all the staff a 5-star review. I couldn't have placed dad in a better environment for stimulation and care. The activities are fantastic as is the food. Well done to all of you at Isle Court.