Submit a Review for The Old Vicarage Nursing Home
751/753 High Street, Goldenhill, Stoke-on-Trent, ST6 5RD
View Full Details of The Old Vicarage Nursing HomeLatest Reviews for The Old Vicarage Nursing Home
18 March 2025
Very lovely nursing home very welcoming staff always went above and beyond in the care they gave we were kept well informed with all the information we needed, very clean and tidy, the management were always happy to help with any questions and queries in a fast and efficient way.
26 September 2024
Our 57-year-old brother was transferred to The Old Vicarage from our local hospital. We had a look around before we made our decision and were warmly welcomed by the nurse in charge and the team. Our brother received 10 weeks nursing care, a number of which encompassed end-of-life care. The whole team were kind, caring and compassionate towards not only our brother but to us as a family and his friends too. It was an anxious time all round and the management took the time to listen and respond to our queries. We could not have asked for better care in his last few days when we remained with him day and night. We are truly grateful, thank you. We were aware of an activity programme but our brother was too poorly to participate so unable to rate.
25 September 2024
The staff are very kind and support me with all my needs. I feel well looked after and safe. I would prefer to be at home but I cannot look after myself. I see the manager everyday and she checks that I have everything I need. The food is really nice, especially the cakes. My room is small but is ok. I can put my photographs up.
15 May 2024
I have been here for a couple of weeks. The staff are very kind and help me. The home is beautiful and very clean. I am happy here.
14 May 2024
Very pleased with all the staff and the home.
03 May 2024
My mam went to The Old Vicarage in her final week of her life. I’m a gypsy who lived in Goldenhill all my life our family came night and day to be with my mam in her final days. I stayed with my mam the staff went above and beyond nothing was too much trouble for them. I could not possibly thank the staff enough, the home had a beautiful homely feeling to it. All staff deserve medals for being so kind to everyone who came through their door. Best care home I've ever been in, beautiful friendly staff they couldn't do enough for all my family to help us deal with the loss of my mam. I will be going in this week thank you all so very much. Best of the best.
27 November 2023
This home was chosen by the hospital and is out of the area I know. It was chosen because it could meet the very specific needs of my mother. I have discovered that members of management and staff are always friendly and welcoming. They respond immediately to any query or concern I have and are always kind and understanding as well as supportive. I am kept fully informed by them and they telephone me immediately that there is something that I need to be told about. My mother is treated extremely well, with respect and cheerfulness, even when she is very challenging. I appreciate the way all members of staff speak to her. They have taken time to get to know her and sometimes ask me questions about the people she mentions so that they understand who she is talking about. During the months that my mother has lived there, the environment has been considerably upgraded and it is welcoming, bright and cheerful. It is always clean. I am very happy that she was placed there.
09 October 2023
We found the old Vicarage Nursing Home to be all we could ask for when caring for our brother-in-law who was a patient for six months receiving palliative care. The care provided by the staff was exceptional. They made sure all his needs were met during this difficult time with cheerfulness kindness and understanding. The manager was always available to talk to us when we had questions to ask. A special mention to the office supervisor whose compassion and helpfulness shone through on some very difficult days.
07 September 2023
I have always been impressed by the staff and management regarding the care and support that they have given to my friend. He is very happy here and says that he is very comfortable too. I would have no reservations in recommending you to anyone else.
21 July 2023
I would like to thank all of the caring staff for looking after my Mother. I have seen most of them during my visits to the home over the past few months and they have all shown care and compassion for us both, it gives me great comfort knowing that my mum is in good hands when I'm not there. Last weekend when I visited the home I was greeted by her carer telling me that my mum was in the upstairs lounge. One carer had styled my mum's hair which was a great surprise to see her looking so good chatting and enjoying a chat with the other residents. This is the first time that I have visited when my mum was dressed and out of bed.
