Submit a Review for Cedar Court Care Home
22-27 Long Street, Wigston, LE18 2BP
View Full Details of Cedar Court Care HomeLatest Reviews for Cedar Court Care Home
09 January 2025
The staff have been so helpful under very difficult circumstances. Some have gone above and beyond and helped us as a family deal with the hospitals and discharge process which can be difficult. I felt the staff cared for my dad and did their best for him. They talked to the family and gave us their time to discuss any concerns. Thank you.
13 December 2024
Fantastic care for my mum, she smiles and laughs every day. When I ask for anything extra the staff help out as soon as possible. My mum has been very happy for 3 years at Cedar Court, 97 years old now and happy.
11 November 2024
From our first meeting with the deputy manager, we were very happy for my mum to be admitted as a resident. Mum has been shown kindness and received professional care from day one. Needless to say, my mum is very happy, relaxed and content. A very nice touch is that she has been asked every day what would she like for breakfast, the staff have been very happy to help fulfil her requests. Food is good quality and varied, bed is comfortable, nursing staff are looking after my mum's clinical needs. All the staff are friendly, have a caring attitude and are working along with the mum's limitations at this time, as she is mainly confined to her bed. Hopefully, when she is more mobile she will be able to enjoy activities with the other residents.
03 October 2024
From the moment I walked into Cedar Court, I knew this was where my dad would live out his days and receive palliative care. I was welcomed by management who met with me and my friend that day, who helped make a difficult decision easier. All staff showed respect, care and compassion for not only my dad but for all our family too and work so hard as a team. There were many highs and lows for us all during this time. We shared love, laughter and many tears whilst making special memories with dad and staff. After 11 weeks, dad passed away 3rd September 2024. Throughout our loss the home continued to support us. We are not only lost without spending each day with dad but we miss seeing the staff too. They all worked endlessly to keep dad happy and comfortable with dignity. We thank all the nurses for keeping him as pain free as possible and helping us to understand what was happening with him. Dad loved you all and so do we. THANK YOU to all staff at Cedar Court who cared for my dad.
12 December 2023
Really pleased with every aspect of the home, staff always listen and know a lot about each resident. The home is kept clean and has modern decor. Our uncle is really happy here. Never had a problem with any aspect at all, so pleased. The food is also enjoyed, dining area has plenty of room, so each resident has plenty of space. Really like there’s so much to get involved in, whether it’s keeping fit, board games, reading, or if you don’t want to, either go in the TV lounge, which is really kept so nice, or stay in your own room.
27 May 2021
My mum has settled in really well at Cedar Court and the staff are excellent. My mum has regained her appetite and thinks the food is great. Her room is lovely and comfortable. Five stars from me and Mum.
14 January 2021
I have been very satisfied with the way the home has been looking after my dad. He has settled in really well and absolutely loves his meals! He now considers Cedar Court as his home, which is good enough for me.
02 September 2020
My father has been looked after really well. He looks healthy and content. He came in originally for respite care but stayed because of Covid-19.
02 September 2020
Lovely visit with mum.
02 September 2020
All the staff at Cedar Court are amazing I have nothing but good things to say. My mum has been treated so well and it is so comforting to know she is looked after at this time of her life.
02 September 2020
In the present circumstances I was just happy to visit, it felt safe and mother looked and seemed content.
26 August 2020
Through very difficult times, the staff have been so kind and helpful. We are grateful for everything they have been doing.
25 August 2020
Lovely afternoon. Every precaution was being taken for the health and safety of the residents. Lovely friendly staff and enjoyable to see them again.
25 August 2020
Good, staff great, well organised.
25 August 2020
It was very well organised and everything was done PPE etc very well, and was very relaxed while we could talk at a safe distance.
25 August 2020
Lovely to see my mum again. She looked comfortable and relaxed. I can't thank the staff enough for all their care and attention.
