Submit a Review for Conifers Nursing Home
16-18 Johns Lane, Great Wyrley, Walsall, WS6 6BY
View Full Details of Conifers Nursing HomeLatest Reviews for Conifers Nursing Home
19 December 2024
Over the last few years, my wife has had various falls and now dementia. The Conifers was recommended to us and my wife has stayed their for several weeks for respite. I can honestly say, from the office staff to kitchen workers and the laundry lady, the lovely carers. it has helped myself recharge my batteries for another few months. So all in all you would struggle to find a more friendly day to day caring home.
29 August 2024
Everyone has been welcoming and friendly. The staff seem as if they care and nothing is too much trouble. The home has a lovely atmosphere.
27 August 2024
We were very happy using the Conifers Nursing Home my Mother had a week of respite there she was very well looked after all the staff were so kind to her during her stay. Kind regards.
01 August 2024
Our short experience with Conifers whilst our Nan was bought in for end-of-life care was full of kindness, honesty, and high-level care. The staff always made sure she was as comfortable as possible, treating her with dignity and respect. The girls made us feel welcome and helped us with my two-year-old son who often liked to meet the residents. If paying, it's more expensive than other homes, so the cost is a little high.
26 July 2024
From first arriving and signing in the fire register, the front of house administration office workers are all friendly and competent. Next port of call is usually the carers, cleaners and kitchen staff that I meet in the corridors, again all friendly and busy at their work. The senior nursing staff are always helpful and competent, knowledgeable about my wife's care requirements and will take on constructive advice from myself who cared for her beforehand. My wife is happy with care she receives and hasn't a poor word to say for any of the regular staff. Her only complaint is the quality of care from agency workers who cover sick leave or absences, they are not well aware of the residents regular requirements.
25 July 2024
Thank you for all the care and support. Nan's experience previously had an effect on her health and well-being.
25 July 2024
My Mom has been in the Conifers for over 18 months now and the care is great and very supportive. The staff are welcoming, helpful, and friendly. I get contact from the home if there are any problems with Mom, her care, or her physical health.
25 July 2024
Mum has been a resident of the Conifers since June 2022. In the last 2 years, I have had no occasion to doubt that all her needs are met and that she is treated with kindness. In the last few months since Mum has been deteriorating the staff have gone out of their way to make sure she is comfortable at all times. As she is nonverbal all her needs are second-guessed by the staff. I have nothing but good things to say about The Conifers.
25 July 2024
Our dad was at the home up to Nov 23. We would have to constantly ask for him to be washed/shaved. He lost weight. The nurse was unapproachable, the management wasn't supportive. Dad had suffered a stroke and couldn't talk, walk or do anything for himself. He was put in front of a TV every day with no stimulation. He ended up in hospital with Aspiration Pneumonia which according to the hospital was caused by him being rushed or not sat up during his meals. He should've also been prescribed anti-seizure meds but wasn't so went on to have seizures. He died at the home. It was only then when we felt the nurse's support. I have since found out the nurse was under investigation from the CQC for bullying of the staff, residents and relatives. I was shocked to hear the nurse had been allowed to work her notice during this time. I would like to say that the majority of the carers were excellent and the new office manager was also excellent. Please note my review is based on the time my dad was at the home.
30 April 2024
Having had several conversations with different management it still appears that communication between staff is being, or should I say ignored. The food is a concern, both the quality of meat, but more worryingly meals served cold, more often than not. Within the resident's room folder, there is a copy of set menus over a 4-week period, it reads okay, reality is far different. The recent rating by CQC is in my opinion correct. Several improvements have been made but nothing is consistent. Lots of basic training needs revisiting frequently, reviewing the practice by management. On the positive the majority of staff are cheerful and do respect the residents.
05 April 2024
Absolutely cannot fault the care and empathy given to my father-in-law and ourselves. It was a very short stay; however, he was so well looked after by the staff members and nothing was too much to them. Would recommend it to everyone. It is the staff that make the home so very welcoming and who actively go above and beyond for the patients as some are not easy to deal with.
15 February 2024
The care was excellent. The staff were excellent. I would highly recommend this home to others and have done. Communication was at times not great, we could have known that items were needed ie toiletries, new cloths (due to weight loss) sometimes we weren't made aware of incidents (small medical/dental issues). All of this has improved over time though. The last three years have been pretty good.
07 September 2023
We were very pleased with the running and the care. They always treated my husband with dignity and respect at all times. Couldn't have wished for him to have been in a better nursing home. Thanks to them my husband is back home.