19 April 2023
The staff are excellent, nothing is ever too much trouble. They do a very good job under some difficult circumstances. The dementia building needs the rooms brought up to date, should be all laminate flooring, not carpet. I do understand the difficulties and cost of this and the cleaning but feel sure it would improve things. I notice some decorating has started and you may already have this in hand, just my opinion.
09 March 2023
The care my husband received at the home was second to none. The staff are friendly and helpful and I cannot fault the care and passion shown by all of the team. The home is clean and provided comfort for my husband and family during his short stay.
27 January 2023
My wife was recently transferred from another nursing home due to its closure. Her room here is much smaller and just about adequate. It is sometimes difficult to move a chair down between the bed and the outside wall when she is facing in that direction.
27 January 2023
The care of my brother was excellent. The home is very clean and modern. The staff were always friendly and very helpful.
09 August 2022
The staff are very good, very helpful and very caring. The home is very clean and nothing is too much trouble for the staff. Well organised in every way.
09 August 2022
My Aunt has been here for two weeks and during this time she has received excellent care from the staff. Aunty says the food is excellent and the home is very clean and nothing is too much trouble for the staff when Aunty requires anything. Well organised in every way. Well done to all staff.
03 February 2022
My husband was admitted to The Old Vicarage Nursing Home for palliative care. We were taken immediately by the sweet smell as we went to review the home. It was also spotless and the staff were absolutely fantastic. I cannot say enough about it.
28 January 2022
The team provided excellent care for my elderly mother who was in the last weeks of her life. She was well cared for, kept very comfortable and spotlessly clean. We will be forever grateful for the care and compassion shown to my lovely Mum and us, her family during this sad time. The staff were lovely to my Mum and we will never forget them and what they did for us. Thank you so much.
10 January 2022
Not able to get a full opinion as only allowed 30 minutes visit, due to covid. Mother was able to talk and make sense before covid so able to keep an eye and sort problems out for her, if any. She is now unable to tell me what is going on due to her illness, so I have to make observations in my short visit, which is not ideal.
16 December 2021
My mom has been happy here and I am happy with the care they provide for her. As long as Mom is kept comfortable and safe and her wishes are followed, I am happy. All the staff seem very pleasant to Mom and our family members.
Latest Reviews for The Old Vicarage Nursing Home
18 March 2025
Very lovely nursing home very welcoming staff always went above and beyond in the care they gave we were kept well informed with all the information we needed, very clean and tidy, the management were always happy to help with any questions and queries in a fast and efficient way.
26 September 2024
Our 57-year-old brother was transferred to The Old Vicarage from our local hospital. We had a look around before we made our decision and were warmly welcomed by the nurse in charge and the team. Our brother received 10 weeks nursing care, a number of which encompassed end-of-life care. The whole team were kind, caring and compassionate towards not only our brother but to us as a family and his friends too. It was an anxious time all round and the management took the time to listen and respond to our queries. We could not have asked for better care in his last few days when we remained with him day and night. We are truly grateful, thank you. We were aware of an activity programme but our brother was too poorly to participate so unable to rate.
25 September 2024
The staff are very kind and support me with all my needs. I feel well looked after and safe. I would prefer to be at home but I cannot look after myself. I see the manager everyday and she checks that I have everything I need. The food is really nice, especially the cakes. My room is small but is ok. I can put my photographs up.
15 May 2024
I have been here for a couple of weeks. The staff are very kind and help me. The home is beautiful and very clean. I am happy here.
14 May 2024
Very pleased with all the staff and the home.
03 May 2024
My mam went to The Old Vicarage in her final week of her life. I’m a gypsy who lived in Goldenhill all my life our family came night and day to be with my mam in her final days. I stayed with my mam the staff went above and beyond nothing was too much trouble for them. I could not possibly thank the staff enough, the home had a beautiful homely feeling to it. All staff deserve medals for being so kind to everyone who came through their door. Best care home I've ever been in, beautiful friendly staff they couldn't do enough for all my family to help us deal with the loss of my mam. I will be going in this week thank you all so very much. Best of the best.
