Submit a Review for Thorncliffe Grange Nursing Home
2 Windmill Lane, Denton, Manchester, M34 3RN
View Full Details of Thorncliffe Grange Nursing HomeLatest Reviews for Thorncliffe Grange Nursing Home
06 February 2025
Thorncliffe Grange Nursing Home provided exceptional care for my dad during his 8-month stay. From our very first visit, my mum and I knew we had found the right place - the warm family atmosphere was immediately apparent. What sets Thorncliffe Grange apart is their long-serving, dedicated staff across all departments. The continuity of care proved valuable as my dad had lost his sight and the familiar voices of his carers provided him comfort and reassurance. Every single person treated him with extraordinary dignity & respect. The staff didn't just provide care; they became our friends, sharing laughs and creating a genuine family atmosphere. Their approach to care was consistently outstanding and they went above and beyond to ensure my dad's comfort and well-being. If you're seeking exceptional care for your loved one in a warm, professional, and dignified environment, Thorncliffe Grange should be at the top of your list. The level of attention and genuine care they provide is truly remarkable.
14 August 2024
When my brother had to leave hospital for nursing care, I had two recommendations about Thorncliffe Grange, one from a nurse whose Grandmother was looked after there before her passing and another from a care worker who had placed many people in there over many years. Both said although the home itself looked 'tired' the care provided by the staff was second to none. I visited the home on spec' and from the moment I was welcomed through the door I felt the warmth of feeling from all the staff. Just listening to the conversations between the staff and the residents was so comforting, they were singing together, laughing and joking. After my brother moved in, I found this to be exactly the same across all staff, not just the management but the cleaners, the maintenance staff, the doctors, the nurses and of course the hands-on carers. I cannot speak highly enough of all the staff, they were brilliant. If care is what you want either nursing or residential, this home is the best!
05 August 2024
My dad came here for palliative care, have to say the team are amazing. The support given during a terrible time for us as a family was just great. My dad loved being here and was cared for so much, shout out to two staff member in particular for their compassion and expertise. We are forever grateful.
29 July 2024
Mum was a resident in Thorncliffe for about 18 months, it is always a difficult decision placing a loved one in care. We can not thank the staff enough for not only caring for Mum but also for us as a family and for their endless support, particularly in her last few days of life. Thorncliffe may not be the most aesthetically pleasing but the care and compassion are unbeatable they genuinely care and go above and beyond.
02 May 2024
I have no worries leaving my mother at Thorncliffe Grange, the management are really caring on the ball and it shows how the staff interact with the residents. My mother arrived the 2nd of February and she has settled in lovely. Thorncliffe was recommended to us by a social worker and it was the best thing we did for Mum. It was our mum's 90th birthday last week and I have to say they did a fantastic job. They put a buffet on and a beautiful cake with 90th candles. They made it really special for Mum and for us.
19 April 2024
My mum was only at the home for just over 4 months but I have to say that we couldn't have hoped for more care, compassion or love at a time when Mum was very poorly and deteriorating. The staff at Thorncliffe are all amazing people, the residents were the focus of everything they did and their interaction with my family when visiting was more than we could ask for with staff always available to answer questions on health and more practical matters. I would have no hesitation in recommending Thorncliffe Grange, it really is a home for the residents.
13 March 2024
The experience we have had at the nursing home is amazing. The care for my uncle was great, the nurses and managers were always lovely when we visited, this home doesn't just look after the patients they take care of the family as well. There was someone always around when you needed them. My uncle was very comfortable here and very safe. They always called if he was ill or seeing the GP they kept us up to date all the time. Would recommend this nursing home to families, it is amazing.
28 February 2024
I couldn't have wished for my Mum to be better looked after during the last six months of her life. All the staff at Thorncliffe Grange are absolutely amazing, she was so well taken care of and they also made us feel so welcome when we went to visit. She always seemed so happy to be living there and would refer to the carers as her 'little friends'. Thank you to everyone for all your hard work and support.
