Submit a Review for Charnwood Care Home
24 Station Road, Carlton, Nottingham, NG4 3AX
View Full Details of Charnwood Care HomeLatest Reviews for Charnwood Care Home
07 October 2024
New staff uniforms are smart/branded. Table decorations are lovely and welcoming. Staff polite and friendly. Most of all, dad's happy and likes all staff. As a family, dad is well cared for and popular. Care and medical needs well met. Thank you all as appreciated so much.
07 October 2024
Grandad is happy and content here. Staff are always welcoming, polite and go above and beyond. The tables are always set up and presented lovely.
24 September 2024
On arrival was greeted, very friendly with a surprise cup of tea and biscuits! Lovely atmosphere in care home. Observed care and attention to residents. Would recommend Charnwood Care Home as exceptional in its upkeep of the home, both inside and outside.
09 April 2024
A resident peed on the fish tank, I watched him do it. A carer came over and placed the resident in a chair after I pointed it out to a couple of carers, the carer then walked away the poor guy had urine all down his joggers. The carer came back with what looked like a dry mop no bucket, smudged the urine over the nice clean carpet and walked away with the mop dripping bodily fluids all over the floor. A cleaner then appeared and said the mop had disinfectant on it, really because all I could smell was wee. She said all you will be able to smell now is disinfectant. My reply, really and what about the poor man still sat in dirty wet clothing. The cleaner made a suggestion that someone take the resident to be changed, which should have been down to the carer to do before running off for the mop. Not one person cleaned the chair with the bodily fluids on though. Does anyone at this home receive training? What very poor performance.
11 January 2024
My mum has been here since the end of October 23. It was devastating to have to move her out of her home, but the staff have settled her in so quickly, I’m astounded. Despite having Alzheimer’s, she tells us regularly she is happy and settled and everyone is kind and most importantly she feels safe. I cannot thank everyone enough, you made the transition so easy and have all been wonderful with Mum. Charnwood is clean, homely, welcoming and friendly.
07 September 2023
It is always clean and fresh.
07 September 2023
Since coming here my life has changed. I enjoy being here. The staff are amazing, so glad I was sent here. The food is amazing.
24 August 2023
Residents are well looked afters, always look clean and fresh. Good many, good variety. Staff are really good. Rooms are always clean and fresh but would look nice with some cheerful duvet covers. A wonderful nursing home, everyone should be so proud. Five-star.
05 January 2023
My father receives excellent care. I am always kept informed of any incidents and am safe in the knowledge that he is secure and well looked after.
05 January 2023
Charnwood's nursing and care home staff and management are all courteous and pleasant. My sister is treated with respect and kindness.
05 January 2023
Always find the staff caring, friendly and helpful. Nothing is too much trouble. My dad feels safe - we know he's being looked after.
16 June 2022
On our first visit (my wife and I) we were delighted with the welcome from the staff, the clean, light, and fresh air ambience of the home. My aunty has dementia but is still full of her old personality and characteristics. The kindly and attentive staff encourage her to be herself: Fortunately, she is fairly active and insists on walking around without a stick but always under the watchful eye of the staff. In good weather, a keen gardener in her day, she visits the home's own garden. She told us she likes her bed and her room is a happy, contented looking place with personal mementoes from her own home.
12 April 2022
Settled in very well. Likes the staff and food very much. Looked after well. Left far better than she was on admission.
22 July 2021
The staff are very helpful, kind, very easy to talk to, have been a great help to us and our son.
22 June 2021
The staff have been lovely and helpful and remember my father's name. It's a very clean and respectful place.
18 May 2021
My mom was in a bad way when she came to Charnwood Care Home 3 months ago; her dementia had taken its toll emotionally. Thanks to the wonderful staff, she is now mostly happy and far more content. All the staff I've had contact with have been truly kind and caring and any interactions with other residents I've witnessed/heard have backed this up. The carers 'care' which to me is what really matters.
18 May 2021
After this past year as a full-time carer of Mum, who has vascular dementia, both myself and Mum were really ready for a break. It was so important to me that Mum enjoyed her stay and had a positive experience. Charnwood Care Home provided a safe, friendly, professional and well organised home for Mum to receive the care she deserves. In these challenging times it was such a relief to see all the staff happy and caring and providing excellent, safe care. Mum is happy to return and we have booked another short stay. Thanks to all the staff.
12 May 2021
Staff have worked really hard to settle in mum and dad. All very friendly, helpful and kind. Concerns are dealt with quickly. Communication with us is great. Activities are enjoyed and photos are on Facebook is a brilliant way for the grandchildren to see what grandparents have been doing. A huge thank you to everyone involved in mum and dads care.
06 May 2021
Mum seems very settled, everyone is helpful.
06 May 2021
Since I came here on Thursday 1st April 2021 I have found the wonderful care and treatment of the manager and all the staff absolutely wonderful and I feel very happy and safe at this lovely care home. I feel very happy and am looked after extremely well. I feel safe, contented, happy and at peace.
