Submit a Review for Wren Hall Nursing Home
234 Nottingham Road, Selston, Nottingham, NG16 6AB
View Full Details of Wren Hall Nursing HomeLatest Reviews for Wren Hall Nursing Home
29 August 2024
Wren Hall is friendly and welcoming. In Woodnook Lounge the staff work as a team, interacting well and setting the home for the lounge. When not involved in a specific task they will spend quality time sitting with a resident. Activities are provided and the residents are given the independence and freedom commensurate with their needs. Personal care is discreet. Nursing and day-to-day care are of the highest standard. A visit is always a pleasure.
14 August 2024
I am writing to express my heartfelt gratitude for the exceptional care and support provided by the staff at Wren Hall Nursing Home to my mum. The compassion, dedication, and professionalism demonstrated by the care staff have made a significant difference in her well-being and quality of life. The care team has consistently gone above and beyond to ensure my mum's comfort, dignity, and happiness. Their attentive and personalised approach has not only met her physical needs but also supported her emotionally, which has been incredibly reassuring for our family. Their efforts have made a profound difference, and we are deeply grateful for their unwavering support. We are truly grateful for the exceptional care provided and for the peace of mind it brings to know that my mum is in such capable and caring hands. Thank you once again for all that you do. Warm regards.
05 August 2024
The family members and residents are cared for with much dignity and friendliness but in a very professional manner. The residence is kept very clean and tidy by excellent cleaners. The catering is perhaps a little inconsistent but the food is wholesome and varied. At about 3-month intervals family members or friends are invited to have excellent special meals with their loved ones. There are lovely extensive gardens where family members can be taken around and can observe the trees and flowers. This home has a reputation of being the best for many miles around. No wonder it recently had a waiting list of 88!
24 July 2024
Wren Hall is a home-from-home. I feel my husband is cared for, treated with respect and attended to when necessary. Food is varied and the carers are among the best.
02 July 2024
My elderly mum and dad have been attending the day centre, once a week, for 12 weeks now. Dad has Alzheimer's and Mum was really struggling to be home alone with Dad 24 hours a day. Attending the day centre has really lifted Mum's spirits, she looks forward to it every week. The staff are absolutely marvellous. They are very attentive, caring and considerate but also make their time here fun and happy. Dad always comes home smiling. I would certainly recommend it to anyone thinking of using this wonderful centre.
21 May 2024
My first experience of Wren Hall began in May 2023 when my mother-in-law was a resident. She was so well looked after and was treated with care and compassion and was very happy from day 1 until she passed in December 2023. Now another chapter my mum is in Wren Hall and is being treated with the same care, which is second to none. The nursing levels are first class, as Mum has leg issues with ulcers, we are informed of every decision made on Mum's behalf.
09 May 2024
Mum has been attending Christine Bates Day Centre since December 2023 and she loves it. She initially started with one day a week and has currently increased to two days. The staff are great very warm and friendly. They really care, not just about the people attending the centre but also about the relatives, it really is like being part of an extended family. The activities are always at the level of all attending the sessions. Keep up the good work and thank you, everyone.
03 May 2024
My mother is obviously treated with respect and good attention. Her happy smile greets me every time I visit her and that says everything. All staff smile and greet every family member in Wren Hall every time they come into contact, confirming to a person with dementia that they are welcome and at home. Thank you.
22 January 2024
Excellent staff and good service are given to Mum, and Mum enjoys going to the day centre.
14 December 2023
I moved my aunt from another care home to Wren Hall. The staff at Wren were all very helpful throughout and my aunt settled in very quickly, something I didn't expect as her dementia can make her unsettled in unfamiliar surroundings. I have been impressed with the amount of staff available for the residents and how they have someone sit with them when they eat. The recording systems are excellent so we can trace things back if we need to. Very happy so far.
04 December 2023
Nice home, good food and staff. Would like some outings.
24 November 2023
Find the staff at Wren Nursing Home to be kind and caring to both family members, the clients, and to their relatives. Feel included and welcome in Mum's care. Mum's behaviour at times has been challenging. Noticed that the staff handle these situations professionally. Appreciate the home helping Mum get the continuing assessment to help with Mum's cost for care. I was included in the assessment. Impressed that I can access Mum's care notes online. Feel this is transparent information Wren has made available. Feel included in activities i.e bonfire night. Me and my family were impressed with the fireworks display and lovely food. Lovely to be able to celebrate with Mum with the support of the carers. Carers have made a special effort in finding ways to help Mum feel calm. A life-like doll with a pushchair has been provided which has made Mum more contented. Mum loves to wander. Carers make every effort to allow this. Big thank you to you all.
