Submit a Review for Victoria Park Care Home
Manners Road, Ilkeston, DE7 5HB
View Full Details of Victoria Park Care HomeLatest Reviews for Victoria Park Care Home
09 September 2024
The home is always clean and welcoming. The carers are very caring and would do anything for the residents to make them feel safe and happy. It's a shame it is changing hands, I only hope the new owners are as caring.
09 April 2024
My mum has been a resident at Victoria Park Care Home for 9 years now. I have always been happy with her care. The staff are attentive and treat my mum with kindness and dignity. I am kept up to date with her health and care plan. Although my mum's ability to participate in activities has waned, she is still included.
22 March 2024
I think all the staff are lovely and very caring. My husband is being cared for extremely well, and he is happy here. I could never have the patience and dedication required to work in a care home. It must take a special kind of person, which, unfortunately, I am not. I never thought he would settle in a home, but he has been treated with such kindness that he has responded to that in a positive way.
13 March 2024
Thank you for an amazing afternoon yesterday for our mum's 96th birthday. It was amazing! The staff made us so welcome. They are so friendly and caring. We are so grateful to you for your caring and kindness.
31 January 2024
I'm very pleased with Mum's care over the last time she's been at Victoria Park. Mum is eating and drinking well and has not had to be readmitted to hospital over the last 11 months.
28 September 2023
Both my mother-in-law and father-in-law reside at this facility. The care they receive is excellent and the staff when available are very attentive. On occasion, they get extremely busy and could do with a float shift to help out during the busy times of the day.
21 September 2023
I do not know anything about running a care home, but my mother always seems happy, well-fed, clean, comfortable and all round contented. So, I feel she is being very well looked after and loved, so I am happy.
06 June 2023
Our family were told my mum couldn't be treated anymore, she was on end-of-life care. We started, reluctantly, to look for a care home. As soon as I spoke on the phone to one of the nurses and went to visit, we had found the right place. It was a clean and happy place to be and visit. They were kind and helpful to the family and cared deeply about the care they gave my mum until she passed away.
22 May 2023
The home is a lovely, welcoming place. All the staff are very friendly and treat you like family. Nothing is too much trouble for anyone. This has been the perfect place for my grandad to spend the last few weeks of his life.
22 May 2023
All of the staff go above and beyond. Very friendly and polite at all times. Very welcoming environment.
19 April 2023
Hi, having worked in the care profession for thirty years myself, I have experienced good and bad when it comes to homes for the elderly - Victoria Court Care Home, Ilkeston, deserves credit, it doesn’t have a clinical or depressing feel to it. The staff are warm but professional and the ones I've met so far, during my uncle's respite, have been amazing and happy to help wherever they can. The room my uncle is staying in is lovely and very homely. This place is an example of why people in this profession are worth so much more - by this I mean wages and recognition - thank you.
17 August 2022
I have found my aunt is treated very well here. The staff are all lovely. The room is impeccable. My aunt came from another home in emergency care and she was a nervous wreck. Treated terribly there. She has come on in leaps and bounds at Victoria Park as much as a 95-year-old can. I feel she is totally safe and cared for.
06 January 2022
We have visited my mother for several years now and we have been extremely happy with the care provided. The staff are brilliant.
23 December 2021
I had a good visit today which me and my mum enjoyed. The staff were very attentive and everything went smoothly from booking in advance to PPE acquisition before we met in the visitors room. Mum appears well-groomed and well cared for. Thank you to all who facilitated this.
23 December 2021
After a few weeks, I can see a difference in my dad. So very pleased, thank you.
06 December 2021
Mum has been at Victoria Park for less than a week following a long stay in hospital. The care, support and professionalism from every staff member. Admin, carers, nurses and the manager have been impeccable. Absolutely nothing is too much trouble when dealing with the resident or family/friends and the positive customer experience is paramount. The rooms are tastefully decorated with more than ample furniture. A real 'home from home' transition, highly recommended.
06 December 2021
Mum has been in the home less than a week but I have found the room and staff to be absolutely outstanding. The staff from receptionists to carers, cannot do enough for you. They have made mum's time in Victoria Park an extremely comfortable stay.
06 December 2021
My mum is being well looked after. She always has a smile on her face. We can have a laugh and a joke. Happy.
01 December 2021
Very happy with the care home, staff look after my mum really well. My mum loves the home, which makes me pleased to know she has such good care and I do not have to worry.
17 June 2021
My uncle was taken care of to a very high standard. It gives me peace of mind knowing how well he was looked after. He was happy and understood that he was in the best place after living alone for a number of years.
