Submit a Review for Polebrook Nursing & Residential Home
Morgans Close, Polebrook, Oundle, Peterborough, PE8 5LU
View Full Details of Polebrook Nursing & Residential HomeLatest Reviews for Polebrook Nursing & Residential Home
13 February 2025
My mother experienced a period of delirium requiring hospitalisation, and her condition was so severe that we feared for her life. Following her diagnosis, the hospital secured placement for her at Polebrook Nursing & Residential Home. Having no prior experience with care homes, I was initially apprehensive. However, since her admission in mid-2024, my mother's well-being has significantly improved. The staff are exceptional; she has developed positive relationships with several caregivers. Their attentiveness is remarkable, ranging from providing comfort to handling incidents such as spills. The staff's familial care is deeply appreciated and exactly what I hoped for. Therefore, I extend my sincere gratitude to every member of the Polebrook staff for creating a safe and supportive environment.
23 January 2025
My aunt has lived at Polebrook nursing home since 2021. There is always a happy face on reception to welcome me and I have seen the staff show kindness and patience to the people they are caring for. I feel confident that my aunt is well cared for. It would be helpful if the bedrooms were more wheelchair friendly.
22 January 2025
The home is so well run. The staff are welcoming, caring and nothing is too much trouble. I visit my husband daily and have never experienced anything untoward. I would readily recommend this care home to anyone who wants their loved one to receive the care they deserve.
22 November 2024
I visit about four to five ladies weekly and there are always activities going on and entertainment. We are very lucky to have four to five activity people every day and one at weekends. Yesterday they had an interactive learning experience which entailed them bringing snakes, spiders and all animals like that the residents always enjoy.
30 September 2024
Mum has been a Polebrook resident since 2021 and has always been treated with kindness and respect. The care home is always clean and vibrant with many activities taking place. The whole team there was incredibly supportive to Dad on all his visits and has been very friendly and helpful to everyone else in our family, keeping us fully informed. Thanks very much to everyone there.
25 September 2024
The Manager and everyone at Polebrook provided the most wonderful supportive care to my brother-in-law over the last 8 weeks of his life. The kindness, sensitivity and commitment to the highest standards of care was remarkable - service of the highest professional standard, treating him with dignity, love and deeply personal care. Nothing was too much trouble. We and other visitors were always welcome. The atmosphere was one of warmth and trust- a very happy family. We cannot thank them enough.
20 September 2024
Mum has been a resident for approximately 20 months. Her care over that time has been excellent. We have been kept informed of issues whenever necessary. The whole staff have her welfare at heart, and carry out their duties with compassion and understanding.
19 September 2024
Excellent care shown to my mum. Everyone goes out of their way to make sure she is comfortable and well cared for. They also support me and help me to cope with her condition. Nothing is too much trouble. I can't thank them enough.
19 September 2024
Every time I vist, I get greeted fondly, my mother has gone from less than 8 stone to looking so well, they look after so well. She was bedbound when she arrived because of lack of care from her previous home in Kettering, they have got her out of bed and is now getting visits from a physio to get her standing, brilliant, thank you everyone.
13 May 2024
Our mum came for 2 weeks respite as an emergency and we were so grateful. We immediately felt she was in very good care and confident she would be safe. From the very beginning we as relatives were welcomed into the home as the staff were so friendly and open. We are so pleased that we can visit any time and nothing is too much trouble. We find all staff whatever their role show respect and care for our mum and us.
02 May 2024
Mum was a resident for a short time to receive end-of-life care. She was treated with care and dignity throughout and by everyone. The team were also very helpful and attentive to family members. Thank you for keeping Mum safe and comfortable.
26 April 2024
This home has been the best home. The staff treated my mum like their own. Palliative care done with empathy and dignity. Staff are welcoming and patient and caring. Manager is very friendly, compassionate and personable. I would recommend it to friends.
15 April 2024
The care was amazing, nothing too much trouble, Lovely room, always spotlessly clean. the staff whatever rank or position are always ready to help me and advise.
09 April 2024
This was a respite stay of three weeks, following 11 days in hospital. We can’t praise Polebrook enough for the care they gave our loved one. Staff were kindness personified. Would recommend it to anyone.