23 November 2023
My husband was diagnosed with young-onset dementia, finding the right nursing home for him was extremely important to me. The first time that I visited Wren Hall, it was to look around the Christine Bates Day Centre. I immediately knew this was the right place for my husband. It is clean, bright and full of activities to enrich the lives of the people living there. My husband went on to use the respite facilities, I could rest at ease knowing that the staff would treat him with compassion, kindness and as an individual. Now he is a resident at Wren Hall, the transition was smooth and done with understanding and care. I feel very welcome when I visit. The garden is amazing and full of things to enhance people's experiences, including a play area for children, animals and various buildings; an ice cream parlour, a chapel, a pub and beach huts! I feel so happy that I found Wren Hall and would recommend it to anyone living with dementia.
26 October 2023
My wife is cared for at Wren Hall. She is cared for on a daycare basis and has also been residential on respite. My wife has always been happy and contented during her attendance. We considered at all times that she is safe and well cared for.
24 October 2023
I could not ask for a better care home in every respect.
16 October 2023
Wren Hall made the transition from my parent's first care home to Wren Hall very easy. My parents have been treated with respect, kindness and compassion since their arrival. My mum likes to be busy and is provided with opportunities to take part in activities on an almost daily basis. I am unable to visit as often as I'd like, but the relative's portal means I can access what they are doing daily. The staff are always available to answer any queries or concerns I might have. I am extremely happy with their care.
11 October 2023
Our experience with Wren Hall Nursing Home is brilliant. They really care for each individual in Woodnock with dignity well-being and such love for everyone. Dealing with a room of staff I find them to be so caring and helpful no problem was too small. On the management side when my dad was at the end of life nothing but care and love from everyone.
04 April 2023
Mum has amazing care and support at all times. There is always a good ratio of staff to residents in the different lounges and they are always interactive. I have peace of mind that she is happy and safe and I am kept immediately up to date with any change or concern they may have.
21 March 2023
My family are extremely happy with the care our mother receives at Wren Hall. We are kept well informed of our mothers health and happiness with both a professional and personal touch. Wren Hall have worked extremely hard during these impossible times to make the family feel connected. We cannot say how highly we regard Wren Hall and its staff.
20 March 2023
My mum came into Wren Hall in August on a 12-week fast track end-of-life care. Two days later she was out of bed, showered and in the salon having her hair done. The care and love afforded to her is amazing. She has gained weight, eats all sorts of food, enjoys different activities and really enjoys her life here.
Latest Reviews for Wren Hall Nursing Home
29 August 2024
Wren Hall is friendly and welcoming. In Woodnook Lounge the staff work as a team, interacting well and setting the home for the lounge. When not involved in a specific task they will spend quality time sitting with a resident. Activities are provided and the residents are given the independence and freedom commensurate with their needs. Personal care is discreet. Nursing and day-to-day care are of the highest standard. A visit is always a pleasure.
14 August 2024
I am writing to express my heartfelt gratitude for the exceptional care and support provided by the staff at Wren Hall Nursing Home to my mum. The compassion, dedication, and professionalism demonstrated by the care staff have made a significant difference in her well-being and quality of life. The care team has consistently gone above and beyond to ensure my mum's comfort, dignity, and happiness. Their attentive and personalised approach has not only met her physical needs but also supported her emotionally, which has been incredibly reassuring for our family. Their efforts have made a profound difference, and we are deeply grateful for their unwavering support. We are truly grateful for the exceptional care provided and for the peace of mind it brings to know that my mum is in such capable and caring hands. Thank you once again for all that you do. Warm regards.
05 August 2024
The family members and residents are cared for with much dignity and friendliness but in a very professional manner. The residence is kept very clean and tidy by excellent cleaners. The catering is perhaps a little inconsistent but the food is wholesome and varied. At about 3-month intervals family members or friends are invited to have excellent special meals with their loved ones. There are lovely extensive gardens where family members can be taken around and can observe the trees and flowers. This home has a reputation of being the best for many miles around. No wonder it recently had a waiting list of 88!
24 July 2024
Wren Hall is a home-from-home. I feel my husband is cared for, treated with respect and attended to when necessary. Food is varied and the carers are among the best.
02 July 2024
My elderly mum and dad have been attending the day centre, once a week, for 12 weeks now. Dad has Alzheimer's and Mum was really struggling to be home alone with Dad 24 hours a day. Attending the day centre has really lifted Mum's spirits, she looks forward to it every week. The staff are absolutely marvellous. They are very attentive, caring and considerate but also make their time here fun and happy. Dad always comes home smiling. I would certainly recommend it to anyone thinking of using this wonderful centre.
