Submit a Review for ShawSide Care Village
77 Oldham Road, Shaw, Oldham, OL2 8SP
View Full Details of ShawSide Care VillageLatest Reviews for ShawSide Care Village
10 January 2025
The manager and wonderful carers at Beech House have diligently supported my Mum through 2 cancer diagnoses and reduced mobility. For over 10 years the home manager has ensured that my Mum has been attentively cared for in an atmosphere of respect and fun. The team are a credit to her and I want to thank them all for supporting Mum and the family on this journey. Through laughter and tears, they have been amazing.
02 January 2025
Since going into this Care Home my dad settled instantly and I felt he was cared for in a caring, compassionate way. The Manager went above and beyond to make sure my dad had everything in place for when he arrived to make him as comfortable and as cared for as possible. She always had time to talk and update us all the time and even rang me if I couldn't get in. The staff are caring and nothing is too much trouble and always got time to chat if I had any questions too and is exactly how you expect a care home to run. My Dad only spent 4 weeks there before passing away on Friday but I couldn't fault it as he was really looked after having come from a home in Middleton who neglected him so a big thank you to the manager and your team for the love and care you gave my dad. Anyone needing a Care Home then I highly recommend Shawside Care Village can't praise it enough.
23 December 2024
My mother spent 12 months at Shaw/Miller Houses. During that time, the staff was always helpful, kind, and courteous. They provided dignity and professional care to my Mum who suffered from dementia. She passed away in the care home with me and my family present. The team was amazing. The entire time of her passing and beyond.
01 November 2024
To start on a positive: My mum's room is clean, although when I visit I attend with wipes and wipe over surfaces. Miller House has a few lovely staff. I witnessed recently only one member of staff being on duty/shift at 6pm. This was a horrific visit with my mum as I was very aware of the other 16/17 residents in the lounge left to their own devices. Having walked the corridors to find a carer/senior carer, I then found the staff member that was on duty. Yes I did express my views on the current situation. I was greeted with Yes I'm the only person on duty... scheduled staff have rang in sick and Bloomcare have cut staff hours! Bloomcare at this point made it my issue! I am addressing this issue directly with Care Quality Commission/Adult Social Care. Yes ShawSide have attempted to contact me, I wasn't able to take the call. The manager works 9/5 like me. Bloomcare have a lot of work to do with staff that display openly they don't want to be there!
15 October 2024
Since arriving at ShawSide my wife settled in quite quickly. She is content and calm. Her quality of life has improved and the care and attention from all members of staff have been one of the main reasons, she seems happy with her surroundings. I was told by two sets of neighbours who in the past had been residents of ShawSide that my wife would be content and feel safe and this has been the case. The staff give their all in looking after the residents. Thank you.
29 August 2024
I am constantly pleasantly surprised by the standard and attention to the needs of every resident in the home, cared for and entertained every single day, backed up by the residents themselves choosing to stay there voluntarily in a happy atmosphere. My own mother's condition with Dementia has greatly improved and her quality of life has improved significantly because of the constant care received since being given a place in the home, she is happy, content, safe and well nourished and totally comfortable in her surroundings, a statement which I never thought I would be able to make, giving me the peace of mind that there is no better place for her to be at this time in her life. For all the reasons stated above I would 100% totally recommend Shawside Care Home to anybody worried about making the decision on behalf of somebody unable to care for themselves. I would like to publicly thank the staff for all their past contributions and am secure of their attention in the future.
25 July 2024
The staff are friendly and very approachable, nothing is too much trouble. They all work very hard to keep everything running as smooth as possible, I can't thank them enough for the care they give my loved one. The activities staff are a great team and are really good at interacting with the residents, a big thank you to them all.
15 July 2024
During the three years that my wife was resident at Shaw Side the care and consideration given to her were exceptional. On my almost daily visits I was impressed with the care of her personal life, wellbeing and contentment. Nothing was too much trouble for the staff.