02 August 2023
Following a stressful time in hospital (including Covid), my dad needed rest and care to get him ready to come home. He was treated well and with dignity and the nurses were very caring.
17 July 2023
I don't live locally so I am unable to visit my relative as much as I would wish but the staff and management keep me well-informed which is a great comfort to me and communication with my relative is excellent. I have found all staff to be friendly, efficient and caring. My relative is very happy at Conifers and the care support given to him is excellent. Many thanks to all the staff and management for all they do.
05 June 2023
Where do I begin, I don't feel I have to worry about Dad being safe, well looked after, clean, and fed. The Conifers have a homely warm feel to them. The staff are caring and considerate. I would highly recommend the Conifers Nursing Home to others who want good care for their loved ones.
16 May 2023
Professional, personable and understanding of difficult circumstances. Doing 'extra' to support the resident's attitude which cascaded from the management through all of the team.
10 May 2023
Amazing advice and care. My mom came after being neglected by a previous care home. Following hospital intervention, she has settled back into her old self with the support and care of all staff. Forever grateful. My mom came in dehydrated, unable to eat or communicate and unable to walk. She is now doing all these things and has a great quality of life living here.
23 January 2023
I have recently lost my mother-in-law who was a resident of Conifers Nursing Home. She had Alzheimer's disease dementia and had been deteriorating gradually due to her illness. She had been cared for wonderfully at the nursing home and had enjoyed her time there prior to her sudden downturn. It is a terrible illness to watch take hold of your loved one but the care, consideration and professionalism of this home made it much easier for us to cope. Knowing she was being cared for so well was a boon to the whole family and the home policies during Covid19 have been exemplary. We would heartily recommend Conifers Nursing Home to anyone who wishes their loved one to be cared for with dignity, consideration and professionalism and we cannot thank them enough for their kindness and consideration to her and to our family.
09 January 2023
Thanks so much to everyone at The Conifers, we were so lucky that social services allocated my mum to this home, under extremely difficult circumstances on Christmas Eve of all days! As soon as we went inside it was immediately obvious how clean and comfortable it looked. Mum settled in very quickly, despite her Alzheimers, and water infection, which can usually upset her if things change. But I've got to say, the staff here are incredible and I'm so, so grateful to know she's cared for and loved as if she's one of their family. Having visited a number of care and nursing homes, I say this is at the top of my list. Well done all of you and a huge thank you.
Latest Reviews for Conifers Nursing Home
19 December 2024
Over the last few years, my wife has had various falls and now dementia. The Conifers was recommended to us and my wife has stayed their for several weeks for respite. I can honestly say, from the office staff to kitchen workers and the laundry lady, the lovely carers. it has helped myself recharge my batteries for another few months. So all in all you would struggle to find a more friendly day to day caring home.
29 August 2024
Everyone has been welcoming and friendly. The staff seem as if they care and nothing is too much trouble. The home has a lovely atmosphere.
27 August 2024
We were very happy using the Conifers Nursing Home my Mother had a week of respite there she was very well looked after all the staff were so kind to her during her stay. Kind regards.
01 August 2024
Our short experience with Conifers whilst our Nan was bought in for end-of-life care was full of kindness, honesty, and high-level care. The staff always made sure she was as comfortable as possible, treating her with dignity and respect. The girls made us feel welcome and helped us with my two-year-old son who often liked to meet the residents. If paying, it's more expensive than other homes, so the cost is a little high.
26 July 2024
From first arriving and signing in the fire register, the front of house administration office workers are all friendly and competent. Next port of call is usually the carers, cleaners and kitchen staff that I meet in the corridors, again all friendly and busy at their work. The senior nursing staff are always helpful and competent, knowledgeable about my wife's care requirements and will take on constructive advice from myself who cared for her beforehand. My wife is happy with care she receives and hasn't a poor word to say for any of the regular staff. Her only complaint is the quality of care from agency workers who cover sick leave or absences, they are not well aware of the residents regular requirements.
25 July 2024
Thank you for all the care and support. Nan's experience previously had an effect on her health and well-being.
25 July 2024
My Mom has been in the Conifers for over 18 months now and the care is great and very supportive. The staff are welcoming, helpful, and friendly. I get contact from the home if there are any problems with Mom, her care, or her physical health.
25 July 2024
Mum has been a resident of the Conifers since June 2022. In the last 2 years, I have had no occasion to doubt that all her needs are met and that she is treated with kindness. In the last few months since Mum has been deteriorating the staff have gone out of their way to make sure she is comfortable at all times. As she is nonverbal all her needs are second-guessed by the staff. I have nothing but good things to say about The Conifers.