21 May 2024
My first experience of Wren Hall began in May 2023 when my mother-in-law was a resident. She was so well looked after and was treated with care and compassion and was very happy from day 1 until she passed in December 2023. Now another chapter my mum is in Wren Hall and is being treated with the same care, which is second to none. The nursing levels are first class, as Mum has leg issues with ulcers, we are informed of every decision made on Mum's behalf.
09 May 2024
Mum has been attending Christine Bates Day Centre since December 2023 and she loves it. She initially started with one day a week and has currently increased to two days. The staff are great very warm and friendly. They really care, not just about the people attending the centre but also about the relatives, it really is like being part of an extended family. The activities are always at the level of all attending the sessions. Keep up the good work and thank you, everyone.
03 May 2024
My mother is obviously treated with respect and good attention. Her happy smile greets me every time I visit her and that says everything. All staff smile and greet every family member in Wren Hall every time they come into contact, confirming to a person with dementia that they are welcome and at home. Thank you.
22 January 2024
Excellent staff and good service are given to Mum, and Mum enjoys going to the day centre.
14 December 2023
I moved my aunt from another care home to Wren Hall. The staff at Wren were all very helpful throughout and my aunt settled in very quickly, something I didn't expect as her dementia can make her unsettled in unfamiliar surroundings. I have been impressed with the amount of staff available for the residents and how they have someone sit with them when they eat. The recording systems are excellent so we can trace things back if we need to. Very happy so far.
04 December 2023
Nice home, good food and staff. Would like some outings.
24 November 2023
Find the staff at Wren Nursing Home to be kind and caring to both family members, the clients, and to their relatives. Feel included and welcome in Mum's care. Mum's behaviour at times has been challenging. Noticed that the staff handle these situations professionally. Appreciate the home helping Mum get the continuing assessment to help with Mum's cost for care. I was included in the assessment. Impressed that I can access Mum's care notes online. Feel this is transparent information Wren has made available. Feel included in activities i.e bonfire night. Me and my family were impressed with the fireworks display and lovely food. Lovely to be able to celebrate with Mum with the support of the carers. Carers have made a special effort in finding ways to help Mum feel calm. A life-like doll with a pushchair has been provided which has made Mum more contented. Mum loves to wander. Carers make every effort to allow this. Big thank you to you all.
23 November 2023
My husband was diagnosed with young-onset dementia, finding the right nursing home for him was extremely important to me. The first time that I visited Wren Hall, it was to look around the Christine Bates Day Centre. I immediately knew this was the right place for my husband. It is clean, bright and full of activities to enrich the lives of the people living there. My husband went on to use the respite facilities, I could rest at ease knowing that the staff would treat him with compassion, kindness and as an individual. Now he is a resident at Wren Hall, the transition was smooth and done with understanding and care. I feel very welcome when I visit. The garden is amazing and full of things to enhance people's experiences, including a play area for children, animals and various buildings; an ice cream parlour, a chapel, a pub and beach huts! I feel so happy that I found Wren Hall and would recommend it to anyone living with dementia.
26 October 2023
My wife is cared for at Wren Hall. She is cared for on a daycare basis and has also been residential on respite. My wife has always been happy and contented during her attendance. We considered at all times that she is safe and well cared for.
24 October 2023
I could not ask for a better care home in every respect.
16 October 2023
Wren Hall made the transition from my parent's first care home to Wren Hall very easy. My parents have been treated with respect, kindness and compassion since their arrival. My mum likes to be busy and is provided with opportunities to take part in activities on an almost daily basis. I am unable to visit as often as I'd like, but the relative's portal means I can access what they are doing daily. The staff are always available to answer any queries or concerns I might have. I am extremely happy with their care.
11 October 2023
Our experience with Wren Hall Nursing Home is brilliant. They really care for each individual in Woodnock with dignity well-being and such love for everyone. Dealing with a room of staff I find them to be so caring and helpful no problem was too small. On the management side when my dad was at the end of life nothing but care and love from everyone.
04 April 2023
Mum has amazing care and support at all times. There is always a good ratio of staff to residents in the different lounges and they are always interactive. I have peace of mind that she is happy and safe and I am kept immediately up to date with any change or concern they may have.
21 March 2023
My family are extremely happy with the care our mother receives at Wren Hall. We are kept well informed of our mothers health and happiness with both a professional and personal touch. Wren Hall have worked extremely hard during these impossible times to make the family feel connected. We cannot say how highly we regard Wren Hall and its staff.
20 March 2023
My mum came into Wren Hall in August on a 12-week fast track end-of-life care. Two days later she was out of bed, showered and in the salon having her hair done. The care and love afforded to her is amazing. She has gained weight, eats all sorts of food, enjoys different activities and really enjoys her life here.