24 January 2024
My friend has only been at Polebrook for a short while, but the care that has been provided has been excellent. Staff and manager were very welcoming and kind. Staff are always smiling and friendly when they see you. My friend is very happy there, and it shows when I visit. And they're very happy for you to take your dog. Spotlessly clean.
18 January 2024
Thank you to all the staff at Polebrook Nursing Home for the care you provided for my mother and father over the last two and a half years. Dad passed away in December 2023, but despite the complex physical and mental issues that my father endured during this time, the staff continued to provide an excellent level of care. Mum is still a resident and continues to participate in the activities provided particularly the dancing. I would highly recommend Polebrook Nursing Home for its care, consideration and the variety of activities that it provides for the residents. The communications and support for families is excellent. Thank you for your support during such a very difficult time for our family.
09 January 2024
My auntie moved to Polebrook Nursing Home in September. Was moved to nursing from residential as residential home could not cater for her needs. Within a matter of weeks, my auntie gained weight, her care at Polebrook, I feel, is second to none. All the staff are friendly and dedicated to their individual roles. At this time I am 100% satisfied the care and treatment my auntie is receiving.
08 January 2024
Mum came out of a 7-week stay in hospital in July into Polebrook Nursing Home. She was a resident in Polebrook until she died in early December. We will always be grateful for how she was cared for in Polebrook, and the fact that she lived so much longer than expected following her discharge from hospital is, I think, a testament to the care she received there. The staff were all so friendly and dedicated- taking time to know Mum and respect her particular needs. The food was plentiful, varied and healthy. The cleaning/laundry was spotless. She was always saying how well looked after she was. The medical supervision and care were excellent too and I was always fully informed of any medical issues or changes to medication by the nurse. This truly felt like a home for Mum. Thank you for all you did for her to care for her in her final months.
29 December 2023
Happy with Polebrook Nursing & Residential Home. All good. Happy caring staff.
14 December 2023
The staff are always kind and cheerful. The home has constantly changing bright decorations which are stimulating for residents. The home is spotlessly clean and the staff seem to know Mum really well even though she cannot communicate anymore. I cannot fault the care they give mum.
Latest Reviews for Polebrook Nursing & Residential Home
13 February 2025
My mother experienced a period of delirium requiring hospitalisation, and her condition was so severe that we feared for her life. Following her diagnosis, the hospital secured placement for her at Polebrook Nursing & Residential Home. Having no prior experience with care homes, I was initially apprehensive. However, since her admission in mid-2024, my mother's well-being has significantly improved. The staff are exceptional; she has developed positive relationships with several caregivers. Their attentiveness is remarkable, ranging from providing comfort to handling incidents such as spills. The staff's familial care is deeply appreciated and exactly what I hoped for. Therefore, I extend my sincere gratitude to every member of the Polebrook staff for creating a safe and supportive environment.
23 January 2025
My aunt has lived at Polebrook nursing home since 2021. There is always a happy face on reception to welcome me and I have seen the staff show kindness and patience to the people they are caring for. I feel confident that my aunt is well cared for. It would be helpful if the bedrooms were more wheelchair friendly.
22 January 2025
The home is so well run. The staff are welcoming, caring and nothing is too much trouble. I visit my husband daily and have never experienced anything untoward. I would readily recommend this care home to anyone who wants their loved one to receive the care they deserve.
22 November 2024
I visit about four to five ladies weekly and there are always activities going on and entertainment. We are very lucky to have four to five activity people every day and one at weekends. Yesterday they had an interactive learning experience which entailed them bringing snakes, spiders and all animals like that the residents always enjoy.
30 September 2024
Mum has been a Polebrook resident since 2021 and has always been treated with kindness and respect. The care home is always clean and vibrant with many activities taking place. The whole team there was incredibly supportive to Dad on all his visits and has been very friendly and helpful to everyone else in our family, keeping us fully informed. Thanks very much to everyone there.