11 July 2024
Generally very pleased with Mum's care as most of the staff are kind, caring and thoughtful. My mum's room is cleaned daily and is tidy. Love the on-site coffee shop. Gardens are untidy with cigarette ends all over the floor. The flagging is uneven and quite dangerous. There has been a new fence erected, so maybe work on the gardens is ongoing. My mum (and other residents) loves the bird feeders. The entertainment staff work hard to try and ensure that residents are amused. The food smells and looks amazing. If residents do not want to/can't eat in the lounge, then staff take it to their rooms. I have two concerns; One is that it can take ages to get in and out of the unit. Staff have to walk down a long corridor each time to let you in and out. This must be frustrating for them when they are busy with residents. The other concern is that residents are allowed to enter other residents' room. This sometimes results in items being removed. My mum has had items missing from her room but I have found items in her handbag that do not belong to her her but to someone else.
28 June 2024
Overall the care village is reasonably well run and they take of my father-in-law well.
28 June 2024
The staff are thoughtful, caring and treat my father with the most dignity. My father's stay and care are looked after each and every day. Any questions I have or queries are answered thoroughly.
25 June 2024
Staff caring and friendly. No problem with Dad's care with one exception... clothes! Not always wearing his own clothes.
09 May 2024
Dad has been at ShawSide over a year now and if I'm honest, it felt the right choice the moment we walked through the door. The standout quality of ShawSide is the staff and the kind, professional, compassionate and sympathetic care that they provide (sometimes incredibly caring!). The premises are always spotless and feel safe and warm. We've also been really impressed by the ancillary care provided, both personal (hairdressing, pedicurists etc.) and the prompt provision of outside medical assistance when needed. Thank you so much ShawSide.
07 May 2024
For the past three years, Mum has been cared for by the staff at Shawside. They have always made her feel she belongs, comfortable, safe and never a burden. The unit manager has made a huge difference and has given the unit the uplift it needed. In the last days of Mum's life, the staff were amazing, treating her with care, dignity and respect. Their kindness, care and support to us as a family went a long way to help us face the inevitable. Well done and thank you.
08 April 2024
Due to a fall earlier this year, my mother was unable to return home and entered ShawSide Care Village at the beginning of March. It was a difficult transition for her and for our family, as she was so independent even at 96 years of age! However, we could not be happier with the care provided. All the staff at the home work very hard and have endless patience with the residents. They are very experienced in dealing with the different needs of all the residents, in a caring and understanding way. They also take time to chat to us and update us on my mum's progress whenever we visit. Although we haven't known the staff long, we know my mum is safe and is being looked after very well which is a great relief to us. We would have no hesitation in recommending ShawSide to anyone needing care.
08 March 2024
My mum until very recently was a resident of Shaw Side, from going into the home Mum was made to feel very welcome. The management team at Beech House is amazing nothing is too much trouble and the staff are all exceptional they work so hard and are a pleasure to be around when visiting. Mum got all the care and attention she needed all day every day. Would definitely recommend Beech House to any family considering care.
08 March 2024
During this period my mum was cared for to a high level, in what was a difficult period for her due to her failing health. The care team at no point faltered and are a credit to Shawside Care Village and I would gladly recommend this care home.
13 February 2024
My auntie has been a resident now for many years now and I am really happy with the home and feel safe they have been absolutely brilliant with her I couldn't recommend a home enough there so caring and compassionate. It's such a homely home and always make you feel happy leaving your loved ones.
31 January 2024
Mum was admitted to Beech House in December 2020. A very difficult time due to the Covid lockdown, but Mum and I were treated with compassion, and Mum's anxiety soon went, and she was happy and content. I can't fault the staff. The manager was always on top of any issues and contacted me, giving me reassurance. They were caring beyond my expectations, and the person who did the crafts etc, was amazing. I still visit since Mum passed away because they feel like family.
31 January 2024
My husband spent two weeks of respite in ShawSide - Beech House in October 2023. When his Alzheimer's became too much for me to handle, I had no worries about making ShawSide his home. When we arrived on the day he moved, he said, "Great, I'm back with my friends". The staff have been unbelievable with him, helping him settle and with me, helping me cope with the decision I have made.
