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644/646 New Chester Road, Birkenhead, CH42 1QB
View Full Details of The Court Nursing HomeLatest Reviews for The Court Nursing Home
30 January 2025
The standard of care and staff members are appalling, absolutely appalling. I have tried to email the manager and owner. They haven't got an updated email so can't send my complaint. Hopefully get a call back tomorrow! But I doubt it.
23 September 2020
My sister was a resident for two months before she died in The Court, July 2020. In that time she was treated with all the care, dignity and respect a family could wish for. She’d had a pretty devastating time in the 4 months before, exacerbated inevitably by the COVID-19 pandemic, but within hours of her becoming a resident at The Court, the family were reassured that she was in safe, caring and highly professional hands. Covid-19 presented many challenges but at every turn, staff endeavoured to make sure that my sister remained in touch with family, that we were kept fully informed of her care and treatment needs and that she was part of The Court's extended family. Much of the contact had to be via telephone, WhatsApp, Skype etc but leadership and teamwork were self-evident and I cannot praise the staff highly enough. Nothing seemed too much trouble for them. In the unprecedented times of Covid19, this distressing time was made more bearable by the love and compassion shown to us all.
16 September 2019
My husband was admitted to the Court Nursing home in July after several months in hospital, myself and my family thought that at last, he was in the right place for his needs. Sadly, it was a very short stay only three weeks, mostly end of life care and I spent many hours with him. The staff at The Court were caring and compassionate. The senior staff were always ready to discuss his care and treatment with me and the carers were always ready with a cup of tea and a chat to ease me through. His time in their care was made as comfortable and pain free as was possible. I would like to say a big thank you to all the staff at The Court for all their kindness and care. Thank you.
31 May 2018
My sister was a resident of The Court for the last 5 months of her life. During the first three months or so she could sometimes be difficult, aggressive and often screamed. This, of course, was due to her illness. The staff at the home just couldn't have been more kind, compassionate or caring. She was treated with all the dignity and respect that could have possibly been afforded to her. During the last ten days of her life, her daughter and I were with her all the time. Except to go home to rest at night. We witnessed at first hand what an amazing team of very special people run The Court Nursing home. Her primary carers deserve a special thank you. They know who they are. The rest of the staff including domestic staff, night staff, nursing and caring staff were exceptional. They all made this extremely distressing time as bearable and comforting as it could be. Huge thanks to one and all. I'll never be able to thank you enough.
Latest Reviews for The Court Nursing Home
30 January 2025
The standard of care and staff members are appalling, absolutely appalling. I have tried to email the manager and owner. They haven't got an updated email so can't send my complaint. Hopefully get a call back tomorrow! But I doubt it.
23 September 2020
My sister was a resident for two months before she died in The Court, July 2020. In that time she was treated with all the care, dignity and respect a family could wish for. She’d had a pretty devastating time in the 4 months before, exacerbated inevitably by the COVID-19 pandemic, but within hours of her becoming a resident at The Court, the family were reassured that she was in safe, caring and highly professional hands. Covid-19 presented many challenges but at every turn, staff endeavoured to make sure that my sister remained in touch with family, that we were kept fully informed of her care and treatment needs and that she was part of The Court's extended family. Much of the contact had to be via telephone, WhatsApp, Skype etc but leadership and teamwork were self-evident and I cannot praise the staff highly enough. Nothing seemed too much trouble for them. In the unprecedented times of Covid19, this distressing time was made more bearable by the love and compassion shown to us all.
16 September 2019
My husband was admitted to the Court Nursing home in July after several months in hospital, myself and my family thought that at last, he was in the right place for his needs. Sadly, it was a very short stay only three weeks, mostly end of life care and I spent many hours with him. The staff at The Court were caring and compassionate. The senior staff were always ready to discuss his care and treatment with me and the carers were always ready with a cup of tea and a chat to ease me through. His time in their care was made as comfortable and pain free as was possible. I would like to say a big thank you to all the staff at The Court for all their kindness and care. Thank you.
31 May 2018
My sister was a resident of The Court for the last 5 months of her life. During the first three months or so she could sometimes be difficult, aggressive and often screamed. This, of course, was due to her illness. The staff at the home just couldn't have been more kind, compassionate or caring. She was treated with all the dignity and respect that could have possibly been afforded to her. During the last ten days of her life, her daughter and I were with her all the time. Except to go home to rest at night. We witnessed at first hand what an amazing team of very special people run The Court Nursing home. Her primary carers deserve a special thank you. They know who they are. The rest of the staff including domestic staff, night staff, nursing and caring staff were exceptional. They all made this extremely distressing time as bearable and comforting as it could be. Huge thanks to one and all. I'll never be able to thank you enough.