Submit a Review for Park Lane Care Home
Park Lane, Knypersley, Stoke-on-Trent, ST8 7BG
View Full Details of Park Lane Care HomeLatest Reviews for Park Lane Care Home
11 February 2025
Fantastic home, very welcoming from the get go, care is second to none. Feel very at ease knowing my elderly uncle is in great hands, and is settling well. Nothing is ever too much trouble, thank you Park Lane Care Home.
06 June 2024
My mother is a resident and is looked after with dignity by the supportive carers and staff of Park Lane. She particularly enjoys the time spent having fun playing games, quizzes and listening to music. She unfortunately can't see the television due to cataracts, but is not bothered by this. She is happy overall but in reality would love to be in her own home.
06 June 2024
My mum has been in Park Lane now for over four years and the support along with the amazing kindness that my mum receives from all the staff is outstanding. Everybody from the care staff, cleaners, and maintenance staff always makes us feel welcome and keep us fully informed of Mum's well-being at all times which is reassuring. The home is always very clean and nothing is too much trouble. What I like the most is the staff are always happy and smiling when they talk to the residents and if they see that Mum is upset they take time to sit and comfort her. Thanks Park Lane you truly are a wonderful place.
06 June 2024
My dad has been at Park Lane now for a number of years. The staff at his nursing home are second to none. They cater not just to his physical needs, but also have encouraged him to spend more time amongst the other residents to provide him with plenty of stimulation. This is something that he was initially quite reluctant to do, but with their care and support, he now enjoys and it has really enriched his life. Huge thanks to you all.
15 May 2024
The care I have been given has been life-saving.
15 May 2024
The service that my nan receives from all the staff is outstanding, the staff are always helpful, and understanding as she can be difficult at times. I would always recommend this home as I have done several times.
08 May 2024
We went to visit our relative on her birthday. She was tucking into her lunch. She was happy, relaxed and very chatty. She looked well and was dressed well. The care staff made us feel very welcome and the other residents looked well cared for and comfortable. They were all enjoying a 'movie' afternoon with well-known movies being shown.
05 April 2024
My mum joined Park Lane Home in Jan 2024 and they have been fantastic, my mum settled straight away, and the staff are very friendly and helpful. They let us use the conservatory for her Birthday in February so we could have a small family party for her, she seems settled and happy which has made the heartbreaking decision of putting her in a home much more bearable.
07 March 2024
My dad has been in Park Lane Care Home for around three months now and the improvement we have seen from him is brilliant and it's all down to the staff and management. At Park Lane, nothing is too much trouble, it is very clean and welcoming. When you arrive, you are met by wonderful staff. The rooms are cleaned daily, the food is of the highest quality and there is always something going on to keep the residents entertained. Thanks, Park Lane, for making my dad smile again.
29 February 2024
What can I say - this place is absolutely amazing. Friendly staff, excellent care for my dad. As a family, we couldn’t have wished for a better place. Since moving here my dad is now a different person, it’s so nice to see a smile back on his face. Can’t thank you all enough.
21 December 2023
A lovely place for my mum to stay. Very happy with the staff levels and care taken. Activities are brilliant and participation of family is welcome. Would just like to see items like glasses and hearing aids looked for more often as these are very useful for my mum. Thanks for the support and help.
21 December 2023
My husband has been treated with great dignity, kindness and consideration throughout and his needs are met when necessary, quickly and efficiently. I have attended many activities at the home and I feel that not only my husband has enjoyed them but so have I and all of the other residents. I would definitely recommend this care home as an efficient and friendly place to be.
21 December 2023
Mum is very settled and seems quite content. The staff are lovely with her and she responded with a smile apart from trying to get her to have her nails done! She can get quite grumpy! I can't comment on the food as I have never tried it and don't usually visit during meal times. However, drinks are provided very regularly.
09 November 2023
My mother has been a resident at Park Lane Care Home for four years. In that time we have had no cause for complaint of any kind. The staff at Park Lane are excellent, always a smile, always welcoming, and nothing is too much trouble for them with both residents and their families. The home itself is always welcoming, always spotlessly clean. Residents' rooms are also clean and tidy, with personal touches pertinent to the resident. I have no hesitation when recommending Park Lane Care Home to anyone.
