Submit a Review for Whittington Care Home
40 Holland Road, Old Whittington, Chesterfield, S41 9HF
View Full Details of Whittington Care HomeLatest Reviews for Whittington Care Home
01 October 2024
My brother moved here from Calderdale. He is a Chesterfield-born man and wanted to get back to his home town. Whittington looked over his care plan documents, spoke with his social worker and said they could meet his needs. It's been amazing for him. In his previous home, he had refused to bathe for over 18 months. Lived off pancakes twice a day for 8 months. His Parkinson's disease was not well managed and his learning difficulties were ignored. He wasn't getting his hair washed regularly and wasn't getting his toenails cut often enough. Wasn't taken to the podiatrist for over 6 months. Now he showers every week, and gets his hair cut in the home's salon. Gets his foot care done with the regular visiting podiatrist. Eats 4 meals a day and lots of variety. He's gone up 2 sizes in trousers since he moved in 14 weeks ago. Even though I'm over 80 miles away, I ring him most days and staff always update me on any appointments, medication changes etc.
17 September 2024
I am very happy with the standard of care that my mum receives. The staff are friendly, kind, caring and very patient. They really get to know the residents which enables them to communicate and reminisce with them about their past. Communication is excellent. I am always kept updated about my mum. The home has a very friendly atmosphere and visitors are always made to feel very welcome.
02 September 2024
My wife came to Whittington Care Home some 4 weeks ago. During this time I have gradually noticed her improvement, eating and cleanliness is first class. The staff are all as helpful and the nursing care is as good as I have experienced and I feel that my darling wife has found the right place for her.
15 April 2024
The staff members at Whittington Care Home are fantastic! Such a great team who are all so caring. During a difficult time, they provided nothing but support to everyone involved. We cannot thank all the home staff enough.
11 December 2023
Mum moved here in October 2023 when I first visited on Monday 23rd October. I was extremely impressed by the care staff in the lounge. They interacted so well with all the residents and attended to their needs. As a staff nurse myself I shared this with the Manager. Unfortunately mum ended up in hospital but the care team and the Advanced Practitioner were phenomenal. Upon discharge the care is outstanding and all the carers are considerable and a credit to the home.
18 October 2023
My relative has been in Whittington Care Home for only three weeks and naturally, it is taking time to settle. The staff, however, are extremely caring, tolerant of her sometimes violent mood swings, very professional, patient and nothing seems to overwhelm them. Actually, I am amazed at the competence, friendliness and dedication of the staff who carry out their sometimes very unpleasant duties with a smile. Care, welfare and comfort of residents is obviously a priority and I am relieved and satisfied with all standards of residential and nursing care at Whittington Care Home.
14 March 2023
My Mum was moved to Whittington care home during COVID. We didn't have a chance to see where she was going due to the restrictions at the time. Since she has been there we have noticed that she is calmer and happier than we have seen her for a while. The staff are excellent. They keep us informed of anything that is happening with Mum. I have nothing but praise for the staff and management at Whittington, they do an amazing job under difficult circumstances. Thank you.
28 June 2021
Dad has been residing at Whittington Care Home since February. He was placed there based on area and need. We are so grateful this place was chosen for him. He is happy, very well looked after. The staff are absolutely amazing, caring, professional and go over and above for residents in their care. We can’t praise the home enough. Dad has people to chat to and socialise with, the staff treat him with the utmost respect and consideration, just as family would do. Staff know their residents, and make plans for activities and involvement, and also the Manager has clearly shown that the residents are her priority, she knows each individual as do her staff. The clinical staff instil confidence in our family that Dad's needs are fully met. The lounge has glass on two walls, it’s possible to drive into the car park and see the residents interacting with staff, residents always look well cared for and nicely groomed. In this difficult time, we couldn’t ask for more.
