Oakbank, off Rochdale Road, Harpurhey, Manchester, M9 5YA
View Full Details of Oakbank Care HomeThis care home is very well run. The care staff are amazing with the residents even the cleaning stuff Are lovely and have chats with the residents there always something to do for the residents.even the lady who dose the game is very friendly and she encourages everyone to join in the activity .the management are doing a great job always there to help or listen to us and they cart help they will redirect you to some one who can . If i could give more that 5 stars I would. The home is spotless. Even with work being done.
Mum has only been in Oakbank a few week but care mum is receiving is excellent mum had been in another care home for 4 year then went into hospital. We the we decided to look for a new carehome because mum wastn being looked after proporly. We have found mums care at Oakbank excellent. I havent ticked the activities because mum asnt used this service so couldnt pass comment.
I find the home very pleasant and caring. My husband is well cared for and the best is done for all his needs. He takes a lot of looking after and the staff really are there for him.
I have scored the management as poor, since they have taken over, we have had no contact with them, they do not have a visible presence. So do not communicate with residents or visitors. Also the catering staff do not offer alternative meals, if what is on offer is not suitable for the residents, my mother informed me she went without lunch one day as it was something she could not eat. This would not have happened with the previous management, alternatives should always be available.
I cannot express how excellent this care home is, the staff go above and beyond, nothing is too much trouble for them. They all always have a smile on their face and always have time to answer your questions, even to say good morning and have a good day. They join in with activities and make if fun and happy for the residents. Such a wonderful lovely place. I would highly recommend it.
Very happy with this nursery/care home they are efficient, effective, and professional in their job. Every member of staff here are friendly and polite, nothing is too much trouble for them, they go above and beyond. The effort they go to when it's Birthdays/Anniversaries etc is brilliant again above and beyond. All the staff are always reassuring the residents to help them relate and feel comfortable, all the residents appear happy, calm, and relaxed.
All staff members go above and beyond to help my mam.
Staff always friendly and get a lot of support. Oakbank is very good.
The staff are absolutely first class in all cases. I can't praise them enough!
My sister is well cared for. All the staff are friendly and helpful.
Seems like a nice home. I've only been here twice so far. Very friendly and helpful staff. Respectful of my mum. Thank you.
All the staff are so nice and polite. Senior care is so polite, and helpful and always sorts out any problem that needs to be dealt with. Cannot fault anything at this present time.
The staff at Outbank are outstanding, they go out of their way to aid and assist my Grandad in his daily care. Their care goes beyond the tasks of a job in which they work. My Grandad is their friend. On my Grandparent's wedding anniversary, all the residents were gathered in the lounge for a surprise party! - Amazing care!
Our sister has not been in Oakbank for long, but we are very happy and pleased with her care. The staff are nice and pleasant. We are happy she is in this care home and think she will benefit from it.
I feel like my dad is being treated very well and is given all of the care and attention he requires.
The ratings whilst all the same have all been carefully considered and scored as viewed. All staff we have had contact with have been ultra professional, caring and always happy to tell us how my father is managing. Recent improvements in my dad's manner have been incredible. The staff deserve enormous credit for this improvement. It's with great appreciation that I am happy to recommend Oakbank.
Based on a first visit, everything here appeared to be satisfactory.
Oakbank is fantastic. The staff are wonderful and friendly. My room number 6 is so smart, the walls are a lovely colour and my bed has lovely bedding and so comfortable. I'm 87 in August. I have no problems with the food. Also, the visitors are made to feel welcome.
Oakbank is a well-run care home with nice caring staff and staff and management are always friendly and helpful.
My father arrived at this home two weeks ago. On arrival, we were received with a warm welcome. The room was faultless, clean and tidy with curtains and carpet. Plenty of food and rinks. Management approachable. Overall 100%.
This care home is very well run. The care staff are amazing with the residents even the cleaning stuff Are lovely and have chats with the residents there always something to do for the residents.even the lady who dose the game is very friendly and she encourages everyone to join in the activity .the management are doing a great job always there to help or listen to us and they cart help they will redirect you to some one who can . If i could give more that 5 stars I would. The home is spotless. Even with work being done.
Mum has only been in Oakbank a few week but care mum is receiving is excellent mum had been in another care home for 4 year then went into hospital. We the we decided to look for a new carehome because mum wastn being looked after proporly. We have found mums care at Oakbank excellent. I havent ticked the activities because mum asnt used this service so couldnt pass comment.
I find the home very pleasant and caring. My husband is well cared for and the best is done for all his needs. He takes a lot of looking after and the staff really are there for him.
I have scored the management as poor, since they have taken over, we have had no contact with them, they do not have a visible presence. So do not communicate with residents or visitors. Also the catering staff do not offer alternative meals, if what is on offer is not suitable for the residents, my mother informed me she went without lunch one day as it was something she could not eat. This would not have happened with the previous management, alternatives should always be available.
I cannot express how excellent this care home is, the staff go above and beyond, nothing is too much trouble for them. They all always have a smile on their face and always have time to answer your questions, even to say good morning and have a good day. They join in with activities and make if fun and happy for the residents. Such a wonderful lovely place. I would highly recommend it.
Very happy with this nursery/care home they are efficient, effective, and professional in their job. Every member of staff here are friendly and polite, nothing is too much trouble for them, they go above and beyond. The effort they go to when it's Birthdays/Anniversaries etc is brilliant again above and beyond. All the staff are always reassuring the residents to help them relate and feel comfortable, all the residents appear happy, calm, and relaxed.
All staff members go above and beyond to help my mam.
Staff always friendly and get a lot of support. Oakbank is very good.
The staff are absolutely first class in all cases. I can't praise them enough!
My sister is well cared for. All the staff are friendly and helpful.
Seems like a nice home. I've only been here twice so far. Very friendly and helpful staff. Respectful of my mum. Thank you.
All the staff are so nice and polite. Senior care is so polite, and helpful and always sorts out any problem that needs to be dealt with. Cannot fault anything at this present time.
The staff at Outbank are outstanding, they go out of their way to aid and assist my Grandad in his daily care. Their care goes beyond the tasks of a job in which they work. My Grandad is their friend. On my Grandparent's wedding anniversary, all the residents were gathered in the lounge for a surprise party! - Amazing care!
Our sister has not been in Oakbank for long, but we are very happy and pleased with her care. The staff are nice and pleasant. We are happy she is in this care home and think she will benefit from it.
I feel like my dad is being treated very well and is given all of the care and attention he requires.
The ratings whilst all the same have all been carefully considered and scored as viewed. All staff we have had contact with have been ultra professional, caring and always happy to tell us how my father is managing. Recent improvements in my dad's manner have been incredible. The staff deserve enormous credit for this improvement. It's with great appreciation that I am happy to recommend Oakbank.
Based on a first visit, everything here appeared to be satisfactory.
Oakbank is fantastic. The staff are wonderful and friendly. My room number 6 is so smart, the walls are a lovely colour and my bed has lovely bedding and so comfortable. I'm 87 in August. I have no problems with the food. Also, the visitors are made to feel welcome.
Oakbank is a well-run care home with nice caring staff and staff and management are always friendly and helpful.
My father arrived at this home two weeks ago. On arrival, we were received with a warm welcome. The room was faultless, clean and tidy with curtains and carpet. Plenty of food and rinks. Management approachable. Overall 100%.