29 High Peak Street, Moston, Manchester, M40 3AT
View Full Details of Moston Grange Nursing HomeMy father recently experienced abuse at this care home by a member of staff. While I acknowledge that this care home generally provides good care, this incident is deeply troubling and should never have occurred. It is essential that such incidents are addressed promptly and measures are put in place to prevent them from happening in the future. The social worker has been amazing but no support from the management of the home with the communication.
In general, I am very pleased with the care my husband is receiving at Moston Grange. The staff are pleasant, polite and very caring. They treat my husband with respect and professional. The unit is very clean and his room is always clean and tidy. The reason I didn't award 5 stars is because there are not enough fresh vegetables included in his meals. Almost daily he is served baked beans with his meals rather than fresh vegetables despite me telling staff that he doesn't like them.
On behalf of my family and I, I cannot emphasise our appreciation enough regarding the exemplary care and attention to detail my husband has received for over four years from the wonderful, dedicated staff team on Deanvale unit at Moston Grange Care Home. The empathy and quality of care shown to my husband has helped massively with the family being able to accept and trust in others to look after a loved member of our family. The emotional pain has been more bearable thanks to Moston Grange Care staff. Thank you from the bottom of our hearts, we will never forget you.
My father recently experienced abuse at this care home by a member of staff. While I acknowledge that this care home generally provides good care, this incident is deeply troubling and should never have occurred. It is essential that such incidents are addressed promptly and measures are put in place to prevent them from happening in the future. The social worker has been amazing but no support from the management of the home with the communication.
In general, I am very pleased with the care my husband is receiving at Moston Grange. The staff are pleasant, polite and very caring. They treat my husband with respect and professional. The unit is very clean and his room is always clean and tidy. The reason I didn't award 5 stars is because there are not enough fresh vegetables included in his meals. Almost daily he is served baked beans with his meals rather than fresh vegetables despite me telling staff that he doesn't like them.
On behalf of my family and I, I cannot emphasise our appreciation enough regarding the exemplary care and attention to detail my husband has received for over four years from the wonderful, dedicated staff team on Deanvale unit at Moston Grange Care Home. The empathy and quality of care shown to my husband has helped massively with the family being able to accept and trust in others to look after a loved member of our family. The emotional pain has been more bearable thanks to Moston Grange Care staff. Thank you from the bottom of our hearts, we will never forget you.