25 August 2020
Recently, Cedar Court allowed us outside visits to see loved ones - the first time since March when lockdown commenced. I would like to say a big thank you to the manager and the staff at Cedar Court for a well organised visit where I felt safe as well as relaxed. All procedures were implemented to the right standard, whilst also leaving a nice and relaxed atmosphere in the gardens. Once again, thank you Cedar Court!
28 April 2020
My father is a reablement resident at Cedar Court Care Home, he has been there for several weeks now, and with the current circumstances, I have not been able to visit him. I had a phone call on Monday from the Manager to update me on how my father is doing and the precautions the home are taking to protect him and other residents from the Coronavirus. I felt the call and information in the call were very good, and I felt reassured by the Manager, who was very kind, empathic and caring during the call. Cedar Court staff are doing a great job, the Manager has said they have no coronavirus outbreaks in the home. Great work.
27 April 2020
My mother is a resident in the nursing area of Cedar Court. She has been a resident for a while but I want to particularly say how grateful I am for the care given to her and the other residents during the current crisis. The manager and her staff I know will do everything in their power to protect the vulnerable residents in their care. Under normal circumstances they care for the residents well, my mum is looked after well, she is happy, well-fed and kept safe by the staff but during this difficult time, they have been outstanding doing everything in their power to look after our most precious relatives. Thank you.
17 February 2020
I found the staff to be very uncaring and callous. For instance, I asked for a chair to be moved in the lounge so that I could sit next to my dad and no one was willing to help. In the end, another visitor helped me. I am disabled and yet all the disabled spaces in the car park were taken and none of them were displaying a disabled badge. This meant that it was a struggle to visit my dad. My dad had complained of chronic diarrhoea for two weeks. On arriving home we discovered that he had been given laxatives that he did not need. Despite mentioning it to the staff, nothing was done. I understand that many residents were also suffering from diarrhoea. When I came to take him home, the staff member on duty made an excuse and did not help us. This meant that we had to struggle with my dad's belongings - myself with a walking stick, bags etc. and my dad with a walking frame. It took a few journeys to get his things to the car. There were no towels or a light bulb in the room for two days. The TV was not working in the room.
Latest Reviews for Cedar Court Care Home
09 January 2025
The staff have been so helpful under very difficult circumstances. Some have gone above and beyond and helped us as a family deal with the hospitals and discharge process which can be difficult. I felt the staff cared for my dad and did their best for him. They talked to the family and gave us their time to discuss any concerns. Thank you.
13 December 2024
Fantastic care for my mum, she smiles and laughs every day. When I ask for anything extra the staff help out as soon as possible. My mum has been very happy for 3 years at Cedar Court, 97 years old now and happy.
11 November 2024
From our first meeting with the deputy manager, we were very happy for my mum to be admitted as a resident. Mum has been shown kindness and received professional care from day one. Needless to say, my mum is very happy, relaxed and content. A very nice touch is that she has been asked every day what would she like for breakfast, the staff have been very happy to help fulfil her requests. Food is good quality and varied, bed is comfortable, nursing staff are looking after my mum's clinical needs. All the staff are friendly, have a caring attitude and are working along with the mum's limitations at this time, as she is mainly confined to her bed. Hopefully, when she is more mobile she will be able to enjoy activities with the other residents.
03 October 2024
From the moment I walked into Cedar Court, I knew this was where my dad would live out his days and receive palliative care. I was welcomed by management who met with me and my friend that day, who helped make a difficult decision easier. All staff showed respect, care and compassion for not only my dad but for all our family too and work so hard as a team. There were many highs and lows for us all during this time. We shared love, laughter and many tears whilst making special memories with dad and staff. After 11 weeks, dad passed away 3rd September 2024. Throughout our loss the home continued to support us. We are not only lost without spending each day with dad but we miss seeing the staff too. They all worked endlessly to keep dad happy and comfortable with dignity. We thank all the nurses for keeping him as pain free as possible and helping us to understand what was happening with him. Dad loved you all and so do we. THANK YOU to all staff at Cedar Court who cared for my dad.
