Submit a Review for Bankwood Care Home
Duffield Bank, Duffield, Belper, DE56 4BG
View Full Details of Bankwood Care HomeLatest Reviews for Bankwood Care Home
21 February 2025
I have nothing but the highest praise for Bankwood where my Dad is currently a resident and has been for the last couple of years. My Grandma was also a resident, over a decade ago and the fact that many of the staff including, the manager are still the same today, I think speaks for itself. The facilities (rooms, communal areas and meals) are excellent and the highest regard is given to making it as homely as possible and responding to the residents individual preferences. It is always immaculately clean and tidy but also decorated (with creative activities done by the residents) for festivals and celebrations. The many visits and visitors also keep residents engagement and well-being high at all times. All of the staff are amazing- more like a family and they treat residents (and their families) with dignity, warmth and care at all times-the lovely relationships are plain to see during every visit. Bankwood have given me so much care and support over the years for which I am truly grateful.
19 February 2025
The home is perfect. I'm very happy here. The staff are kind, thoughtful and helpful. The food is brilliant, I enjoy every meal.
13 February 2025
An excellent care home in all respects. Staff are very caring, helpful and friendly at all times. The meals are of a very high standard indeed.
12 February 2025
Lovely, helpful management and staff. Try their best to see that the residents are happy and well cared for. Residents can mix easily and make lots of new friends and also get involved in activities together and go on outings from time to time. Would fully recommend it for peace of mind if required for your relatives.
03 February 2025
Bankwood Care Home is, as far as my husband is concerned, a home from home into which he has settled very well indeed. He loves it! As far as we are both concerned, the care is exemplary - kind, considerate, thoughtful and efficient. Residents' social well-being is very much considered and many activities are offered, if required. Singers, pianists, other musicians provide regular entertainment. Festivals, such as Divali, Christmas, New Year, Burns Night, Chinese New Year and the like. are celebrated, public rooms being decorated accordingly. There is a hairdressing salon, a quiet lounge, a conservatory and a large lounge, as well as an attractive dining room. Currently, there is much going on with refurbishing the interior public and private spaces, including the renovation of a Victorian room, previously partitioned off, now restored and retaining many of the original features, which will provide additional lounge space. The views from Bankwood are spectacular!
03 February 2025
The management and staff of Bankwood Care Home are always so helpful to us. We recently organised a surprise birthday party for our stepmum and one member of staff, in particular, and the staff put it all together for us, going out to buy all the food and cake, through to setting up the room with balloons. Our stepmum was very happy and emotional at the party, it made her day and thanks, almost entirely, to the staff at Bankwood who made this possible.
31 January 2025
My mum has been a resident at Bankwood Care Home since July 2022 after having a stroke. The care from all the staff is of the highest standard. They all work together, as a team, turning their hands to whatever they see needs attention at the time. All the residents look happy, cared for and it's like one big happy family. My mum is very happy here and she always tells how she is treated with care, respect and dignity at all times by all the staff. One of the most difficult tasks you will ever have to face is choosing a care home for your loved one.
31 January 2025
Bankwood Care Home is an excellent care home with a real family atmosphere. The staff are caring and work well as a team. Residents are treated with respect and dignity. There is a varying programme of social activities and occasional outings that residents can become involved in according to their wishes. As a visitor, I always feel welcome.
31 January 2025
My mother has been in Bankwood Care Home, Duffield for the last two years and from day one, the care and attention offered by the Duffield team to my mother has been exceptional. From the care home manager, the nursing team, carers, kitchen staff, admin, laundry staff, the hairdresser, exceptional. Equally important is the manner that the care is given, it is relational, personable and professional. Bankwood provides an excellent facility not only for the residents but for their family members to.
31 January 2025
Fantastic staff go above and beyond with their residents. They have taken great care of my mum, making sure she is well looked after and cared for. Always keep you informed if anything happening at the home or activities that are taking place. The staff are all friendly and nothing is too much trouble. I totally trust the welfare of my mum with their great staff and are fantastic with dementia and Alzheimer's patients. I would like to thank them for all their care in making me Feel confident that my mum is looked after and even thriving in her environment.
31 January 2025
My mum receives excellent person-centred care from wonderful people. The food is amazing, well-planned and nutritious with lots of options and treats. There are lots of activities for people to keep them engaged and the environment of the home, it's beautiful both outside and in.
