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100 Fleetwood Road, Southport, PR9 9QN
View Full Details of Burgess Manor Care HomeLatest Reviews for Burgess Manor Care Home
11 June 2024
I am overall happy with the support my friend gets. Good staff support.
10 May 2024
After Covid, my brother became seriously unwell with long-term medical needs and he was finally given the gift of a new home at Burgess Manor Care Home. There are not enough words to say how truly grateful we are to the warm welcome, patience, acceptance and professional approach everyone shows. Thank you from the bottom of all our hearts for all that you do each and every day.
24 April 2024
Friendly and efficient staff. My sister is well cared for. Can be difficult to contact home by phone.
24 April 2024
Overall, the experience is generally satisfactory, although my sister has highlighted that staffing levels have been below the level expected for the nursing wing. There are no issues with the staff, but due to the levels they are struggling to cope with residents' needs fully. Since the change from food being made on-site to the pre-prepared meals, this has been a backward step. All the staff who deal with my sister are always pleasant and she gets on well with them.
17 January 2022
My husband has been in residence here for over a year now. He is always very happy and well cared for when I visit. The staff are all prepared to talk and listen and my husband obviously enjoys their company.
13 January 2022
We have been so pleased with the standard and level of care you have shown my stepfather. We are particularly grateful of the way in which he is encouraged to engage in activities and trips away from the unit. He always appears clean and content in his surroundings which has helped him to settle and adjust so quickly. Thank you to all the staff.
23 November 2021
When my dad came out of hospital he was a high-risk case due to his anxiety and outburst being in Burgess Manor with excellent staff and care I have my dad back again. He is settled, content and happy to go with the staff after visits which is a high comfort to me. We are also delighted with the home visits which means he gets to come home and spend quality time before returning to the care home - highly recommend!
23 November 2021
My husband is happy in Burgess Manor Care Home - his Dementia is treated with understanding and care. His personal care is treated with understanding and respect. The staff are friendly and supportive providing a very professional service. The building is clean and well maintained.
15 March 2019
As a family, we have been very pleased with the treatment and care of our mother, but her bedroom is very 'tired'. We have requested a few times that the sink unit needs repairing but it is still falling apart. But we are very pleased with the unfailing care that our mother has received and feel that this is the most important fact. She is always clean and neat when we visit regardless of time of day.
21 December 2018
Excellent care and service. Excellent, helpful friendly staff.
Latest Reviews for Burgess Manor Care Home
11 June 2024
I am overall happy with the support my friend gets. Good staff support.
10 May 2024
After Covid, my brother became seriously unwell with long-term medical needs and he was finally given the gift of a new home at Burgess Manor Care Home. There are not enough words to say how truly grateful we are to the warm welcome, patience, acceptance and professional approach everyone shows. Thank you from the bottom of all our hearts for all that you do each and every day.
24 April 2024
Friendly and efficient staff. My sister is well cared for. Can be difficult to contact home by phone.
24 April 2024
Overall, the experience is generally satisfactory, although my sister has highlighted that staffing levels have been below the level expected for the nursing wing. There are no issues with the staff, but due to the levels they are struggling to cope with residents' needs fully. Since the change from food being made on-site to the pre-prepared meals, this has been a backward step. All the staff who deal with my sister are always pleasant and she gets on well with them.
17 January 2022
My husband has been in residence here for over a year now. He is always very happy and well cared for when I visit. The staff are all prepared to talk and listen and my husband obviously enjoys their company.
13 January 2022
We have been so pleased with the standard and level of care you have shown my stepfather. We are particularly grateful of the way in which he is encouraged to engage in activities and trips away from the unit. He always appears clean and content in his surroundings which has helped him to settle and adjust so quickly. Thank you to all the staff.
23 November 2021
When my dad came out of hospital he was a high-risk case due to his anxiety and outburst being in Burgess Manor with excellent staff and care I have my dad back again. He is settled, content and happy to go with the staff after visits which is a high comfort to me. We are also delighted with the home visits which means he gets to come home and spend quality time before returning to the care home - highly recommend!
23 November 2021
My husband is happy in Burgess Manor Care Home - his Dementia is treated with understanding and care. His personal care is treated with understanding and respect. The staff are friendly and supportive providing a very professional service. The building is clean and well maintained.
15 March 2019
As a family, we have been very pleased with the treatment and care of our mother, but her bedroom is very 'tired'. We have requested a few times that the sink unit needs repairing but it is still falling apart. But we are very pleased with the unfailing care that our mother has received and feel that this is the most important fact. She is always clean and neat when we visit regardless of time of day.
21 December 2018
Excellent care and service. Excellent, helpful friendly staff.