Latest Reviews for ShawSide Care Village
10 January 2025
The manager and wonderful carers at Beech House have diligently supported my Mum through 2 cancer diagnoses and reduced mobility. For over 10 years the home manager has ensured that my Mum has been attentively cared for in an atmosphere of respect and fun. The team are a credit to her and I want to thank them all for supporting Mum and the family on this journey. Through laughter and tears, they have been amazing.
02 January 2025
Since going into this Care Home my dad settled instantly and I felt he was cared for in a caring, compassionate way. The Manager went above and beyond to make sure my dad had everything in place for when he arrived to make him as comfortable and as cared for as possible. She always had time to talk and update us all the time and even rang me if I couldn't get in. The staff are caring and nothing is too much trouble and always got time to chat if I had any questions too and is exactly how you expect a care home to run. My Dad only spent 4 weeks there before passing away on Friday but I couldn't fault it as he was really looked after having come from a home in Middleton who neglected him so a big thank you to the manager and your team for the love and care you gave my dad. Anyone needing a Care Home then I highly recommend Shawside Care Village can't praise it enough.
23 December 2024
My mother spent 12 months at Shaw/Miller Houses. During that time, the staff was always helpful, kind, and courteous. They provided dignity and professional care to my Mum who suffered from dementia. She passed away in the care home with me and my family present. The team was amazing. The entire time of her passing and beyond.
01 November 2024
To start on a positive: My mum's room is clean, although when I visit I attend with wipes and wipe over surfaces. Miller House has a few lovely staff. I witnessed recently only one member of staff being on duty/shift at 6pm. This was a horrific visit with my mum as I was very aware of the other 16/17 residents in the lounge left to their own devices. Having walked the corridors to find a carer/senior carer, I then found the staff member that was on duty. Yes I did express my views on the current situation. I was greeted with Yes I'm the only person on duty... scheduled staff have rang in sick and Bloomcare have cut staff hours! Bloomcare at this point made it my issue! I am addressing this issue directly with Care Quality Commission/Adult Social Care. Yes ShawSide have attempted to contact me, I wasn't able to take the call. The manager works 9/5 like me. Bloomcare have a lot of work to do with staff that display openly they don't want to be there!
15 October 2024
Since arriving at ShawSide my wife settled in quite quickly. She is content and calm. Her quality of life has improved and the care and attention from all members of staff have been one of the main reasons, she seems happy with her surroundings. I was told by two sets of neighbours who in the past had been residents of ShawSide that my wife would be content and feel safe and this has been the case. The staff give their all in looking after the residents. Thank you.
29 August 2024
I am constantly pleasantly surprised by the standard and attention to the needs of every resident in the home, cared for and entertained every single day, backed up by the residents themselves choosing to stay there voluntarily in a happy atmosphere. My own mother's condition with Dementia has greatly improved and her quality of life has improved significantly because of the constant care received since being given a place in the home, she is happy, content, safe and well nourished and totally comfortable in her surroundings, a statement which I never thought I would be able to make, giving me the peace of mind that there is no better place for her to be at this time in her life. For all the reasons stated above I would 100% totally recommend Shawside Care Home to anybody worried about making the decision on behalf of somebody unable to care for themselves. I would like to publicly thank the staff for all their past contributions and am secure of their attention in the future.
25 July 2024
The staff are friendly and very approachable, nothing is too much trouble. They all work very hard to keep everything running as smooth as possible, I can't thank them enough for the care they give my loved one. The activities staff are a great team and are really good at interacting with the residents, a big thank you to them all.
15 July 2024
During the three years that my wife was resident at Shaw Side the care and consideration given to her were exceptional. On my almost daily visits I was impressed with the care of her personal life, wellbeing and contentment. Nothing was too much trouble for the staff.
