16 Queens Drive, Ilkeston, DE7 5GR
View Full Details of The Cedars and Larches Care HomeThe staff at cedars are so kind and friendly they make you feel like you are part of the family. The rooms are clean and tidy, everyone is so looked after, and are very entertained and the food looks excellent and tasty, I cannot recommend this care home enough, thanks for everything you do above and beyond.
Found the staff at The Cedars and Larches Care Home to be very nice, friendly, very helpful and professional. The premises are clean and well-kept.
I'm very pleased with the care my mother is receiving as all of the staff are very competent and spend time caring for her, her every need has been met up to date. I would highly recommend the nursing home.
Very warm and welcoming environment, all the staff are very friendly, couldn't have asked for more from the very start of my mum's care. Would highly recommend to anyone needing the level of nursing care my mum requires.
I have dealt with The Cedars through having both my father and two aunties as residents. I found being a purpose-built home in an excellent central position, easy for visitors to get to was an excellent choice. The staff were brilliant, senior management and admin were very efficient, the entertainment team provided many activities for residents while the care staff were both friendly and caring. In my opinion the best care home in the area.
Always helpful, entertaining and engaging with my grandad and keeping him active whilst being patient for all the people at the home. I understand because of granddads illness at times he can be testing.
The staff are always pleasant and my husband adores most of them and classes the Cedars as his home. One young man not on the care team always seems to go above and beyond to make sure the residents are happy, sitting with them and helping with feeds etc.
Aside from my mum's medical and health conditions it is a pleasure to come and visit my mum. The Cedars and Larches Care Home staff are always friendly and helpful and are always present. The home is clean and tidy. My mum's health conditions sometime mean she is not settled but she is always well dressed and clean. I never leave the home fearing for my mum's safety.
I can’t praise all the staff enough management, senior care, all carers, nursing, entertainment staff, cleaners, maintenance, and chefs all. There isn’t a time I haven’t arrived and been greeted with a smile and kind words for me as well as Dad. He is happy and well cared for and definitely fed well, my dad has never been a big mixer but there isn’t a time when he isn’t involved now crafts (not his favourite) but ball games, singing, gardening, dancing and the main thing he always has a smile. Thank you all.
I just want to say what a wonderful home-from-home you provided for my friend and how you helped her husband by feeding him to make sure he was looked after when he visited every day. The home even set up a little celebration for them when I asked if I could bring a cake in for their sixty-ninth wedding anniversary. Such care was greatly appreciated. Thank you for going the extra mile. Unfortunately, they didn't make their seventieth. On a final note, the home was always spotless no smells, which to me told me everything. The staff are always friendly especially one staff member in particular, who I seemed to see often. Thank you to the entertainment staff too. With my grateful thanks for looking after my friends, who I have known since I was a little girl nearly eighty years ago. God Bless you all.
My mother is residing at The Cedars and Larches Care Home. The level of care, facilities and attention to residents are very good. However, the care assistants spend too long completing care manuals all through the day, and I feel that time could be spent attending to residents. Although expensive to initiate, I am sure some sort of computer system could be more beneficial to the carers, residents and care home management.
My mother has been a resident since 11/11/2022. I have been extremely satisfied with the care my mother has been given. The staff are very friendly and caring, nothing is too much trouble and are always there to listen to and answer any questions or concerns. My mother is getting very good care and attention.
We are extremely grateful to all the staff at The Cedars and Larches Care Home who care for my mother. The staff are trained to a high standard. My mother is settled and happy and I know that all her needs are looked after. Every member of staff has a smile and time to speak to family members. There is always a warm and family-friendly atmosphere. The staff display a happy, positive attitude and the home is very clean. The communication between the home and the family is superb. Thank you!
My father has been a resident for nine months. Didn't see him for a period of time due to Covid, but felt at ease knowing he was being cared for by all the excellent staff. I feel so welcomed every time I visit. Nothing is too much for them. I feel they are all my extended family. They treat my dad as their own, in a very professional manner, of course. The home is always clean. The food looks excellent - choices, I'm even offered snacks and drinks when visiting. I went on Christmas Day and was treated like a Queen. Keep up the excellent work.
Friendly staff, working in challenging conditions, always helpful when needed. The care home is clean and always smells clean which is important for a care home. The residents are always well fed and the meals are varied and substantial. The rooms are adequate with TVs and comfy beds.
At the age of 96, my aunt has to change care homes in the middle of the pandemic. The transition was smooth, and the staff have been extremely helpful and rarely unavailable. My aunt is thriving and appears very happy in her new home. Communication between the home and relatives is very efficient. Thank you!
We are very happy with Mum's care - everyone is lovely and very caring. The carers are fantastic and we know Mum is safe in their hands. The rooms are clean and tidy and the meals are good. The nurses are very nice and we have no worries about Mum's care. Our family would like to thank all the staff at The Larches for all Mum's care. Thank you. 100% great.
Cedars and Larches are providing excellent care for my mum. Every member of staff without exception have been caring, compassionate, kind and proactive in their actions and communications. I feel we are all working together to identify what changes can be made to improve my mum's care and wellbeing. My mum feels safe and knows that everyone at the home have her best interests at heart and receives excellent care. The care home recognised the stress my family are experiencing and gone out of their way to make things better. Cedars and Larches continue to exceed my expectations. I have no hesitation in recommending The Cedars and Larches Care Home.
I am extremely happy with the care my mother receives. The staff are friendly kind, caring and supportive. They will listen and go above and beyond and support the family as well as residents. It is so reassuring to know that her care needs and safety are being met.
The staff are always polite and happy. They do always appear to be very busy and flummoxed if you ask them anything, which is even more frustrating during Covid-19 times as it is hard enough to get results, which we do understand to a certain extent.
