141 Springfield Road, Beech Hill, Wigan, WN6 7RH
View Full Details of Jah-Jireh (Charity) HomesThere's no doubt that this care home is operating in less than perfect conditions due to the regime imposed upon them by the authorities, staff shortages and skyrocketing costs. However, every time I visit (every week, if possible), I am touched by the care and compassion the staff show to the residents and their families. The carers become your friend very quickly and demonstrate great affection for the residents. Yes, there are things that could be improved upon, but the basic hygiene and care requirements are being catered for more than adequately. My mother-in-law is very comfortable and happy in her clean, warm room, with attentive staff and friendly fellow residents. My wife and I feel so reassured that she's in Jah Jireh.
I am very impressed with the care my mum-in-law is receiving at Jah-Jireh. Occasionally they can’t answer the phone due to being too busy but most times they do and take the time to tell me how my mum-in-law is. She has dementia and they regularly ring me to check about what’s best for her. They have referred her to specialists when needed and gone above and beyond what I would have expected. They really care for her. My husband and I visited a few weeks ago and she looked so happy. She was so settled and smiling. This was so reassuring. They had provided aids and adaptations and had a good understanding of her needs and care. I’m very happy.
Shocking attitude. Poor communication. Unhygienic. Lack of care for needs/wants. Management is appalling. My grandma had a fall and yet no doctor was called? Why? Dirty bedding? Other resident's clothing returned alongside my grandma's clothing? Stale flowers that were left for weeks? Brand new towels/flannels not used, so no bathing?
My beloved grandma went into Jah-Jireh mid lockdown and sadly went into hospital and passed away just three weeks from staying there. Prior to entering the home, she was in good physical health before deteriorating as soon as she entered the home. The attitude of the manager for the home was shocking, lack of regard for families and the patients. A handful of times I called up to see how she was and I was made to feel a nuisance for asking how she was, spoken to terribly. Her phone also was turned off on a number of occasions which is so out of character for my grandma. I called up to arrange to collect some things for my grandma to take to the hospital, I was told she was ‘fine and had just had dinner with the residents’ - She was in the hospital at this time so I asked why they had lied saying she was at the home having her dinner? They couldn’t give me an answer. My grandma passed with having sepsis and pneumonia. The hospital raised safeguarding concerns upon her arrival from Jah-Jireh.
Communication is very poor. Heavily rely on the goodwill of their residents, families and brand name used. Disingenuous management. It’s imperative to visit before application. Don’t be turned away due to Covid. It’s imperative to read all neutral information about this place before placing loved ones in there. Establish capacity status in writing by management so no grey areas. Trust your gut feeling. You know your loved one better than anyone.
I have complete peace of mind knowing that my dad is being cared for by staff that genuinely love him as if he were part of their own family. He is very happy in Jah-Jireh and I am very happy to recommend to anyone thinking of care for their loved one.
There's no doubt that this care home is operating in less than perfect conditions due to the regime imposed upon them by the authorities, staff shortages and skyrocketing costs. However, every time I visit (every week, if possible), I am touched by the care and compassion the staff show to the residents and their families. The carers become your friend very quickly and demonstrate great affection for the residents. Yes, there are things that could be improved upon, but the basic hygiene and care requirements are being catered for more than adequately. My mother-in-law is very comfortable and happy in her clean, warm room, with attentive staff and friendly fellow residents. My wife and I feel so reassured that she's in Jah Jireh.
I am very impressed with the care my mum-in-law is receiving at Jah-Jireh. Occasionally they can’t answer the phone due to being too busy but most times they do and take the time to tell me how my mum-in-law is. She has dementia and they regularly ring me to check about what’s best for her. They have referred her to specialists when needed and gone above and beyond what I would have expected. They really care for her. My husband and I visited a few weeks ago and she looked so happy. She was so settled and smiling. This was so reassuring. They had provided aids and adaptations and had a good understanding of her needs and care. I’m very happy.
Shocking attitude. Poor communication. Unhygienic. Lack of care for needs/wants. Management is appalling. My grandma had a fall and yet no doctor was called? Why? Dirty bedding? Other resident's clothing returned alongside my grandma's clothing? Stale flowers that were left for weeks? Brand new towels/flannels not used, so no bathing?
My beloved grandma went into Jah-Jireh mid lockdown and sadly went into hospital and passed away just three weeks from staying there. Prior to entering the home, she was in good physical health before deteriorating as soon as she entered the home. The attitude of the manager for the home was shocking, lack of regard for families and the patients. A handful of times I called up to see how she was and I was made to feel a nuisance for asking how she was, spoken to terribly. Her phone also was turned off on a number of occasions which is so out of character for my grandma. I called up to arrange to collect some things for my grandma to take to the hospital, I was told she was ‘fine and had just had dinner with the residents’ - She was in the hospital at this time so I asked why they had lied saying she was at the home having her dinner? They couldn’t give me an answer. My grandma passed with having sepsis and pneumonia. The hospital raised safeguarding concerns upon her arrival from Jah-Jireh.
Communication is very poor. Heavily rely on the goodwill of their residents, families and brand name used. Disingenuous management. It’s imperative to visit before application. Don’t be turned away due to Covid. It’s imperative to read all neutral information about this place before placing loved ones in there. Establish capacity status in writing by management so no grey areas. Trust your gut feeling. You know your loved one better than anyone.
I have complete peace of mind knowing that my dad is being cared for by staff that genuinely love him as if he were part of their own family. He is very happy in Jah-Jireh and I am very happy to recommend to anyone thinking of care for their loved one.