Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Higham House

stars
stars 04 September 2022
My father moved to Higham House last year after many years at home with live-in day carers so I was apprehensive when he wasn't able to stay at his house and move into a care home. Fortunately, we were not disappointed and we feel the home have been extremely caring towards him, accommodating his needs and ensuring he is kept safe. The care home dealt with the Covid challenge well and ensured the residents stayed safe, without putting them or the staff at risk. My father has limited needs but even so, the staff went out of their way to ensure they were met. For example, my father was used to watching DVDs and so agreed that we could bring in his player and movies from his former house. He also loves colouring and the team set up a table for him to hold his many pencils and colouring books. Whilst the home is an older property, the rooms are of a good size and maintained and kept clean and tidy. I would recommend Higham House to anyone needing a care home for a family member.
Review from Graham W (Son of Resident/Service User)