18 May 2020
My wife recently spent about three weeks in your care, because she had to be isolated as a result of a weakened immune system resulting from cancer treatment. Whilst I could not visit due to the coronavirus, I spoke frequently with her during the early days of her stay, she was well pleased with the level of care and enjoyed conversation with kind staff members. I also found the staff kind and caring when I contacted them by phone. Unfortunately, her weakened immune system eventually gave way due to pneumonia, my son and I were allowed to sit with her at lifes end. We both thank the staff for their care and attention given to us during a difficult time. We highly recommend this establishment, our satisfactory rating for food drink and activities is only because my wife was not well enough to take advantages of all that was offered.
15 November 2019
The staff are caring and very friendly, nothing is too much trouble. My friend is well cared for and she thinks the home is really good.
01 November 2018
From the first day we viewed the care home, the transfer from the hospital and the care my father has received has been excellent. All the staff are friendly and always keep me informed about his care.
11 July 2018
Every one of the staff can't do enough for you and everyone knows what you've mentioned - communication is very good. They are warm and friendly with the residents without being patronising. The reason that activities is rated as poor is that there is only one member of staff for all the residents. This is not enough, as my mother likes to be busy and there is no one to supervise this. She could use four hours a day. This one member of staff is good but overwhelmed.
20 April 2018
The family always feel guilty when a member of the family has to go into care but my Aunty enjoyed joining in all the social activities, especially a sing-song. The love and attention shown to her by all the staff was outstanding. I could visit at any time of day and night and she was always happy. Later on, when she needed bed care, she was treated exceptionally well. The staff became her family (especially the males). She loved them and they all loved her.
07 March 2018
Overall very good, the staff are amazing. I think the food could be improved on and this is the one thing my mum complains about the most. The activities are another area which I think could be improved on. I was told the residents frequently went out for meals but to my knowledge my mum as only been out once to the coast which she loved.
07 February 2018
Staff can only work with what they've got. Understaffed, not enough carers. A lot of food inappropriate ie. turkey curry when residents got sickness and diarrhoea. Mum's been in 2 years always had to buy her cereals for breakfast, jam for tea, Actimels, now on pureed food and having to buy yoghurts! Managers attitude towards staff is poor - that's why staff keep leaving. In 2 years the place has gone downhill.
23 January 2018
In December my partner fell ill, the nurse rang 111 whilst waiting for a doctor. He deteriorated so 999 was called and he was taken to hospital. Thanks to her prompt action he was back home after 3 days. Two weeks later the same nurse checked my partner, once again with her professional approach, quick thinking and understanding of the situation he was given the required treatment and medication and did not need to go to hospital. This reflects the quality of care the home provides. A big thank you to all the staff who contribute to the running of this home.
19 January 2018
My mother lived at this facility for nearly three years. I found the staff treated my mother with dignity and respect and used her full first name rather than shortening it which she hated. She was included in all activities and encouraged to interact with others around her. She always looked well cared for and was encouraged with eating and drinking. There was always familiar staff around and they always greeted us cheerfully and appeared to be well trained and to enjoy their jobs, My mother's wishes and preferences were always taken into account.
15 January 2018
Very pleased with the care my mother received when staying for 1-week respite, met my mother's needs fully. Thank you so much.
14 August 2017
My stepmother was suffering from vascular dementia and Alzheimer's disease and following another stroke went into Whittington Care Home. From the moment of her admission we, the family, felt she received fantastic care and attention. She seemed 'happy' and cared for by all the of the staff and was fed and given drinks, cleaned and given attention. After several more strokes, she became bedfast and the attention and feeding never dwindled. She was cared for to the very end. "Thank you. ABOVE AND BEYOND BY EVERYONE".
26 June 2017
Since I moved in during October 2016, I have been very settled. I have felt very welcome, secure, well looked after and comfortable. I have found that all the staff have been selected carefully and trained exceptionally well. All the carers know your name and when asked they do all they can do help and assist you. No request is too large or small and they all are pleasant and friendly. I have a great rapport with them all except one. I might be wrong but she seems to have a grudge against me. All the staff except for her, smile and are cheery. She seems to be going through the motions but doesn't really want to. I am the only resident that is gluten intolerant which puts and extra hurdle in front of the kitchen staff. They all go out of their way to make my meals interesting and varied, even though I cause problems. The meals are well cooked and served at the correct temperature. I have no problem in recommending this nursing home as the best in Chesterfield.