02 November 2023
Staff are always very helpful when we visit or telephone. My aunt has always had the best care and attention when she has felt unwell. Excellent service provided. When she needs hospital appointments or visits.
24 August 2023
Park Lane Nursing Home is a very caring environment that has enabled my father to be cared for with love and compassion for his nursing conditions. Every one of the team in this nursing home are caring, friendly, and thoughtful, and I appreciate all the help that they have given to my father and his wider family. Thank you.
25 May 2023
I know that Mum was very well looked after, she would have told me when home, but she had nothing but praise for the staff and how well looked after and most of all she loves her food and says it was lovely so if she is happy we are happy. She is happy to go back.
11 May 2023
I always find the staff very attentive and my auntie is always well looked after and in good spirits when I visit.
14 September 2022
Park Lane Care Home is not only outstanding in its care for the residents, recently, my father, a resident at the home discovered through a wonderful quirk of fate, that he had a sister. I contacted Park Lane and asked if it would be at all possible for them to accommodate a meeting for the newly found siblings. They were more than happy for the meeting to take place. Over the course of three days, all the staff made us all extremely welcome, providing us all with an abundance of refreshments and privacy. A huge thanks to all the staff for the kind and warm reception we received. The whole family will always be eternally grateful for their kindness and understanding during this emotional time.
18 August 2022
My mum became a resident in Park Lane Care Home at the end of May. Along with Carers, I had cared for her in her own home since my Dad passed away in May 2019. I reluctantly agreed that I could no longer manage mum at home as her mobility has diminished so much. Mum is happy in her new surroundings. The care staff and nurses are attentive, dedicated and treat mum with the respect and dignity that she deserves. I am pleased to say that she has settled well, absolutely loves the food, and I am confident that she is safe and secure. Mum's room is comfortable and clean and has a lovely view from the window towards Biddulph Moor. The staff had made the transition for me as well as mum very smooth and I am grateful for their care and support. As mum becomes more confident, I am hopeful that she will engage in the activities that are on offer to a greater degree. She was taken out to lunch a few weeks ago and had a wonderful time. Thank you to everyone.
Latest Reviews for Park Lane Care Home
11 February 2025
Fantastic home, very welcoming from the get go, care is second to none. Feel very at ease knowing my elderly uncle is in great hands, and is settling well. Nothing is ever too much trouble, thank you Park Lane Care Home.
06 June 2024
My mother is a resident and is looked after with dignity by the supportive carers and staff of Park Lane. She particularly enjoys the time spent having fun playing games, quizzes and listening to music. She unfortunately can't see the television due to cataracts, but is not bothered by this. She is happy overall but in reality would love to be in her own home.
06 June 2024
My mum has been in Park Lane now for over four years and the support along with the amazing kindness that my mum receives from all the staff is outstanding. Everybody from the care staff, cleaners, and maintenance staff always makes us feel welcome and keep us fully informed of Mum's well-being at all times which is reassuring. The home is always very clean and nothing is too much trouble. What I like the most is the staff are always happy and smiling when they talk to the residents and if they see that Mum is upset they take time to sit and comfort her. Thanks Park Lane you truly are a wonderful place.
06 June 2024
My dad has been at Park Lane now for a number of years. The staff at his nursing home are second to none. They cater not just to his physical needs, but also have encouraged him to spend more time amongst the other residents to provide him with plenty of stimulation. This is something that he was initially quite reluctant to do, but with their care and support, he now enjoys and it has really enriched his life. Huge thanks to you all.
15 May 2024
The care I have been given has been life-saving.
15 May 2024
The service that my nan receives from all the staff is outstanding, the staff are always helpful, and understanding as she can be difficult at times. I would always recommend this home as I have done several times.
08 May 2024
We went to visit our relative on her birthday. She was tucking into her lunch. She was happy, relaxed and very chatty. She looked well and was dressed well. The care staff made us feel very welcome and the other residents looked well cared for and comfortable. They were all enjoying a 'movie' afternoon with well-known movies being shown.