25 July 2024
Our dad was at the home up to Nov 23. We would have to constantly ask for him to be washed/shaved. He lost weight. The nurse was unapproachable, the management wasn't supportive. Dad had suffered a stroke and couldn't talk, walk or do anything for himself. He was put in front of a TV every day with no stimulation. He ended up in hospital with Aspiration Pneumonia which according to the hospital was caused by him being rushed or not sat up during his meals. He should've also been prescribed anti-seizure meds but wasn't so went on to have seizures. He died at the home. It was only then when we felt the nurse's support. I have since found out the nurse was under investigation from the CQC for bullying of the staff, residents and relatives. I was shocked to hear the nurse had been allowed to work her notice during this time. I would like to say that the majority of the carers were excellent and the new office manager was also excellent. Please note my review is based on the time my dad was at the home.
30 April 2024
Having had several conversations with different management it still appears that communication between staff is being, or should I say ignored. The food is a concern, both the quality of meat, but more worryingly meals served cold, more often than not. Within the resident's room folder, there is a copy of set menus over a 4-week period, it reads okay, reality is far different. The recent rating by CQC is in my opinion correct. Several improvements have been made but nothing is consistent. Lots of basic training needs revisiting frequently, reviewing the practice by management. On the positive the majority of staff are cheerful and do respect the residents.
05 April 2024
Absolutely cannot fault the care and empathy given to my father-in-law and ourselves. It was a very short stay; however, he was so well looked after by the staff members and nothing was too much to them. Would recommend it to everyone. It is the staff that make the home so very welcoming and who actively go above and beyond for the patients as some are not easy to deal with.
15 February 2024
The care was excellent. The staff were excellent. I would highly recommend this home to others and have done. Communication was at times not great, we could have known that items were needed ie toiletries, new cloths (due to weight loss) sometimes we weren't made aware of incidents (small medical/dental issues). All of this has improved over time though. The last three years have been pretty good.
07 September 2023
We were very pleased with the running and the care. They always treated my husband with dignity and respect at all times. Couldn't have wished for him to have been in a better nursing home. Thanks to them my husband is back home.
02 August 2023
Following a stressful time in hospital (including Covid), my dad needed rest and care to get him ready to come home. He was treated well and with dignity and the nurses were very caring.
17 July 2023
I don't live locally so I am unable to visit my relative as much as I would wish but the staff and management keep me well-informed which is a great comfort to me and communication with my relative is excellent. I have found all staff to be friendly, efficient and caring. My relative is very happy at Conifers and the care support given to him is excellent. Many thanks to all the staff and management for all they do.
05 June 2023
Where do I begin, I don't feel I have to worry about Dad being safe, well looked after, clean, and fed. The Conifers have a homely warm feel to them. The staff are caring and considerate. I would highly recommend the Conifers Nursing Home to others who want good care for their loved ones.
16 May 2023
Professional, personable and understanding of difficult circumstances. Doing 'extra' to support the resident's attitude which cascaded from the management through all of the team.
10 May 2023
Amazing advice and care. My mom came after being neglected by a previous care home. Following hospital intervention, she has settled back into her old self with the support and care of all staff. Forever grateful. My mom came in dehydrated, unable to eat or communicate and unable to walk. She is now doing all these things and has a great quality of life living here.
23 January 2023
I have recently lost my mother-in-law who was a resident of Conifers Nursing Home. She had Alzheimer's disease dementia and had been deteriorating gradually due to her illness. She had been cared for wonderfully at the nursing home and had enjoyed her time there prior to her sudden downturn. It is a terrible illness to watch take hold of your loved one but the care, consideration and professionalism of this home made it much easier for us to cope. Knowing she was being cared for so well was a boon to the whole family and the home policies during Covid19 have been exemplary. We would heartily recommend Conifers Nursing Home to anyone who wishes their loved one to be cared for with dignity, consideration and professionalism and we cannot thank them enough for their kindness and consideration to her and to our family.
09 January 2023
Thanks so much to everyone at The Conifers, we were so lucky that social services allocated my mum to this home, under extremely difficult circumstances on Christmas Eve of all days! As soon as we went inside it was immediately obvious how clean and comfortable it looked. Mum settled in very quickly, despite her Alzheimers, and water infection, which can usually upset her if things change. But I've got to say, the staff here are incredible and I'm so, so grateful to know she's cared for and loved as if she's one of their family. Having visited a number of care and nursing homes, I say this is at the top of my list. Well done all of you and a huge thank you.