11 July 2024
Generally very pleased with Mum's care as most of the staff are kind, caring and thoughtful. My mum's room is cleaned daily and is tidy. Love the on-site coffee shop. Gardens are untidy with cigarette ends all over the floor. The flagging is uneven and quite dangerous. There has been a new fence erected, so maybe work on the gardens is ongoing. My mum (and other residents) loves the bird feeders. The entertainment staff work hard to try and ensure that residents are amused. The food smells and looks amazing. If residents do not want to/can't eat in the lounge, then staff take it to their rooms. I have two concerns; One is that it can take ages to get in and out of the unit. Staff have to walk down a long corridor each time to let you in and out. This must be frustrating for them when they are busy with residents. The other concern is that residents are allowed to enter other residents' room. This sometimes results in items being removed. My mum has had items missing from her room but I have found items in her handbag that do not belong to her her but to someone else.
28 June 2024
Overall the care village is reasonably well run and they take of my father-in-law well.
28 June 2024
The staff are thoughtful, caring and treat my father with the most dignity. My father's stay and care are looked after each and every day. Any questions I have or queries are answered thoroughly.
25 June 2024
Staff caring and friendly. No problem with Dad's care with one exception... clothes! Not always wearing his own clothes.
09 May 2024
Dad has been at ShawSide over a year now and if I'm honest, it felt the right choice the moment we walked through the door. The standout quality of ShawSide is the staff and the kind, professional, compassionate and sympathetic care that they provide (sometimes incredibly caring!). The premises are always spotless and feel safe and warm. We've also been really impressed by the ancillary care provided, both personal (hairdressing, pedicurists etc.) and the prompt provision of outside medical assistance when needed. Thank you so much ShawSide.
07 May 2024
For the past three years, Mum has been cared for by the staff at Shawside. They have always made her feel she belongs, comfortable, safe and never a burden. The unit manager has made a huge difference and has given the unit the uplift it needed. In the last days of Mum's life, the staff were amazing, treating her with care, dignity and respect. Their kindness, care and support to us as a family went a long way to help us face the inevitable. Well done and thank you.
08 April 2024
Due to a fall earlier this year, my mother was unable to return home and entered ShawSide Care Village at the beginning of March. It was a difficult transition for her and for our family, as she was so independent even at 96 years of age! However, we could not be happier with the care provided. All the staff at the home work very hard and have endless patience with the residents. They are very experienced in dealing with the different needs of all the residents, in a caring and understanding way. They also take time to chat to us and update us on my mum's progress whenever we visit. Although we haven't known the staff long, we know my mum is safe and is being looked after very well which is a great relief to us. We would have no hesitation in recommending ShawSide to anyone needing care.
08 March 2024
My mum until very recently was a resident of Shaw Side, from going into the home Mum was made to feel very welcome. The management team at Beech House is amazing nothing is too much trouble and the staff are all exceptional they work so hard and are a pleasure to be around when visiting. Mum got all the care and attention she needed all day every day. Would definitely recommend Beech House to any family considering care.
08 March 2024
During this period my mum was cared for to a high level, in what was a difficult period for her due to her failing health. The care team at no point faltered and are a credit to Shawside Care Village and I would gladly recommend this care home.
13 February 2024
My auntie has been a resident now for many years now and I am really happy with the home and feel safe they have been absolutely brilliant with her I couldn't recommend a home enough there so caring and compassionate. It's such a homely home and always make you feel happy leaving your loved ones.
31 January 2024
Mum was admitted to Beech House in December 2020. A very difficult time due to the Covid lockdown, but Mum and I were treated with compassion, and Mum's anxiety soon went, and she was happy and content. I can't fault the staff. The manager was always on top of any issues and contacted me, giving me reassurance. They were caring beyond my expectations, and the person who did the crafts etc, was amazing. I still visit since Mum passed away because they feel like family.
31 January 2024
My husband spent two weeks of respite in ShawSide - Beech House in October 2023. When his Alzheimer's became too much for me to handle, I had no worries about making ShawSide his home. When we arrived on the day he moved, he said, "Great, I'm back with my friends". The staff have been unbelievable with him, helping him settle and with me, helping me cope with the decision I have made.