12 December 2023
Really pleased with every aspect of the home, staff always listen and know a lot about each resident. The home is kept clean and has modern decor. Our uncle is really happy here. Never had a problem with any aspect at all, so pleased. The food is also enjoyed, dining area has plenty of room, so each resident has plenty of space. Really like there’s so much to get involved in, whether it’s keeping fit, board games, reading, or if you don’t want to, either go in the TV lounge, which is really kept so nice, or stay in your own room.
27 May 2021
My mum has settled in really well at Cedar Court and the staff are excellent. My mum has regained her appetite and thinks the food is great. Her room is lovely and comfortable. Five stars from me and Mum.
14 January 2021
I have been very satisfied with the way the home has been looking after my dad. He has settled in really well and absolutely loves his meals! He now considers Cedar Court as his home, which is good enough for me.
02 September 2020
My father has been looked after really well. He looks healthy and content. He came in originally for respite care but stayed because of Covid-19.
02 September 2020
Lovely visit with mum.
02 September 2020
All the staff at Cedar Court are amazing I have nothing but good things to say. My mum has been treated so well and it is so comforting to know she is looked after at this time of her life.
02 September 2020
In the present circumstances I was just happy to visit, it felt safe and mother looked and seemed content.
26 August 2020
Through very difficult times, the staff have been so kind and helpful. We are grateful for everything they have been doing.
25 August 2020
Lovely afternoon. Every precaution was being taken for the health and safety of the residents. Lovely friendly staff and enjoyable to see them again.
25 August 2020
Good, staff great, well organised.
25 August 2020
It was very well organised and everything was done PPE etc very well, and was very relaxed while we could talk at a safe distance.
25 August 2020
Lovely to see my mum again. She looked comfortable and relaxed. I can't thank the staff enough for all their care and attention.
25 August 2020
Recently, Cedar Court allowed us outside visits to see loved ones - the first time since March when lockdown commenced. I would like to say a big thank you to the manager and the staff at Cedar Court for a well organised visit where I felt safe as well as relaxed. All procedures were implemented to the right standard, whilst also leaving a nice and relaxed atmosphere in the gardens. Once again, thank you Cedar Court!
28 April 2020
My father is a reablement resident at Cedar Court Care Home, he has been there for several weeks now, and with the current circumstances, I have not been able to visit him. I had a phone call on Monday from the Manager to update me on how my father is doing and the precautions the home are taking to protect him and other residents from the Coronavirus. I felt the call and information in the call were very good, and I felt reassured by the Manager, who was very kind, empathic and caring during the call. Cedar Court staff are doing a great job, the Manager has said they have no coronavirus outbreaks in the home. Great work.
27 April 2020
My mother is a resident in the nursing area of Cedar Court. She has been a resident for a while but I want to particularly say how grateful I am for the care given to her and the other residents during the current crisis. The manager and her staff I know will do everything in their power to protect the vulnerable residents in their care. Under normal circumstances they care for the residents well, my mum is looked after well, she is happy, well-fed and kept safe by the staff but during this difficult time, they have been outstanding doing everything in their power to look after our most precious relatives. Thank you.
17 February 2020
I found the staff to be very uncaring and callous. For instance, I asked for a chair to be moved in the lounge so that I could sit next to my dad and no one was willing to help. In the end, another visitor helped me. I am disabled and yet all the disabled spaces in the car park were taken and none of them were displaying a disabled badge. This meant that it was a struggle to visit my dad. My dad had complained of chronic diarrhoea for two weeks. On arriving home we discovered that he had been given laxatives that he did not need. Despite mentioning it to the staff, nothing was done. I understand that many residents were also suffering from diarrhoea. When I came to take him home, the staff member on duty made an excuse and did not help us. This meant that we had to struggle with my dad's belongings - myself with a walking stick, bags etc. and my dad with a walking frame. It took a few journeys to get his things to the car. There were no towels or a light bulb in the room for two days. The TV was not working in the room.