Submit a Review for Lady of the Vale Nursing Home
Grange Road, Bowdon, Altrincham, WA14 3HA
View Full Details of Lady of the Vale Nursing HomeLatest Reviews for Lady of the Vale Nursing Home
19 March 2025
I cannot speak highly enough of the manager and his team, as they really do 'care' , my mum was in another care facility prior and the difference at LOV was unbelievable. The team never stop, their patience, care and understanding is incredible really , they treat their patients with respect and offer their families the upmost support. I am incredibly grateful we found LOV as they truly cared for my mum , a proud and elegant lady , they maintained her dignity as dementia took over, and I cannot thank them enough.
11 March 2025
I had a very positive visit to see my mother. She is very happy and content and getting to know the staff. The Lady of the Vale residential home offers many opportunities and facilities to the residents. The staff are most helpful and welcoming and most sympathetic to my mother's needs. My mother does need to be encouraged to go to the dayroom each day, if possible, and to socialise with other residents. A pleasure to come to the clean and well appointed Lady of the Vale residential home. Many thanks.
24 January 2025
I would like to thank all the staff and the manager for their wonderful care, support and friendship they have shown over the last few years. My friend could not ask for anything more, they greet you with open arms and warm smiles, day or night. It truly is a wonderful home from home. Thank you for all you do for all residents.
25 November 2024
All the members of staff including cleaners and cooks are very pleasant, always on hand if you want anything, they ask if you would like a drink, cake or biscuits when they come round. very helpful and will go out of their way to help you. I always thoroughly enjoy my visits when I go. Keep up the good work that you all do for the clients.
05 November 2024
My Mum was in the home for 6 weeks before she sadly passed away. She was not well during that time however did say the staff was all nice and the room was comfortable/ I always found the staff fairly friendly and professional. Mum's room was clean with everything she needed. A big thanks to all.
15 October 2024
Very pleased with the care my sister-in-law is receiving. All the staff from the manager down seem to really care and be involved with her. She is very poorly and I am confident that whatever is decided for her will be what the team believe is what is best for her.
02 September 2024
Very pleased with how Lady of the Vale look after my wife. They are so kind and cheerful. My wife has now been at Lady of the Vale for over five years and I am still so pleased with the care. I would certainly recommend it.
17 May 2024
The staff are lovely, warm, friendly and very caring. The home is light, bright and spotlessly clean. We looked at many homes for Mum before we chose Lady of The Vale, this was by far the best! There are activities for her to take part in, she can attend Mass and her visitors can too. She has settled well and is well cared for.
08 May 2024
Our mum has been in the care for several months now and we are so happy she is there, the care and kindness given to her are second to none. All the staff are so helpful to us relatives of the residents and genuinely lovely caring people, it's not easy at times seeing your mum in care but when she's getting the best she can it helps, thank you so much.
08 May 2024
I have visited a few times & it always seems peaceful and clean as well my cousin seems to be very comfortable & happy. The carers also seem very nice & friendly and supportive to visitors and of course to the patients which is important.
06 May 2024
All the staff are warm and friendly. They are all very caring and really care about all the residents. Each and every resident is made to feel very special. The care that they all receive is of an extremely high standard.
01 March 2024
Lady of the Vale Nursing Home provides the very best in care. The carers do care, they are in and out all the time, making sure the residents are looked after. The food is amazing and is offered to family members. The staff look after them like they are their own family. I would recommend Lady of the Vale to anyone in search of a place to stay for care, comfort and dedicated staff.
21 February 2024
After over 9 months of numerous hospitals and care homes we had only seen the worst of adult social care until that is a recent end-of-life discharge to The Lady of the Vale. The staff are courteous and attentive and caring to both residents and families, the home is well maintained and clean and the food is lovely. Sadly for us there’s not much time left to see our relative enjoy the end of her life here. We would highly recommend The Lady of the Vale to anyone looking for peace of mind their loved ones will be looked after properly. Well done to the whole team your work is valued and appreciated greatly.
11 December 2023
Mum came to Lady of the Vale to be assessed over a three-week period and it was immediately apparent that the management and staff were professional, caring and compassionate. I was so happy and relieved that following the assessment, the manager managed to provide a permanent home and room for Mum. The carers, manager, nurses, chefs, cleaning and gardening staff are wonderfully pleasant, efficient and caring and manage to go about their busy everyday duties with a smile and sense of humour. Approachable, organised and motivated. I would like to thank and praise every individual at the home for making Mum feel like the Lady of the Vale is her family.