03 January 2024
I was first put in touch with this place via our adult social services rep, the manager of the care home came to the house to meet my wife and to gain a better understanding of her needs. I must say she was absolutely outstanding and within minutes of meeting her and seeing how she interacted with my wife put me at ease, it was only then I believed that I was making the right decision. We then were given a day to attend with both myself and my wife to meet and greet the staff, they were all adorable and so genuine and heartwarming. Then I knew it was the right decision for both my wife's happiness and my well-being. Within a few days my wife was laughing and engaging with the staff. I honestly want to say that we both feel like part of the Thorncliffe Grange family, they are true heroes in our journey and have helped me and will continue to support us for the remainder of our journey, much love to them all.
09 January 2023
We first contacted the manager at Thorncliffe Grange in February 22, and the first thing she said was, don't judge us from the outside, and she was absolutely right. The staff are amazing and unbelievably caring, so much so that they feel like family. The residents are so well looked after. They are always clean, well-fed and warm. The care our family member got was second to none; even in her last moments, they went beyond their duty. Thank you to everyone.
27 December 2021
My dad has been here a few months now and he is like a different person after a lengthy hospital stay. He is well looked after by the staff here, who are always pleasant and helpful whenever I visit, they look after him extremely well. He is always clean and warm and has a smile on his face too. The management team are so helpful and provide support to us relatives as much as they do the residents and have been great with helping my disabled mum when she visits. Thank you so much to the lovely staff at Thorncliffe Grange, I definitely recommend this place.
19 November 2020
My mum was a resident in the care home from October 2019 until she passed away in October 2020. My mum had a rare degenerative condition called CBD and as a result, had a lot of care needs which were compounded by the fact that she had the lost the ability to speak properly. The staff at the care home provided my mum with a great level of care and I could see the rapport and connection they had with my mum in their daily interactions with her. The care home gave me and my family the peace of mind that she was well cared for. The deterioration in my mum’s health, as well as the final days of my mum’s life, were handled with great dignity and respect. The staff were always easy to speak to and accommodating with our wishes. The home and it’s staff worked tirelessly during the pandemic to keep residents as safe as they could. I would definitely recommend this care home to other people.
03 June 2020
My mother was a resident in Thorncliffe Grange for nearly 5 years before she passed away. She had advanced dementia when she was admitted but always seemed to be content and happy. She was extremely cared for and safe. The staff were always approachable and gave great advice which helped my family deal with the stress of my mother's illness. The care exhibited by the staff was exemplary and went beyond the call of duty at times. The recent crisis has proved to me that nothing is left to chance with a complete lockdown implemented before the UK government's instructions.
03 June 2020
I would like to start this review by saying a big thank you for accepting my father-in-law into your care home. We have not got to know you all properly yet as my father-in-law was only in your care a week before the Covid-19 lockdown. In the week we were allowed to come and visit we were delighted with the care you were giving my father-in-law, you had him up out of bed and sat in the dayroom. This was the first time in 2 months he had been out of bed. We have been delighted with the communication via messages, Whatsapp and FaceTime in these difficult times, we all know how busy you must be, and the hard work. We think you are all doing an amazing job of looking after our loved ones. We are all looking forward to getting to know you all more as with what we have seen of you all we are very pleased. Thank you so much.
03 June 2020
All the staff are brilliant in every way. The care and understanding of my mum is excellent. Mum has been a resident for almost 4 years and we have always been made welcome. I feel very comfortable asking any staff if I need to enquire about anything. Always finding everyone very helpful with good advice. I don't have any concerns as I know Mum is looked after extremely well and we are kept informed and updated regularly. Thanks to you all.
