Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for St Mary's Nursing Home

stars
stars 30 June 2021
Our Mum went into St. Mary's 10-months ago, during the lockdown. Because of all the restrictions and safety guidelines, we have not been able to visit Mum as much as we would have liked. However, the caring staff at St Mary's have done an absolutely amazing job of keeping the whole family up to date with Mum's care. The organisational work that the activities coordinators have achieved has been fantastic. They have organised Skype calls, video calls, outdoor and indoor visits (following all the safety guidelines), a truly monumental task. We, as a family, are extremely grateful. I have been involved in the Zoom meetings with the care team and the clinical commissioning group and been able to have an input in discussions about Mum's continuing care. We are very happy with the care, love and attention Mum has received from everyone at St Mary's. Mum seems very content and happy, and we couldn't ask for more. On behalf of all the family, we would like to say a big thank you.
Review from Suzanne M (Daughter of Resident/Service User)