Submit a Review for Turn Furlong Specialist Care Centre
off Rockery Lane, Kingsthorp, Turnfurlong, Northampton, NN2 8BZ
View Full Details of Turn Furlong Specialist Care CentreLatest Reviews for Turn Furlong Specialist Care Centre
06 January 2025
I have visited a very close friend who is currently a resident twice in the last two weeks. I am very impressed with the home itself, its cleanliness, staff numbers and their friendly and caring approach to their patients. It must be gratifying for the patient and their families to know they are being given the best of care.
05 August 2021
The care given to my dad by the manager and her team was outstanding. So professional and still able to give that wonderful human touch, despite the COVID situation. The staff’s kindness and love will never be forgotten. Being far away and unable to see my father, every effort was made to let me FaceTime him and communicate. The rehabilitation was awesome too, he absolutely loved it. I highly recommend Turn Furlong on every level, it was a world-class experience.
25 June 2021
Did not enjoy my time there. Being in isolation did not help but did not like the way I was spoken at times like I am busy, get on with it. Also, a patient next door crying told to shut up and wait. Why you on the phone all the time? Moaning at me because I wanted to go to the toilet too much, lost my shampoo for my hair in the shower. Would not plug my phone in to charge as fed up with it ringing. Was told I do not know why you are in here, this is for rehab people?. I may have had a stroke but my brain functions well. I was a carer for 30 years and know how you should be treated. Also, there were problems about what medication I was to have, only prescribed stuff.
06 March 2020
Mum was here for a couple of weeks after being on HDU in the general hospital and after a stay on Cedar Ward the team here got her confidence back, physio was there most days and from cleaner to the big boss staff were great. Any questions or worries we had were dealt with quickly and efficiently, even calling Mum at home once she had left to check on her. Greatest thanks and respect to you all!
02 March 2020
Grateful thanks for the care attention given to my wife during her elongated stay. Words alone cannot convey the comfort given to myself and family knowing that she was happy, comfortable and well cared for during my enforced absence. My apologies for discolouring the car park via my accident and also so many thanks to all the staff who rushed to my assistance and support. Overall a very gratifying experience and I wish health, happiness and success to all concerned.
23 October 2019
We found the staff caring and the management outstanding in all respects. The whole team were fantastic and we could not thank them enough. We would not hesitate to recommend this service.
19 July 2019
My mother was admitted for respite care in May 2019. We were very pleased with the care she received for the three months that she was at Turn Furlong. The staff on Robin (dementia) unit were amazing! The warmth, compassion, humour, professionalism and friendship they demonstrated towards my mother made us, and her, feel totally at ease throughout her stay. All areas of Turn Furlong are clean and well maintained, the food is plentiful and fresh and staff try their best to engage residents in activities. I would not hesitate to recommend Turn Furlong to others based on our experiences.
03 April 2019
I would like to thank all members of staff who helped look after my auntie in the last weeks of her life. I know she wasn't always easy but she felt quite comfortable with you all which made it a lot easier for the family. Thank you for your care.
11 October 2018
I am so disgusted how my 92-year-old nan was treated and the lack of help she had while in here. She started to deteriorate rapidly. All she needed was some physio and help to build her confidence up from breaking her hip. Your staff hardly spoke to her and she was just left in her chair pretty much all day, without any exercise or conversation with anybody. Never would I recommend this place to any family or friends to go to!
11 October 2018
My mother-in-law did not get rehabilitation or any care in here! They just neglected her would not recommend anyone to put their parents in there!!
01 September 2015
My mother has been in Turn Furlong several times over the last few years and each time has met with very professional care, kindness and respect. Not only are they good with their clients, but also to the relatives at an extremely stressful time. I cannot praise this care home enough.
Latest Reviews for Turn Furlong Specialist Care Centre
06 January 2025
I have visited a very close friend who is currently a resident twice in the last two weeks. I am very impressed with the home itself, its cleanliness, staff numbers and their friendly and caring approach to their patients. It must be gratifying for the patient and their families to know they are being given the best of care.
05 August 2021
The care given to my dad by the manager and her team was outstanding. So professional and still able to give that wonderful human touch, despite the COVID situation. The staff’s kindness and love will never be forgotten. Being far away and unable to see my father, every effort was made to let me FaceTime him and communicate. The rehabilitation was awesome too, he absolutely loved it. I highly recommend Turn Furlong on every level, it was a world-class experience.
25 June 2021
Did not enjoy my time there. Being in isolation did not help but did not like the way I was spoken at times like I am busy, get on with it. Also, a patient next door crying told to shut up and wait. Why you on the phone all the time? Moaning at me because I wanted to go to the toilet too much, lost my shampoo for my hair in the shower. Would not plug my phone in to charge as fed up with it ringing. Was told I do not know why you are in here, this is for rehab people?. I may have had a stroke but my brain functions well. I was a carer for 30 years and know how you should be treated. Also, there were problems about what medication I was to have, only prescribed stuff.
06 March 2020
Mum was here for a couple of weeks after being on HDU in the general hospital and after a stay on Cedar Ward the team here got her confidence back, physio was there most days and from cleaner to the big boss staff were great. Any questions or worries we had were dealt with quickly and efficiently, even calling Mum at home once she had left to check on her. Greatest thanks and respect to you all!
02 March 2020
Grateful thanks for the care attention given to my wife during her elongated stay. Words alone cannot convey the comfort given to myself and family knowing that she was happy, comfortable and well cared for during my enforced absence. My apologies for discolouring the car park via my accident and also so many thanks to all the staff who rushed to my assistance and support. Overall a very gratifying experience and I wish health, happiness and success to all concerned.
23 October 2019
We found the staff caring and the management outstanding in all respects. The whole team were fantastic and we could not thank them enough. We would not hesitate to recommend this service.
19 July 2019
My mother was admitted for respite care in May 2019. We were very pleased with the care she received for the three months that she was at Turn Furlong. The staff on Robin (dementia) unit were amazing! The warmth, compassion, humour, professionalism and friendship they demonstrated towards my mother made us, and her, feel totally at ease throughout her stay. All areas of Turn Furlong are clean and well maintained, the food is plentiful and fresh and staff try their best to engage residents in activities. I would not hesitate to recommend Turn Furlong to others based on our experiences.
03 April 2019
I would like to thank all members of staff who helped look after my auntie in the last weeks of her life. I know she wasn't always easy but she felt quite comfortable with you all which made it a lot easier for the family. Thank you for your care.
11 October 2018
I am so disgusted how my 92-year-old nan was treated and the lack of help she had while in here. She started to deteriorate rapidly. All she needed was some physio and help to build her confidence up from breaking her hip. Your staff hardly spoke to her and she was just left in her chair pretty much all day, without any exercise or conversation with anybody. Never would I recommend this place to any family or friends to go to!
11 October 2018
My mother-in-law did not get rehabilitation or any care in here! They just neglected her would not recommend anyone to put their parents in there!!
01 September 2015
My mother has been in Turn Furlong several times over the last few years and each time has met with very professional care, kindness and respect. Not only are they good with their clients, but also to the relatives at an extremely stressful time. I cannot praise this care home enough.