27 November 2023
This home was chosen by the hospital and is out of the area I know. It was chosen because it could meet the very specific needs of my mother. I have discovered that members of management and staff are always friendly and welcoming. They respond immediately to any query or concern I have and are always kind and understanding as well as supportive. I am kept fully informed by them and they telephone me immediately that there is something that I need to be told about. My mother is treated extremely well, with respect and cheerfulness, even when she is very challenging. I appreciate the way all members of staff speak to her. They have taken time to get to know her and sometimes ask me questions about the people she mentions so that they understand who she is talking about. During the months that my mother has lived there, the environment has been considerably upgraded and it is welcoming, bright and cheerful. It is always clean. I am very happy that she was placed there.
09 October 2023
We found the old Vicarage Nursing Home to be all we could ask for when caring for our brother-in-law who was a patient for six months receiving palliative care. The care provided by the staff was exceptional. They made sure all his needs were met during this difficult time with cheerfulness kindness and understanding. The manager was always available to talk to us when we had questions to ask. A special mention to the office supervisor whose compassion and helpfulness shone through on some very difficult days.
07 September 2023
I have always been impressed by the staff and management regarding the care and support that they have given to my friend. He is very happy here and says that he is very comfortable too. I would have no reservations in recommending you to anyone else.
21 July 2023
I would like to thank all of the caring staff for looking after my Mother. I have seen most of them during my visits to the home over the past few months and they have all shown care and compassion for us both, it gives me great comfort knowing that my mum is in good hands when I'm not there. Last weekend when I visited the home I was greeted by her carer telling me that my mum was in the upstairs lounge. One carer had styled my mum's hair which was a great surprise to see her looking so good chatting and enjoying a chat with the other residents. This is the first time that I have visited when my mum was dressed and out of bed.
19 April 2023
The staff are excellent, nothing is ever too much trouble. They do a very good job under some difficult circumstances. The dementia building needs the rooms brought up to date, should be all laminate flooring, not carpet. I do understand the difficulties and cost of this and the cleaning but feel sure it would improve things. I notice some decorating has started and you may already have this in hand, just my opinion.
09 March 2023
The care my husband received at the home was second to none. The staff are friendly and helpful and I cannot fault the care and passion shown by all of the team. The home is clean and provided comfort for my husband and family during his short stay.
27 January 2023
My wife was recently transferred from another nursing home due to its closure. Her room here is much smaller and just about adequate. It is sometimes difficult to move a chair down between the bed and the outside wall when she is facing in that direction.
27 January 2023
The care of my brother was excellent. The home is very clean and modern. The staff were always friendly and very helpful.
09 August 2022
The staff are very good, very helpful and very caring. The home is very clean and nothing is too much trouble for the staff. Well organised in every way.
09 August 2022
My Aunt has been here for two weeks and during this time she has received excellent care from the staff. Aunty says the food is excellent and the home is very clean and nothing is too much trouble for the staff when Aunty requires anything. Well organised in every way. Well done to all staff.
03 February 2022
My husband was admitted to The Old Vicarage Nursing Home for palliative care. We were taken immediately by the sweet smell as we went to review the home. It was also spotless and the staff were absolutely fantastic. I cannot say enough about it.
28 January 2022
The team provided excellent care for my elderly mother who was in the last weeks of her life. She was well cared for, kept very comfortable and spotlessly clean. We will be forever grateful for the care and compassion shown to my lovely Mum and us, her family during this sad time. The staff were lovely to my Mum and we will never forget them and what they did for us. Thank you so much.
10 January 2022
Not able to get a full opinion as only allowed 30 minutes visit, due to covid. Mother was able to talk and make sense before covid so able to keep an eye and sort problems out for her, if any. She is now unable to tell me what is going on due to her illness, so I have to make observations in my short visit, which is not ideal.
16 December 2021
My mom has been happy here and I am happy with the care they provide for her. As long as Mom is kept comfortable and safe and her wishes are followed, I am happy. All the staff seem very pleasant to Mom and our family members.