25 September 2024
The Manager and everyone at Polebrook provided the most wonderful supportive care to my brother-in-law over the last 8 weeks of his life. The kindness, sensitivity and commitment to the highest standards of care was remarkable - service of the highest professional standard, treating him with dignity, love and deeply personal care. Nothing was too much trouble. We and other visitors were always welcome. The atmosphere was one of warmth and trust- a very happy family. We cannot thank them enough.
20 September 2024
Mum has been a resident for approximately 20 months. Her care over that time has been excellent. We have been kept informed of issues whenever necessary. The whole staff have her welfare at heart, and carry out their duties with compassion and understanding.
19 September 2024
Excellent care shown to my mum. Everyone goes out of their way to make sure she is comfortable and well cared for. They also support me and help me to cope with her condition. Nothing is too much trouble. I can't thank them enough.
19 September 2024
Every time I vist, I get greeted fondly, my mother has gone from less than 8 stone to looking so well, they look after so well. She was bedbound when she arrived because of lack of care from her previous home in Kettering, they have got her out of bed and is now getting visits from a physio to get her standing, brilliant, thank you everyone.
13 May 2024
Our mum came for 2 weeks respite as an emergency and we were so grateful. We immediately felt she was in very good care and confident she would be safe. From the very beginning we as relatives were welcomed into the home as the staff were so friendly and open. We are so pleased that we can visit any time and nothing is too much trouble. We find all staff whatever their role show respect and care for our mum and us.
02 May 2024
Mum was a resident for a short time to receive end-of-life care. She was treated with care and dignity throughout and by everyone. The team were also very helpful and attentive to family members. Thank you for keeping Mum safe and comfortable.
26 April 2024
This home has been the best home. The staff treated my mum like their own. Palliative care done with empathy and dignity. Staff are welcoming and patient and caring. Manager is very friendly, compassionate and personable. I would recommend it to friends.
15 April 2024
The care was amazing, nothing too much trouble, Lovely room, always spotlessly clean. the staff whatever rank or position are always ready to help me and advise.
09 April 2024
This was a respite stay of three weeks, following 11 days in hospital. We can’t praise Polebrook enough for the care they gave our loved one. Staff were kindness personified. Would recommend it to anyone.
24 January 2024
My friend has only been at Polebrook for a short while, but the care that has been provided has been excellent. Staff and manager were very welcoming and kind. Staff are always smiling and friendly when they see you. My friend is very happy there, and it shows when I visit. And they're very happy for you to take your dog. Spotlessly clean.
18 January 2024
Thank you to all the staff at Polebrook Nursing Home for the care you provided for my mother and father over the last two and a half years. Dad passed away in December 2023, but despite the complex physical and mental issues that my father endured during this time, the staff continued to provide an excellent level of care. Mum is still a resident and continues to participate in the activities provided particularly the dancing. I would highly recommend Polebrook Nursing Home for its care, consideration and the variety of activities that it provides for the residents. The communications and support for families is excellent. Thank you for your support during such a very difficult time for our family.
09 January 2024
My auntie moved to Polebrook Nursing Home in September. Was moved to nursing from residential as residential home could not cater for her needs. Within a matter of weeks, my auntie gained weight, her care at Polebrook, I feel, is second to none. All the staff are friendly and dedicated to their individual roles. At this time I am 100% satisfied the care and treatment my auntie is receiving.
08 January 2024
Mum came out of a 7-week stay in hospital in July into Polebrook Nursing Home. She was a resident in Polebrook until she died in early December. We will always be grateful for how she was cared for in Polebrook, and the fact that she lived so much longer than expected following her discharge from hospital is, I think, a testament to the care she received there. The staff were all so friendly and dedicated- taking time to know Mum and respect her particular needs. The food was plentiful, varied and healthy. The cleaning/laundry was spotless. She was always saying how well looked after she was. The medical supervision and care were excellent too and I was always fully informed of any medical issues or changes to medication by the nurse. This truly felt like a home for Mum. Thank you for all you did for her to care for her in her final months.
29 December 2023
Happy with Polebrook Nursing & Residential Home. All good. Happy caring staff.
14 December 2023
The staff are always kind and cheerful. The home has constantly changing bright decorations which are stimulating for residents. The home is spotlessly clean and the staff seem to know Mum really well even though she cannot communicate anymore. I cannot fault the care they give mum.