17 October 2023
The staff are all extremely welcoming. My mother has been made to feel at home, something which has been a concern to all the family. A lovely atmosphere, very clean, food cooked on site and varied and enjoyed by our mother.
04 September 2023
My brother was in a lovely room, looking out onto the trees and garden. The nurses and staff looked after him very kindly with much patience and gentleness. The home has a family feel, and everyone is at ease with one another. The home is nicely furnished and very clean. The food is well prepared and varied. They are angels.
03 July 2023
My ex-husband was treated wonderfully during his time at Lady of the Vale Nursing Home. All his visitors were welcomed and treated brilliantly. The standards at this home are simply excellent. The staff were so caring so helpful and so accommodating. The whole building was so clean we had peace of mind whilst he was at this nursery home, they couldn't do enough for him. If I become so ill I would like to spend my last days at Lady of the Vale.
21 April 2023
My dad transferred from hospital to Lady of the Vale and spent the last week of his earthly life there. He was made comfortable, he was checked on regularly, his pain and discomfort was managed with great skill and care. The staff also took time to look after us and make sure we were happy with the care being provided and to offer tea, coffee, biscuits and other types of food. Nothing was too much for them. I will be forever grateful that my dad was looked after here - I could not ask for more.
05 October 2022
The service provided by the manager and his whole team is amazing. The overall atmosphere is serene, comforting and relaxed, with nothing too much for the staff to respond to with a smile and a pleasantry. My wife has been in their care since July, and I have reserved my time before commenting, and I cannot fault anything. The level of care from all staff members has to be experienced, and I find visiting a pleasant experience in rather sad circumstances as everyone is so welcoming on my twice daily visits. Absolutely no hesitation in recommending.
14 September 2022
Since the new manager has taken over at Bowdon Vale there have been various changes. The manager is very approachable and always welcoming. Any questions raised are answered fully and explanations are detailed. There is a new activities coordinator who seems very keen to include as many residents as possible. The 'Dog Appreciation Day' yesterday was really well received by the residents, relatives and staff. The staff, both new and longstanding are wonderful, and caring and always treat residents with dignity.
Latest Reviews for Lady of the Vale Nursing Home
19 March 2025
I cannot speak highly enough of the manager and his team, as they really do 'care' , my mum was in another care facility prior and the difference at LOV was unbelievable. The team never stop, their patience, care and understanding is incredible really , they treat their patients with respect and offer their families the upmost support. I am incredibly grateful we found LOV as they truly cared for my mum , a proud and elegant lady , they maintained her dignity as dementia took over, and I cannot thank them enough.
11 March 2025
I had a very positive visit to see my mother. She is very happy and content and getting to know the staff. The Lady of the Vale residential home offers many opportunities and facilities to the residents. The staff are most helpful and welcoming and most sympathetic to my mother's needs. My mother does need to be encouraged to go to the dayroom each day, if possible, and to socialise with other residents. A pleasure to come to the clean and well appointed Lady of the Vale residential home. Many thanks.
24 January 2025
I would like to thank all the staff and the manager for their wonderful care, support and friendship they have shown over the last few years. My friend could not ask for anything more, they greet you with open arms and warm smiles, day or night. It truly is a wonderful home from home. Thank you for all you do for all residents.
25 November 2024
All the members of staff including cleaners and cooks are very pleasant, always on hand if you want anything, they ask if you would like a drink, cake or biscuits when they come round. very helpful and will go out of their way to help you. I always thoroughly enjoy my visits when I go. Keep up the good work that you all do for the clients.
05 November 2024
My Mum was in the home for 6 weeks before she sadly passed away. She was not well during that time however did say the staff was all nice and the room was comfortable/ I always found the staff fairly friendly and professional. Mum's room was clean with everything she needed. A big thanks to all.
15 October 2024
Very pleased with the care my sister-in-law is receiving. All the staff from the manager down seem to really care and be involved with her. She is very poorly and I am confident that whatever is decided for her will be what the team believe is what is best for her.
02 September 2024
Very pleased with how Lady of the Vale look after my wife. They are so kind and cheerful. My wife has now been at Lady of the Vale for over five years and I am still so pleased with the care. I would certainly recommend it.
