Submit a Review for Harley House Nursing and Residential Home
10-12 Elms Road, Leicester, LE2 3JE
View Full Details of Harley House Nursing and Residential HomeLatest Reviews for Harley House Nursing and Residential Home
11 March 2024
Staff at Harley House have been fantastic in every way. They made efforts to find out about my partner so they could have meaningful interactions. They were so kind and caring and kept him clean and fresh. They were always happy to answer questions and give honest updates. Staff members were with him at the end of his life. He was only in the home about a month but he could not have been in a better place or receiving better care. Many thanks to the lovely staff!
16 March 2023
Harley House from the outset is in a quiet and attractive neighbourhood. The initial sight of the property was clean and well maintained with excellent security, both intercoms, locks and cameras and staff. It was the only care home visited out of many in the area which were very transparent and open. There was a clear display of all the staff with photos and roles together with details of those on duty. All management has been most welcoming and informative. Nurses have an excellent link with the local surgery and totally reassuring with no doubt whatsoever in control of medication. Genuine care shone through at all times.
07 November 2022
Harley House received my aunt with advanced dementia made worse by an operation and hospital stay. She was discharged to Harley House as discharge to assess patient. The care she received was exceptional. In her confused state, she was very agitated and needed one to one care. This care was delivered with kindness, dignity, love and understanding by everyone. The management team were excellent and provided highly experienced guidance and advice. I cannot praise Harley House staff highly enough.
19 January 2022
My mother moved into Harley House last year. She has complex health care needs and now needs 24 hour care. It was not a decision myself and my sister made with ease, but we have been completely blown away by how she has thrived in their care. She is so happy there - she has a great relationship with all the staff and enjoys their company and the laughs they have throughout the day. She is spoilt for choice with her meals - nothing is too much trouble for them including their never ending supply of tea! My sister and I are able to take her out for visits and to see her grandchildren and now great-grandchildren which is totally supported by the manager. She assists all she can (covid restrictions permitting) in ensuring my mum keeps in touch with her family. She recently had a birthday but we could not be together - yet the manager and her staff made the day completely memorable - she had a cake, singing and lots of attention! Thank you and God bless.
22 November 2021
My father has been very well looked after at Harley House. The home has a motto in a frame: love lives here, and I really feel that is the case. They moved a piano up from the basement to help my father settle in, and he loves all the group activities and the very good food. I highly recommend Harley House.
30 June 2021
Harley House has looked after my mother very well. It was a difficult life change for moving to Harley House, one that was not looked forward to by any of her family, or my mum, obviously. Harley House has done well to have her settled and comfortable after a relatively short time and her family have felt confident about her care and wellbeing as a result.
31 March 2021
All the staff made me feel good and made me feel like family.
08 March 2021
I am very happy here.
02 March 2021
Very happy here. Well treated.
30 October 2019
The staff seem to genuinely care for the residents, not only in terms of personal care but also, your emotional and social needs. There is always a warm, friendly and most importantly homely atmosphere, enhanced by hospitable offers of tea and cake.
27 September 2019
My mother moved here three weeks ago. So far, so good. She seems much better than in her previous home. It is clear the staff really care about the whole person. Mum said, "I feel privileged to be here."
18 July 2019
Mum has been here since March and the staff have always treated us with courtesy and kindness. She is not always the easiest person to care for but they have always endeavoured to help her as best as possible. I am happier with the new management since the previous one left some weeks ago.
18 July 2019
I enjoy visiting my wife here as everyone is very friendly. The meals they provide are very tasty and all the carers are kind to me and my wife.
Latest Reviews for Harley House Nursing and Residential Home
11 March 2024
Staff at Harley House have been fantastic in every way. They made efforts to find out about my partner so they could have meaningful interactions. They were so kind and caring and kept him clean and fresh. They were always happy to answer questions and give honest updates. Staff members were with him at the end of his life. He was only in the home about a month but he could not have been in a better place or receiving better care. Many thanks to the lovely staff!
16 March 2023
Harley House from the outset is in a quiet and attractive neighbourhood. The initial sight of the property was clean and well maintained with excellent security, both intercoms, locks and cameras and staff. It was the only care home visited out of many in the area which were very transparent and open. There was a clear display of all the staff with photos and roles together with details of those on duty. All management has been most welcoming and informative. Nurses have an excellent link with the local surgery and totally reassuring with no doubt whatsoever in control of medication. Genuine care shone through at all times.
07 November 2022
Harley House received my aunt with advanced dementia made worse by an operation and hospital stay. She was discharged to Harley House as discharge to assess patient. The care she received was exceptional. In her confused state, she was very agitated and needed one to one care. This care was delivered with kindness, dignity, love and understanding by everyone. The management team were excellent and provided highly experienced guidance and advice. I cannot praise Harley House staff highly enough.
19 January 2022
My mother moved into Harley House last year. She has complex health care needs and now needs 24 hour care. It was not a decision myself and my sister made with ease, but we have been completely blown away by how she has thrived in their care. She is so happy there - she has a great relationship with all the staff and enjoys their company and the laughs they have throughout the day. She is spoilt for choice with her meals - nothing is too much trouble for them including their never ending supply of tea! My sister and I are able to take her out for visits and to see her grandchildren and now great-grandchildren which is totally supported by the manager. She assists all she can (covid restrictions permitting) in ensuring my mum keeps in touch with her family. She recently had a birthday but we could not be together - yet the manager and her staff made the day completely memorable - she had a cake, singing and lots of attention! Thank you and God bless.
22 November 2021
My father has been very well looked after at Harley House. The home has a motto in a frame: love lives here, and I really feel that is the case. They moved a piano up from the basement to help my father settle in, and he loves all the group activities and the very good food. I highly recommend Harley House.
30 June 2021
Harley House has looked after my mother very well. It was a difficult life change for moving to Harley House, one that was not looked forward to by any of her family, or my mum, obviously. Harley House has done well to have her settled and comfortable after a relatively short time and her family have felt confident about her care and wellbeing as a result.
31 March 2021
All the staff made me feel good and made me feel like family.
08 March 2021
I am very happy here.
02 March 2021
Very happy here. Well treated.
30 October 2019
The staff seem to genuinely care for the residents, not only in terms of personal care but also, your emotional and social needs. There is always a warm, friendly and most importantly homely atmosphere, enhanced by hospitable offers of tea and cake.
27 September 2019
My mother moved here three weeks ago. So far, so good. She seems much better than in her previous home. It is clear the staff really care about the whole person. Mum said, "I feel privileged to be here."
18 July 2019
Mum has been here since March and the staff have always treated us with courtesy and kindness. She is not always the easiest person to care for but they have always endeavoured to help her as best as possible. I am happier with the new management since the previous one left some weeks ago.
18 July 2019
I enjoy visiting my wife here as everyone is very friendly. The meals they provide are very tasty and all the carers are kind to me and my wife.