The staff at cedars are so kind and friendly they make you feel like you are part of the family. The rooms are clean and tidy, everyone is so looked after, and are very entertained and the food looks excellent and tasty, I cannot recommend this care home enough, thanks for everything you do above and beyond.
Found the staff at The Cedars and Larches Care Home to be very nice, friendly, very helpful and professional. The premises are clean and well-kept.
I'm very pleased with the care my mother is receiving as all of the staff are very competent and spend time caring for her, her every need has been met up to date. I would highly recommend the nursing home.
Very warm and welcoming environment, all the staff are very friendly, couldn't have asked for more from the very start of my mum's care. Would highly recommend to anyone needing the level of nursing care my mum requires.
I have dealt with The Cedars through having both my father and two aunties as residents. I found being a purpose-built home in an excellent central position, easy for visitors to get to was an excellent choice. The staff were brilliant, senior management and admin were very efficient, the entertainment team provided many activities for residents while the care staff were both friendly and caring. In my opinion the best care home in the area.
Always helpful, entertaining and engaging with my grandad and keeping him active whilst being patient for all the people at the home. I understand because of granddads illness at times he can be testing.
The staff are always pleasant and my husband adores most of them and classes the Cedars as his home. One young man not on the care team always seems to go above and beyond to make sure the residents are happy, sitting with them and helping with feeds etc.
Aside from my mum's medical and health conditions it is a pleasure to come and visit my mum. The Cedars and Larches Care Home staff are always friendly and helpful and are always present. The home is clean and tidy. My mum's health conditions sometime mean she is not settled but she is always well dressed and clean. I never leave the home fearing for my mum's safety.
I can’t praise all the staff enough management, senior care, all carers, nursing, entertainment staff, cleaners, maintenance, and chefs all. There isn’t a time I haven’t arrived and been greeted with a smile and kind words for me as well as Dad. He is happy and well cared for and definitely fed well, my dad has never been a big mixer but there isn’t a time when he isn’t involved now crafts (not his favourite) but ball games, singing, gardening, dancing and the main thing he always has a smile. Thank you all.
I just want to say what a wonderful home-from-home you provided for my friend and how you helped her husband by feeding him to make sure he was looked after when he visited every day. The home even set up a little celebration for them when I asked if I could bring a cake in for their sixty-ninth wedding anniversary. Such care was greatly appreciated. Thank you for going the extra mile. Unfortunately, they didn't make their seventieth. On a final note, the home was always spotless no smells, which to me told me everything. The staff are always friendly especially one staff member in particular, who I seemed to see often. Thank you to the entertainment staff too. With my grateful thanks for looking after my friends, who I have known since I was a little girl nearly eighty years ago. God Bless you all.
My mother is residing at The Cedars and Larches Care Home. The level of care, facilities and attention to residents are very good. However, the care assistants spend too long completing care manuals all through the day, and I feel that time could be spent attending to residents. Although expensive to initiate, I am sure some sort of computer system could be more beneficial to the carers, residents and care home management.
My mother has been a resident since 11/11/2022. I have been extremely satisfied with the care my mother has been given. The staff are very friendly and caring, nothing is too much trouble and are always there to listen to and answer any questions or concerns. My mother is getting very good care and attention.
We are extremely grateful to all the staff at The Cedars and Larches Care Home who care for my mother. The staff are trained to a high standard. My mother is settled and happy and I know that all her needs are looked after. Every member of staff has a smile and time to speak to family members. There is always a warm and family-friendly atmosphere. The staff display a happy, positive attitude and the home is very clean. The communication between the home and the family is superb. Thank you!
My father has been a resident for nine months. Didn't see him for a period of time due to Covid, but felt at ease knowing he was being cared for by all the excellent staff. I feel so welcomed every time I visit. Nothing is too much for them. I feel they are all my extended family. They treat my dad as their own, in a very professional manner, of course. The home is always clean. The food looks excellent - choices, I'm even offered snacks and drinks when visiting. I went on Christmas Day and was treated like a Queen. Keep up the excellent work.
Friendly staff, working in challenging conditions, always helpful when needed. The care home is clean and always smells clean which is important for a care home. The residents are always well fed and the meals are varied and substantial. The rooms are adequate with TVs and comfy beds.
At the age of 96, my aunt has to change care homes in the middle of the pandemic. The transition was smooth, and the staff have been extremely helpful and rarely unavailable. My aunt is thriving and appears very happy in her new home. Communication between the home and relatives is very efficient. Thank you!
We are very happy with Mum's care - everyone is lovely and very caring. The carers are fantastic and we know Mum is safe in their hands. The rooms are clean and tidy and the meals are good. The nurses are very nice and we have no worries about Mum's care. Our family would like to thank all the staff at The Larches for all Mum's care. Thank you. 100% great.
Cedars and Larches are providing excellent care for my mum. Every member of staff without exception have been caring, compassionate, kind and proactive in their actions and communications. I feel we are all working together to identify what changes can be made to improve my mum's care and wellbeing. My mum feels safe and knows that everyone at the home have her best interests at heart and receives excellent care. The care home recognised the stress my family are experiencing and gone out of their way to make things better. Cedars and Larches continue to exceed my expectations. I have no hesitation in recommending The Cedars and Larches Care Home.
I am extremely happy with the care my mother receives. The staff are friendly kind, caring and supportive. They will listen and go above and beyond and support the family as well as residents. It is so reassuring to know that her care needs and safety are being met.
The staff are always polite and happy. They do always appear to be very busy and flummoxed if you ask them anything, which is even more frustrating during Covid-19 times as it is hard enough to get results, which we do understand to a certain extent.