Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Thames House

stars
stars 12 December 2024
Satisfied with everything at Thames House, he has never received care as good as he does here.
Review from L F (Daughter of Resident/Service User)
stars
stars 21 October 2024
I cannot praise the staff enough for the continued care and support they have not only given to my mum but to me also. The care is outstanding and I could not ask for more for my mum.
Review from Carrie B (Daughter of Resident/Service User)
stars
stars 19 March 2019
All staff friendly and welcoming and do their absolute best for residents. Outings are good.
Review from Stephen N (Brother of Resident/Service User)
stars
stars 09 July 2018
I visit my brother-in-law each week, taking my husband (who has Huntington's Disease) with me. We are welcomed by everyone we see and offered a drink immediately. l we are told of forthcoming events and also given an update on brother-in-law's health, nothing is too much trouble.
Review from Jeannette R (Sister-in-law of Resident/Service User)