31 January 2025
My experience with HC-One, Bankwood Care Home, could not be better. The manager and staff are always polite and helpful. I have found them so friendly and thoughtful. Mum's health is monitored daily. She can have her hair cut, feet attended to by the chiropodist, nurse and doctor. The most important person, that is my mother, always says everyone is so kind, even when she is not at her best in the morning. Mum says the food is good and she enjoys all the entertainment in the home, plus the visit in the home's bus to garden centres are most enjoyable. Mum says this is my home, I live here. If anyone asked her, she would tell you she is happy. I must admit, I am very happy with all the treatment Mum receives and have already recommended Bankwood to my friends.
23 September 2024
Short-staffed. Kind staff. Food and drink very good. Happy with events, very enjoyable.
30 August 2024
I like the staff and I am happy here.
02 July 2024
The home is lovely.
16 May 2024
Hugely positive experience; my Dad (96) told me ‘I'm happy here’, his individual needs being catered for perfectly. A creature of habit, he had his settled spot in a calm conservatory atmosphere with his books close at hand and handily located close to his room. Wonderful team ethos, everyone chips in and relates to the residents; special mention to the entertainment staff, who laid on massively creative activities which, given Dad's fading memory, often only came to light via photos in the Bankwood newsletter.
10 January 2024
When my father arrived here he had been left in bed by the previous care providers, within 24 hours he had his nails cut (podiatrist), hair cut, bathed and was sat out in a bucket chair. He had not been able to feed himself but within days he can now feed himself independently. All the staff here treat every resident with respect and love. Their dignity is always maintained and there is a real sense of home. All the staff are incredibly hardworking but never rush their time with the residents or their relatives.
05 January 2024
The change in my relative's health and happiness since she went to Bankwood has been remarkable. From the first day to now, the staff have been kind, considerate and caring when dealing with my relative. My relative has many medical needs and is bed-bound, but this does not stop the staff from getting my relative out of bed at every opportunity to socialise and attend events (which are many) within the home. We could not have wished for a better, more caring home for our relative to live in.
29 December 2023
All good, thank you very much.
12 December 2023
My dad came for a seven-day respite, and this was the first time he had been in any home. He couldn't have stayed anywhere better. He loved his stay and could only praise everything about it.
Latest Reviews for Bankwood Care Home
21 February 2025
I have nothing but the highest praise for Bankwood where my Dad is currently a resident and has been for the last couple of years. My Grandma was also a resident, over a decade ago and the fact that many of the staff including, the manager are still the same today, I think speaks for itself. The facilities (rooms, communal areas and meals) are excellent and the highest regard is given to making it as homely as possible and responding to the residents individual preferences. It is always immaculately clean and tidy but also decorated (with creative activities done by the residents) for festivals and celebrations. The many visits and visitors also keep residents engagement and well-being high at all times. All of the staff are amazing- more like a family and they treat residents (and their families) with dignity, warmth and care at all times-the lovely relationships are plain to see during every visit. Bankwood have given me so much care and support over the years for which I am truly grateful.
19 February 2025
The home is perfect. I'm very happy here. The staff are kind, thoughtful and helpful. The food is brilliant, I enjoy every meal.
13 February 2025
An excellent care home in all respects. Staff are very caring, helpful and friendly at all times. The meals are of a very high standard indeed.
12 February 2025
Lovely, helpful management and staff. Try their best to see that the residents are happy and well cared for. Residents can mix easily and make lots of new friends and also get involved in activities together and go on outings from time to time. Would fully recommend it for peace of mind if required for your relatives.
03 February 2025
Bankwood Care Home is, as far as my husband is concerned, a home from home into which he has settled very well indeed. He loves it! As far as we are both concerned, the care is exemplary - kind, considerate, thoughtful and efficient. Residents' social well-being is very much considered and many activities are offered, if required. Singers, pianists, other musicians provide regular entertainment. Festivals, such as Divali, Christmas, New Year, Burns Night, Chinese New Year and the like. are celebrated, public rooms being decorated accordingly. There is a hairdressing salon, a quiet lounge, a conservatory and a large lounge, as well as an attractive dining room. Currently, there is much going on with refurbishing the interior public and private spaces, including the renovation of a Victorian room, previously partitioned off, now restored and retaining many of the original features, which will provide additional lounge space. The views from Bankwood are spectacular!