Latest Reviews for Whittington Care Home
01 October 2024
My brother moved here from Calderdale. He is a Chesterfield-born man and wanted to get back to his home town. Whittington looked over his care plan documents, spoke with his social worker and said they could meet his needs. It's been amazing for him. In his previous home, he had refused to bathe for over 18 months. Lived off pancakes twice a day for 8 months. His Parkinson's disease was not well managed and his learning difficulties were ignored. He wasn't getting his hair washed regularly and wasn't getting his toenails cut often enough. Wasn't taken to the podiatrist for over 6 months. Now he showers every week, and gets his hair cut in the home's salon. Gets his foot care done with the regular visiting podiatrist. Eats 4 meals a day and lots of variety. He's gone up 2 sizes in trousers since he moved in 14 weeks ago. Even though I'm over 80 miles away, I ring him most days and staff always update me on any appointments, medication changes etc.
17 September 2024
I am very happy with the standard of care that my mum receives. The staff are friendly, kind, caring and very patient. They really get to know the residents which enables them to communicate and reminisce with them about their past. Communication is excellent. I am always kept updated about my mum. The home has a very friendly atmosphere and visitors are always made to feel very welcome.
02 September 2024
My wife came to Whittington Care Home some 4 weeks ago. During this time I have gradually noticed her improvement, eating and cleanliness is first class. The staff are all as helpful and the nursing care is as good as I have experienced and I feel that my darling wife has found the right place for her.
15 April 2024
The staff members at Whittington Care Home are fantastic! Such a great team who are all so caring. During a difficult time, they provided nothing but support to everyone involved. We cannot thank all the home staff enough.
11 December 2023
Mum moved here in October 2023 when I first visited on Monday 23rd October. I was extremely impressed by the care staff in the lounge. They interacted so well with all the residents and attended to their needs. As a staff nurse myself I shared this with the Manager. Unfortunately mum ended up in hospital but the care team and the Advanced Practitioner were phenomenal. Upon discharge the care is outstanding and all the carers are considerable and a credit to the home.
18 October 2023
My relative has been in Whittington Care Home for only three weeks and naturally, it is taking time to settle. The staff, however, are extremely caring, tolerant of her sometimes violent mood swings, very professional, patient and nothing seems to overwhelm them. Actually, I am amazed at the competence, friendliness and dedication of the staff who carry out their sometimes very unpleasant duties with a smile. Care, welfare and comfort of residents is obviously a priority and I am relieved and satisfied with all standards of residential and nursing care at Whittington Care Home.
14 March 2023
My Mum was moved to Whittington care home during COVID. We didn't have a chance to see where she was going due to the restrictions at the time. Since she has been there we have noticed that she is calmer and happier than we have seen her for a while. The staff are excellent. They keep us informed of anything that is happening with Mum. I have nothing but praise for the staff and management at Whittington, they do an amazing job under difficult circumstances. Thank you.
28 June 2021
Dad has been residing at Whittington Care Home since February. He was placed there based on area and need. We are so grateful this place was chosen for him. He is happy, very well looked after. The staff are absolutely amazing, caring, professional and go over and above for residents in their care. We can’t praise the home enough. Dad has people to chat to and socialise with, the staff treat him with the utmost respect and consideration, just as family would do. Staff know their residents, and make plans for activities and involvement, and also the Manager has clearly shown that the residents are her priority, she knows each individual as do her staff. The clinical staff instil confidence in our family that Dad's needs are fully met. The lounge has glass on two walls, it’s possible to drive into the car park and see the residents interacting with staff, residents always look well cared for and nicely groomed. In this difficult time, we couldn’t ask for more.
18 May 2020
My wife recently spent about three weeks in your care, because she had to be isolated as a result of a weakened immune system resulting from cancer treatment. Whilst I could not visit due to the coronavirus, I spoke frequently with her during the early days of her stay, she was well pleased with the level of care and enjoyed conversation with kind staff members. I also found the staff kind and caring when I contacted them by phone. Unfortunately, her weakened immune system eventually gave way due to pneumonia, my son and I were allowed to sit with her at lifes end. We both thank the staff for their care and attention given to us during a difficult time. We highly recommend this establishment, our satisfactory rating for food drink and activities is only because my wife was not well enough to take advantages of all that was offered.