17 May 2024
The staff are lovely, warm, friendly and very caring. The home is light, bright and spotlessly clean. We looked at many homes for Mum before we chose Lady of The Vale, this was by far the best! There are activities for her to take part in, she can attend Mass and her visitors can too. She has settled well and is well cared for.
08 May 2024
Our mum has been in the care for several months now and we are so happy she is there, the care and kindness given to her are second to none. All the staff are so helpful to us relatives of the residents and genuinely lovely caring people, it's not easy at times seeing your mum in care but when she's getting the best she can it helps, thank you so much.
08 May 2024
I have visited a few times & it always seems peaceful and clean as well my cousin seems to be very comfortable & happy. The carers also seem very nice & friendly and supportive to visitors and of course to the patients which is important.
06 May 2024
All the staff are warm and friendly. They are all very caring and really care about all the residents. Each and every resident is made to feel very special. The care that they all receive is of an extremely high standard.
01 March 2024
Lady of the Vale Nursing Home provides the very best in care. The carers do care, they are in and out all the time, making sure the residents are looked after. The food is amazing and is offered to family members. The staff look after them like they are their own family. I would recommend Lady of the Vale to anyone in search of a place to stay for care, comfort and dedicated staff.
21 February 2024
After over 9 months of numerous hospitals and care homes we had only seen the worst of adult social care until that is a recent end-of-life discharge to The Lady of the Vale. The staff are courteous and attentive and caring to both residents and families, the home is well maintained and clean and the food is lovely. Sadly for us there’s not much time left to see our relative enjoy the end of her life here. We would highly recommend The Lady of the Vale to anyone looking for peace of mind their loved ones will be looked after properly. Well done to the whole team your work is valued and appreciated greatly.
11 December 2023
Mum came to Lady of the Vale to be assessed over a three-week period and it was immediately apparent that the management and staff were professional, caring and compassionate. I was so happy and relieved that following the assessment, the manager managed to provide a permanent home and room for Mum. The carers, manager, nurses, chefs, cleaning and gardening staff are wonderfully pleasant, efficient and caring and manage to go about their busy everyday duties with a smile and sense of humour. Approachable, organised and motivated. I would like to thank and praise every individual at the home for making Mum feel like the Lady of the Vale is her family.
17 October 2023
The staff are all extremely welcoming. My mother has been made to feel at home, something which has been a concern to all the family. A lovely atmosphere, very clean, food cooked on site and varied and enjoyed by our mother.
04 September 2023
My brother was in a lovely room, looking out onto the trees and garden. The nurses and staff looked after him very kindly with much patience and gentleness. The home has a family feel, and everyone is at ease with one another. The home is nicely furnished and very clean. The food is well prepared and varied. They are angels.
03 July 2023
My ex-husband was treated wonderfully during his time at Lady of the Vale Nursing Home. All his visitors were welcomed and treated brilliantly. The standards at this home are simply excellent. The staff were so caring so helpful and so accommodating. The whole building was so clean we had peace of mind whilst he was at this nursery home, they couldn't do enough for him. If I become so ill I would like to spend my last days at Lady of the Vale.
21 April 2023
My dad transferred from hospital to Lady of the Vale and spent the last week of his earthly life there. He was made comfortable, he was checked on regularly, his pain and discomfort was managed with great skill and care. The staff also took time to look after us and make sure we were happy with the care being provided and to offer tea, coffee, biscuits and other types of food. Nothing was too much for them. I will be forever grateful that my dad was looked after here - I could not ask for more.
05 October 2022
The service provided by the manager and his whole team is amazing. The overall atmosphere is serene, comforting and relaxed, with nothing too much for the staff to respond to with a smile and a pleasantry. My wife has been in their care since July, and I have reserved my time before commenting, and I cannot fault anything. The level of care from all staff members has to be experienced, and I find visiting a pleasant experience in rather sad circumstances as everyone is so welcoming on my twice daily visits. Absolutely no hesitation in recommending.
14 September 2022
Since the new manager has taken over at Bowdon Vale there have been various changes. The manager is very approachable and always welcoming. Any questions raised are answered fully and explanations are detailed. There is a new activities coordinator who seems very keen to include as many residents as possible. The 'Dog Appreciation Day' yesterday was really well received by the residents, relatives and staff. The staff, both new and longstanding are wonderful, and caring and always treat residents with dignity.