03 February 2025
The management and staff of Bankwood Care Home are always so helpful to us. We recently organised a surprise birthday party for our stepmum and one member of staff, in particular, and the staff put it all together for us, going out to buy all the food and cake, through to setting up the room with balloons. Our stepmum was very happy and emotional at the party, it made her day and thanks, almost entirely, to the staff at Bankwood who made this possible.
31 January 2025
My mum has been a resident at Bankwood Care Home since July 2022 after having a stroke. The care from all the staff is of the highest standard. They all work together, as a team, turning their hands to whatever they see needs attention at the time. All the residents look happy, cared for and it's like one big happy family. My mum is very happy here and she always tells how she is treated with care, respect and dignity at all times by all the staff. One of the most difficult tasks you will ever have to face is choosing a care home for your loved one.
31 January 2025
Bankwood Care Home is an excellent care home with a real family atmosphere. The staff are caring and work well as a team. Residents are treated with respect and dignity. There is a varying programme of social activities and occasional outings that residents can become involved in according to their wishes. As a visitor, I always feel welcome.
31 January 2025
My mother has been in Bankwood Care Home, Duffield for the last two years and from day one, the care and attention offered by the Duffield team to my mother has been exceptional. From the care home manager, the nursing team, carers, kitchen staff, admin, laundry staff, the hairdresser, exceptional. Equally important is the manner that the care is given, it is relational, personable and professional. Bankwood provides an excellent facility not only for the residents but for their family members to.
31 January 2025
Fantastic staff go above and beyond with their residents. They have taken great care of my mum, making sure she is well looked after and cared for. Always keep you informed if anything happening at the home or activities that are taking place. The staff are all friendly and nothing is too much trouble. I totally trust the welfare of my mum with their great staff and are fantastic with dementia and Alzheimer's patients. I would like to thank them for all their care in making me Feel confident that my mum is looked after and even thriving in her environment.
31 January 2025
My mum receives excellent person-centred care from wonderful people. The food is amazing, well-planned and nutritious with lots of options and treats. There are lots of activities for people to keep them engaged and the environment of the home, it's beautiful both outside and in.
31 January 2025
My experience with HC-One, Bankwood Care Home, could not be better. The manager and staff are always polite and helpful. I have found them so friendly and thoughtful. Mum's health is monitored daily. She can have her hair cut, feet attended to by the chiropodist, nurse and doctor. The most important person, that is my mother, always says everyone is so kind, even when she is not at her best in the morning. Mum says the food is good and she enjoys all the entertainment in the home, plus the visit in the home's bus to garden centres are most enjoyable. Mum says this is my home, I live here. If anyone asked her, she would tell you she is happy. I must admit, I am very happy with all the treatment Mum receives and have already recommended Bankwood to my friends.
23 September 2024
Short-staffed. Kind staff. Food and drink very good. Happy with events, very enjoyable.
30 August 2024
I like the staff and I am happy here.
02 July 2024
The home is lovely.
16 May 2024
Hugely positive experience; my Dad (96) told me ‘I'm happy here’, his individual needs being catered for perfectly. A creature of habit, he had his settled spot in a calm conservatory atmosphere with his books close at hand and handily located close to his room. Wonderful team ethos, everyone chips in and relates to the residents; special mention to the entertainment staff, who laid on massively creative activities which, given Dad's fading memory, often only came to light via photos in the Bankwood newsletter.
10 January 2024
When my father arrived here he had been left in bed by the previous care providers, within 24 hours he had his nails cut (podiatrist), hair cut, bathed and was sat out in a bucket chair. He had not been able to feed himself but within days he can now feed himself independently. All the staff here treat every resident with respect and love. Their dignity is always maintained and there is a real sense of home. All the staff are incredibly hardworking but never rush their time with the residents or their relatives.
05 January 2024
The change in my relative's health and happiness since she went to Bankwood has been remarkable. From the first day to now, the staff have been kind, considerate and caring when dealing with my relative. My relative has many medical needs and is bed-bound, but this does not stop the staff from getting my relative out of bed at every opportunity to socialise and attend events (which are many) within the home. We could not have wished for a better, more caring home for our relative to live in.
29 December 2023
All good, thank you very much.
12 December 2023
My dad came for a seven-day respite, and this was the first time he had been in any home. He couldn't have stayed anywhere better. He loved his stay and could only praise everything about it.