15 November 2019
The staff are caring and very friendly, nothing is too much trouble. My friend is well cared for and she thinks the home is really good.
01 November 2018
From the first day we viewed the care home, the transfer from the hospital and the care my father has received has been excellent. All the staff are friendly and always keep me informed about his care.
11 July 2018
Every one of the staff can't do enough for you and everyone knows what you've mentioned - communication is very good. They are warm and friendly with the residents without being patronising. The reason that activities is rated as poor is that there is only one member of staff for all the residents. This is not enough, as my mother likes to be busy and there is no one to supervise this. She could use four hours a day. This one member of staff is good but overwhelmed.
20 April 2018
The family always feel guilty when a member of the family has to go into care but my Aunty enjoyed joining in all the social activities, especially a sing-song. The love and attention shown to her by all the staff was outstanding. I could visit at any time of day and night and she was always happy. Later on, when she needed bed care, she was treated exceptionally well. The staff became her family (especially the males). She loved them and they all loved her.
07 March 2018
Overall very good, the staff are amazing. I think the food could be improved on and this is the one thing my mum complains about the most. The activities are another area which I think could be improved on. I was told the residents frequently went out for meals but to my knowledge my mum as only been out once to the coast which she loved.
07 February 2018
Staff can only work with what they've got. Understaffed, not enough carers. A lot of food inappropriate ie. turkey curry when residents got sickness and diarrhoea. Mum's been in 2 years always had to buy her cereals for breakfast, jam for tea, Actimels, now on pureed food and having to buy yoghurts! Managers attitude towards staff is poor - that's why staff keep leaving. In 2 years the place has gone downhill.
23 January 2018
In December my partner fell ill, the nurse rang 111 whilst waiting for a doctor. He deteriorated so 999 was called and he was taken to hospital. Thanks to her prompt action he was back home after 3 days. Two weeks later the same nurse checked my partner, once again with her professional approach, quick thinking and understanding of the situation he was given the required treatment and medication and did not need to go to hospital. This reflects the quality of care the home provides. A big thank you to all the staff who contribute to the running of this home.
19 January 2018
My mother lived at this facility for nearly three years. I found the staff treated my mother with dignity and respect and used her full first name rather than shortening it which she hated. She was included in all activities and encouraged to interact with others around her. She always looked well cared for and was encouraged with eating and drinking. There was always familiar staff around and they always greeted us cheerfully and appeared to be well trained and to enjoy their jobs, My mother's wishes and preferences were always taken into account.
15 January 2018
Very pleased with the care my mother received when staying for 1-week respite, met my mother's needs fully. Thank you so much.
14 August 2017
My stepmother was suffering from vascular dementia and Alzheimer's disease and following another stroke went into Whittington Care Home. From the moment of her admission we, the family, felt she received fantastic care and attention. She seemed 'happy' and cared for by all the of the staff and was fed and given drinks, cleaned and given attention. After several more strokes, she became bedfast and the attention and feeding never dwindled. She was cared for to the very end. "Thank you. ABOVE AND BEYOND BY EVERYONE".
26 June 2017
Since I moved in during October 2016, I have been very settled. I have felt very welcome, secure, well looked after and comfortable. I have found that all the staff have been selected carefully and trained exceptionally well. All the carers know your name and when asked they do all they can do help and assist you. No request is too large or small and they all are pleasant and friendly. I have a great rapport with them all except one. I might be wrong but she seems to have a grudge against me. All the staff except for her, smile and are cheery. She seems to be going through the motions but doesn't really want to. I am the only resident that is gluten intolerant which puts and extra hurdle in front of the kitchen staff. They all go out of their way to make my meals interesting and varied, even though I cause problems. The meals are well cooked and served at the correct temperature. I have no problem in recommending this nursing home as the best in Chesterfield.