Latest Reviews for Charnwood Care Home
07 October 2024
New staff uniforms are smart/branded. Table decorations are lovely and welcoming. Staff polite and friendly. Most of all, dad's happy and likes all staff. As a family, dad is well cared for and popular. Care and medical needs well met. Thank you all as appreciated so much.
07 October 2024
Grandad is happy and content here. Staff are always welcoming, polite and go above and beyond. The tables are always set up and presented lovely.
24 September 2024
On arrival was greeted, very friendly with a surprise cup of tea and biscuits! Lovely atmosphere in care home. Observed care and attention to residents. Would recommend Charnwood Care Home as exceptional in its upkeep of the home, both inside and outside.
09 April 2024
A resident peed on the fish tank, I watched him do it. A carer came over and placed the resident in a chair after I pointed it out to a couple of carers, the carer then walked away the poor guy had urine all down his joggers. The carer came back with what looked like a dry mop no bucket, smudged the urine over the nice clean carpet and walked away with the mop dripping bodily fluids all over the floor. A cleaner then appeared and said the mop had disinfectant on it, really because all I could smell was wee. She said all you will be able to smell now is disinfectant. My reply, really and what about the poor man still sat in dirty wet clothing. The cleaner made a suggestion that someone take the resident to be changed, which should have been down to the carer to do before running off for the mop. Not one person cleaned the chair with the bodily fluids on though. Does anyone at this home receive training? What very poor performance.
11 January 2024
My mum has been here since the end of October 23. It was devastating to have to move her out of her home, but the staff have settled her in so quickly, I’m astounded. Despite having Alzheimer’s, she tells us regularly she is happy and settled and everyone is kind and most importantly she feels safe. I cannot thank everyone enough, you made the transition so easy and have all been wonderful with Mum. Charnwood is clean, homely, welcoming and friendly.
07 September 2023
It is always clean and fresh.
07 September 2023
Since coming here my life has changed. I enjoy being here. The staff are amazing, so glad I was sent here. The food is amazing.
24 August 2023
Residents are well looked afters, always look clean and fresh. Good many, good variety. Staff are really good. Rooms are always clean and fresh but would look nice with some cheerful duvet covers. A wonderful nursing home, everyone should be so proud. Five-star.
05 January 2023
My father receives excellent care. I am always kept informed of any incidents and am safe in the knowledge that he is secure and well looked after.
05 January 2023
Charnwood's nursing and care home staff and management are all courteous and pleasant. My sister is treated with respect and kindness.
05 January 2023
Always find the staff caring, friendly and helpful. Nothing is too much trouble. My dad feels safe - we know he's being looked after.
16 June 2022
On our first visit (my wife and I) we were delighted with the welcome from the staff, the clean, light, and fresh air ambience of the home. My aunty has dementia but is still full of her old personality and characteristics. The kindly and attentive staff encourage her to be herself: Fortunately, she is fairly active and insists on walking around without a stick but always under the watchful eye of the staff. In good weather, a keen gardener in her day, she visits the home's own garden. She told us she likes her bed and her room is a happy, contented looking place with personal mementoes from her own home.
12 April 2022
Settled in very well. Likes the staff and food very much. Looked after well. Left far better than she was on admission.
22 July 2021
The staff are very helpful, kind, very easy to talk to, have been a great help to us and our son.
22 June 2021
The staff have been lovely and helpful and remember my father's name. It's a very clean and respectful place.
18 May 2021
My mom was in a bad way when she came to Charnwood Care Home 3 months ago; her dementia had taken its toll emotionally. Thanks to the wonderful staff, she is now mostly happy and far more content. All the staff I've had contact with have been truly kind and caring and any interactions with other residents I've witnessed/heard have backed this up. The carers 'care' which to me is what really matters.
18 May 2021
After this past year as a full-time carer of Mum, who has vascular dementia, both myself and Mum were really ready for a break. It was so important to me that Mum enjoyed her stay and had a positive experience. Charnwood Care Home provided a safe, friendly, professional and well organised home for Mum to receive the care she deserves. In these challenging times it was such a relief to see all the staff happy and caring and providing excellent, safe care. Mum is happy to return and we have booked another short stay. Thanks to all the staff.
12 May 2021
Staff have worked really hard to settle in mum and dad. All very friendly, helpful and kind. Concerns are dealt with quickly. Communication with us is great. Activities are enjoyed and photos are on Facebook is a brilliant way for the grandchildren to see what grandparents have been doing. A huge thank you to everyone involved in mum and dads care.
06 May 2021
Mum seems very settled, everyone is helpful.
06 May 2021
Since I came here on Thursday 1st April 2021 I have found the wonderful care and treatment of the manager and all the staff absolutely wonderful and I feel very happy and safe at this lovely care home. I feel very happy and am looked after extremely well. I feel safe, contented, happy and at peace.