Latest Reviews for Victoria Park Care Home
09 September 2024
The home is always clean and welcoming. The carers are very caring and would do anything for the residents to make them feel safe and happy. It's a shame it is changing hands, I only hope the new owners are as caring.
09 April 2024
My mum has been a resident at Victoria Park Care Home for 9 years now. I have always been happy with her care. The staff are attentive and treat my mum with kindness and dignity. I am kept up to date with her health and care plan. Although my mum's ability to participate in activities has waned, she is still included.
22 March 2024
I think all the staff are lovely and very caring. My husband is being cared for extremely well, and he is happy here. I could never have the patience and dedication required to work in a care home. It must take a special kind of person, which, unfortunately, I am not. I never thought he would settle in a home, but he has been treated with such kindness that he has responded to that in a positive way.
13 March 2024
Thank you for an amazing afternoon yesterday for our mum's 96th birthday. It was amazing! The staff made us so welcome. They are so friendly and caring. We are so grateful to you for your caring and kindness.
31 January 2024
I'm very pleased with Mum's care over the last time she's been at Victoria Park. Mum is eating and drinking well and has not had to be readmitted to hospital over the last 11 months.
28 September 2023
Both my mother-in-law and father-in-law reside at this facility. The care they receive is excellent and the staff when available are very attentive. On occasion, they get extremely busy and could do with a float shift to help out during the busy times of the day.
21 September 2023
I do not know anything about running a care home, but my mother always seems happy, well-fed, clean, comfortable and all round contented. So, I feel she is being very well looked after and loved, so I am happy.
06 June 2023
Our family were told my mum couldn't be treated anymore, she was on end-of-life care. We started, reluctantly, to look for a care home. As soon as I spoke on the phone to one of the nurses and went to visit, we had found the right place. It was a clean and happy place to be and visit. They were kind and helpful to the family and cared deeply about the care they gave my mum until she passed away.
22 May 2023
The home is a lovely, welcoming place. All the staff are very friendly and treat you like family. Nothing is too much trouble for anyone. This has been the perfect place for my grandad to spend the last few weeks of his life.
22 May 2023
All of the staff go above and beyond. Very friendly and polite at all times. Very welcoming environment.
19 April 2023
Hi, having worked in the care profession for thirty years myself, I have experienced good and bad when it comes to homes for the elderly - Victoria Court Care Home, Ilkeston, deserves credit, it doesn’t have a clinical or depressing feel to it. The staff are warm but professional and the ones I've met so far, during my uncle's respite, have been amazing and happy to help wherever they can. The room my uncle is staying in is lovely and very homely. This place is an example of why people in this profession are worth so much more - by this I mean wages and recognition - thank you.
17 August 2022
I have found my aunt is treated very well here. The staff are all lovely. The room is impeccable. My aunt came from another home in emergency care and she was a nervous wreck. Treated terribly there. She has come on in leaps and bounds at Victoria Park as much as a 95-year-old can. I feel she is totally safe and cared for.
06 January 2022
We have visited my mother for several years now and we have been extremely happy with the care provided. The staff are brilliant.
23 December 2021
I had a good visit today which me and my mum enjoyed. The staff were very attentive and everything went smoothly from booking in advance to PPE acquisition before we met in the visitors room. Mum appears well-groomed and well cared for. Thank you to all who facilitated this.
23 December 2021
After a few weeks, I can see a difference in my dad. So very pleased, thank you.
06 December 2021
Mum has been at Victoria Park for less than a week following a long stay in hospital. The care, support and professionalism from every staff member. Admin, carers, nurses and the manager have been impeccable. Absolutely nothing is too much trouble when dealing with the resident or family/friends and the positive customer experience is paramount. The rooms are tastefully decorated with more than ample furniture. A real 'home from home' transition, highly recommended.
06 December 2021
Mum has been in the home less than a week but I have found the room and staff to be absolutely outstanding. The staff from receptionists to carers, cannot do enough for you. They have made mum's time in Victoria Park an extremely comfortable stay.
06 December 2021
My mum is being well looked after. She always has a smile on her face. We can have a laugh and a joke. Happy.
01 December 2021
Very happy with the care home, staff look after my mum really well. My mum loves the home, which makes me pleased to know she has such good care and I do not have to worry.
17 June 2021
My uncle was taken care of to a very high standard. It gives me peace of mind knowing how well he was looked after. He was happy and understood that he was in the best place after living alone for a number of years.