03 June 2020
I cannot praise the staff enough at Thorncliffe. Thanks to their care, compassion and dedication, especially through these unprecedented times with Covid-19. My father has been a resident for just over 12 months and settled into the home brilliantly. Before arriving at Thorncliffe, he spent 6 weeks in hospital recovering from a hip fracture and was discharged with substantial weight loss and at the point of giving up. Within 3 months of living at Thorncliffe, my father bounced back to his happy self and regained the weight he’d lost. I believe my father wouldn’t be with us now without the amazing care given to him at Thorncliffe. The manager liaised with external agencies and couldn’t do enough to ensure my father received the best possible care, for which I am eternally grateful. It is an absolute privilege to be a part of the Thorncliffe family. Thank you!
28 May 2020
I am writing this review regarding the care of my brother. The care since he has been in this caring home; has been excellent. The staff members are very kind, and I cannot fault them, and their work ethic is top-class. The manager and office staff are very thoughtful, caring and efficient, nothing is too much trouble. The management and staff have been so wonderful through the 2020 pandemic. They have kept our family informed every step of the way. It has been so tough on all of us not being able to visit our loved ones, but Thorncliffe has been magnificent throughout. I fully recommend this home. The time and care, taken by the staff making all the residents happy and entertained are just beyond words.
27 May 2020
Couldn't praise the staff and care at Thorncliffe enough. Their care is 1st class. Their compassion is unmatchable. During these difficult unprecedented times, they have gone above and beyond, setting up technology and time, to stay in touch with all the families. We have pictures and video calls and updates. They have remained virus-free and have impeccable plans in place ready for if the worse happens. They go beyond just 'their jobs' to keep the residents not only healthy and well but also happy, entertained and safe.
27 May 2020
Fantastic staff who are brilliant with my Mum who has dementia and has been there for 8-years. They are very supportive too us relatives. Even though mum can’t talk now, they still talk to her. Great at keeping us all up to date with what’s happening especially, during covid.
27 May 2020
I have been visiting my elderly next-door neighbour for about 5-years, and in all that time, cannot fault the care she has received. She went there after being discharged from a hospice and was cared for and loved back to life. She has been very happy there, the carers treat the residents like their own, and the manager is second to none; knows and understands those in her care. The residents are kept clean all the time, and there has never been a smell in the home. I find Thorncliffe Grange highly recommendable.
Latest Reviews for Thorncliffe Grange Nursing Home
06 February 2025
Thorncliffe Grange Nursing Home provided exceptional care for my dad during his 8-month stay. From our very first visit, my mum and I knew we had found the right place - the warm family atmosphere was immediately apparent. What sets Thorncliffe Grange apart is their long-serving, dedicated staff across all departments. The continuity of care proved valuable as my dad had lost his sight and the familiar voices of his carers provided him comfort and reassurance. Every single person treated him with extraordinary dignity & respect. The staff didn't just provide care; they became our friends, sharing laughs and creating a genuine family atmosphere. Their approach to care was consistently outstanding and they went above and beyond to ensure my dad's comfort and well-being. If you're seeking exceptional care for your loved one in a warm, professional, and dignified environment, Thorncliffe Grange should be at the top of your list. The level of attention and genuine care they provide is truly remarkable.
14 August 2024
When my brother had to leave hospital for nursing care, I had two recommendations about Thorncliffe Grange, one from a nurse whose Grandmother was looked after there before her passing and another from a care worker who had placed many people in there over many years. Both said although the home itself looked 'tired' the care provided by the staff was second to none. I visited the home on spec' and from the moment I was welcomed through the door I felt the warmth of feeling from all the staff. Just listening to the conversations between the staff and the residents was so comforting, they were singing together, laughing and joking. After my brother moved in, I found this to be exactly the same across all staff, not just the management but the cleaners, the maintenance staff, the doctors, the nurses and of course the hands-on carers. I cannot speak highly enough of all the staff, they were brilliant. If care is what you want either nursing or residential, this home is the best!
05 August 2024
My dad came here for palliative care, have to say the team are amazing. The support given during a terrible time for us as a family was just great. My dad loved being here and was cared for so much, shout out to two staff member in particular for their compassion and expertise. We are forever grateful.
