Submit a Review for Ernvale House Care Centre
Station Road, Cheddleton, Leek, ST13 7EE
View Full Details of Ernvale House Care CentreLatest Reviews for Ernvale House Care Centre
24 September 2024
My experience of Ervale House has been one I did not expect when my wife entered Ernvale House. Staff are always on call and always pleased to help in any way. My wife is happy and this is all I care about.
12 January 2024
Review of the Residential Wing. I'm very impressed with the thoughtful and considerate care. The atmosphere is calm and the communal areas are beautiful. Seasons and holidays are represented in the changing decoration. Christmas was delightful. My mother's room is very attractive. It is large, with big windows and plenty of space for it to have become homely, with several items of personal furniture. She can choose whether to spend time in her room or in the resident's lounge or dining area. Everywhere is kept very clean and in top condition. The staff are long-serving and I haven't seen any agency staff. I feel my mother has a lot of independence, with any support she needs discreetly available. The staff communicate with me very effectively and take on my suggestions positively. My only dealing with management was at the start, and the manager was excellent in every respect. I feel most reassured that my mother is being looked after very well by all at Ernvale House.
18 December 2023
My mother has lived at Ernvale for the past 4 months. She seems well settled there and I have been impressed with the quality of the care provided. The main carer has a lovely way of communicating with Mum and she responds well to him. Her room is comfortable and appears maintained to a high standard. I have only ticked boxes I have experienced.
11 December 2023
Friendly approchable staff. Considerate and kind.
16 November 2023
My aunt has been in the home for about 18 months. She is happy, well cared for and seems content. Enjoys her food and loves to join in singing. The staff are very friendly and welcoming and nothing is too much trouble. The home is warm, comforting and inviting. My aunt has everything she needs and seems well-settled.
Latest Reviews for Ernvale House Care Centre
24 September 2024
My experience of Ervale House has been one I did not expect when my wife entered Ernvale House. Staff are always on call and always pleased to help in any way. My wife is happy and this is all I care about.
12 January 2024
Review of the Residential Wing. I'm very impressed with the thoughtful and considerate care. The atmosphere is calm and the communal areas are beautiful. Seasons and holidays are represented in the changing decoration. Christmas was delightful. My mother's room is very attractive. It is large, with big windows and plenty of space for it to have become homely, with several items of personal furniture. She can choose whether to spend time in her room or in the resident's lounge or dining area. Everywhere is kept very clean and in top condition. The staff are long-serving and I haven't seen any agency staff. I feel my mother has a lot of independence, with any support she needs discreetly available. The staff communicate with me very effectively and take on my suggestions positively. My only dealing with management was at the start, and the manager was excellent in every respect. I feel most reassured that my mother is being looked after very well by all at Ernvale House.
18 December 2023
My mother has lived at Ernvale for the past 4 months. She seems well settled there and I have been impressed with the quality of the care provided. The main carer has a lovely way of communicating with Mum and she responds well to him. Her room is comfortable and appears maintained to a high standard. I have only ticked boxes I have experienced.
11 December 2023
Friendly approchable staff. Considerate and kind.
16 November 2023
My aunt has been in the home for about 18 months. She is happy, well cared for and seems content. Enjoys her food and loves to join in singing. The staff are very friendly and welcoming and nothing is too much trouble. The home is warm, comforting and inviting. My aunt has everything she needs and seems well-settled.