05 April 2024
My mum joined Park Lane Home in Jan 2024 and they have been fantastic, my mum settled straight away, and the staff are very friendly and helpful. They let us use the conservatory for her Birthday in February so we could have a small family party for her, she seems settled and happy which has made the heartbreaking decision of putting her in a home much more bearable.
07 March 2024
My dad has been in Park Lane Care Home for around three months now and the improvement we have seen from him is brilliant and it's all down to the staff and management. At Park Lane, nothing is too much trouble, it is very clean and welcoming. When you arrive, you are met by wonderful staff. The rooms are cleaned daily, the food is of the highest quality and there is always something going on to keep the residents entertained. Thanks, Park Lane, for making my dad smile again.
29 February 2024
What can I say - this place is absolutely amazing. Friendly staff, excellent care for my dad. As a family, we couldn’t have wished for a better place. Since moving here my dad is now a different person, it’s so nice to see a smile back on his face. Can’t thank you all enough.
21 December 2023
A lovely place for my mum to stay. Very happy with the staff levels and care taken. Activities are brilliant and participation of family is welcome. Would just like to see items like glasses and hearing aids looked for more often as these are very useful for my mum. Thanks for the support and help.
21 December 2023
My husband has been treated with great dignity, kindness and consideration throughout and his needs are met when necessary, quickly and efficiently. I have attended many activities at the home and I feel that not only my husband has enjoyed them but so have I and all of the other residents. I would definitely recommend this care home as an efficient and friendly place to be.
21 December 2023
Mum is very settled and seems quite content. The staff are lovely with her and she responded with a smile apart from trying to get her to have her nails done! She can get quite grumpy! I can't comment on the food as I have never tried it and don't usually visit during meal times. However, drinks are provided very regularly.
09 November 2023
My mother has been a resident at Park Lane Care Home for four years. In that time we have had no cause for complaint of any kind. The staff at Park Lane are excellent, always a smile, always welcoming, and nothing is too much trouble for them with both residents and their families. The home itself is always welcoming, always spotlessly clean. Residents' rooms are also clean and tidy, with personal touches pertinent to the resident. I have no hesitation when recommending Park Lane Care Home to anyone.
02 November 2023
Staff are always very helpful when we visit or telephone. My aunt has always had the best care and attention when she has felt unwell. Excellent service provided. When she needs hospital appointments or visits.
24 August 2023
Park Lane Nursing Home is a very caring environment that has enabled my father to be cared for with love and compassion for his nursing conditions. Every one of the team in this nursing home are caring, friendly, and thoughtful, and I appreciate all the help that they have given to my father and his wider family. Thank you.
25 May 2023
I know that Mum was very well looked after, she would have told me when home, but she had nothing but praise for the staff and how well looked after and most of all she loves her food and says it was lovely so if she is happy we are happy. She is happy to go back.
11 May 2023
I always find the staff very attentive and my auntie is always well looked after and in good spirits when I visit.
14 September 2022
Park Lane Care Home is not only outstanding in its care for the residents, recently, my father, a resident at the home discovered through a wonderful quirk of fate, that he had a sister. I contacted Park Lane and asked if it would be at all possible for them to accommodate a meeting for the newly found siblings. They were more than happy for the meeting to take place. Over the course of three days, all the staff made us all extremely welcome, providing us all with an abundance of refreshments and privacy. A huge thanks to all the staff for the kind and warm reception we received. The whole family will always be eternally grateful for their kindness and understanding during this emotional time.
18 August 2022
My mum became a resident in Park Lane Care Home at the end of May. Along with Carers, I had cared for her in her own home since my Dad passed away in May 2019. I reluctantly agreed that I could no longer manage mum at home as her mobility has diminished so much. Mum is happy in her new surroundings. The care staff and nurses are attentive, dedicated and treat mum with the respect and dignity that she deserves. I am pleased to say that she has settled well, absolutely loves the food, and I am confident that she is safe and secure. Mum's room is comfortable and clean and has a lovely view from the window towards Biddulph Moor. The staff had made the transition for me as well as mum very smooth and I am grateful for their care and support. As mum becomes more confident, I am hopeful that she will engage in the activities that are on offer to a greater degree. She was taken out to lunch a few weeks ago and had a wonderful time. Thank you to everyone.