29 July 2024
Mum was a resident in Thorncliffe for about 18 months, it is always a difficult decision placing a loved one in care. We can not thank the staff enough for not only caring for Mum but also for us as a family and for their endless support, particularly in her last few days of life. Thorncliffe may not be the most aesthetically pleasing but the care and compassion are unbeatable they genuinely care and go above and beyond.
02 May 2024
I have no worries leaving my mother at Thorncliffe Grange, the management are really caring on the ball and it shows how the staff interact with the residents. My mother arrived the 2nd of February and she has settled in lovely. Thorncliffe was recommended to us by a social worker and it was the best thing we did for Mum. It was our mum's 90th birthday last week and I have to say they did a fantastic job. They put a buffet on and a beautiful cake with 90th candles. They made it really special for Mum and for us.
19 April 2024
My mum was only at the home for just over 4 months but I have to say that we couldn't have hoped for more care, compassion or love at a time when Mum was very poorly and deteriorating. The staff at Thorncliffe are all amazing people, the residents were the focus of everything they did and their interaction with my family when visiting was more than we could ask for with staff always available to answer questions on health and more practical matters. I would have no hesitation in recommending Thorncliffe Grange, it really is a home for the residents.
13 March 2024
The experience we have had at the nursing home is amazing. The care for my uncle was great, the nurses and managers were always lovely when we visited, this home doesn't just look after the patients they take care of the family as well. There was someone always around when you needed them. My uncle was very comfortable here and very safe. They always called if he was ill or seeing the GP they kept us up to date all the time. Would recommend this nursing home to families, it is amazing.
28 February 2024
I couldn't have wished for my Mum to be better looked after during the last six months of her life. All the staff at Thorncliffe Grange are absolutely amazing, she was so well taken care of and they also made us feel so welcome when we went to visit. She always seemed so happy to be living there and would refer to the carers as her 'little friends'. Thank you to everyone for all your hard work and support.
03 January 2024
I was first put in touch with this place via our adult social services rep, the manager of the care home came to the house to meet my wife and to gain a better understanding of her needs. I must say she was absolutely outstanding and within minutes of meeting her and seeing how she interacted with my wife put me at ease, it was only then I believed that I was making the right decision. We then were given a day to attend with both myself and my wife to meet and greet the staff, they were all adorable and so genuine and heartwarming. Then I knew it was the right decision for both my wife's happiness and my well-being. Within a few days my wife was laughing and engaging with the staff. I honestly want to say that we both feel like part of the Thorncliffe Grange family, they are true heroes in our journey and have helped me and will continue to support us for the remainder of our journey, much love to them all.
09 January 2023
We first contacted the manager at Thorncliffe Grange in February 22, and the first thing she said was, don't judge us from the outside, and she was absolutely right. The staff are amazing and unbelievably caring, so much so that they feel like family. The residents are so well looked after. They are always clean, well-fed and warm. The care our family member got was second to none; even in her last moments, they went beyond their duty. Thank you to everyone.
27 December 2021
My dad has been here a few months now and he is like a different person after a lengthy hospital stay. He is well looked after by the staff here, who are always pleasant and helpful whenever I visit, they look after him extremely well. He is always clean and warm and has a smile on his face too. The management team are so helpful and provide support to us relatives as much as they do the residents and have been great with helping my disabled mum when she visits. Thank you so much to the lovely staff at Thorncliffe Grange, I definitely recommend this place.
19 November 2020
My mum was a resident in the care home from October 2019 until she passed away in October 2020. My mum had a rare degenerative condition called CBD and as a result, had a lot of care needs which were compounded by the fact that she had the lost the ability to speak properly. The staff at the care home provided my mum with a great level of care and I could see the rapport and connection they had with my mum in their daily interactions with her. The care home gave me and my family the peace of mind that she was well cared for. The deterioration in my mum’s health, as well as the final days of my mum’s life, were handled with great dignity and respect. The staff were always easy to speak to and accommodating with our wishes. The home and it’s staff worked tirelessly during the pandemic to keep residents as safe as they could. I would definitely recommend this care home to other people.
03 June 2020
My mother was a resident in Thorncliffe Grange for nearly 5 years before she passed away. She had advanced dementia when she was admitted but always seemed to be content and happy. She was extremely cared for and safe. The staff were always approachable and gave great advice which helped my family deal with the stress of my mother's illness. The care exhibited by the staff was exemplary and went beyond the call of duty at times. The recent crisis has proved to me that nothing is left to chance with a complete lockdown implemented before the UK government's instructions.
03 June 2020
I would like to start this review by saying a big thank you for accepting my father-in-law into your care home. We have not got to know you all properly yet as my father-in-law was only in your care a week before the Covid-19 lockdown. In the week we were allowed to come and visit we were delighted with the care you were giving my father-in-law, you had him up out of bed and sat in the dayroom. This was the first time in 2 months he had been out of bed. We have been delighted with the communication via messages, Whatsapp and FaceTime in these difficult times, we all know how busy you must be, and the hard work. We think you are all doing an amazing job of looking after our loved ones. We are all looking forward to getting to know you all more as with what we have seen of you all we are very pleased. Thank you so much.
03 June 2020
All the staff are brilliant in every way. The care and understanding of my mum is excellent. Mum has been a resident for almost 4 years and we have always been made welcome. I feel very comfortable asking any staff if I need to enquire about anything. Always finding everyone very helpful with good advice. I don't have any concerns as I know Mum is looked after extremely well and we are kept informed and updated regularly. Thanks to you all.
03 June 2020
I cannot praise the staff enough at Thorncliffe. Thanks to their care, compassion and dedication, especially through these unprecedented times with Covid-19. My father has been a resident for just over 12 months and settled into the home brilliantly. Before arriving at Thorncliffe, he spent 6 weeks in hospital recovering from a hip fracture and was discharged with substantial weight loss and at the point of giving up. Within 3 months of living at Thorncliffe, my father bounced back to his happy self and regained the weight he’d lost. I believe my father wouldn’t be with us now without the amazing care given to him at Thorncliffe. The manager liaised with external agencies and couldn’t do enough to ensure my father received the best possible care, for which I am eternally grateful. It is an absolute privilege to be a part of the Thorncliffe family. Thank you!
28 May 2020
I am writing this review regarding the care of my brother. The care since he has been in this caring home; has been excellent. The staff members are very kind, and I cannot fault them, and their work ethic is top-class. The manager and office staff are very thoughtful, caring and efficient, nothing is too much trouble. The management and staff have been so wonderful through the 2020 pandemic. They have kept our family informed every step of the way. It has been so tough on all of us not being able to visit our loved ones, but Thorncliffe has been magnificent throughout. I fully recommend this home. The time and care, taken by the staff making all the residents happy and entertained are just beyond words.
27 May 2020
Couldn't praise the staff and care at Thorncliffe enough. Their care is 1st class. Their compassion is unmatchable. During these difficult unprecedented times, they have gone above and beyond, setting up technology and time, to stay in touch with all the families. We have pictures and video calls and updates. They have remained virus-free and have impeccable plans in place ready for if the worse happens. They go beyond just 'their jobs' to keep the residents not only healthy and well but also happy, entertained and safe.
27 May 2020
Fantastic staff who are brilliant with my Mum who has dementia and has been there for 8-years. They are very supportive too us relatives. Even though mum can’t talk now, they still talk to her. Great at keeping us all up to date with what’s happening especially, during covid.
27 May 2020
I have been visiting my elderly next-door neighbour for about 5-years, and in all that time, cannot fault the care she has received. She went there after being discharged from a hospice and was cared for and loved back to life. She has been very happy there, the carers treat the residents like their own, and the manager is second to none; knows and understands those in her care. The residents are kept clean all the time, and there has never been a smell in the home. I find Thorncliffe Grange highly recommendable.